Factors influencing entrepreneurial team (ET) performance in education and childcare franchise: case of Malaysia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lim Xtn Yi ◽  
Filzah Md Isa ◽  
Shaista Noor ◽  
Leilanie Mohd Nor
Keyword(s):  
High Performance ◽  
Best Practice ◽  
Team Leadership ◽  
Research Strategy ◽  
Holistic View ◽  
Content Type ◽  
Team Mental Models ◽  
Factors Influencing ◽  
Entrepreneurial Team ◽  
Training Team

Purpose Over these recent years, increasing studies have found a higher propensity of firms founded by entrepreneurial teams (ETs) for continuous operation and high performance, compared to firms single-handedly created by an entrepreneur. In spite of the emerging significance of ETs, the number of related studies remains inadequately low, particularly within the context of franchise firms. Therefore, this study aims to explore the factors that influence the ETs’ performance in the Malaysian education and childcare franchise system using a qualitative approach. Design/methodology/approach Qualitative Research Strategy has been adopted and 27 ET leaders participated in this study to get the holistic view of factors influencing the entrepreneurial team (ET) performance in education and childcare franchise in Malaysia. Findings The results highlight the factors (team leadership, team training, team diversity, team processes, team confidence and team mental models) influencing the entrepreneurial team (ET) performance in education and childcare franchise in Malaysia. Originality/value The present study may help to provide useful information to policy makers, which enable them to formulate the strategies franchise ETs performance in Malaysia. As this study provides insight of factors that have an impact on ET performance. A best practice model for education and childcare franchise ETs’ performance is designed.

scholarly journals Exploring the facet of elderly care centre in multiethnic Malaysia

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Filzah Md Isa ◽  
Shaista Noor ◽  
Goh Wei Wei ◽  
Sharifah Diyana Binti Syed Hussain ◽  
Hairunnisa Mohamad Ibrahim ◽  
...  
Keyword(s):  
Social Life ◽  
Elderly Care ◽  
The Elderly ◽  
Research Strategy ◽  
Ageing Population ◽  
Holistic View ◽  
Content Type ◽  
Care Services ◽  
Trained Staff ◽  
The Government

Purpose Malaysia is considered to be a relatively young country as compared to other older countries such as Japan, China and Australia in terms of the ageing population. However, until 2035, Malaysia will be in the ageing group countries as 15% of the entire population will be above 60 years of age. This situation is quite alarming as more and more ageing care centres will be required to fulfill the ongoing demands of the ageing population. The elderly care centres in Malaysia are categorised as public (sponsored by the government), private, and charity based that comes under religious centres. Currently, there are about 365 registered elderly care centres working in the main states of Malaysia, including Sabah and Sarawak, two states of the East Malaysia. Due to the importance of ageing population issues, the present study is conducted to explore the demographics facet of Malaysian’s elderly care centres. The main reason behind that lies on the fact that many of these centres are still labelled as being not well equipped and lacking behind in trained staff, equipment and also suffering from severe financial constraints but some still capable of working on a sustainability basis. Design/methodology/approach Qualitative Research Strategy has been adopted, and 28 centres throughout Malaysia are included in this study. About 18 Operators from different centres and 15 caregivers were interviewed to get the holistic view of ageing care and facilities in their respective centres. Findings The results highlight that the majority of centres are not receiving any financial help from the government, and few centres are doing small business such as supplying consumable medical and non-medical items and providing renting and rehabilitation centres facilities to sustain. The caregivers are facing issues such as excess workload, less salary, peer conflicts and non-cooperative centre leadership. Originality/value The present study may help to provide useful information to the policymakers, which enables them to formulate the strategies for ageing care centres in Malaysia. As this study provides insight of components that have an impact on the overall wellbeing of elderly care centres, hence, it could help the care services providers to act as a rising star for Malaysian’s social life comfort.

Diffusion of a systemic innovation

2017 ◽  
Vol 17 (1) ◽  
pp. 25-44 ◽  
Author(s):  
John Lindgren ◽  
Stephen Emmitt
Keyword(s):  
Construction Sector ◽  
Longitudinal Case Study ◽  
Holistic View ◽  
Content Type ◽  
High Rise ◽  
Factors Influencing ◽  
Multiple Data ◽  
Systemic Innovation ◽  
And Diffusion

Purpose The purpose of this paper is to identify factors that influence the diffusion of a systemic innovation in the Swedish construction sector. The focus is on high-rise multi-storey timber housing; the development of which was enabled by a change in building regulations. This allowed building higher than two stories in timber. Design/methodology/approach A longitudinal case study was used with multiple data collection methods to study the development and diffusion of a multi-storey timber house system by a case study organisation. Findings The findings contribute to understanding for a number of interacting factors influencing the diffusion of a systemic innovation related to the case study organisation. Originality/value The research provides a holistic view of interacting factors influencing the diffusion of a systemic innovation. The results have value to the Swedish construction sector and to the global community of construction researchers, as it provides empirical findings that further increase the understanding for diffusion of systemic innovations in a specific context.

scholarly journals Best supply chain management practices and high-performance firms

2018 ◽  
Vol 67 (9) ◽  
pp. 1482-1509 ◽  
Author(s):  
Moh’d Anwer AL-Shboul ◽  
Jose Arturo Garza-Reyes ◽  
Vikas Kumar
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Best Practices ◽  
High Performance ◽  
Best Practice ◽  
Management Practices ◽  
Developing Economies ◽  
Chain Management ◽  
Content Type ◽  
Supplier Collaboration

PurposeThe purpose of this paper is to investigate the best supply chain management (SCM) practices that are implemented in medium- and large-sized Gulf manufacturing firms (MFs).Design/methodology/approachThis study has explored seven SCM practices, i.e. supplier collaboration, flexibility with partners, usage of internet, customer focus (CF), lean production (LP), internal integration (II) and quality management (QM). It assumes that the best-performing firms must be the ones implementing the best practices.t-test and multiple linear regression analyses were used to establish the best practices, implemented by medium and large-sized Gulf MFs.FindingsThe results showed that QM, CF and supplier collaboration are considered as best SCM practices in Gulf MFs. Usage of internet may have been the best practice previously, but not anymore. LP cannot yet be qualified as, but may develop into the best SCM practice.Practical implicationsThe study provides a useful contribution to the field of best SCM practices as it provides better decision-making insights and a benchmarking base to top managers, policy makers and academics. It is likely to result in increased overall performance of their firms.Originality/valueThe study provides an understanding of the distinctive characteristics of the best SCM practices, implemented by Gulf MFs. It has broader implications for all MFs, particularly in developing economies where the growth of manufacturing and effective management of their supply chains is a key element for the economic development.

scholarly journals Packages of management control systems, entrepreneurial orientation, and performance in Brazilian startups

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anderson Betti Frare ◽  
Ana Paula Capuano da Cruz ◽  
Carlos Eduardo Facin Lavarda ◽  
Chris Akroyd
Keyword(s):  
Firm Performance ◽  
Entrepreneurial Orientation ◽  
Structural Equation ◽  
High Performance ◽  
Qualitative Comparative Analysis ◽  
Management Control ◽  
Equation Modeling ◽  
Holistic View ◽  
Content Type ◽  
Startup Firms

Purpose This study aims to understand the relationship between the elements of a startup firms’ management control system (MCS) package, its entrepreneurial orientation (EO) and firm performance. Design/methodology/approach The authors collected survey data from a sample of 100 Brazilian startups who had exited technology-based parks and incubators. The authors used two data analysis techniques, namely, partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA). Findings The findings show that cultural and planning controls were the only two MCS elements that were included in all high-performing startup firms’ MCS packages. The authors also found that EO has a positive influence on firm performance through the MCS package. Research limitations/implications The mixed-method approach allowed for a holistic view of the analyzed phenomenon. PLS-SEM analysis was applied to the symmetric relationships between the proposed relationships while fsQCA was used to analyze the asymmetric combinations between EO dimensions and MCS package elements, which promoted high firm performance. Practical implications The authors show how different combinations of MCS elements form a package, mediating EO, which can enable high performance. Originality/value Using fsQCA and PLS-SEM, the authors were able to better understand the important role that MCS package adoption has on a startups’ performance and provide new evidence regarding the interface between MCS and EO. This extends the understanding of the importance that cultural and planning controls have in an MCS package to support startup performance.

Best practice, best model, best fit

2014 ◽  
Vol 16 (2) ◽  
pp. 97-125 ◽  
Author(s):  
Annette Kämpf-Dern ◽  
Andreas Pfnür
Keyword(s):  
Business Strategy ◽  
Best Practice ◽  
Computer Assisted ◽  
Specific Situation ◽  
Holistic View ◽  
Content Type ◽  
Multiple Parameters ◽  
General Management ◽  
Diverse Context ◽  
Best Fit

Purpose – The purpose of this study is to team broadly accepted general management frameworks with the specific situation of corporate real estate and suggest a holistic configurations framework for CREM that takes into account the highly diverse context parameters. Design/methodology/approach – Based on general management frameworks and research on CREM issues, a CRE management framework – the “CREM map” – is suggested that guides a study on which parameters drive CREM and how they are integrated. A qualitative approach is used that collects data from large European corporates. The analyses are performed through computer-assisted qualitative data analysis. Findings – Multiple parameters form heterogeneous context constellations that make it necessary to individually configure a CREM system. While some “general principles” regarding CREM targets, strategy, organization, and controlling systems and their relationships can be identified as “best practices”, the key finding is that a holistic concept for CREM needs to be guided by “best fit” considerations, resulting in at least several, context-specific designs of CREM. Practical implications – The CREM-map and CREM principles provide orientation in the process of design, implementation, and running of the CRE management system and its alignment to corporates' context and business needs. Connected line diagrams illustrate how “best fit” CREMs can look like. Originality/value – First study takes a holistic view on the organization of the CREM function regarding its alignment with the business strategy and including why different designs are chosen. This can assist to improve the performance of CREM and sets the stage for further research on CREM configurations.

scholarly journals Re-conceptualising “Building Back Better” to improve post-disaster recovery

2014 ◽  
Vol 7 (3) ◽  
pp. 327-341 ◽  
Author(s):  
Sandeeka Mannakkara ◽  
Suzanne Wilkinson
Keyword(s):  
Risk Reduction ◽  
Land Use Planning ◽  
Disaster Recovery ◽  
Best Practice ◽  
Management Practices ◽  
Monitoring And Evaluation ◽  
Community Recovery ◽  
Holistic View ◽  
Content Type ◽  
Post Disaster

Purpose – The purpose of this paper is to understand and define the concept of Building Back Better (BBB) and represent it using a comprehensive framework. Design/methodology/approach – Literature related to the concept of BBB were studied to understand the key concepts which constitute BBB. These concepts were analysed and categorised to form the basis of the proposed BBB framework. Findings – Post-disaster recovery in-line with BBB concepts can be achieved by having a holistic view of four key categories: risk reduction entails improving the resilience of the built environment through improvement of structural designs and land-use planning; community recovery includes addressing and supporting psycho-social recovery of communities and supporting economic rejuvenation; implementation addresses ways in which risk reduction and community recovery practices can be put in place in an efficient and effective way; monitoring and evaluation stretches across the first three categories, and calls for putting in place mechanisms to monitor and evaluate recovery activities to ensure compliance with BBB-based concepts and obtain lessons to improve future disaster management practices. Research limitations/implications – The BBB Framework generated in this study can be used as a foundation to determine best-practice recommendations to implement recovery activities under each of the BBB categories. Practical implications – The BBB Framework forms a guideline to holistically plan and implement recovery programmes in order to BBB. Originality/value – A comprehensive guideline or framework which clarified what BBB really means is currently inexistent. This paper addressed this research gap by amalgamating existing information to create a singular framework to simply and comprehensively represent BBB.

To stay or not to stay? Discontinuance intention of gamification apps

2019 ◽  
Vol 32 (6) ◽  
pp. 1423-1445 ◽  
Author(s):  
Cheng-Kui Huang ◽  
Chun-Der Chen ◽  
Yu-Tzu Liu
Keyword(s):  
User Satisfaction ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Holistic View ◽  
Content Type ◽  
Factors Influencing ◽  
Gamification App

Purpose As the application of gamification is gaining great attention and has grown increasingly, thousands of these applications can be easily obtained from mobile phone stores, thus causing intensified competition and discontinuance of use accordingly. Besides, though understanding what factors influence the discontinuance of use of information systems (ISs) is critical for theoretical as well as practical reasons, studies pertaining to the saliency of the final phase, termination of an IS, are still limited. As such, the purpose of this paper is to propose a holistic view to fulfill the above-mentioned research gaps based on the expectation-confirmation model with other salient factors such regret, habit and gamification app values. Design/methodology/approach The context of a fitness gamification app is investigated. A total of 210 valid responses were received, and structural equation modeling was applied for data analysis. Findings The findings of this paper are as follows: among all factors influencing discontinuance intention, regret is the strongest, habit is second and gamification is third; among all factors affecting user satisfaction, gamification app value is the strongest, confirmation is second, perceived usefulness (PU) and perceived ease of use are third and regret is the last one; for factors influencing users’ habits, satisfaction is the strongest, following by PU and frequency of prior use; confirmation negatively influences the degree of regret; and confirmation positively influences PU. Originality/value This study highlights the important determinants influencing users’ discontinuance intentions in the context of gamification apps by incorporating two overlooked factors, regret and habit. Besides, this study suggests that app designers can not only increase user’s perceived value through external cooperation with other alternatives, but can be through internal enhancement with diverse services development as well.

Measuring usage of formal financial services as a proxy for financial inclusion

2020 ◽  
Vol 80 (4) ◽  
pp. 471-489
Author(s):  
Fatima Mohammed ◽  
Michael J. Barrowclough ◽  
Michelle L. Kibler ◽  
Maria A. Boerngen
Keyword(s):  
Financial Services ◽  
Multinomial Logistic Regression ◽  
Geographic Location ◽  
Financial Inclusion ◽  
Living Standard ◽  
Holistic View ◽  
Content Type ◽  
Household Level ◽  
Factors Influencing ◽  
Agricultural Households

PurposeFinancial inclusion is an issue of importance and increasing concern worldwide, particularly to policymakers across Africa and the rest of the developing world. The purpose of this paper is to investigate the level of usage of formal financial services among Ghanaian agricultural households as well as factors influencing these levels.Design/methodology/approachFinancial inclusion indicators associated with the usage of formal financial services are selected from the 2017 Ghana Living Standard Survey. Using these indicators, an index measuring the level of usage of formal financial services is developed. A multinomial logistic regression model is implemented to analyze the possible effect that farm and household characteristics have on index measures.FindingsUsage of formal financial services is very low among agricultural households, with many households using no financial products or services. Household expenditure, education, religion, geographic location, and the use of informal financial services were found to be consistent factors impacting household financial inclusion levels.Practical implicationsFindings may assist policymakers in designing policy schemes aimed at improving access to and usage of financial services for Ghanaian agricultural households. This may lead to a more inclusive financial system with the potential to improve the livelihood of agricultural households and contribute to Ghana's overall economic development.Originality/valueA household-level index measuring usage of formal financial services was developed and characteristics influencing said index measures were examined, providing a more holistic view and understanding of factors influencing usage decisions.

The message and the messenger

2016 ◽  
Vol 45 (6) ◽  
pp. 1240-1258 ◽  
Author(s):  
Ashlea Kellner ◽  
Keith Townsend ◽  
Adrian Wilkinson ◽  
David Greenfield ◽  
Sandra Lawrence
Keyword(s):  
High Performance ◽  
Best Practice ◽  
Organisational Change ◽  
Performance Outcomes ◽  
Content Type ◽  
High Performing ◽  
Practice Approach ◽  
Executive Level ◽  
Process Elements

Purpose The purpose of this paper is to develop understanding of the “HRM process” as defined by Bowen and Ostroff (2004). The authors clarify the construct of “HRM philosophy” and suggest it is communicated to employees through “HRM messages”. Interrelationships between these concepts and other elements of the HRM-performance relationship are explored. The study identifies commonalities in the HRM philosophy and messages underscoring high-performing HRM systems, and highlights the function of a “messenger” in delivering messages to staff. Design/methodology/approach Case study of eight Australian hospitals with top performing HRM systems. Combines primary interview data with independent healthcare accreditor reports. Findings All cases share an HRM philosophy of achieving high-performance outcomes through the HRM system and employees are provided with messages about continuous improvement, best practice and innovation. The philosophy was instilled primarily by executive-level managers, whereby distinctiveness, consensus and consistency of communications were important characteristics. Research limitations/implications The research is limited by: omission of low or average performers; a single industry and country design; and exclusion of employee perspectives. Practical implications The findings reinforce the importance of identifying the HRM philosophy and its key communicators within the organisation, and ensuring it is aligned with strategy, climate and the HRM system, particularly during periods of organisational change. Originality/value The authors expand Bowen and Ostroff’s seminal work and develop the concepts of HRM philosophy and messages, offering the model to clarify key relationships. The findings underscore problems associated with a best practice approach that disregards HRM process elements essential for optimising performance.

Performance Management Transformation

2020 ◽  
Keyword(s):  
Organizational Performance ◽  
Performance Management ◽  
High Performance ◽  
Best Practice ◽  
Call To Action ◽  
Daily Work ◽  
The Past ◽  
Great Debate ◽  
The Subject ◽  
New Research

No other talent process has been the subject of such great debate and emotion as performance management (PM). For decades, different strategies have been tried to improve PM processes, yielding an endless cycle of reform to capture the next “flavor-of-the-day” PM trend. The past 5 years, however, have brought novel thinking that is different from past trends. Companies are reducing their formal processes, driving performance-based cultures, and embedding effective PM behavior into daily work rather than relying on annual reviews to drive these. Through case studies provided from leading organizations, this book illustrates the range of PM processes that companies are using today. These show a shift away from adopting someone else’s best practice; instead, companies are designing bespoke PM processes that fit their specific strategy, climate, and needs. Leading PM thought leaders offer their views about the state of PM today, what we have learned and where we need to focus future efforts, including provocative new research that shows what matters most in driving high performance. This book is a call to action for talent management professionals to go beyond traditional best practice and provide thought leadership in designing PM processes and systems that will enhance both individual and organizational performance.

Sign in / Sign up

Export Citation Format

Share Document