Platform-based business model strategies for manufacturers seeking pivot opportunities

2020 ◽  
Vol 36 (12) ◽  
pp. 1-3
Keyword(s):  
Business Models ◽  
Service Providers ◽  
Stakeholder Management ◽  
Data Gathering ◽  
Manufacturing Companies ◽  
Content Type ◽  
Product Platforms ◽  
Smart Products ◽  
Smart Product ◽  
Smart Service

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This conceptual paper concentrates on how manufacturing companies can revitalize their business models by pivoting into becoming smart service providers accessed through a smart service platform. Three strategic platform options – for firms who wish to pivot from being smart service providers to smart platform providers – are a smart data platform, a smart product platform, and a matching platform. User co-creation molds with data gathering on smart product platforms, which creates scalable opportunity once multiple smart products have been built. Making this kind of transition involves sequential upskilling and investment in tech, branding, and stakeholder management. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

scholarly journals A Survey on Product of Smart Service System

2019 ◽  
Vol 2 (3) ◽  
pp. 173-185
Author(s):  
Moh. Roufiq Azmy
Keyword(s):  
Service Providers ◽  
Service System ◽  
Service Systems ◽  
Service Users ◽  
Literature Study ◽  
Research Focus ◽  
Physical Product ◽  
Smart Products ◽  
Smart Product ◽  
Smart Service

Smart service is a new value that results from a collaboration between service providers and service users. Company as a service provider transformed not only provide a physical product, but also provide services. We conducted this research to integrate knowledge between smart products and smart service systems. The conceptualization of smart products is done by conducting a literature study of previous research. It is used to obtain the characteristics of smart products on smart service systems. This research also presents various topics and research focus in the context of products on smart service systems by including several smart service system implementations and illustration of smart product.

Governance of differential stakeholder interests in supply chains and networks

2013 ◽  
Vol 13 (2) ◽  
pp. 99-105 ◽  
Author(s):  
E.F.M. Wubben ◽  
H.J. Bremmers ◽  
P.T.M. Ingenbleek ◽  
A.E.J. Wals
Keyword(s):  
Social Sciences ◽  
Business Models ◽  
Production Systems ◽  
Stakeholder Management ◽  
Data Gathering ◽  
Health Claims ◽  
Stakeholder Dialogue ◽  
Stakeholder Interests ◽  
Multi Stakeholder ◽  
The Impact

Competing frames and interests regarding food provision and resource allocation, adding to the increased global interdependencies, necessitate agri-food companies and institutions to engage themselves in very diverse multi-stakeholder settings. To develop new forms of interaction, and governance, researchers with very different backgrounds in social sciences try to align, or at least share, research trajectories. This first paper in a special issue on governance of differential stakeholder interests discusses, first, different usages of stakeholder categories, second, the related intersubjectivity in sciences, third, an rough sketch of the use of stakeholder management in different social sciences. Social science researchers study a wide variety of topics, such as individual stakeholder impact on new business models, stakeholder group responses to health claims, firm characteristics explaining multi-stakeholder dialogue, and the impact of multi-stakeholder dialogue on promoting production systems, and on environmental innovations. Interestingly, researchers use very different methods for data gathering and data analysis.

Sustainable life cycle offers through cooperation

2015 ◽  
Vol 4 (1) ◽  
pp. 4-24 ◽  
Author(s):  
Julia Selberherr
Keyword(s):  
Sustainable Development ◽  
Life Cycle ◽  
Business Model ◽  
Value Creation ◽  
Business Models ◽  
Service Providers ◽  
Construction Sector ◽  
Content Type ◽  
New Business ◽  
Societal Level

Purpose – Sustainable buildings bear enormous potential benefits for clients, service providers, and our society. To release this potential a change in business models is required. The purpose of this paper is to develop a new business model with the objective of proactively contributing to sustainable development on the societal level and thereby improving the economic position of the service providers in the construction sector. Design/methodology/approach – The modeling process comprises two steps, the formal structuring and the contextual configuration. In the formal structuring systems theory is used and two levels are analytically separated. The outside view concerns the business model’s interaction with the environment and its impact on sustainability. The inside view focusses on efficient value creation for securing sustainability. The logically deductively developed business model is subsequently theory-led substantiated with Giddens’ structuration theory. Findings – The relevant mechanisms for the development of a new service offer, which creates a perceivable surplus value to the client and contributes to sustainable development on the societal level, are identified. The requirements for an efficient value creation process with the objective of optimizing the service providers’ competitive position are outlined. Research limitations/implications – The model is developed logically deductively based on literature and embedded in a theoretical framework. It has not yet been empirically tested. Practical implications – Guidelines for the practical implementation of more sustainable business models for the provision of life cycle service offers are developed. Social implications – The construction industry’s impact requires it to contribute proactively to a more sustainable development of the society. Originality/value – This paper analyzes the role for the players in the construction sector in proactively contributing to sustainable development on the societal level. One feasible strategy is proposed with a new business model, which aims at cooperatively optimizing buildings and infrastructures and taking the responsibility for the operating phase via guarantees.

Tourism public-private partnership (PPP) projects: an exploratory-sequential approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marwa Ghanem ◽  
Ibrahim Elshaer ◽  
Samar Saad
Keyword(s):  
Interpersonal Relationships ◽  
Service Providers ◽  
Stakeholder Management ◽  
Comprehensive Overview ◽  
Sequential Approach ◽  
Essential Information ◽  
Content Type ◽  
The Government ◽  
The Relationship

Purpose This study aims to address the absence of a thorough understanding of commitment in tourism public-private partnerships (PPP) by exploring antecedents of PPP commitment and their underpinning relationships in regard to the destination management system (DMS). Design/methodology/approach An empirical investigation of the case of the Egyptian DMS, a PPP which was forsaken by the government partner and which subsequently failed. Qualitative and quantitative approaches are used for a comprehensive overview of the researched phenomena pertaining to external and internal stakeholders. Findings The results indicated that stakeholder management, relational capital, perceived benefits and stakeholder capabilities could influence intentions to commit to a tourism PPP project. Also, the latter three factors were found to mediate the relationship between stakeholder management and long-term PPP commitment. The results also shed light on the important aspects of non-contractual, interpersonal relationships between internal and external PPP stakeholders. Originality/value This research pioneers inquiries on the commitment of Tourism PPP/DMS projects and its possible drivers in a non-Western context. Also, this study contributes to knowledge by exploring the relationship within and between internal (partners) and external (e.g. local service providers) stakeholder groups and provided evidence on the crucial role of both on long-term PPP commitment and success. The current study has a few significant contributions to the PPP literature regarding the commitment and success of PPP in the complicated environments in which tourism PPP projects are operated. Moreover, this study offers essential information and practices for improving partner relationships with external stakeholders.

scholarly journals Ecolabnet service packages as a response to the needs of manufacturing enterprises in the SME sector of the Baltic Sea Region

2021 ◽  
Vol 27 (4) ◽  
pp. 265-271
Author(s):  
Edyta Kulej-Dudek
Keyword(s):  
Baltic Sea ◽  
Product Design ◽  
Business Models ◽  
Service Providers ◽  
Process Efficiency ◽  
Manufacturing Companies ◽  
The Baltic Sea ◽  
Manufacturing Enterprises ◽  
Baltic Sea Region ◽  
The Baltic

Abstract Nowadays, the competitiveness of the economy, which is determined to a large extent by the innovative activities of enterprises and institutions, is of great importance for economic development. An important type of innovation is eco-innovations. Eco-innovations are currently a very timely topic undertaken by researchers, but also an important element of the activities of many companies. As a network of service providers for eco-innovations in small and medium-sized manufacturing enterprises, ECOLABNET fits perfectly in this trend. It aims to support, enable and empower companies to undertake sustainable eco-innovation activities in the Baltic Sea Region and beyond. The aim of this publication is to present the results of research on the eco-innovation needs of SME enterprises of the Baltic Sea countries and potential collaboration in this field with external entities. The services developed as packages of eco-innovation services in Ecolabnet that can meet the identified needs were indicated. The survey was conducted between March and May 2019 and covered SMEs in six countries: Poland, Lithuania, Estonia, Sweden, Finland, and Denmark. The subjects of the study were manufacturing companies that improve their products or services. The aim of the research was to gain an understanding of the needs and challenges related to eco-innovation in the context of sustainable development, to identify the future eco-innovation needs of manufacturing SMEs and collaborations with external actors, and to determine how and through which services the Ecolabnet can meet these needs and contribute to the growth of the enterprise. The manufacturing enterprises in this survey were motivated to eco-innovate. However, they lack knowledge on eco-innovation in its broadest sense, and therefore, urgently need the help of external experts, business partners, and networks in this area. The survey covered three areas: Business, Development, and Technology/Production. Business topic areas that entrepreneurs placed a high emphasis on were: branding and communication, supplier relations, customer insights and financial aspects. Within the needs in terms of development put most emphasis on product design, process development, bio-based materials and biodegradable materials. In the last category of identified needs Technology/Production respondents indicated increasing process efficiency, energy optimization and material efficiency. The research results also indicate that product design as well as branding and communication are urgent needs in the field of external expertise. Of the potential needs, the respondents also indicated customer insights, other alternative materials, business models, value chain assessment, and service design.

scholarly journals Servitization strategies from customers’ perspective: the moderating role of co-creation

2019 ◽  
Vol 34 (3) ◽  
pp. 628-642 ◽  
Author(s):  
José L. Ruiz-Alba ◽  
Anabela Soares ◽  
Miguel A. Rodríguez-Molina ◽  
Dolores M. Frías-Jamilena
Keyword(s):  
Structural Equation ◽  
Business Models ◽  
Service Providers ◽  
Moderating Effect ◽  
Mediating Effect ◽  
Content Type ◽  
The Impact ◽  
Moderating Role ◽  
Different Levels

Purpose This paper aims to investigate the moderating role of co-creation in the implementation of servitization strategies in the pharmaceutical industry in a business-to-business (B-to-B) context. More specifically, this investigation explores the impact of different levels of services (base, intermediate and advanced) on servitization and on performance by using co-creation as a moderating factor. Design/methodology/approach A research framework was developed and empirically tested in the pharmaceutical sector. Data collection was conducted through the online distribution of questionnaires. The final sample included 219 pharmacy stores, and the data were analysed using structural equation modelling. Findings Main findings suggest that when the level of co-creation of the design of services is high, there are significant effects of servitization on firm performance. The moderating effect of co-creation is illustrated in regard to intermediate and advanced services, but results referring to the impact of intermediate services on servitization appear non-significant with a low degree of co-creation. No significant effects could be found for the impact of base services on performance and servitization for both high and low degrees of co-creation. Findings show an impact of advanced services on performance through the mediating effect of servitization when the degree of co-creation is high. Originality/value Most research concerning servitization has been done from the perspective of manufacturers and service providers. This study adds value to the literature because it was designed from a customer’s perspective. Moreover, it contributes towards the conceptualization of the servitization research strategy and business models in a B2B context. This is accomplished through the investigation of the moderating effect of co-creation on the impact of the different levels of services on servitization and on performance.

Successful approaches for implementing additive manufacturing

2020 ◽  
Vol 16 (2) ◽  
pp. 131-148
Author(s):  
Robert Martens ◽  
Susan K. Fan ◽  
Rocky J. Dwyer
Keyword(s):  
Additive Manufacturing ◽  
The Netherlands ◽  
Business Models ◽  
Multiple Case Study ◽  
High Tech ◽  
Manufacturing Companies ◽  
Content Type ◽  
Multiple Case ◽  
Qualitative Multiple Case Study

PurposeThe purpose of this qualitative, multiple-case study was to explore the successful strategies that managers of light and high-tech small and medium-sized manufacturing companies in the Netherlands, use to adopt additive manufacturing (AM) technology into their business models.Design/methodology/approachA qualitative, multiple-case study approach was used. The participants for this study consisted of executive-level managers of light and high-tech manufacturing companies in the Netherlands. Company documents were studied, and individual interviews were undertaken with participants to gain an understanding of the strategies they used to adopt AM technology into their business models.FindingsThree significant themes emerged from the data analysis: identify business opportunities for AM technology, experiment with AM technology and embed AM technology.Research limitations/implicationsThe findings of this study could be of advantage to industry leaders and manufacturing managers who are contemplating to adopt AM in their business models.Originality/valueThis study may contribute to the further proliferation of AM technology. Industry leaders may also gain a clearer understanding of the effects of 3DP on local employment. The results of the study may also work as a catalyst for increased awareness for manufacturing firm leaders who have not yet considered the opportunities and threats AM technology presents to their organizations.

Collaboration in achieving sustainable solutions in the textile industry

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mônica Cavalcanti Sá de Abreu ◽  
Fabiana Nogueira Holanda Ferreira ◽  
João F. Proença ◽  
Domenico Ceglia
Keyword(s):  
Value Chain ◽  
Textile Industry ◽  
Business Models ◽  
Clothing Industry ◽  
Manufacturing Companies ◽  
Ecological Value ◽  
Society Business ◽  
Content Type ◽  
Sustainable Solutions ◽  
Textiles And Clothing

Purpose This paper aims to investigate how sustainable solutions in the textiles and clothing industry are decided through business-to-business collaboration. Design/methodology/approach A qualitative and inductive study of the Brazilian textiles and clothing industry is carried out, an industry in which sustainable denim products are increasingly being recognized as subject to competition. The paper adopts a focal net perspective to understand the collaborative arrangements through which firms combine the products they offer as a sustainable solution. Documentary data were collected and in-depth interviews conducted with the top managers of one of the world’s largest denim-manufacturing companies present in the Brazilian market, which is involved in providing sustainable solutions in cooperation with its partners. Findings The authors describe the factors that reflect the conditions for generating a sustainable business performance, including a corporate policy that assumes and articulates the responsibility for social interest, core-business stakeholders and regulatory requirements; a sustainable product-service system (S.PSS) based on innovative interactions between the stakeholders in the value production system; relations between stakeholders that promote business sustainability through a dependable value chain characterized by a sense of collaboration and collective actions; and a business model for sustainability that combines economic with social and ecological value creation. These factors help a business establish a more strategic position in the value network, enabling it to capture more value. Practical implications Sustainable solutions are developed dynamically and collaboratively within an S.PPS. Managers need to focus not only on tangible products but also on intangible services designed and combined so that they are jointly capable of fulfilling customer’s needs and creating social and ecological value. Managers within the solution provider must develop business models for sustainability that are continually evolving to satisfy the interest in resource-efficiency by actors in civil society, business and government. Originality/value The research contributes to the existing literature by applying approaches involving corporate social responsibility (CSR) and strategic nets to the study of the implementation of an S.PSS. Sustainable initiatives and offers developed by an S.PSS are not isolated phenomena but result from collaboration in finding solutions among different actors linked in a strategic net. In this sense, companies need to adjust their business models for sustainability to generate positive economic, social and ecological value and gain credibility for their missions.

scholarly journals Factors influencing trust and behavioral intention to use Airbnb service innovation in three ASEAN countries

2020 ◽  
Vol 14 (2) ◽  
pp. 175-188
Author(s):  
Evelyn Lim Chua ◽  
Jason Lim Chiu ◽  
Candy Lim Chiu
Keyword(s):  
Social Influence ◽  
Behavioral Intention ◽  
Quantitative Methods ◽  
Business Models ◽  
Service Providers ◽  
Sharing Economy ◽  
The Philippines ◽  
Intention To Use ◽  
Content Type ◽  
Behavioral Intention To Use

Purpose The sharing economy is described as a community marketplace, particularly home sharing such as Airbnb, which is more prevalent. Airbnb changed the way renters and tourists find places to stay when they are traveling. The company introduced innovations in business models and technologies. So, Airbnb requires specific factors that will influence consumers’ trust because consumers intuitively seek out trusting factors to make judgments on innovative service providers. Thus, the purpose of this study is to understand the factors that influence travelers’ trust to use Airbnb within the three ASEAN nations. Design/methodology/approach The data were collected from both qualitative and quantitative methods. The questionnaire was the main data-gathering instrument used in this study and supplemented by informal interviews. A self-administered questionnaire was provided to 130 Airbnb users from the Philippines, Indonesia and Singapore using Hayes’ Process Macro as the statistical tool. Findings The correlation test was carried out to determine the strength and relationships among the independent, mediating and dependent variables. All independent variables are positively correlated with the mediating variable. The results reveal that ease of use, convenience, information social influence, normative social influence and security have a significant impact on trust and behavioral intention to use Airbnb. Originality/value This study contributes to the field of sharing economy, particularly home sharing, by examining different factors that influence trust and behavioral intention. This study focused on the case of Southeast Asian consumers, so this study is useful for marketing practitioners to enhance their marketing strategies in catering to this segment of the market.

Tourism will settle to a new normal after the pandemic

2020 ◽  
Keyword(s):  
Business Models ◽  
Service Providers ◽  
Infrastructure Investment ◽  
Content Type ◽  
Mass Tourism ◽  
Business Ecosystem ◽  
Travel Restrictions ◽  
Health Related ◽  
Tourism Service ◽  
Catalytic Effects

Subject Tourism outlook. Significance Tourism accounts for about 10% of global GDP and jobs, when direct, indirect, induced and catalytic effects are considered. The pandemic and associated travel restrictions have severely hit tourism and its business ecosystem. Social distancing will be enforced where possible until there is a vaccine or effective treatment, with major economic and social ramifications. It potentially threatens the wide accessibility of tourism. Impacts Mass tourism will become more expensive and could even be constrained by government policy. Tourism service providers will have to restructure their revenue management models to achieve higher yields with fewer customers. Destinations will rebrand to promote the benefits of lower tourist numbers; health-related infrastructure investment will grow. Sectors associated with tourism, such as construction and travel insurance, will need to adapt their business models carefully.

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