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2022 ◽  
Vol 3 (1) ◽  
pp. 31-46
Author(s):  
Frederic Dimanche ◽  
Katherine Lo

The luxury segment of the hospitality sector has been growing worldwide. Luxury hospitality is about providing a unique experience for guests, and this type of experience requires having employees who understand the luxury culture and are trained at the highest level. Luxury hotels compete for the best talents, but the current pool of candidates for customer-facing and managerial positions within these establishments is limited. The purpose of this study was to identify skill gaps in Canada’s luxury hotels. Primary data were collected from in-depth semi-structured interviews with twenty luxury hotel managers and analyzed with NVivo 12. Respondents agreed about the skills required for brands to succeed in the luxury market, but they lamented the lack of qualified talents and the difficulty of training and retaining qualified collaborators. The results of the study point to the need to address the luxury skill gap in the hospitality sector, particularly in Canada. Recommendations to address this problem are proposed.


2022 ◽  
Vol 12 (2) ◽  
pp. 533
Author(s):  
Alessio Ferrato ◽  
Carla Limongelli ◽  
Mauro Mezzini ◽  
Giuseppe Sansonetti

Nowadays, technology makes it possible to admire objects and artworks exhibited all over the world remotely. We have been able to appreciate this convenience even more in the last period, in which the pandemic has forced us into our homes for a long time. However, visiting art sites in person remains a truly unique experience. Even during on-site visits, technology can help make them much more satisfactory, by assisting visitors during the fruition of cultural and artistic resources. To this aim, it is necessary to monitor the active user for acquiring information about their behavior. We, therefore, need systems able to monitor and analyze visitor behavior. The literature proposes several techniques for the timing and tracking of museum visitors. In this article, we propose a novel approach to indoor tracking that can represent a promising and non-expensive solution for some of the critical issues that remain. In particular, the system we propose relies on low-cost equipment (i.e., simple badges and off-the-shelf RGB cameras) and harnesses one of the most recent deep neural networks (i.e., Faster R-CNN) for detecting specific objects in an image or a video sequence with high accuracy. An experimental evaluation performed in a real scenario, namely, the “Exhibition of Fake Art” at Roma Tre University, allowed us to test our system on site. The collected data has proven to be accurate and helpful for gathering insightful information on visitor behavior.


2022 ◽  
pp. 183-196
Author(s):  
Danny Christian Barbery-Montoya ◽  
Dennisse A. Coronel-Arellano ◽  
Ariana Soria-Loor

The aim of this chapter is to show how omnichannel tools must be applied through the process of creating experiences for the consumers. During the literature review, some authors make approaches to the key concepts connecting omnichannels and consumer experiences; therefore, they explain through the analysis of data the reality of the Ecuadorian environment and global trends. With this context, this chapter will present how, by using macro environment and accessibility, a unique experience may be created in the customer journey in omnichannel.


2022 ◽  
Vol 2161 (1) ◽  
pp. 012077
Author(s):  
Suman Bhakar ◽  
Devershi Pallavi Bhatt ◽  
Vijaypal Singh Dhaka ◽  
Yogender Kumar Sarma

Abstract Augmented Reality (AR) is now becoming an exceptional technology that offers a new world. Users to enable their senses to feel, listen and see the surroundings in different and better ways witness a unique experience. AR technology is used to superimpose the real view of the user with the virtual scenes. This research work illustrates the core details of AR, its definition, history, and development process. In addition, discusses ideas having various approaches during utilization of AR frameworks along with glyph tracking system. Current applications of AR technology completely depend on the proper utilization of AR frameworks.


2021 ◽  
Vol 24 (6) ◽  
pp. 87-95
Author(s):  
Diana Timoshenko ◽  

The Arctic as a territory of strategic presence is in the field of close attention of many players in the geopolitical and international economic arena. The Arctic tourism development over the past 15 years is due not only to the influence of business, social and cultural factors, as well as the growing interest of consumers to get a unique experience of travel to northern tourism destinations but is also associated with the development of global economic processes and diplomatic relations, which determine successful bilateral cooperation in interdepartmental and intergovernmental level. Multilateral cooperation and the implementation of jointly adopted tourism development programs within the framework of the activities of international organizations are also of great importance. With the restrictions on international and domestic travel in two recent years, the global tourism market entered a crisis state, which affected the dynamics of tourist arrivals in the Arctic and slowed down this development. The author, drawing attention to the current bilateral and intergovernmental agreements on cooperation in tourism between Russia and the Nordic countries and the Plan of significant events in connection with Russia's chairmanship in the Arctic Council in 2021–2023 proposes to support a peaceful and friendly policy of good-neighbourliness and cooperation in matters of sustainable tourism development in the Arctic, despite the claims of the European Union for interference in Arctic affairs, which were reflected in the European Commission's Joint Communication dated October 13, 2021.


Author(s):  
Anastasiіa Varyvonchyk

Purpose of the article. Trace the historical origins and genesis of embroidery decoration of traditional Ukrainian clothing and analyze the implementation of technological and technical innovations in the decoration of Ukrainian clothing. The methodology is based on the principles of historicism, art history analysis, scientific objectivity, and consistency in the study of the genesis of the decoration of the Ukrainian dress. Scientific novelty. The current state of embroidery decoration of traditional Ukrainian clothing is revealed and the issue of introducing innovative technologies in modern clothing design is raised. Conclusions. Based on the results of the study, we can conclude that modern decoration imitates the traditions of folk dress, including more and more the latest technologies. The unique experience of modern masters is analyzed and the ways of development in the direction of the art of embroidery decoration are determined. A variety of embroidery techniques with limitless skillful potential appear alongside machine embroidery works. Keywords: traditions, fashion designer, embroidery, creativity, innovation, education.


Author(s):  
В.Б. Наумов ◽  
А.Н. Асмолова

Проект «Сохраненная культура» уже более десяти лет занимается изучением и продвижением в сети Интернет достижений отечественной науки и культуры ХХ века. Статья описывает и систематизирует уникальный опыт проекта по исследованию и актуализации творческого наследия выдающихся советских архитекторов: подготовку и публикацию воспоминаний об ученом-градостроителе, члене-корреспонденте РААСН А.В. Махровской, оцифровку личного архива историка градостроительства, декана архитектурного факультета Академии художеств В.И. Кочедамова и выпуск 4-томного издания его трудов с комментариями современных ученых, а также создание документального фильма «Архитектура блокады», посвященного памяти А.И. Наумова, доктора архитектуры, члена-корреспондента Академии строительства и архитектуры СССР, автора трех генеральных планов развития Ленинграда, организатора маскировки города в годы Великой Отечественной войны. Особое внимание в статье уделено проблеме цифрового разрыва и прикладным подходам и методам его преодоления, позволяющим сохранять и популяризировать памятники «бумажной» культуры прошлого века в условиях информационного общества через создание активного исследовательского сообщества. The Preserved Culture project has been researching and promoting the achievements of Russian science and culture of the 20th century on the Internet for more than ten years. This article describes and systematizes a unique experience on the study and update of the creative heritage of the distinguished Soviet architects. This includes the preparation and publication of the memories about scientist-urban planner, corresponding member of the Russian Academy of Architecture and Building Sciences A.V. Makhrovskaya; the digitization of the personal archive of the urban development historian, dean of the faculty of architecture of the Academy of Arts V.I. Kochedamov, as well as the release of the four-volume edition of his works with commentaries of modern scientists. The article also presents the documentary film “Architecture of the Blockade” which is dedicated to the memory of A.I. Naumov, the Doctor of Architecture, corresponding member of the Academy of Construction and Architecture of the USSR, author of three Leningrad master plans, organizer of the city masking during the Great Patriotic War. Particular attention in the article is paid to the problem of the digital divide and applied approaches and methods of overcoming it, which make it possible to preserve and popularize non-digital cultural monuments of the last century in the context of the information society through the creation of an active research community.


2021 ◽  
Author(s):  
◽  
Chiara Shim

<p>Architects by in large employ physical materials to generate and define space. Materials such as timber, stone, bricks, and mortar envelop and contain. Yet when described in a purely scientific sense, the visible world can be defined by light, or the absence of light and variations in between. Seminal author and investigator of the senses, Juhani Pallasmaa writes, ‘The experiences of matter, space and light are inseparable ... there is no true architectural experience without light’ (2016, p. 7). Extending this statement, the use of light generates space, creating an architectural experience.  The research proposition becomes: Using a reductivist approach, and employing only hue, saturation, and brightness to replace physical materials, this creative body of work explores how colour can be used to evoke a response in mixed realities.  The research methodology is Design-Led research, following similar beliefs to Peter Dowton, that by doing, knowing is enhancing knowledge. Literature reviews indicated that there are two main approaches to colour psychology and therapy. From this, the research aims to bridge the gap between popular culture claims and heavily scientific or psychology-based research, to explore the effects of colour through architectural design. Following this, colour theory was researched, followed by a feasibility study of design tests. In the sketch design phase, light at the wavelength frequency of blue was tapped into, and its effects researched. Unique blues were created from nature: flora and fauna were sourced and boiled into pigments. The final outcome is mixed media; Virtual Realities, physical works, and a unique experience. Throughout this project, tests were executed including reviews to gain an indication of whether a response was evoked.  The results of this architectural portfolio, which leans into the artistic vein of architecture, show that various saturations and brightness of hues in the blue range can indeed evoke responses.</p>


2021 ◽  
Author(s):  
◽  
Chiara Shim

<p>Architects by in large employ physical materials to generate and define space. Materials such as timber, stone, bricks, and mortar envelop and contain. Yet when described in a purely scientific sense, the visible world can be defined by light, or the absence of light and variations in between. Seminal author and investigator of the senses, Juhani Pallasmaa writes, ‘The experiences of matter, space and light are inseparable ... there is no true architectural experience without light’ (2016, p. 7). Extending this statement, the use of light generates space, creating an architectural experience.  The research proposition becomes: Using a reductivist approach, and employing only hue, saturation, and brightness to replace physical materials, this creative body of work explores how colour can be used to evoke a response in mixed realities.  The research methodology is Design-Led research, following similar beliefs to Peter Dowton, that by doing, knowing is enhancing knowledge. Literature reviews indicated that there are two main approaches to colour psychology and therapy. From this, the research aims to bridge the gap between popular culture claims and heavily scientific or psychology-based research, to explore the effects of colour through architectural design. Following this, colour theory was researched, followed by a feasibility study of design tests. In the sketch design phase, light at the wavelength frequency of blue was tapped into, and its effects researched. Unique blues were created from nature: flora and fauna were sourced and boiled into pigments. The final outcome is mixed media; Virtual Realities, physical works, and a unique experience. Throughout this project, tests were executed including reviews to gain an indication of whether a response was evoked.  The results of this architectural portfolio, which leans into the artistic vein of architecture, show that various saturations and brightness of hues in the blue range can indeed evoke responses.</p>


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