scholarly journals Understanding disruptive technology transitions in the global logistics industry: the role of ecosystems

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jasmin Mikl ◽  
David M. Herold ◽  
Kamila Pilch ◽  
Marek Ćwiklicki ◽  
Sebastian Kummer
Keyword(s):  
Business Models ◽  
Disruptive Innovation ◽  
Disruptive Technology ◽  
Innovation Theory ◽  
Logistics Industry ◽  
Content Type ◽  
Disruptive Innovation Theory ◽  
Global Logistics ◽  
Technology Substitution

Purpose Disruptive technologies in the global logistics industry are often regarded as a threat to the existing business models of incumbents’ companies. Existing research, however, focuses mainly on whether technologies have disruptive potential, thereby neglecting when such disruptive transitions occur. To understand the timing of potential disruptive technological change, this paper aims to investigate the elements of the underlying ecosystem shaping these transitions. Design/methodology/approach Building on the established ecosystem framework from Adner and Kapoor (2016a), this paper constructs four categories of technology substitution to assess how quickly disruptive change may occur in the global logistics industry and defines key technology substitution determinants in logistics to emphasize the role of ecosystems for further consideration into disruptive innovation theory. Findings Based on the key determinants, this paper proposes first definitions of distinctive ecosystems elements linked to the three types of innovations, namely, sustaining innovations, low-end disruptions and new-market disruptions, thereby integrating ecosystems into Christensen’s (1997) disruptive innovation theory. Originality/value By developing a framework that conceptualizes the pace of technology substitution, this paper contributes to a more nuanced understanding of how logistics managers and academics can better predict disruptive transitions and develop strategies to allocate resources.

The role of inter-organizational networks in enabling or delaying disruptive innovation: a case study of mVoIP

2016 ◽  
Vol 31 (6) ◽  
pp. 722-731 ◽  
Author(s):  
Niki Hynes ◽  
Andrew David Elwell
Keyword(s):  
Business Models ◽  
Secondary Data ◽  
Disruptive Innovation ◽  
Organizational Networks ◽  
Disruptive Technology ◽  
Content Type ◽  
Study Approach ◽  
Disruptive Technologies

Purpose The purpose of this paper is to investigate the role of inter-organizational networks in the emergence of a disruptive technology by taking a snapshot view of the UK market for mobile voice over internet protocol (mVoIP) technologies. By delineating the technologies required for an mVoIP call to occur, the role of incumbents, technology and inter-organizational networks is explored. Design/methodology/approach The paper uses a case study approach using secondary data from a variety of sources including company websites, newspapers, technical press and users to form a picture of the current situation. Findings The authors show that inter-organizational networks can act both to enable and delay disruptive technologies. They discuss the difference between collaborative and collective actions and the way in which these can slow or even prevent a new emerging technology. Research limitations/implications The paper is based on secondary data and the research results may lack generalizability to other technologies. Practical implications The need for new business models for mVoIP is discussed. Originality/value Disruptive technologies are difficult to predict or map until after the market disruption has occurred. This paper aims to map a disruptive technology at a point in time when the technology is still emerging. The study is based on a comprehensive analysis of technology and market actions and is also based on secondary data: it is limited at the detailed level to one geographic market but provides a unique snapshot of an emerging disruptive technology.

Customer centricity and guanxi prevalence as social capital: a study of international business relationships

2018 ◽  
Vol 33 (8) ◽  
pp. 1209-1220 ◽  
Author(s):  
Angeline Close Scheinbaum ◽  
Stephen W. Wang
Keyword(s):  
Structural Equation ◽  
Equation Modeling ◽  
Global Business ◽  
Global Marketing ◽  
Logistics Industry ◽  
Content Type ◽  
Global Logistics ◽  
High Level ◽  
Customer Centricity

Purpose This research blends perspectives of the Eastern phenomenon of guanxi with the more Western perspectives of relationship marketing and customer centricity. Extending scholarship on guanxi in marketing (e.g. Park and Luo, 2001; Sheu and Hu, 2009; Luo et al., 2008; Fowler and Reisenwitz, 2014), the objective is to highlight the indirect role of customer centricity (i.e. how visible or central it is for the business partner to communicate with/have information sharing with), for firms in regions with a prevalence of guanxi. Design/methodology/approach The empirical model is tested in context of global marketing in the business-to-business (B2B) logistics industry (n = 508). A total of 508 global logistics employees and managers with experience in global business participated in the survey in Taiwan. Structural equation modeling was used for data analysis with multi-group analyses. Findings Customer centricity intensifies positive outcomes of guanxi prevalence. Specifically, a high level of customer centricity strengthens established associations among guanxi prevalence, trust, relationship commitment and firm performance. Originality/value While most work on guanxi has a focus in China, this research focuses on Taiwan. While building on a wealth of literature, relatively less work has focused on customer centricity.

scholarly journals Clarifying the disruptive innovation puzzle: a critical review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sucet Jimena Martínez-Vergara ◽  
Jaume Valls-Pasola
Keyword(s):  
Critical Review ◽  
Business Models ◽  
Disruptive Innovation ◽  
Complex Nature ◽  
Content Type ◽  
Disruptive Innovation Theory ◽  
Depth Analysis ◽  
New Business ◽  
Key Issues ◽  
New Business Models

PurposeDisruptive innovation theory has attracted the interest of researchers and practitioners across many areas, resulting in the development of new business models and strategies. Despite the increasing scholarly attention, its definition has not yet been understood, the understanding of the term “disruptive” and the complex nature of this innovation has provoked some misinterpretations, and the meaning remains ambiguous. To address this confusion, this article undertakes a critical review of disruptive innovation in an attempt at providing a solid theoretical grounding.Design/methodology/approachThe review examines the key issues of published articles, identified after conducting a search in the Web of Science scholarly database. The analysis highlights the basic definitions of disruptive innovation, showing its evolution, types and its characteristics. This article also examines the behaviours adopted by the actors associated with disruptive innovation (i.e. incumbents, entrants and customers).FindingsOverall, this article finds that disruptive innovation has its own elements to be identified, requiring an in-depth analysis to avoid confusing with other innovation approaches. The findings suggest that disruptive innovation affects businesses and sectors in varied and complex ways because customers from low-end market and mainstream market appreciate this innovation. Further, its impact on practice is huge and incites further efforts in establishing a stronger theoretical grounding.Originality/valueOur research contributes on the evolution of this theory, helping to better understand the phenomenon of disruption and can be used for different types of research settings.

Do you have a naïve forecasting model of the future?

2020 ◽  
Vol 38 (4) ◽  
pp. 267-269
Author(s):  
Larry Wofford ◽  
David Wyman ◽  
Christopher W. Starr
Keyword(s):  
Systems Theory ◽  
Industry 4.0 ◽  
Business Models ◽  
Technology Innovation ◽  
Business Environment ◽  
Disruptive Innovation ◽  
Commercial Real Estate ◽  
Disruptive Technology ◽  
Content Type ◽  
The Impact

PurposeThis paper addresses the increasingly rapid and disruptive changes caused by technology innovations impacting commercial real estate (CRE) and how leaders in today's CRE business environment can better anticipate, and even experiment with, disruptive technologies while maintaining current business assets and practices.Design/methodology/approachThis qualitative research is based in systems theory, through which the impact of disruptive technology innovation cycles on business models is described for tactical and strategic utility.FindingsThe advent of the fourth industrial revolution (Industry 4.0) is characterized by a convergence of multiple technological innovations including artificial intelligence, the Internet of things, smart buildings, autonomous agents, and automated decision-making. Industry 4.0 promises a future of discontinuities and disruptive innovation superseding the deployment of digital technologies enabled by Industry 3.0. Ambidextrous leaders need to maintain two concurrent foci: one on the current CRE business environment for incremental improvements and one on new opportunities made possible by the next technology innovation cycle.Practical implicationsBy anticipating the inflection points of nonlinear technology adoption cycles, CRE leaders can reduce risks and increase innovative opportunities as participants in the next disruptive cycle rather than falling victim to it.Originality/valueThis work examines CRE market disruptions caused by technology innovation cycles through the lens of systems theory. A connection is made between the nonlinear nature of technology disruption cycles within the CRE business environment and how CRE leadership can better anticipate and prepare for change through ambidextrous thinking.

The future role of logistics for global wealth – scenarios and discontinuities until 2025

foresight ◽  
2013 ◽  
Vol 15 (5) ◽  
pp. 405-419 ◽  
Author(s):  
Heiko A. von der Gracht ◽  
Inga-Lena Darkow
Keyword(s):  
Delphi Study ◽  
Bottom Line ◽  
Logistics Industry ◽  
Content Type ◽  
Future Role ◽  
Online Portal ◽  
Water Transportation ◽  
The Future ◽  
Global Logistics

Purpose – The aim is to present research results on global logistics scenarios 2025 with focus on the future contribution the logistics industry can make to the triple bottom line – people, planet and profit. Design/methodology/approach – The research was conducted within the scope of an interdisciplinary foresight conference, where a group of 216 renowned persons from 16 countries in business, academia and politics discussed policies and strategies for the future role of logistics as an enabler and driver of global wealth. Attendants were asked to share their visions of the future via a real-time Delphi study. The results were further discussed in futures workshops according to World Café methodology for group dialog. Findings – Based on extensive desk research of scenario studies, expert workshops, and creative sessions, the authors developed 20 key Delphi projections for global logistics in 2025. Experts were asked to rate the projection's probability, impact, and desirability as well as to provide reasons for all answers via the Delphi online-portal. Key topics of the Delphi-based scenarios include global health care supply chains, resource logistics (urban mining), water transportation, energy supply, and education. Moreover, the authors analysed discontinuities in global logistics, such as pandemics, conflicts, and resource crises. Originality/value – The increasing impact of logistics on a nation's and company's success underlines the importance of future-oriented and sustainable planning in this field. With this research endeavor, the authors provide insights in action needed to be taken by industry, politics and academia in order to leverage the full potentials of logistics and support the economic development of the world.

Christensen updates disruption theory

2016 ◽  
Vol 44 (2) ◽  
pp. 10-16 ◽  
Author(s):  
Stephen Denning
Keyword(s):  
Design Methodology ◽  
Disruptive Innovation ◽  
Innovation Theory ◽  
Competitive Response ◽  
Content Type ◽  
Original Theory ◽  
Disruptive Innovation Theory ◽  
Corporate Focus ◽  
Practical Implications

Purpose – Recently, observers of the battle between incumbents and challengers have turned the field of disruptive innovation theory into contested territory. What strategies work for defenders and attackers? Design/methodology/approach – For an update the author asked the opinion of the world’s foremost authority, Harvard professor Clayton Christensen. Findings – According to Christensen, “We discovered that there are three types of innovations, only two of which we had caught in the [original] theory of disruption. Practical implications – The only permanent way out of the innovator’s dilemma is to change the game being played and adopt a new corporate focus in which innovation is a necessity, not an option. Originality/value – The article updates and broadens disruption theory. Disruption, as Christensen defines it, is a theory of competitive response.

scholarly journals Servitization strategies from customers’ perspective: the moderating role of co-creation

2019 ◽  
Vol 34 (3) ◽  
pp. 628-642 ◽  
Author(s):  
José L. Ruiz-Alba ◽  
Anabela Soares ◽  
Miguel A. Rodríguez-Molina ◽  
Dolores M. Frías-Jamilena
Keyword(s):  
Structural Equation ◽  
Business Models ◽  
Service Providers ◽  
Moderating Effect ◽  
Mediating Effect ◽  
Content Type ◽  
The Impact ◽  
Moderating Role ◽  
Different Levels

Purpose This paper aims to investigate the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry in a business-to-business (B-to-B) context. More specifically, this investigation explores the impact of different levels of services (base, intermediate and advanced) on servitization and on performance by using co-creation as a moderating factor. Design/methodology/approach A research framework was developed and empirically tested in the pharmaceutical sector. Data collection was conducted through the online distribution of questionnaires. The final sample included 219 pharmacy stores, and the data were analysed using structural equation modelling. Findings Main findings suggest that when the level of co-creation of the design of services is high, there are significant effects of servitization on firm performance. The moderating effect of co-creation is illustrated in regard to intermediate and advanced services, but results referring to the impact of intermediate services on servitization appear non-significant with a low degree of co-creation. No significant effects could be found for the impact of base services on performance and servitization for both high and low degrees of co-creation. Findings show an impact of advanced services on performance through the mediating effect of servitization when the degree of co-creation is high. Originality/value Most research concerning servitization has been done from the perspective of manufacturers and service providers. This study adds value to the literature because it was designed from a customer’s perspective. Moreover, it contributes towards the conceptualization of the servitization research strategy and business models in a B2B context. This is accomplished through the investigation of the moderating effect of co-creation on the impact of the different levels of services on servitization and on performance.

Knowing new managerial directions: the role of AIS

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carmela Rizza ◽  
Daniela Ruggeri
Keyword(s):  
Social Practice ◽  
Accounting Systems ◽  
Accounting Information System ◽  
Content Type ◽  
Accounting Practice ◽  
Knowing That ◽  
Global Logistics ◽  
Knowledge Object

Purpose This paper aims to better understand how an accounting information system (AIS), working as a multidimensional knowledge object, engages users in a new round of knowledge development which allows them to explore new managerial directions. Drawing on the concept of the knowledge object and the knowing in practice perspective, this study considers the relationships between subjects and objects in the explication of accounting practice, underlining how AIS could become a knowledge object that can assume a variety of forms, starting from such contradictions emerging from practice. Design/methodology/approach Theoretical argumentations are applied to a case study at a global logistics provider in the South of Italy, which manages the supply chain from origin to destination, offering a multitude of services in the transport and distribution sector. Findings The case study shows that the process of knowledge accumulation promotes the mutation of AIS into a knowledge object that, in its variety of forms, allows managers to explore new managerial directions such as the reorganization of warehouse activities. Originality/value The paper seeks to enrich the interpretation of AIS as a multidimensional knowledge object becoming a catalyst of new managerial directions through knowing. That helps to understand the role of accounting tools as a social practice supporting decision-making and how accounting systems’ openness and questioning nature makes them objects of enquiry able to support the identification of new managerial directions and lead the AIS to continually explode and mutate into something else.

Blockchain technology development and implementation for global logistics operations: a reference model perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rukshanda Kamran ◽  
Nasreen Khan ◽  
Balan Sundarakani
Keyword(s):  
Supply Chain ◽  
Real Time ◽  
Reference Model ◽  
Process Efficiency ◽  
Future Research ◽  
Logistics Industry ◽  
Content Type ◽  
Traceability System ◽  
Blockchain Technology ◽  
Global Logistics

Purpose Blockchain technology offers a lot of potential benefits in supply chain management. However, there is a need of a reference model which addresses the gaps in existing frameworks. This paper aims to propose a blockchain technology-based reference model which can be applied to global logistics operations. Design/methodology/approach The researchers have integrated the fit-for-purpose theoretical framework and prototyping methodology to design the reference model, a blockchain-based logistics, tracking and traceability system (BLTTS). The researchers demonstrated the application of the reference model through a health-care supply chain case study. The proposed BLTTS can be implemented across global logistics operations for business performance improvement. Findings The research provides a framework and recommendations for global companies to consider when adopting the blockchain technology for implementation. The researchers found that the Ethereum blockchain technology improves security of the data shared within the block through the secure hashing algorithm 1. The hash algorithm ensures anonymity of the involved parties. The model integrates blockchain with supply chain thus creating transparent process, efficiency and real-time communication. Research limitations/implications The reference model will offer a better solution to global logistics operations challenges. It provides recommendations to key stakeholders involved in logistics operations segment of the logistics industry while adopting blockchain technology. Apart from the methodological limitation of the study, the system compatibility and the layer configuration aspects might be posing potential challenges while upscaling the implementation. Originality/value The proposed reference model overcomes the drawbacks of existing models as it integrates Ethereum technology. In addition, the researchers have applied the model to demonstrate its functioning in real-time environment, which could guide for future research.

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