Egypt may see smaller ridesharing profit margins

2019 ◽  
Keyword(s):  
Traffic Congestion ◽  
Public Transit ◽  
Poor Quality ◽  
Transit System ◽  
Middle Income ◽  
Content Type ◽  
The Public ◽  
Increase Productivity ◽  
Start Ups

Significance The inefficiency and poor quality of the public transit network has allowed start-ups in this area to grow. Millions of dollars’ worth of investments have recently been secured by companies operating in the rapidly expanding sector, which target middle-income segments of society looking for better quality affordable transportation. Impacts Less traffic congestion will increase productivity and reduce pollution. Ride-sharing will reduce government spending on energy subsidies. Convenient ride options will increase the demand for real estate in satellite cities currently underserved by the public transit system.

ISO 9001 and the public service: an investigation of the effect of the QMS on the quality of public service organizations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jorge Armando López-Lemus
Keyword(s):  
Public Sector ◽  
Service Quality ◽  
Public Service ◽  
Public Services ◽  
The State ◽  
Iso 9001 ◽  
Knowledge Generation ◽  
Content Type ◽  
The Public

Purpose The purpose of this paper is to identify the influence exerted by a quality management system (QMS) under ISO 9001: 2015 on the quality of public services organizations in Mexico. Design/methodology/approach The methodological design was quantitative, explanatory, observational and transversal, for which a sample of 461 public servants from the state of Guanajuato, Mexico was obtained. To test the hypotheses, a structural equation model (SEM) was developed through the statistical software Amos v.21. For the analysis of the data, software SPSS v.21 was used. Regarding the goodness and adjustment indices of the SEM (χ2 = 720.09, df = 320, CFI = 0.933, TLI = 0.926 and RMSEA = 0.05) which, therefore, proved to be acceptable. Findings According to the results obtained through the SEM model, the QMS under ISO 9001: 2015 is positively and significantly influenced tangible aspects (β1 = 0.79, p < 0.01), reliability (β2 = 0.90, p < 0.01), related to response quality (β3 = 0.93, p < 0.01), guarantees (β4 = 0.91, p < 0.01) and empathy (β5 = 0.88, p < 0.01) of the quality related to public services in Mexico. The study’s key contribution is that it discovered that implementing a QMS in accordance with the ISO 9001: 2015 standard has an impact on the quality of public services, with the most influential quality of response. Similarly, the assurance and dependability of service quality turned out to be important in providing public service quality. Research limitations/implications In this paper, the QMS was only evaluated as a variable that intervenes in the process of obtaining quality in public service under the ISO 9001 standard in its 2015 version. In this regard, the results’ trustworthiness is limited to the extent that the findings may be generalized in the state of Guanajuato, Mexico’s public service. As a result, the scientific community is left primarily focused on service quality to promote new future research. Practical implications The ISO 9001: 2015 standard’s QMS is one of the tools for success in both the commercial and government sectors. However, there are practical limitations, which focus on the time during which managers exercise their vision in the public sector: first, the dynamics that managers play in public policy; second, the length of time they have served in public office; and third, the interest of directors of public institutions to improve the quality of service provided by the government. Other practical consequences concern organizational culture and identity, public servant commitment, senior management or secretaries of government, as well as work and training. Originality/value The findings of this paper are important and valuable because they foster knowledge generation in the public sector through the ISO 9000 quality area. A model that permits the adoption and implementation of a QMS based on the ISO 9001: 2015 standard in public organizations that seek to provide quality in their services offered to the user is also presented to the literature. Similarly, the paper is important because there is currently insufficient research focusing on the variables examined in the context of public service in Mexico.

Comparison of Two Common Approaches to Public Transit Service Equity Evaluation

2015 ◽  
Vol 2531 (1) ◽  
pp. 170-179 ◽  
Author(s):  
Alex Karner ◽  
Aaron Golub
Keyword(s):  
Census Data ◽  
Public Transit ◽  
Transit System ◽  
The Public ◽  
Transit Service ◽  
Transit Ridership ◽  
Data Source ◽  
Equity Evaluation ◽  
Equity Effects ◽  
Service Change

Understanding the equity effects of transit service changes requires good information about the demographics of transit ridership. Onboard survey data and census data can be used to estimate equity effects, although there is no clear reason to conclude that these two sources will lead to the same findings. Guidance from the FTA recommends the use of either of these data sources to estimate equity impacts. This study made a direct comparison of the two methods for the public transit system in the Phoenix, Arizona, metropolitan area. The results indicated that although both sources were acceptable for FTA compliance, the use of one or the other could affect whether a proposed service change was deemed equitable. In other words, the outcome of a service change equity analysis could differ as a result of the data source used. To ensure the integrity and meaning of such analyses, FTA should recommend the collection and use of ridership data for conducting service change analyses to supplement approaches that are based on census data.

scholarly journals The Madrasa in Indonesia (Authority, Knowledge and Discourse Surrounding its Development)

2020 ◽  
Vol 15 (2) ◽  
pp. 231
Author(s):  
Syamsul Kurniawan ◽  
Muhammad Miftah
Keyword(s):  
Public Schools ◽  
Educational Institution ◽  
Poor Quality ◽  
West Kalimantan ◽  
National Education ◽  
The Public ◽  
Sociological Approach ◽  
The Poor ◽  
National Education System

<p class="06IsiAbstrak"> </p><p class="06IsiAbstrak">The focus of this paper is the madrasa in Indonesia and its development which is examined from the perspective of Michel Foucault regarding their authority, knowledge and discourse.<strong> </strong>The madrasa’s performance, which is still relatively low and unable to compete with public schools or pesantrens (Islamic Boarding Schools), will be examined from this perspective. This paper departs from the study of literature with a historical-sociological approach. The sources of the data come from the literature related to the history and development of madrasas. From Foucoult's perspective, the performance of the madrasa--which in its development shows a decline trend and is of relatively low quality and less competitive compared with general schools or pesantrens-- is closely related to power, knowledge and discourse factors. My argument is supported by the evidence that there is no an established “blueprint” for the supervision and development of madrasas in Indonesia, in contrast to schools or pesantrens. Likewise, the problem of interplay of madrasa policies in the integration of the national education system has put the madrasa in the midst of domination of schools and pesantrens, especially in the midst of society since the appreciation and level of community participation in the madrasa are not very encouraging. In addition, there is an opinion among the public which perceives the madrasa as the second educational institution after schools or pesantrens. This opinion is, of course, supported by empirical data, such as research from Nur Hamzah (2017) and Sukino (2017) which examined the madrasas in West Kalimantan Province, and revealed the poor quality of some madrasas in this area, which in my opinion is the "top of the iceberg" of the madrasa, especially in the outermost, interior and underdeveloped areas of Indonesia.</p>

scholarly journals Improving the public transit system for routes with scheduled headways

2014 ◽  
Vol 24 (2) ◽  
pp. 237-248 ◽  
Author(s):  
Jones Chuang ◽  
Peter Chu
Keyword(s):  
Social Welfare ◽  
Unique Solution ◽  
Public Transit ◽  
Traffic Model ◽  
Transit System ◽  
Total Cost ◽  
Numerical Examples ◽  
The Public ◽  
Transit Performance

This research contributes to the improvement of the optimal headway solution for the transit performance functions (e. g., minimize total cost; maximize social welfare) derived from the traffic model proposed by Hendrickson. The purpose of this paper is threefold. First, we prove that that model has a unique solution for headway. Second, we offer a formulated approximation for headway. Third, numerical examples illustrate that our formulated approximation performs more accurately than the Hendrickson?s.

scholarly journals Quality assessment of nutrition coverage in the media: a 6-week survey of five popular UK newspapers

BMJ Open ◽  
2017 ◽  
Vol 7 (12) ◽  
pp. e014633 ◽  
Author(s):  
Alice R Kininmonth ◽  
Nafeesa Jamil ◽  
Nasser Almatrouk ◽  
Charlotte E L Evans
Keyword(s):  
Health Outcome ◽  
Quality Assessment ◽  
Assessment Tool ◽  
Poor Quality ◽  
Quality Score ◽  
Food Type ◽  
The Public ◽  
Day Of The Week ◽  
Article Quality

ObjectivesTo investigate the quality of nutrition articles in popular national daily newspapers in the UK and to identify important predictors of article quality.SettingNewspapers are a primary source of nutrition information for the public.DesignNewspaper articles were collected on 6 days of the week (excluding Sunday) for 6 weeks in summer 2014. Predictors included food type and health outcome, size of article, whether the journalist was named and day of the week.Outcome measuresA validated quality assessment tool was used to assess each article, with a minimum possible score of −12 and a maximum score of 17. Newspapers were checked in duplicate for relevant articles. The association of each predictor on article quality score was analysed adjusting for remaining predictors. A logistic regression model was implemented with quality score as the binary outcome, categorised as poor (score less than zero) or satisfactory (score of zero or more).ResultsOver 6 weeks, 141 nutrition articles were included across the five newspapers. The median quality score was 2 (IQR −2–6), and 44 (31%) articles were poor quality. There was no substantial variation in quality of reporting between newspapers once other factors such as anonymous publishing, health outcome, aspect of diet covered and day of the week were taken into account. Particularly low-quality scores were obtained for anonymously published articles with no named journalist, articles that focused on obesity and articles that reported on high fat and processed foods.ConclusionsThe general public are regularly exposed to poor quality information in newspapers about what to eat to promote health, particularly articles reporting on obesity. Journalists, researchers, university press officers and scientific journals need to work together more closely to ensure clear, consistent nutrition messages are communicated to the public in an engaging way.

Is auditing the new evaluation? Can it be? Should it be?

2018 ◽  
Vol 31 (6) ◽  
pp. 726-739 ◽  
Author(s):  
Jon Pierre ◽  
B. Guy Peters ◽  
Jenny de Fine Licht
Keyword(s):  
Comparative Research ◽  
Qualitative Method ◽  
Time Perspective ◽  
Extensive Literature ◽  
Public Programs ◽  
Content Type ◽  
The Public ◽  
The Past ◽  
Practical Implications

Purpose The purpose of this paper is to study the changing relationship between auditing and evaluation. Over the past several years, supreme auditing institutions (SAIs) in a number of advanced democracies have evolved from conventional auditing institutions to becoming increasingly concerned with assisting policy change and administrative reform in the public sector; tasks that are traditionally associated with evaluation. The paper discusses the potential consequences of this development for the SAIs themselves as well as for the audited and reforming institutions and for policy-making. Design/methodology/approach The paper uses qualitative method and draws on the extensive literature on auditing and evaluation. The analysis has also benefitted from the authors’ recent comparative research on SAIs. Findings The findings, summarized in six points, are that the growth of auditing in areas previously assigned to evaluators, has led to a shortened time perspective; stronger emphasis on the administration of policies; increased focus on efficiency of the audited entity; greater independence from the evaluated organizations; a shift in receiver of information toward the legislature and/or the public; and improved communication. Practical implications Evaluation as a professional and scholarly field has developed theories and advanced methods to assess the effectiveness of public programs. The growth of auditing may thus change the focus and quality of policy evaluation. Originality/value The paper speaks to both scholars and practitioners. To the best of the knowledge a similar analysis has not been done before.

Die Reformen des Wahlrechts zum Deutschen Bundestag 2011 und 2013 im öffentlichen Diskurs

2020 ◽  
Vol 51 (4) ◽  
pp. 844-864
Author(s):  
Eric Linhart ◽  
Oke Bahnsen
Keyword(s):  
Political Institutions ◽  
Public Discourse ◽  
Social Groups ◽  
Poor Quality ◽  
Public Debate ◽  
The Public ◽  
Electoral Law ◽  
German Newspapers

The German electoral law to the federal parliament was reformed in 2011 and in 2013 . While political scientists have extensively evaluated consequences of these reforms, the role of the public discourse has been largely neglected . We analyze articles from three leading German newspapers (FAZ, SZ, Welt) on this topic and find the debate around the reforms to be dominated by parties and political institutions . Scientists, interest groups, and journalists have only played minor roles . Regarding content, the discourse largely focused on surplus seats, reform speed, and a proposal by the CDU/CSU‑FDP coalition government in 2011 . A broad public debate in which multiple social groups could participate has not taken place . From a normative perspective this is problematic since the lack of a public debate might have contributed to the poor quality of the reform’s result .

A Hybrid Approach Based on SERVQUAL, SERVPERF, and IPA for Measuring Transit Service Quality

2020 ◽  
pp. 295-311
Author(s):  
Mohamad Haidar
Keyword(s):  
Quality Of Service ◽  
Service Quality ◽  
Social Environment ◽  
Public Perception ◽  
Hybrid Approach ◽  
Transit System ◽  
The Public ◽  
International Graduate ◽  
The City

The purpose of this chapter is to discuss the public perception of the quality of service in the public transit system in Montreal using a combination of analyses and surveys. The results are used to make recommendations to improve the STM and its perception. General guidelines of SERVQUAL with some additional questions that are more specific to the current social environment of the city are presented. A survey was conducted by asking 250 international graduate Concordia students to rate a series of statements based on the importance of the issue and how much they agreed with the statement, the results were analyzed using three methods: SERVQUAL, SERVPERF, and IPA. The improvement of timetable synchronization between different metro lines and buses is crucial, as well as the education of STM employees in terms of dealing with different ethnicities, languages, and backgrounds are found. The chapter is a rare outside look at the STM and how users perceive the quality of the service, as opposed to the usual internal studies done by the organization itself.

The Role of Mass Transport for Sustainable Public Transit in Developing Cities

2018 ◽  
pp. 416-442
Author(s):  
Belew Dagnew Bogale
Keyword(s):  
Public Transport ◽  
Traffic Congestion ◽  
Traffic Management ◽  
Public Transit ◽  
Addis Ababa ◽  
Sustainable Transportation ◽  
The Public ◽  
Developing Cities ◽  
Recent Project ◽  
Transit Performance

The need for an efficient public mass transportation system in the context of developing countries can well be overemphasized since a majority of the urban population continues to be either captive walkers or users of the public transport facility. In Addis Ababa, inadequacy of public transit and improper traffic management issues are dominant problems. Evidence indicates that solutions related to traffic congestion and accidents are still left behind the city. However, it is expected that the recent project interventions and initiatives will enhance the capability of the public transit to deliver effective and sustainable transportation. This chapter evaluates the public transit performance, the initiatives towards terminals, and the future models for implementation. It concludes that an integrated public mass transit system is vital to a sustainable future public transport in developing cities in general and in Addis Ababa in particular. Recommendations are forwarded in the chapter.

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