Recruitment experiences in an international hotel chain in Nigeria

2016 ◽  
Vol 8 (2) ◽  
pp. 211-215
Author(s):  
Arike Taiwo ◽  
Trevor Ward

Purpose The purpose of this paper is to present an account of the recruitment process of an international hotel brand in Nigeria, to highlight the issues related to human capital development and to propose relevant solutions. Design/methodology/approach An informal interview was carried out via email. Arike Taiwo is the Executive Director of an international automobile company. She has worked 11 years in human resources for international hotel brands in the UK and Nigeria. Findings The interview provides a practitioner’s perspective on human capital issues in the hotel sector. Important points raised relate to expatriate recruitment practices, employment laws and the employment relationship. Originality/value This contribution offers an opportunity for researchers and practitioners to understand the underlying issues that impact on human capital development in international hotels in Nigeria.

2016 ◽  
Vol 8 (2) ◽  
pp. 134-148 ◽  
Author(s):  
Trevor Ward

Purpose Hotel development in Africa is at an all-time high, as entrepreneurs and institutional investors recognise and understand the opportunities, and as the international brands identify the gaps in their system coverage. The purpose of this paper is to quantify the chains’ future development pipelines and the requirement for human capital in those hotels. Design/methodology/approach Information was obtained from the international and regional (African) hotel chains that are signing deals to manage and brand new hotels in Africa, including location, number of rooms, brand and expected opening date. From this, a calculation was made regarding the number of jobs that will be created at different levels. Findings The findings show the number of hotels in the chains’ development pipeline in Nigeria and the human capital requirement in those hotels. Practical implications Governments, investors, operators and educators can benefit from the findings presented and develop relevant policies that will impact positively on human capital in Africa. Originality/value This paper outlines the impact of hotel growth on human capital needs in Africa.


2016 ◽  
Vol 8 (2) ◽  
pp. 235-240 ◽  
Author(s):  
Belinda Nwosu ◽  
Trevor Ward

Purpose The purpose of this paper is to review contributions made to the strategic question about human capital development issues in the hotel industry in Nigeria and how they can be addressed. Design/methodology/approach Based on the strategic question, a critical analysis of each contribution was carried out to identify the key themes, and then the issues, impacts and proposed solutions related to each theme. Findings The findings show eight key themes related to the human capital development question in the hotel industry in Nigeria. Research limitations/implications The findings create a framework to kick-start a conversation by all stakeholders in the hotel industry in Nigeria. The lack of reliable data in many areas is a limitation in reaching empirically based quantitative conclusions. It would be useful to include a wider range of stakeholders in the conversation. Originality/value All ten articles have contributed different perspectives to the conversation; all confirm that an engagement of all industry stakeholders is critical if a sustainable resolution is to be achieved.


2016 ◽  
Vol 8 (2) ◽  
pp. 207-210
Author(s):  
Marco Cecchi ◽  
Belinda Nwosu

Purpose The purpose of this paper is to explore, from the vantage point of an expatriate manager, some of the issues that surround human capital development (HCD) in the tourism and hospitality industry in Africa. Design/methodology/approach An informal interview was carried out via email. Marco Cecchi has 33 years experience working in the tourism and hospitality industry in Europe and now in Africa. He was recently appointed General Manager at Hotel Bon Voyage in Lagos under the African Management Service Company (AMSCO), an initiative of the United Nations Development Programme and the International Finance Corporation to help build human capital for sustainable African enterprises. Findings The interview offers valuable insights for researchers and practitioners who are seeking to understand cross-cultural differences related to human resources. Originality/value The transcript provides a much needed context for understanding the issues facing HCD in the African continent.


2016 ◽  
Vol 8 (2) ◽  
pp. 195-206 ◽  
Author(s):  
Christopher Olusegun Adedipe ◽  
Bola Olusola Adeleke

Purpose This study aims to investigate the structure of human capital development (HCD) in the Nigerian hospitality industry against a backdrop of a turbulent but growing economy. Design/methodology/approach Through an in-depth review of the literature and content analysis, the study reviews the major challenges facing the Nigerian hospitality industry. Findings The findings show that to develop and improve human capital in the hospitality industry in Nigeria, the input of the private sector, government and other stakeholders is required. Research limitations/implications The findings are mainly descriptive. Further research could be enhanced by the inclusion of empirical data. Originality/value A comparative review of the HCD strategies and plans of Nigeria’s peers in the African continent presents a different perspective for identifying the gaps in Nigeria’s policies for hospitality industry.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Winfried Henok ◽  
Teresia Kaulihowa

PurposeThis paper aims to examine how FDI trickle down to human capital development in SACU member states.Design/methodology/approachA longitudinal research design and feasible general least squares was used over the periods 1990 and 2018.FindingsThere is supporting evidence that FDI enhances human capital when primary school enrolment rate is used. However, the reverse holds for the secondary level of education. It can be argued that although FDI exhibits a positive effect on primary education, optimal spillovers to human capital development has not been realized. An indication that certain level of human capital may be required to ensure the optimal benefit of FDI or the types of current FDI does not enhance FDI-led-human capital hypothesis.Practical implicationsThe negative effect of FDI toward secondary level of education could be an indication of a weak absorptive capacity. SACU's current dominance of FDI activities toward extractive industries could limit potential benefit of FDI due to capacity constraints. Practical policy implications indicate that SACU member states need to ensure that it attracts FDI toward smart investment that enhances human capital development.Social implicationsThere is need to a gear FDI firms toward corporate social responsibilities that will stimulate secondary education.Originality/valueThe novelty of this paper is twofold. First, it focuses on SACU countries where majority of the people are trapped with poverty and inequality issues. Second, SACU member states have used greenfield FDI as a policy instrument to enhance human capital. However, human capital link remains weak. This creates a need to search for smart FDIs that are committed toward community transformation through human capital development.


2019 ◽  
Vol 26 (5) ◽  
pp. 706-725
Author(s):  
Curtis Sproul ◽  
Kevin Cox ◽  
Amanda Ross

Purpose The purpose of this paper is to investigate different types of investment actions undertaken by entrepreneurial firms to determine how these actions influence performance. Specifically, the effects of entrepreneurial action with regards to investments in human capital, the capabilities of the firm and the competitive dynamics of the business relative to other firms are examined. These actions are examined in conjunction with the offering of products, services or both, to determine the benefits of specific actions for firms. Design/methodology/approach The sample is taken from the confidential version of the Kauffman Firm Survey (KFS). The data are analyzed using a fixed effects model. Findings Results show that investment in human capital development actions and capability development actions improve firm performance. Further, investment in human capital development actions is shown to have the largest positive impact on the performance of firms that offer products only. Competitive positions actions have the greatest positive impact on firms that offer products and services. Research limitations/implications Results contribute to multiple theoretical lenses within the context of entrepreneurship and demonstrate applicability of theory related to entrepreneurial action to other established theories. Findings also demonstrate that different entrepreneurial actions benefit firms that offer products or services in different ways. Limitations of the study are those associated with survey research generally, such as self-reported measures, non-response bias and the KFS specifically such as survivorship bias and variance in survey items across years. Originality/value The consideration of firms whose primary focus is the selling of products compared to services and how they moderate specific actions is novel and valuable. Theoretical development tying human capital, competitive dynamics and dynamic capabilities to entrepreneurial action creates new avenues for inquiry.


2019 ◽  
Vol 51 (5) ◽  
pp. 289-298 ◽  
Author(s):  
Benon Muhumuza ◽  
Sudi Nangoli

PurposeThe purpose of this paper is to revisit the potential of human capital development to predict commitment from an empirical perspective. This followed the fact that while organisations continue to invest a lot of resources into development of their human capital, a growing tendency of the trained staff to quickly abandon the organisation and move on to search for greener pastures has also been registered.Design/methodology/approachThis study takes a positivistic approach. It is an explanatory, cross-sectional study that is based on a case study approach.FindingsThe findings revealed that developing human resources still leads to enhanced commitment among staff. The findings provide empirical support for the tenets of the human capital development theory.Research limitations/implicationsInvestment in development of human resources is still a worthy while cause for organisations as it positively and significantly contributes to commitment.Practical implicationsWhile organisations ought to keep watch of the costs that come with human capital development endeavours the practice of developing human resources should be continued as it contributes to the organisational performance of staff.Originality/valueThe paper deepens the understanding on how human capital development is currently enhancing the commitment of organisational staff in a typical developing economy and sector. Such knowledge provides a clear basis for allocating resources on people development endeavours.


2019 ◽  
Vol 26 (2) ◽  
pp. 177-202
Author(s):  
Victor Yawo Atiase ◽  
Samia Mahmood ◽  
Yong Wang

Purpose From an institutional theory perspective, the purpose of this paper is to investigate the combined impact of financial capital (microcredit) and human capital development (entrepreneurship training) delivered by financial non-governmental organisations (FNGOs) on the performance of micro and small enterprises (MSEs) in Ghana. Design/methodology/approach Adopting a multiple linear regression analysis, the study used primary data collected from 506 Ghanaian MSEs. Microcredit was measured using four main constructs, namely, loan cost, loan amount, the flexibility of loan repayment and loan accessibility. Entrepreneurship training was measured using four main constructs, namely, training content, training efficiency, training frequency and training accessibility. MSE performance was also measured using three main indicators, namely, sales, employment and profitability growth. The study controlled for business age, industry category, manager’s educational level and gender. Findings The results of this study show that the combined delivery of financial and human capital development by FNGOs has a significant impact on MSE performance. The social welfare logic adopted by FNGOs seems to be legitimate to the needs and growth of MSEs in Ghana. However, the cost of microcredit remains a drawback, constraining the performance of MSEs in Ghana. Research limitations/implications This study was carried out in the Volta Region, which is one of the ten regions of Ghana. Even though the sample size suffices, the findings from this study could not be generalised to the whole of Ghana. Also, this study is a quantitative study and could benefit from a triangulated method where the qualitative inputs could offer insights into the findings in this study. Originality/value Theoretically, this study contributes to the understanding of institutions and the type of impact they have on the growth of MSEs. Practically, the provision of a conducive environment and access to financial capital is crucial to the growth of MSEs. Also, the adoption of the social welfare logic in microfinance delivery could be one of the major steps in promoting the performance of MSEs in Ghana.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kesuh Jude Thaddeus ◽  
Chi Aloysius Ngong ◽  
Njimukala Moses Nebong ◽  
Akume Daniel Akume ◽  
Jumbo Urie Eleazar ◽  
...  

PurposeThe purpose of this paper is to examine key macroeconomic determinants on Cameroon's economic growth from 1970 to 2018.Design/methodology/approachData were obtained from the World Development Indicators and applied on time series data econometric techniques. The auto-regressive distributed lag (ARDL) bounds model analyzed the data since the variables had different order of integration.FindingsThe results showed long and short runs’ positive and significant connection between economic growth in Cameroon and government expenditure; trade openness, gross capital formation and exchange rate. Human capital development, foreign aid, money supply, inflation and foreign direct investment negatively and significantly affected economic growth in the short and long-runs. Hence, the macroeconomic indicators are not death.Research limitations/implicationsThe present research paper has tried to capture the impact of nine macroeconomic determinants on economic growth such as the government expenditure (LNGOVEXP), human capital development (LNHCD), foreign aids (AID), trade openness (LNTOP), foreign direct investment (LNFDI), gross capital formation (INVEST), broad money (LNM2), official exchange rate (LNEXHRATE) and Inflation (LNINFLA). However, these variables have the tendency to affect each other in a unidirectional or bidirectional manner. Further, the present research paper is unable to capture the impact of other macroeconomic variable due to the unavailability of data.Practical implicationsThe study recommends that Cameroon should use proper planning and strategic policy interventions to achieve higher sustainable economic growth with human capital development, foreign aid, money supply, foreign direct investment and moderate inflation.Social implicationsMacroeconomic indicators, if managed well, increase economic growth.Originality/valueThis paper to the best of the researcher's knowledge presents new background information to both policymakers and researchers on the main macroeconomic determinants using econometric analysis.


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