UX Validation of Village Administration Information System Using User Experience Questionnaire (UEQ) and Usability Testing

2021 ◽  
Author(s):  
Hakkun Elmunsyah ◽  
Wahyu Nur Hidayat ◽  
Hary Suswanto ◽  
Khoirudin Asfani ◽  
Nahdah Hayati Muflihah ◽  
...  
Keyword(s):  
Information System ◽  
User Experience ◽  
Usability Testing ◽  
Experience Questionnaire

scholarly journals Evaluasi Sistem Informasi Skripsi dan Tugas Akhir STMIK Primakara (PRISKA) Menggunakan Metode Usability Testing

2021 ◽  
Vol 10 (1) ◽  
pp. 59
Author(s):  
Ni Luh Dithiana Gitajayanti ◽  
I Putu Satwika ◽  
A.A. Istri Ita Paramitha
Keyword(s):  
Information System ◽  
User Interface ◽  
User Experience ◽  
Usability Testing ◽  
Think Aloud ◽  
Final Project ◽  
Experience Questionnaire

Sistem Informasi Primakara Skripsi dan Tugas Akhir (PRISKA) is an information system that created to manage the final project of students in STMIK Primakara. Within the information system, students can manage the process of final project from the beginning until the end. This research is conduct to evaluate PRISKA as information system from the user experience perspectives. To evaluate the information system, researcher will use Retrospective Think Aloud (RTA) and User Experience Questionnaire (UEQ) as the usability testing methods.This research respondent are consist of third year students in STMIK Primakara. The results of this research shows PRISKA that used by students need to be upgraded and develop because student doesn’t give good impressions regarding to the user interface and the user experience

scholarly journals EVALUASI PENGALAMAN PENGGUNA PADA E-COMMERCE SOCIOLLA.COM MENGGUNAKAN USABILITY TESTING DAN USER EXPERIENCE QUESTIONNAIRE (UEQ)

2020 ◽  
Vol 1 (2) ◽  
pp. 57-63
Author(s):  
Shandranuur Fauziah Novitasari ◽  
Yusi Tyroni Mursityo ◽  
Alfi Nur Rusydi
Keyword(s):  
User Experience ◽  
Error Rate ◽  
Usability Testing ◽  
Hedonic Quality ◽  
Experience Questionnaire ◽  
Parameter Error

Sociolla merupakan e-commerce terlengkap dan terpercaya di Indonesia yang menjual produk kecantikan dan perawatan kulit dan tubuh. Demi mempermudah akses untuk mendapatkan kosmetik yang diinginkan, website Sociolla dibuat pada tahun 2015. Website sociolla bertujuan memudahkan konsumen untuk mendapatkan informasi mengenai kandungan dan harga kosmetik. Permasalahan yang terjadi pada website Sociolla adalah setiap pengguna yang melakukan interaksi pada website merasa bahwa website Sociolla memerlukan waktu yang cukup lama untuk setiap tugas. Dampak dari kesalahan sistem yang berulang tersebut, membuat banyaknya pengguna enggan melakukan aktivitas pada website. Dari permasalahan tersebut, maka dilakukanlah evaluasi usablity untuk mengetahui pengalaman pengguna menggunakan pengujian skenario Usability Testing, kuesioner SUS dan metode UEQ. Hasil pengujian skenario parameter Task Completed memiliki nilai keberhasilan sebesar 0.91, parameter Error Rate memiliki rata-rata jumlah kesalahan sebesar 0.05467, parameter Time per Completed Task memiliki rata-rata waktu sebesar 45.313 detik dan parameter Number of Clicks memiliki rata-rata sebesar 5 klik. Hasil kuesioner SUS mendapatkan skor 75.75 yang termasuk dalam kategori Acceptable. Hasil pengalaman pengguna menunjukkan yaitu pada metode UEQ, aspek pragmatic quality dengan nilai sebesar 3.05, dan aspek hedonic quality dengan nilai sebesar 2.23. Dalam penelitian ini dapat disimpulkan bahwa website Sociolla dapat diterima dengan baik oleh pengguna.

scholarly journals Analisis Usability Existing Product dan Development Product Menggunakan PendekatanUser Centered Design pada E-Commerce

2019 ◽  
Vol 4 (2) ◽  
pp. 93
Author(s):  
Silvana Rasio Henim ◽  
Rery Audilla Putri ◽  
Rika Perdana Sari
Keyword(s):  
User Interface ◽  
Product Development ◽  
User Experience ◽  
Usability Testing ◽  
User Centered Design ◽  
Interface Engineering ◽  
Experience Questionnaire ◽  
User Centered

Usability merupakan salah satu hal penting dalam situs web e-commerce. Hal ini terbukti pada penelitian yang dilakukan oleh User Interface Engineering, Inc., diketahui bahwa 60% waktu terbuang karena orang tidak dapat menemukan informasi yang ingin didapatnya pada suatu website dan ini berdampak pada penurunan produktivitas hingga mengalami kegagalan. Oleh karena itu, digunakanlah teknik yang harus berfokus kepada pengguna yaitu menggunakan pendekatan User Centered Design (UCD). Analisis akan dilakukan dengan membandingan antara existing product dengan development product. Development product adalah website yangakan dikembangkan dengan UCD menggunakan studi kasus toko online Dimahf. Existing product yang digunakan adalah Askalabel sebagai salah satu website e-commerce fashion hijab yang sudah berdiri tahun 2017.Evaluasi dilakukan dengan metode usability testing dan tools User Experience Questionnaire (UEQ). Setelah dilakukan pengujian dengan usability testing didapatkan hasil 100% task sukses dilakukan oleh responden meskipun pertama kali menggunakan kedua website. Kemudian berdasarkan hasil pengujian UEQ didapatkan hasil rata-rata dari seluruh aspek nilai Dima.hf lebih tinggi dari pada Askalabel yaitu 1,54 sedangkan Askalabel 1,26. Responden memiliki persepsi lebih positif terhadap Dima.hf dari pada Askalabel untuk aspek perpecuity, dependability dan novelty, sedangkan Askalabel unggul pada aspek attractiveness, stimulation, dan efficiency.

scholarly journals GOD TEMPLE (GEOGRAPHIC OF DEWATA TEMPLE): APLIKASI PERSEBARAN PURA PADA PERANGKAT MOBILE APPLICATION BERBASIS CROWDSOURCHING

2019 ◽  
Vol 8 (2) ◽  
pp. 166
Author(s):  
Made Widiantika ◽  
I Ketut Resika ◽  
Gede Saindra Santyadiputra
Keyword(s):  
User Experience ◽  
Mobile Application ◽  
Usability Testing ◽  
Time Behavior ◽  
Memory Leak ◽  
Database Server ◽  
Cpu Utilization ◽  
Experience Questionnaire ◽  
Memory Utilization

Semua masyarakat baik yang berwisata maupun yang melakukan ibadah tentunya harus mengetahui semua tempat-tempat ini. Beberapa permasalahan utama yang dialami adalah mengetahui status pura, dan letak dari pura. Maka dari itu diperlukan adanya strategi yang dapat memberikan informasi yang dibutuhkan, sekaligus memaparkan berbagai macam-macam pura berdasarkan fungsi dan keunikan masingmasing.Metode yang digunakan untuk mengidentifikasi masalah dan pengumpulan data melalui angket serta data sebelumnya yang telah ter arsipkan berupa file. Selanjutnya, menganalisis persyaratan sistem, perangkat lunak yang digunakan dalam membangun aplikasi ini adalah Java sebagai bahasa pemograman, MySQL sebagai database server. Hasil dari penelitian ini adalah Sistem Informasi Geografis Persebaran Pura pada perangkat Mobile Berbasis Crowdsourching. Dalam aplikasi ini menunjukkan lokasi dimana keberadan pura , keterangan pura, tanggal piodalan pura dan foto bangunan pura. Hasil pengujian menunjukkan aplikasi telah memenuhi standar ISO 25010 pada aspek respon pengguna yaitu menggunakan usability testing UEQ (user experience questionnaire) dengan rata-rata pada aspek daya tarik 2.32, kejelasan 2.43, efisiensi 2.25, ketetapan 2.33, stimulasi 2.28 dan kebaruan 2.03,pada aspek kelayakan aplikasi menggunakan functional suitability 100%, compatibility aplikasi kompatibel 100% dari sisi co-existence, dan berbagai tipe perangkat, dan pengujian performan efficiency aplikasi berhasil dijalandan di berbagi tipe perangkat tanpa terjadi memory leak, dengan rata-rata nilai pada time behavior slow UI thread 20%, CPU Utilization rata-rata 32%,dan Memory Utilization rata-rata sebesar 90Mb.

scholarly journals Evaluating User Experience of a Mobile Health Application ‘Halodoc’ using User Experience Questionnaire and Usability Testing

2021 ◽  
Vol 17 (1) ◽  
pp. 58-71
Author(s):  
Mochammad Aldi Kushendriawan ◽  
Harry Budi Santoso ◽  
Panca O. Hadi Putra ◽  
Martin Schrepp
Keyword(s):  
User Experience ◽  
Mobile Health ◽  
Mixed Method ◽  
Usability Testing ◽  
Potential Source ◽  
Mobile Health Application ◽  
Health Application ◽  
Google Play ◽  
Method Approach ◽  
Experience Questionnaire

This paper aims to evaluate the user experience of a mobile health application called Halodoc to keep the user using the application and keep from losing a potential source of revenue for Halodoc. Halodoc is one of the companies that use the internet to provide health services for its users. Halodoc has services such as features for consultation with doctors, online medicine purchases, and hospital appointments. Halodoc’s vision is to simplifying healthcare, but there are still many complaints and negative reviews about Halodoc on Google play store and Apple store about the usability. This paper uses a mixed-method approach using User Experience Questionnaire (UEQ) and Usability Testing. The results of the analysis were used as a reference for making the improvement designs. The results of the UEQ evaluation showed accordingly to the UEQ benchmark already a good level of UX. However, the usability test uncovered some concrete areas for improvement.

scholarly journals Usability and User Experience Test on the Muezzin and Khatib Scheduling Mobile Application Using SUS and User Experience Questionnaire (Case Study: Al Abroor Mosque)

2021 ◽  
Vol 5 (01) ◽  
pp. 24
Author(s):  
Rahmadi Wijaya ◽  
Cahyana Cahyana ◽  
Bambang Pudjoatmodjo
Keyword(s):  
User Experience ◽  
Public Service ◽  
Mobile Application ◽  
Usability Testing ◽  
Main Task ◽  
Testing Tools ◽  
Experience Questionnaire

One of the Dewan Kemakmuran Masjid (committee to serve public service in a mosque) main task is to provide prayer facilities in a mosque, such as managing schedules for muezzin and imam salat. Most of the time, the plan is executed manually. Moreover, preparing the schedule is not easy. It needs cautious and excessive effort as DKM members should be careful not to make an unbalanced schedule for each muezzin/ khatib. It is also an error-prone process since putting the unavailable person in the schedule slot is possible. To overcome the condition, we build a mobile application for managing schedules for muezzin and imam salat. The application has been tested with usability testing and a user experience questionnaire. The results from both testing tools yield excellent results; the application could implement and comfortably used for managing schedules. From the result, it can be inferred that Al Aboor meets the criteria for a good mobile application and can be developed further.

Evaluasi Usability Sistem Informasi Akademik Dosen Menggunakan User Experience Questionnaire dan Heuristic Walkthrough

2021 ◽  
Vol 5 (2) ◽  
pp. 247-253
Author(s):  
Yuslena Sari ◽  
Maulidia Arafah ◽  
Novitasari
Keyword(s):  
Information System ◽  
User Experience ◽  
Heuristic Evaluation ◽  
Access To Information ◽  
Severity Rating ◽  
Evaluation Stage ◽  
Cognitive Walkthrough ◽  
Academic Information ◽  
Academic Services ◽  
Experience Questionnaire

University of Lambung Mangkurat (ULM) has an academic information system that can facilitate access to information and provide quality academic services. One of the ULM academic information system services is the Portal Akademik Dosen ULM. Since its release in 2016, there has been no research regarding the evaluation of the Portal Akademik Dosen ULM. Most of users feel that the interface of the Portal Akademik Dosen ULM needs to be improved to make it more attractive, and needs improvements in several features. In connection with the important function of the Portal Akademik Dosen ULM, an evaluation is needed to assess the success of implementing the information system. This study aims to evaluate the usability of the Portal Akademik Dosen ULM. The methods used are the User Experience Questionnaire (UEQ) and Heuristic Walkthrough. Based on the results of the UEQ questionnaire from 56 respondents, it was found that the aspects of attractiveness, perspicuity, efficiency, dependability, and stimulation got positive values, while the novelty aspect got a neutral value. For the evaluation results with Heuristic Walkthrough method which involved 4 evaluators, found 33 problems at the Cognitive Walkthrough stage, and as many as 21 problems at the Heuristic Evaluation stage with an average severity rating of 13.4. The overall results of the evaluation showed that the Portal Akademik Dosen ULM needs to be improved on novelty items and need to be improved to reduce the number of problems.  

Rancang Bangun Aplikasi UMN Library Catalog Menggunakan Metode Rocchio Relevance Feedback

2018 ◽  
Vol 9 (1) ◽  
pp. 9-17
Author(s):  
Marcel Bonar Kristanda ◽  
Seng Hansun ◽  
Albert Albert
Keyword(s):  
Information System ◽  
User Experience ◽  
Relevance Feedback ◽  
Android Application ◽  
Library Catalog ◽  
Relevant Result ◽  
User Query ◽  
Index Terms ◽  
Feedback Method ◽  
F Measure

Library catalog is a documentation or list of all library collections. Unfortunately, there is a problem identified in the process of searching a book inside library catalog in Universitas Multimedia Nusantara’s library information system regarding the relevant result based on user query input. This research aims to design and build a library catalog application on Android platform in order to increase the relvancy of searching result in a database using calculated Rocchio Relevance Feedback method along with user experience measurement. User experience analysis result presented a good respond with 91.18% score based by all factor and relevance value present 71.43% precision, 100% recall, and 83.33% F-Measure. Differences of relevant results between the Senayan Library Information system (SLiMS) and the new Android application ranged at 36.11%. Therefore, this Android application proved to give relevant result based on relevance rank. Index Terms—Rocchio, Relevance, Feedback, Pencarian, Buku, Aplikasi, Android, Perpustakaan.

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