Exploring the interrelationship between quality, safety and HR within crisis management framework

2019 ◽  
Vol 31 (4) ◽  
pp. 541-562 ◽  
Author(s):  
Christina Nizamidou ◽  
Fotis Vouzas ◽  
Katerina Gotzamani
Keyword(s):  
Statistical Analysis ◽  
Literature Review ◽  
Crisis Management ◽  
Research Work ◽  
Added Value ◽  
Top Management ◽  
Content Type ◽  
Main Research ◽  
The Impact

Purpose The purpose of the paper is twofold: first, to examine the interaction of quality, safety and crisis management (CM), and second, to explore the role played by an HR department in terms of CM. Design/methodology/approach This paper consists of two parts: theoretical and empirical. The theoretical part follows the approach of an extended literature review. The empirical part illustrates the statistical analysis of the obtained data from Greek organizations that employ the largest number of employees, regardless of their business sector. Findings The statistical analysis allowed the authors to confirm their main research hypotheses. First, it showed the interrelationship that exists between safety, quality and CM. Second, it presented the impact of this relationship on human resources and the vital role of HR department, in case of a crisis. Practical implications Organizations and their top management can review and redesign their CM procedures according to the findings of this survey, aiming a fast recovery and a return to normalcy. Originality/value Based on the literature review, there has been a little research work on the interrelationship between safety, quality and the level of CM familiarity and the role of HR department at the times of crisis. The added value of attaining this goal may become a motivational element for any organization and its top management to continue investing more in safety, quality and CM issues.

The contribution of preoccupation with failure to TQM, crisis management and HR aiming to overcome crises

2020 ◽  
Vol 32 (6) ◽  
pp. 1077-1098 ◽  
Author(s):  
Christina Nizamidou ◽  
Fotios Vouzas
Keyword(s):  
Literature Review ◽  
Crisis Management ◽  
Design Methodology ◽  
Added Value ◽  
Total Quality ◽  
Content Type ◽  
Research Findings ◽  
The Impact ◽  
Practical Implications

PurposeThe purpose of this paper is binary. At first, it explores the contribution of preoccupation with failure to total quality management (TQM) and crisis management (CM). Then, it analyzes how preoccupation with failure can advance the role of human resources department (HRD) in terms of CM.Design/methodology/approachThis paper consists of the theoretical and the empirical part. In the theoretical part an extended literature review takes place. In the empirical part, the research statistical analysis is presented. The research was conducted in organizations that employ the largest number of employees in Greece and represent various corporate sectors.FindingsThe research permitted the authors to confirm their research hypotheses. It presented how preoccupation with failure can advance continuous improvement and CM. Moreover, it illustrated the impact of failure to the key role of HRD against crises.Practical implicationsOrganizations and managers can reconsider their perspective towards failure. Additionally, they can review and redesign their TQM and CM procedures based on the research findings aiming to overcome crises.Originality/valueThe literature review indicated that limited research deals with the benefits of preoccupation with failure regarding TQM and CM. Specifically, the research advances the contribution of failure in relation with the level of CM intimacy to the role of HRD against crisis. The added value of the present is to make organizations and their top management realize the significance of failure and use it to promote learning, TQM and CM.

A literature review exploring the role of technology in business survival during the Covid-19 lockdowns

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Salma S. Abed
Keyword(s):  
Literature Review ◽  
Small Businesses ◽  
Design Methodology ◽  
Human Life ◽  
Critical Role ◽  
Business Survival ◽  
Content Type ◽  
The Impact ◽  
Business Sectors

Purpose The Covid-19 pandemic has affected every aspect of human life. Even though the pandemic length was not too long, a huge volume of research relating to Covid-19 has been published in different contexts. This paper aims to review the literature investigating the impact of Covid −19 on businesses generally and explore studies examining the technology role of business survival during the Covid-19 lockdowns specifically. Design/methodology/approach This study implemented the concept of a systematic review approach to review the literature that has been conducted in the business field during the Covid-19 crisis in general. Additionally, it looks into the research examining the role of technology in business survival in the Covid-19 crisis specifically. All studies were conducted in 2020. A total of 53 studies were identified and categorised into different themes. The research methods, theories and locations have also been analysed. Findings It was found that Covid-19 pandemic has affected all business sectors in several ways. Technology adoption has a critical role for business survival during the Covid-19 crises especially with small businesses. Very limited research has been conducted on the adoption of different technologies during the Covid-19 lockdowns. Originality/value This study presents the most frequent themes and topics that have been explored in the literature during the Covid-19 crisis in the business field. It highlights the methods used in addition to the theories and research locations present in this literature. Finally, it proposes the possible implications of this literature review.

Strategies for business excellence under an economic crisis

2014 ◽  
Vol 26 (6) ◽  
pp. 610-624 ◽  
Author(s):  
Evangelos P. Afthonidis ◽  
George D. Tsiotras
Keyword(s):  
Literature Review ◽  
Competitive Advantage ◽  
Economic Crisis ◽  
Research Work ◽  
Strategic Plan ◽  
Business Community ◽  
Added Value ◽  
Total Quality ◽  
Content Type ◽  
Business Excellence

Purpose – The purpose of this paper is to reveal the appropriate course of actions of any executive toward attaining business excellence, under the limitations and particular conditions that arise in an economic crisis environment. Design/methodology/approach – This paper takes the approach of an extended literature review. Findings – Business excellence is an ideal path for any enterprise which seeks the attainment of a strong competitive advantage in times of economic crisis. This path, through the implementation of the principles of Total Quality Management, leads to a strategic plan that helps the enterprise not only to survive but also to strengthen its position while exploiting opportunities that arise during the recession. The basic elements of such a plan are the satisfaction of all customers and stakeholders, the quest for innovation and the implementation of an aggressive policy in marketing and investments. Toward this target, the most crucial elements are the involvement of the management and, second, the commitment and efforts of all human resources. Practical implications – The business community and specifically the higher management of any company could reformulate its strategic plan according to the findings of this survey, in order to gain a sustainable competitive advantage over competition. Originality/value – On the basis of extended literature review, there has been no research work to connect the strategic thinking of enterprises and their management with business excellence in times of economic crisis, which is attempted in this paper. The added value of attaining this goal during harsh times should be a beacon for the higher management in its quest for sustainable competitiveness.

The role of top management support and organizational capabilities in achieving e-business entrepreneurship

Kybernetes ◽  
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Khaled Saleh Al-Omoush
Keyword(s):  
Organizational Learning ◽  
Organizational Capabilities ◽  
Pivotal Role ◽  
Top Management ◽  
Management Support ◽  
Organizational Agility ◽  
Content Type ◽  
Top Management Support ◽  
The Impact

Purpose The purpose of this study is to investigate the role of top management support and organizational capabilities in achieving e-business entrepreneurship. Design/methodology/approach Data were collected through a self-administered questionnaire from 26 manufacturing firms with a sample of 282 respondents. Data were analyzed using SmartPLS. Findings The results show a significant impact of top management support on e-business entrepreneurship. The findings also show a direct impact of organizational capabilities, involving organizational agility and organizational learning on the e-business entrepreneurship. Moreover, the results of the study highlight the pivotal role of top management in preparing an organizational environment that fosters organizational learning and organizational agility capabilities to establish e-business entrepreneurship. Originality/value This study contributes to the body of knowledge and understanding of e-business entrepreneurship and the pivotal role of top management support in today’s very dynamic environment. Furthermore, the present study offers new insights into the impact of organizational capabilities on establishing e-business entrepreneurship.

Impact of Project Management Offices on Knowledge Management

2020 ◽  
pp. 166-195
Author(s):  
César Hernando Rincón-González ◽  
Flor Nancy Díaz-Piraquive
Keyword(s):  
Knowledge Management ◽  
Project Management ◽  
Statistical Analysis ◽  
Literature Review ◽  
Research Work ◽  
Theoretical Framework ◽  
Information Gathering ◽  
Scientific Publications ◽  
Detailed Statistical Analysis ◽  
The Impact

This applied research work identifies the impact of the project management offices (PMO) on knowledge management among 502 organizations from Colombian enterprises. First, a literature review about PMOs and knowledge management within the project perspective was conducted. Then, a bibliometric analysis was conducted in order to establish the link between this type of offices and the knowledge management on scientific publications about project management. Afterwards, a comprehensive theoretical framework about the matter of study was build. Subsequently, an information gathering instrument was developed in order to collect data for the research. Next, a nation-wide fieldwork was undertaken by analyzing the organizations. Successively, a detailed statistical analysis was conducted in order to identify the impact of the project management offices on knowledge management within the objects of study. Finally, results and conclusions were documented, and future lines of research were established.

The disruption of blockchain in auditing – a systematic literature review and an agenda for future research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rosa Lombardi ◽  
Charl de Villiers ◽  
Nicola Moscariello ◽  
Michele Pizzo
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Theory And Practice ◽  
Future Research ◽  
Content Type ◽  
Main Research ◽  
Research Areas ◽  
The Impact ◽  
Practical Implications

PurposeThis paper presents a systematic literature review, including content and bibliometric analyses, of the impact of blockchain technology (BT) in auditing, to identify trends, research areas and construct an agenda for future research.Design/methodology/approachThe authors include studies from 2010 to 2020 in their structured literature review (SLR), using accounting journals on the Scopus database, which yielded 40 articles with blockchain and auditing at its core.FindingsOne of the contributions of the authors’ analyses is to group the prior research, and therefore also the agenda for future research, into three main research areas: (1) Blockchain as a tool for auditing professionals to improve business information systems to save time and prevent fraud; (2) Smart contracts enabling Audit 4.0 efficiency, reporting, disclosure and transparency; (3) Cryptocurrency and initial coin offerings (ICOs) as a springboard for corporate governance and new venture financing. The authors’ findings have several important implications for practice and theory.Practical implicationsThe results of this study emphasise that (1) the disruption of blockchain in auditing is in a nascent phase and there is a need for compelling empirical studies and potential for the involvement of practitioners; (2) there may be a need to reconsider audit procedures especially suited for digitalisation and BT adoption; (3) standards, guidelines and training are required to pivot towards and confront the challenge BT will represent for auditing; and (4) there are two sides to the BT coin for auditing, enthusiasm about the potential and risk upon implementation. These practical implications can also be seen as a template for future research in a quest to align theory and practice.Originality/valueThe authors’ SLR facilitates the identification of research areas and implications, forming a useful baseline for practitioners, professionals and academics, as they draft the state of the art on the disruption of blockchain in auditing, highlighting how BT is changing auditing activities and traditions.

Crises through the consumer lens: the role of trust, blame and risk

2018 ◽  
Vol 35 (5) ◽  
pp. 502-511 ◽  
Author(s):  
Aikaterini Vassilikopoulou ◽  
Apostolos Lepetsos ◽  
George Siomkos
Keyword(s):  
Conceptual Framework ◽  
Crisis Management ◽  
Perceived Risk ◽  
Purchase Intentions ◽  
Equation Modeling ◽  
Content Type ◽  
Perceived Severity ◽  
Endogenous Variables ◽  
The Impact

Purpose This paper aims to examine consumer reactions during product-harm crises by measuring the impact of perceived risk, blame and trust on consumer purchase intentions. Moreover, the role of perceived crisis severity is examined as affecting the three main endogenous variables of the conceptual framework. Design/methodology/approach The study uses the real-scenario approach for empirically testing the proposed conceptual framework. Participants were called to assess the story of a defective product (i.e. a soother that was recently recalled). Findings Results of the equation modeling demonstrate that perceived severity significantly influence trust and blame while it does not affect perceived risk. In addition, trust, blame and perceived risk notably affect purchase intentions. Practical implications Based on the study’s results, companies could implement appropriate strategies for reducing the negative consequences of a product-harm crisis. Originality/value The paper presents four key originality traits: Crisis management from the consumer perspective has received little attention. The relationship between trust, perceived risk and purchase intentions has not been explored in the crisis management field. Attribution of blame is a new variable added to the perceived risk-trust-purchase intention model. Perceived severity is examined as a moderator affecting the main endogenous variables of the conceptual framework.

scholarly journals The role of maintenance and facility management in logistics: a literature review

Facilities ◽  
2014 ◽  
Vol 32 (5/6) ◽  
pp. 241-255 ◽  
Author(s):  
Giulio Mangano ◽  
Alberto De Marco
Keyword(s):  
Literature Review ◽  
Business Performance ◽  
Management Strategies ◽  
Facility Management ◽  
Operational Performance ◽  
Facilities Management ◽  
Content Type ◽  
The Status ◽  
The Impact

Purpose – The purpose of this paper is to provide a literature review on the different ways of carrying out facility management and related topics in order to uncover that there is limited research regarding the impact of facility management on the logistics and operational performance of warehouses. Design/methodology/approach – Four different focus areas have been identified and for each one different methodologies and streams of research have been studied. Findings – The study underlines the importance of facility management for the logistics operations; therefore it supports the notion that investments aiming at preserving the status of the building and service components of warehouses are crucial. Originality/value – This paper aims to suggest to facilities management managers that they can contribute to enhance business performance by designing effective facility management strategies.

Building sustainability and innovation in organizations

2019 ◽  
Vol 27 (7) ◽  
pp. 2166-2188 ◽  
Author(s):  
Kellen Lazaretti ◽  
Olivo Tiago Giotto ◽  
Simone Sehnem ◽  
Fernando Fantoni Bencke
Keyword(s):  
Sustainable Development ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Central Theme ◽  
Systematic Analysis ◽  
Content Type ◽  
The Sustainable Development ◽  
Main Research ◽  
Environmental Commitment ◽  
The Impact

Purpose The purpose of this paper is to present the results of a systematic literature review on innovation and sustainability. To accomplish this aim, a systematic analysis of the literature in the Scopus database was carried out for articles with the terms “innovation” and “sustainability” in their titles. Once identified, articles were analyzed in three ways: the ten most-cited articles; the ten most-cited literature reviews; and the most recent articles. Sustainable development is the central theme of the articles studied. Sustainable development is influenced by the ways that sustainability is measured within the network of which the organizations are a part, including adequate systems, and is mediated by compatible behaviors. Encouraging green innovation is an environmental commitment and managerial concern driven by customer pressure, environmental regulations and cost reductions. Suppliers and customers can contribute or benefit from the value created. Design/methodology/approach This study was a Systematic literature review. The search terms “Innov * AND sustain *” were defined for the titles of the articles. The analysis was divided into three categories: the ten most-cited articles (without a year filter to form an idea of the impact of the main research in the field); the ten most-cited reviews (these were only filtered from 2009 to 2018); and the 10 most recent articles (all of the articles found were from the year 2018). Findings The main findings of this study were that network action, mobilization of relevant stakeholders, reinvention of the business model, redefinition with multiple values and a sustainable strategic scope are the mechanisms that effectively contribute to promoting the link between innovation and sustainability in organizations. Sustainable development is the central theme of the articles studied. Sustainable development is influenced by the ways that sustainability is measured within the network of which the organizations are a part of, including adequate systems, and is mediated by compatible behaviors. Originality/value This study contributes to the literature by providing perspectives for future studies that may contribute to the sustainable development of organizations. Sustainable development is strongly influenced by the ways that sustainability is measured within the network of which the organizations are part, including appropriate systems, and is mediated by compatible behaviors.

Impact of Women's Portrayal in Television Commercials on Promoting Fast-Moving Consumer Goods

2021 ◽  
Vol 12 (1) ◽  
pp. 80-92
Author(s):  
Sree Pavani V. ◽  
Ramachandra Aryasri A. ◽  
Sudhir Reddy M.
Keyword(s):  
Statistical Analysis ◽  
Consumer Goods ◽  
Research Work ◽  
Primary Role ◽  
Television Commercials ◽  
The World ◽  
Fast Moving Consumer Goods ◽  
Tv Commercials ◽  
The Impact

In various fields, the role of women has been changing over the years in diverse fields around the world like academics, advertising, politics, etc. Nowadays, women portrayal plays a primary role in TV commercials for marketing the FMCG products at an extreme level. This paper intends to study the women portrayal in TV commercials for the purpose of promoting FMCG. It conducts the study in three different perceptive. The first perspective investigates the relevance between the characteristic/category of the FMCG and the impact of women portrayal. The second and third perspectives include the economy, exploitation, and the growth of the FMCG sectors. The fourth perspective understands the merits, challenges, and bottlenecks faced by the promoters or producers of the FMCG, who exploit the commercials. Accordingly, the research work prepares an extensive questionnaire under these four perspectives to carry out a valuable study. After getting various responses from 21 industries, it carries out the statistical analysis to validate the overall responses. Eventually, it reveals the impact of women portrayal on systematically promoting FMCG products.

Sign in / Sign up

Export Citation Format

Share Document