scholarly journals Transformation to self-managing teams: lessons learned

2018 ◽  
Vol 17 (2) ◽  
pp. 81-84 ◽  
Author(s):  
Maarten Renkema ◽  
Tanya Bondarouk ◽  
Anna Bos-Nehles
Keyword(s):  
Design Methodology ◽  
Systematic Approach ◽  
Transformation Process ◽  
Healthcare Organization ◽  
Lessons Learned ◽  
Self Management ◽  
Content Type ◽  
Management Board ◽  
Stakeholder Groups

Purpose Although self-management is not a new phenomenon, there is a lack of understanding about how to transform organizations towards self-managing teams (SMTs). The purpose of this paper is to propose a guiding framework for how the empowerment process can be managed. Design/methodology/approach The paper sets out 12 guidelines on how to address the transition towards SMTs based on a case study at a large Dutch healthcare organization. The lessons are drawn from observations, documents and more than 55 interviews with key informants. Findings This paper provides a holistic overview of lessons learned from the transformation process towards SMTs. The 12 recommendations are targeted at four stakeholder groups, namely, the management/board, HRM department, coach-managers and members of the SMTs. Originality/value The originality lies in the systematic approach including lessons learned for all levels of the organization.

Unlocking the value of HR to drive a change-ready culture

2017 ◽  
Vol 16 (4) ◽  
pp. 171-176
Author(s):  
Campbell Macpherson
Keyword(s):  
Real World ◽  
Culture Change ◽  
Design Methodology ◽  
Lessons Learned ◽  
World Culture ◽  
Content Type ◽  
Large Organization ◽  
The Real ◽  
Personal Experiences

Purpose This paper aims to present a case study focused on developing a change-ready culture within a large organization. Design/methodology/approach This paper is based on personal experiences gleaned while driving an organization-wide culture change program throughout a major financial advisory firm. Findings This paper details over a dozen key lessons learned while transforming the HR department from a fragmented, ineffective, reclusive and disrespected department into one that was competent, knowledgeable, enabling and a leader of change. Originality/value Drawing on the real-world culture change intervention detailed here, including results and lessons learned, other organizations can apply similar approaches in their own organizations – hopefully to similar effect.

Three-dimensional sustainability of Kaizen

2018 ◽  
Vol 30 (4) ◽  
pp. 391-408 ◽  
Author(s):  
Jesus Mendez ◽  
Mercedes Vila-Alonso
Keyword(s):  
Design Methodology ◽  
Three Dimensional ◽  
Well Being ◽  
Transformation Process ◽  
First Century ◽  
Content Type ◽  
Analytical Technique ◽  
Know How ◽  
Practical Implications

Purpose The purpose of this paper is to know, from a three-dimensional perspective (operational, emotional and behavioral), the process of “putting down roots” related with the implementation of Kaizen until it becomes sustainable. The research aims to know how this “putting down roots” process is carried out, what transformations occur, what elements are involved and what role they represent in achieving sustainability. Design/methodology/approach For this purpose, a methodology based on the case study has been used, an interpretive approach to reality has been adopted as a paradigm and the Grounded Theory has been applied as an analytical technique. Findings The results suggest the existence of a transformation process that leads to creating new habits, beliefs and feelings, a phenomenon that the authors identify as a three-dimensional learning process (operational, emotional and behavioral). Practical implications This type of learning is perceived as a transition toward an organizational culture that ensures the roots of the Kaizen principles, which is essential for its sustainability and which favors the creation of talent and the well-being of employees, two challenges that the Kaizen of the twenty-first century must face. Originality/value The document includes innovative contributions to the Kaizen sustainability phenomenon, as it is dealt with from a three-dimensional perspective that underlies the inhibitors and enablers known in the current literature.

From apprentice to construction manager and beyond: developing a talent pipeline

2009 ◽  
Vol 51 (3) ◽  
pp. 220-231 ◽  
Author(s):  
Eamonn McGettingan ◽  
Donal O'Neill
Keyword(s):  
Construction Industry ◽  
Peer Support ◽  
Design Methodology ◽  
Integrated Approach ◽  
Lessons Learned ◽  
Learning And Development ◽  
Content Type ◽  
Global Construction

PurposeThe purpose of this paper is to outline the approach taken within Kentz Engineers and Constructors to develop electrical technicians and other apprentices on an international basis.Design/methodology/approachThe approach adopted is that of a case study which describes activities and processes within the college and the rationale behind them supported by appropriate material.FindingsAn integrated approach is needed to developing qualified tradespeople as junior supervisors involving work rotation, mentoring, learning and development workshops and peer support. Corporate will, together with systems and infrastructure, is needed to be successful organization‐wide.Research limitations/implicationsThe paper is a case study that focuses on reflections from practice. Lessons learned and proposed will need to be tested in other organizations.Originality/valueThe paper provides original, tested solutions to problems that face the majority of organizations in the global construction industry and which will be familiar to all who manage the transition of apprentices into supervisory positions.

scholarly journals Lens or prism? How organisations sustain multiple and competing reputations

2017 ◽  
Vol 51 (4) ◽  
pp. 821-844 ◽  
Author(s):  
William S. Harvey ◽  
Marwa Tourky ◽  
Eric Knight ◽  
Philip Kitchen
Keyword(s):  
Focus Groups ◽  
Corporate Reputation ◽  
Design Methodology ◽  
Qualitative Case Study ◽  
Content Type ◽  
Global Management ◽  
Stakeholder Groups ◽  
Multiple Stakeholder ◽  
Cross Country

Purpose This paper aims to challenge singular definitions, measurements and applications of corporate reputation which tend to be reductionist. The authors rebuff such narrow representations of reputation by showing the multiplicity of reputation in the case of a global management consulting firm and demonstrate how it has sustained such reputations. Design/methodology/approach Using a large cross-country qualitative case study based on interviews, focus groups, non-participant observations, workshops and a fieldwork diary, dimensions of reputation are highlighted by drawing on perceptions from multiple stakeholder groups in different geographies. Findings The authors find significant differences in perceptions of reputation between and within stakeholder groups, with perceptions changing across dimensions and geographies. Originality/value The theoretical implications of the research indicate a plurality of extant reputations, suggesting that a prism is more suited to representing corporate reputation than a singular, lens-like focus which is too narrow to constitute reputation. This paper offers theoretical and practical suggestions for how global firms can build and sustain multiple and competing corporate reputations.

Administration and cross-functional teams in libraries

2017 ◽  
Vol 38 (4/5) ◽  
pp. 219-225
Author(s):  
Joy M. Perrin ◽  
Justin Daniel
Keyword(s):  
Design Methodology ◽  
Academic Library ◽  
Lessons Learned ◽  
Content Type ◽  
Library Administration ◽  
Functional Teams

Purpose The purpose of this paper is to assist library administration in avoiding cross-functional team pitfalls. Design/methodology/approach This paper reports the results of years of cross-fucntiional teams at an academic Library. Reports results of years of cross-functional teams at an academic Library. Findings Through shared trial and errors, readers will be able to avoid pitfalls and formulate questions not previously considered for their pursuit of cross-functional teams. Research limitations/implications While this is a case study, the lessons learned can be applied at any library where cross-functional teams are considered. Originality/value This study provides an account of teams at an academic library spanning a decade. Trials and tribulations are discussed.

Re-layout of an assembly area: a case study at Bosch Rexroth Oil Control

2015 ◽  
Vol 35 (1) ◽  
pp. 94-103 ◽  
Author(s):  
Chengyao Ren ◽  
Carmine Barlotti ◽  
Yuval Cohen ◽  
Barbara Frangipane ◽  
Mario Garofalo ◽  
...  
Keyword(s):  
Design Methodology ◽  
Lessons Learned ◽  
Productivity Improvement ◽  
Layout Planning ◽  
Content Type ◽  
Assembly Area ◽  
Unique Experience ◽  
Parameters Analysis ◽  
Comparison Criteria

Purpose – The purpose of the paper is to highlight the considerations and lessons learned from a re-layout project in an assembly area for productivity improvement. The case study took place in Bosch Rexroth Oil Control Nonantola (Italy) with satisfactory results. The paper suggests how to approach reorganization projects with focus on productivity improvements following defined targets. Design/methodology/approach – After an analysis of the initial status, the authors examine several plausible layout alternatives: the main comparison criteria and their weights are defined. Then a scoring/measuring procedure follows for the criteria of each alternative, and the alternatives are compared using principal parameters analysis (PPA). Findings – The paper lists common considerations and lessons learned in the re-layout process. Using the PPA, the authors validate the best solution for the company. Originality/value – This paper shares a valuable experience that is general enough to be shared with many other assembly systems. A unique experience combining re-layout planning, MTM and use of PPA is shared with the readers.

Developing an institutional repository using Digital Commons

2019 ◽  
Vol 35 (1) ◽  
pp. 31-40 ◽  
Author(s):  
Denise A. Brush ◽  
Jonathan Jiras
Keyword(s):  
Design Methodology ◽  
Lessons Learned ◽  
Academic Librarians ◽  
Institutional Repository ◽  
University Libraries ◽  
Content Type ◽  
Rowan University ◽  
Digital Commons

PurposeThe purpose of this paper is to share the knowledge and lessons learned about the process of developing an institutional repository (IR) using a hosted solution, Digital Commons from bepress, and to make the case that Digital Commons is still the best IR solution for smaller university libraries.Design/methodology/approachThis is a case study based on Rowan University Libraries developing an IR using the Digital Commons platform.FindingsTo implement a hosted solution successfully, key actions include defining the repository’s scope and mission early in the process, including a variety of stakeholders in promoting the repository, integrating the repository with a faculty profile system and being able to effectively work collaboratively with both internal and external professionals in developing the system.Originality/valueThis paper will be valuable to academic librarians considering implementing an IR on, or migrating an existing repository to, the Digital Commons platform.

Developing supply base strategies

IMP Journal ◽  
2015 ◽  
Vol 9 (1) ◽  
pp. 64-84 ◽  
Author(s):  
Lena Elisabeth Bygballe ◽  
Gøran Persson
Keyword(s):  
Design Methodology ◽  
Systematic Approach ◽  
Case Study Research ◽  
International Health ◽  
Content Type ◽  
Current Trends ◽  
The Relationship ◽  
A Company ◽  
International Health Care

Purpose – The purpose of this paper is to examine and discuss the responses and strategies firms use in relation to their supply base when dealing with current trends in the business landscape, and the different options that they have. Design/methodology/approach – The paper draws on case study research of a company within the international health care sector to illustrate the relationship between trends, supply base characteristics and supply base strategies. Findings – The paper presents a framework for a systematic approach that companies can use to develop supply base strategies. The framework illustrates that developing supply base strategies is a dynamic process that not only involves individual actions by the buying company, but also requires close interaction with suppliers. Originality/value – Previous literature has not specified how different trends affect a company’s supply base in terms of increased complexity and (inter)dependence, and which supply base strategies companies use and the options that they have. The research presented here contributes to fill this void.

scholarly journals The Hub in a Pub: University of Wolverhampton Apprenticeship Hub

2017 ◽  
Vol 7 (1) ◽  
pp. 70-78 ◽  
Author(s):  
Alison Felce
Keyword(s):  
Design Methodology ◽  
Collaborative Approach ◽  
Content Type ◽  
Stakeholder Groups ◽  
Local Landmark ◽  
Local Contexts ◽  
The World ◽  
The University ◽  
Practical Implications

Purpose The purpose of this paper is to present the innovative approach being taken by the University of Wolverhampton to create an Apprenticeship Hub through which the regional offer for Intermediate, Advanced, Higher and Degree Apprenticeships can be accessed. Readers can review the approach taken and consider the possibilities of a similar approach in their own context. Design/methodology/approach The paper presents a case study that sets out and discusses the drivers behind the approach adopted to create the Apprenticeship Hub. It identifies the stakeholders who will engage with the Apprenticeship Hub and it outlines the reasons for, and benefits of, working in collaboration with other organisations to provide an integrated offer for apprenticeship provision across the region. Findings The Apprenticeship Hub is a physical entity within a well-known local landmark building that is easily accessible to the communities which is intended to serve. It has been developed to meet the national and local contexts and, although only recently established, it is meeting the needs of the stakeholder groups. It provides an environment through which the integrated regional apprenticeship offer can be accessed. Practical implications The world of apprenticeships is changing significantly with many new requirements for employers and for education. It is a complex road to travel, particularly for Higher Education (HE) which has not, traditionally, been involved in the world of apprenticeships. This paper posits that a collaborative approach to stakeholder engagement and recognition of respective strengths can lead to organisations working in partnership to draw together their respective expertise to ensure that, through a collaborative approach they can meet the needs of the communities that they serve. Originality/value Apprenticeships are new to HE; universities are entering a complex and unknown territory. This paper sets out the approach taken by one university to work in partnership with others to provide an integrated offer that could be adopted or adapted by other providers to their own context.

Understanding the congruence of HRM frames in a healthcare organization

2016 ◽  
Vol 11 (1) ◽  
pp. 2-20 ◽  
Author(s):  
Tanya Bondarouk ◽  
Anna Bos-Nehles ◽  
Xanthe Hesselink
Keyword(s):  
Large Distance ◽  
Design Methodology ◽  
Social Groups ◽  
Healthcare Organization ◽  
Middle Level ◽  
Content Type ◽  
Cognitive Frames ◽  
Hrm Practices ◽  
Administrative Functions

Purpose – The purpose of this paper is to identify the differences and similarities in the HRM frames of middle-level managers and HR professionals, and to uncover the roots and contents of (dis)agreements in the HRM frames among HR professionals and middle-level managers. Design/methodology/approach – An explorative case study performed in a Dutch homecare organization explored the reasons for the different roots and dynamics of the cognitive frames of HR professionals and middle-level managers. Findings – The research shows that these differences originate in the lack of clarity concerning the experienced philosophy and goals of HRM, leading to different client foci, in the inertia- and intuition-based execution of HRM practices and in the seemingly large distance between central and local HRM administrative functions. The alignment of HRM frames developed from being congruent in the HRM vision towards incongruence in daily HRM execution. Originality/value – This research confirms that HR professionals and middle-level managers have different HRM frames that encompass knowledge, assumptions and expectations. Congruent thinking by both social groups can lead to a better HRM system and to changes in HRM processes, enabling easier progress.

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