The future of telephone surveys in Hong Kong

2017 ◽  
Vol 13 (1) ◽  
pp. 2-19 ◽  
Author(s):  
Stephen Wing-kai Chiu ◽  
Niantao Jiang

Purpose This paper aims to compare residential fixed-line telephone surveys with cell phone surveys for assessing the extent of the potential undercoverage issue evaluating the necessity and feasibility of conducting cell phone surveys or dual-frame telephone surveys in Hong Kong. Design/methodology/approach The research team simultaneously carried out a conventional fixed-line telephone survey and a cell phone survey in 2015 with similar features on survey design, sampling and data collection procedures. Two samples with sample size of 801 and 1,203 were achieved separately. Data collected were analysed to see to what extent survey findings will be biased if the sampling frame of telephone surveys is solely based on residential fixed-line numbers in Hong Kong, and if such a bias does exist, whether a survey conducted through cell phones or by adding a cell phone-only (CO) group would be an ideal solution for it. Findings The findings show that the cooperation rates for the cell phone survey were much lower than those of the fixed-line telephone survey. The respondents from two surveys were fairly different. However, estimates of most commonly used socio-demographic characteristics from the latter group had the least bias compared with population statistics. Supplanting the traditional fixed-line survey with a cell phone survey or supplementing it with a CO group will not make the resulting sample a better representative of the population but it will amplify the sample bias on the major social socio-demographic characteristics. Originality/value This paper empirically compares the two types of telephone surveys in a well-designed scientific study.

Author(s):  
Ni (Phil) He ◽  
Ling Ren ◽  
Jihong (Solomon) Zhao ◽  
Matthew A. Bills

Using telephone survey data collected in Houston, Texas, this study explores the feasibility of a dual-frame (landline and cell-phone-only household samples) design survey in police studies and compares the corresponding characteristics of survey respondents and multiple measures of citizens’ attitudes toward the police. It was found that a cell-phone interview with the same scope and length of a landline interview is indeed operationally feasible, albeit at higher cost and lower response rate. Compared with their landline counterparts, respondents in our cell-phone-only sample are younger, males, members of ethnic minority, renters, mobile, and less educated. No appreciable attitudinal differences among the respondents are observed between the two samples. In addition, substantive outcomes from multivariate regression models do not seem to be impacted by the types of phones used. Implications for future studies are included.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Harry Barton Essel ◽  
Dimitrios Vlachopoulos ◽  
Dickson Adom ◽  
Akosua Tachie-Menson

Purpose The purpose of this study is to explore the characteristics and potential effects of teaching and learning through audio teleconferencing (dial-in) with a cell phone. In addition, the study aims to identify the associations between the audio teleconferencing and video teleconferencing in a 12-week postgraduate course. Design/methodology/approach The study is a cross-sectional survey conducted at the Department of Educational Innovations at the Kwame Nkrumah University of Science and Technology from March to June 2020. The purposive sampling technique was used to sample 100 postgraduate students who registered for a course in the department. The data for the study were collected using the System Usability Scale (SUS) and 17-item self-administered eQuestionnaire. Multiple Linear Regression analysis, ANOVA, Independent sample T-test and Mann–Whitney U-test were used to estimate the differences in course achievements of students who experienced education through audio teleconferencing and those who experienced education through video teleconferencing. Findings In total, 59% of the participating postgraduate students chose to attend the synchronous online lectures via audio teleconferencing (dial-in). The participants gave a high SUS score (SUS > 80.3; Grade A; Excellent) for audio conferencing service. Among the students in the audio teleconferencing cohort, the results evidenced a strong positive linear correlation, (r (57) = 0.79, p < 0.05), between the individual adjective ratings and the SUS scores. There was marginal significance among demography of students in the audio teleconference (AT) cohort with regards to their perception about the dial-in lecture. There was no statistically significant difference, (t (98) = 1.88, p = 0.063), in the achievement test for AT students and video teleconference (VT) students. The instructors and the students were satisfied with the AT. Practical implications Based on the students’ preference, AT offers equal benefit as VT with regards to system satisfaction and perceived quality of online teaching. AT, as teaching modality, should be an option for students who reside in communities with high latency internet connectivity. It is recommended that instructors are trained on how to engage and motivate students via AT. Originality/value Higher education institutions in Ghana are facing decisions about how to continue learning and teaching through flexible pedagogy, while keeping their faculty members and students protected from the COVID-19 pandemic. Many of these institutions have canceled the brick-and-mortar education and other conventional learning practices and have instructed faculty to adopt online teaching through synchronous video teleconferencing platforms. However, the learning experience is not the same for students who reside in remote or rural communities with low bandwidth. There is very little research in this topic, especially in developing countries like Ghana, and the present study aims to bridge the gap in the literature by exploring the characteristics and potential effects of teaching and learning through audio teleconferencing (dial-in) with a cell phone, in the context of a 12-week postgraduate course.


2020 ◽  
Vol 3 (1) ◽  
pp. 1-16
Author(s):  
Haotian Cao ◽  
Zhenghao Zhang ◽  
Xiaolin Song ◽  
Hong Wang ◽  
Mingjun Li ◽  
...  

Purpose The purpose of this paper is to investigate the influence of driver demographic characteristics on the driving safety involving cell phone usages. Design/methodology/approach A total of 1,432 crashes and 19,714 baselines were collected for the Strategic Highway Research Program 2 naturalistic driving research. The authors used a case-control approach to estimate the prevalence and the population attributable risk percentage. The mixed logistic regression model is used to evaluate the correlation between different driver demographic characteristics (age, driving experience or their combination) and the crash risk regarding cell phone engagements, as well as the correlation among the likelihood of the cell phone engagement during the driving, multiple driver demographic characteristics (gender, age and driving experience) and environment conditions. Findings Senior drivers face an extremely high crash risk when distracted by cell phone during driving, but they are not involved in crashes at a large scale. On the contrary, cell phone usages account for a far larger percentage of total crashes for young drivers. Similarly, experienced drivers and experienced-middle-aged drivers seem less likely to be impacted by the cell phone while driving, and cell phone engagements are attributed to a lower percentage of total crashes for them. Furthermore, experienced, senior or male drivers are less likely to engage in cell phone-related secondary tasks while driving. Originality/value The results provide support to guide countermeasures and vehicle design.


PEDIATRICS ◽  
1983 ◽  
Vol 71 (2) ◽  
pp. 166-170
Author(s):  
Gilbert A. Martinez ◽  
David A. Dodd

From 1955 to 1981, questionnaires were mailed to a nationally representative sample of mothers to determine the use of various milks for feeding infants during the first 6 months of life. Data from these surveys demonstrated the resurgence of breast-feeding both in incidence and duration, and this increase has occurred across all levels of income and education. Statistical analysis indicated that the trends were significant (P &lt; .01) for all demographic categories surveyed. In 1981, as in 1980, a bimonthly telephone survey of mothers of infants 8, 10, and 12 months of age determined milk use during later infancy. A combination of data from the mail and telephone surveys for 1981 provided information on milk feeding patterns and demographic characteristics for the first 12 months of life. Maternal employment was shown to reduce the incidence and duration of breast-feeding.


Author(s):  
Muhammad Rustam

Cell phone or mobile phone is an electronic communications device that has same function with fixed-line telephone. This mobile phone can be taken anywhere and doesn’t need to be connected to the telephone network using a cable (wireless LAN). This study aims to describe the use of mobile phone, the average of expanse, and the use of mobile phone base on the division of the village. This survey was conducted face to face interviews with respondents using questionnaire. The selection of respondent in the household uses Kish Grid. Respondent who use mobile phone in the last three months are 39 people (81,3%). Respondent who is reported having a cell phone are 26 people (54,2%) with the detail users for smart phone are 16 people (61,5%) while non-smart phone users are 10 people (38,5%). The highest use of mobile phone in the last three months is in Ohotahit village, they are 15 people (93,8%) while the testimony of respondent who own mobile phone in Tamedan are 10 people (62,5%). Mean for the average expanse every month is Rp34.231,00. People hope that there will be a good, cheap, and affordable for network mobile phone or telephone installation and internet networks prepared as ICT infrastructure. Keywords: Use, Mobile phones, Fishermen Community     ABSTRAK Telepon genggam atau handphone (HP) merupakan perangkat telekomunikasi elektronik yang mempunyai kemampuan dasar yang sama dengan telepon konvensional saluran tetap.Mobile phone ini dapat dibawa ke mana-mana (portabel mobile) dan tidak perlu disambungkan dengan jaringan telepon menggunakan kabel (nirkabel, wireless). Penelitian ini bertujuan untuk mengetahui gambaran penggunaan telepon genggam, rata-rata pengeluaran, dan penggunaan telepon genggam berdasarkan pembagian desa. Survei ini dilakukan dengan melakukan wawancara tatap muka dengan responden menggunakan daftar pertanyaan (kuesioner). Pemilihan responden dalam rumah tangga menggunakan Kish Grid. Responden yang menggunakan telepon genggam dalam tiga bulan terakhir sebanyak 39 orang (81,3%). Responden yang menyatakan memiliki telepon genggam sebanyak 26 orang (54,2%) dengan rincian pengguna telepon genggam smartphone sebanyak 16 orang (61,5%), sedangkan pengguna telepon genggam nonsmartphone sebanyak 10 orang (38,5%). Penggunaan telepon genggam tertinggi dalam tiga bulan terakhir tertingi di Desa Ohotahit sebanyak 15 orang (93,8%), sedangkan pengakuan responden terkait kepemilikan telepon genggam tertinggi di Desa Tamedan sebanyak 10 orang (62,5%). Mean untuk rata-rata pengeluaran komunikasi setiap bulan yang dikeluarkan oleh responden Rp34.231,00. Masyarakat berharap agar ada pemasangan jaringan Telepon/HP dan Jaringan Internet yang baik, murah dan terjangkau disiapkan seperti sarana dan prasarana TIK. Kata Kunci : Penggunaan, Telepon genggam, Masyarakat Nelayan


2014 ◽  
Vol 33 (3) ◽  
pp. 399-410 ◽  
Author(s):  
Youngje Woo ◽  
Sunwoong Kim ◽  
Mick P. Couper

2009 ◽  
Vol 51 (5) ◽  
pp. 1-16 ◽  
Author(s):  
Paula Vicente ◽  
Elizabeth Reis ◽  
Maria Santos

The increase in mobile phone penetration is stimulating a trend towards the use of mobile phones to supplement or even replace traditional telephone surveys. Despite this trend, few studies have systematically compared differences between the two modes. This paper describes a study in which both mobile and fixed phones were used to collect data on a national survey on internet and cultural practices. Findings revealed significant differences between mobile phone respondents and fixed phone respondents in terms of demographic characteristics and responses to some of the substantive items of the survey. In terms of data quality the mobile phone survey proved to be different from the fixed phone survey in two indicators: completion times and percentage of respondents with item omissions. The mobile phone survey was more difficult to implement than the fixed phone survey since much more screening was required to identify working phone numbers; in addition it yielded a lower response rate than the fixed phone survey.


2007 ◽  
Vol 71 (5) ◽  
pp. 814-839 ◽  
Author(s):  
M. W. Link ◽  
M. P. Battaglia ◽  
M. R. Frankel ◽  
L. Osborn ◽  
A. H. Mokdad

2011 ◽  
Vol 20 (1) ◽  
pp. 34-37 ◽  
Author(s):  
David Chapple

Abstract Over the past 20 years, there have been many advances in the computer industry as well as in augmentative and alternative communication (AAC) devices. Computers are becoming more compact and have multiple purposes, such as the iPhone, which is a cell phone, mp3 player, and an Internet browser. AAC devices also have evolved to become multi-purpose devices; the most sophisticated devices have functionality similar to the iPhone and iPod. Recently, the idea of having the iPhone and iPad as a communication device was initiated with the development of language applications specifically for this format. It might be true that this idea could become the future of AAC devices; however, there are major access issues to overcome before the idea is a reality. This article will chronicle advancements in AAC devices, specifically on access methods, throughout the years, towards the transition to handheld devices. The newest technologies hold much promise with both features and affordability factors being highly attractive. Yet, these technologies must be made to incorporate alternate access if they are to meet their fullest potential as AAC tools.


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