A New Model for the Impact of Knowledge Management on University Performance

2016 ◽  
Vol 15 (04) ◽  
pp. 1650041 ◽  
Author(s):  
Kherbouche Asma ◽  
Megnounif Abdellatif
Keyword(s):  
Knowledge Management ◽  
Recent Literature ◽  
Economic Sector ◽  
Complex Environment ◽  
Proposed Model ◽  
Definition Of ◽  
University Performance ◽  
The University ◽  
Operational Excellence ◽  
The Impact

Based on a systemic approach, this study proposes the modelling of a knowledge management system (KMS), which allows studying the cause and effect relationships between knowledge management (KM) and the university's performance. The approach relies on the definition of the main activities of the KM process, namely the acquisition, capitalisation, diffusion and utilisation of knowledge. Recent literature suggests that such KM activities are influenced by environmental elements. External and internal functional analysis of KMS is developed using the APTE method to describe the KM process, that handles all different element or factors of knowledge and see their impact on university's performance. The latter is measured according to customer needs, by three perspectives (customer satisfaction, operational excellence and the direction of the product). The proposed model suggests that the combination of the type and origin of knowledge are important for the KM process and positive relations were established between the subfunctions of this process and the performance of the university in responding to different needs of several customers such as students, teachers, managers and socio-economic sector. Finally, the model allows a good implementation of KM in higher education institutions in order to help them to remain competitive in an increasingly complex environment.

A New Model for the Impact of Knowledge Management on University Performance: Empirical Study Based on Student Opinions

2019 ◽  
Vol 18 (03) ◽  
pp. 1950029
Author(s):  
Megnounif Abdellatif ◽  
Kherbouche Asma
Keyword(s):  
Knowledge Management ◽  
Empirical Study ◽  
Student Satisfaction ◽  
Positive Influence ◽  
Complete Analysis ◽  
Knowledge Process ◽  
Holistic Management ◽  
University Performance ◽  
The University ◽  
The Impact

The research topic addressed in this study concern the application of knowledge management systems (KMSs) in higher education institutions. While, in the first part of this work, a theoretical model of KMS was proposed, in this second part an empirical study is conducted to test this model. The proposed model has three main elements: inputs (different types of knowledge), process (the four functions: acquire, capitalise, disseminate and use) and outputs (the three performance perspectives: customer satisfaction, operational excellence and direction of the product). On the basis of a functional analysis we propose hypotheses, which allow us to study the relations of cause and effect between knowledge management (KM) and the performance of the university. The model is tested by surveys to be carried out in some Algerian universities by the students. After, a complete analysis (descriptive, exploratory (EFA), confirmatory (CFA), correlation, regression and finally SEM) of the data obtained by the completed questionnaires, the results permit to provide empirical evidence for some of the proposed hypotheses and confirm that KM has a positive effect on performance. A high intensity of KM activities has a significant positive influence, directly or indirectly, on university performance. The results of this empirical study indicate that policies encouraging (1) interactions between different actors, and (2) student participation in decision-making for the development of new programs/courses would increase student satisfaction and ensure pedagogical, management and openness excellence that ultimately contribute to performance of the university. Furthermore, KM must be programmed as part of the holistic management process of the university, and the activities of KM should therefore be managed in the same way as other university processes.

The Impact of Culture and Context on Knowledge Management

2011 ◽  
pp. 6-11 ◽  
Author(s):  
Murray E. Jennex
Keyword(s):  
Decision Making ◽  
Knowledge Management ◽  
Home Office ◽  
Consensus Definition ◽  
Main Work ◽  
Study Support ◽  
Editorial Review ◽  
Definition Of ◽  
Year 2000 ◽  
The Impact

Jennex (2005) used an expert panel to generate the definition of knowledge management as the practice of selectively applying knowledge from previous experiences of decision-making to current and future decision making activities with the express purpose of improving the organization’s effectiveness. This was a consensus definition from the editorial review board that tells us what we are trying to do with knowledge management. However, knowledge management is being applied in multinational, multicultural organizations and we are seeing issues in effectively implementing knowledge management and transferring knowledge in global and/or multicultural environments. Chan and Chau (2005) discuss a failure of knowledge management that was in part caused by organizational culture differences between the home office (Hong Kong) and the main work location (Shanghai). Jennex (2006) discusses Year 2000, Y2K, knowledge sharing projects that were not as successful as expected due to cultural and context issues. These projects involved organizations that performed the same functions just in different nations, however, problems caused by culture and context were not expected. Other research in review with the International Journal of Knowledge Management explores issues of culture with respect to social capital and implementing knowledge management. None of these are far reaching studies that we can generalize issues from, but they do provide anecdotal and case study support that culture and context are issues we need to address.

Examining the Impact of Web 2.0 Applications on Knowledge Management Performance

2016 ◽  
pp. 1257-1277
Author(s):  
Scott Buechler ◽  
Richard Hartshorne ◽  
Haya Ajjan
Keyword(s):  
Knowledge Management ◽  
Web 2.0 ◽  
Knowledge Workers ◽  
Internal Communication ◽  
Management Performance ◽  
Proposed Model ◽  
Managerial Implications ◽  
Pls Analysis ◽  
The Impact ◽  
The Relationship

There has been an increasing interest in the use of Web 2.0 applications to enhance the effectiveness of internal communication and improve knowledge management within the organization. However, extant Web 2.0 research has focused on the implementation, adaption patterns, and benefits, and little has been done to empirically examine the determinants of continuance use of Web 2.0 within the organization and its impact on knowledge performance. The objective of this study is to empirically examine the impact of both hedonic and utilitarian performance on the intention of knowledge workers to continue to use Web 2.0 applications within an organization, and then investigate the influence of the continuance use decision on knowledge management performance. The proposed model is tested using a survey of knowledge workers using Web 2.0 applications in their organizations. The results of the PLS analysis empirically validate the relationship between antecedents, continuance use, and knowledge management performance. Research and managerial implications of our findings are presented.

Examining the Impact of Web 2.0 Applications on Knowledge Management Performance

2014 ◽  
pp. 90-110
Author(s):  
Scott Buechler ◽  
Richard Hartshorne ◽  
Haya Ajjan
Keyword(s):  
Knowledge Management ◽  
Web 2.0 ◽  
Knowledge Workers ◽  
Internal Communication ◽  
Management Performance ◽  
Proposed Model ◽  
Managerial Implications ◽  
Pls Analysis ◽  
The Impact ◽  
The Relationship

There has been an increasing interest in the use of Web 2.0 applications to enhance the effectiveness of internal communication and improve knowledge management within the organization. However, extant Web 2.0 research has focused on the implementation, adaption patterns, and benefits, and little has been done to empirically examine the determinants of continuance use of Web 2.0 within the organization and its impact on knowledge performance. The objective of this study is to empirically examine the impact of both hedonic and utilitarian performance on the intention of knowledge workers to continue to use Web 2.0 applications within an organization, and then investigate the influence of the continuance use decision on knowledge management performance. The proposed model is tested using a survey of knowledge workers using Web 2.0 applications in their organizations. The results of the PLS analysis empirically validate the relationship between antecedents, continuance use, and knowledge management performance. Research and managerial implications of our findings are presented.

scholarly journals Academic Labour, Digital Media and Capitalism

2017 ◽  
Vol 45 (4-5) ◽  
pp. 599-615 ◽  
Author(s):  
Thomas Allmer
Keyword(s):  
Digital Media ◽  
Working Conditions ◽  
Social Transformation ◽  
Social Achievement ◽  
Inclusive Approach ◽  
Academic Information ◽  
Post War ◽  
Definition Of ◽  
The University ◽  
The Impact

The aim of this article is to contextualise universities historically within capitalism and to analyse academic labour and the deployment of digital media theoretically and critically. It argues that the post-war expansion of the university can be considered as medium and outcome of informational capitalism and as a dialectical development of social achievement and advanced commodification. The article strives to identify the class position of academic workers, introduces the distinction between academic work and labour, discusses the connection between academic, information and cultural work, and suggests a broad definition of university labour. It presents a model of working conditions that helps to systematically analyse the academic labour process and to provide an overview of working conditions at universities. The article furthermore argues for the need to consider the development of education technologies as a dialectics of continuity and discontinuity, discusses the changing nature of the forces and relations of production, and the impact on the working conditions of academics in the digital university. Based on Erik Olin Wright’s inclusive approach of social transformation, the article concludes with the need to bring together anarchist, social democratic and revolutionary strategies for establishing a socialist university in a commons-based information society.

The Impact Of Transformational Leadership On University Performance Through Knowledge And Innovation

2014 ◽  
Vol 1 (1) ◽  
pp. 343-346
Author(s):  
Gheorghe Militaru
Keyword(s):  
Transformational Leadership ◽  
Knowledge Integration ◽  
Academic Staff ◽  
Intellectual Stimulation ◽  
Idealized Influence ◽  
Upper Level ◽  
Managerial Positions ◽  
University Performance ◽  
The University ◽  
The Impact

AbstractThis study investigated the range of potential performance implications of transformational leadership to improve the university performance by creativity, knowledge, and innovation. We examine the relationships among innovation orientation, transformational leadership, organizational learning, and university performance using hierarchical OLS regression technique. We found that transformational leadership influences the relationship between leaders' performance (rectors, deans, and managers) and university's outcomes (teaching, research, and service) to establish how leader behaviours affect the university performance. Results reveal that transformational leadership may motivate academic staff to work harder, exerting more effort and engaged in higher levels of task performance through inspirational motivation, intellectual stimulation, idealized influence, and individualized consideration. The current study shows that transformational leadership may facilitate higher levels of creativity and innovation through emphasized the knowledge integration mechanisms into university. The moderately positive relationships of transformational leadership with university performance suggest that universities should focus on selecting and promoting individuals for upper-level managerial positions with these characteristics

scholarly journals Novel Human-in-the-Loop (HIL) Simulation Method to Study Synthetic Agents and Standardize Human-Machine Teams (HMT)

2020 ◽  
Author(s):  
Praveen Damacharla ◽  
Parashar Dhakal ◽  
Jyothi Priyanka Bandreddi ◽  
Jennie Gallimore ◽  
Ahmad Javaid ◽  
...  
Keyword(s):  
Simulation Method ◽  
Patient Treatment ◽  
Human In The Loop ◽  
Proposed Model ◽  
Synthetic Agents ◽  
Analysis Of Results ◽  
The University ◽  
The Impact ◽  
Or Benchmarks ◽  
Hil Simulation

This paper presents a multi-year research study conducted at the University of Toledo, aimed at improving human-machine teaming (HMT) methods and technologies. With the incorporation of artificial intelligence (AI) into 21st-century machines, collaboration between humans and machines has become highly complicated for real-time applications. The penetration of intelligent and synthetic assistants (IA/SA) in virtually every field has opened a path for the new area of HMT. When it comes to crucial tasks such as patient treatment and care, defense, and industrial production, the use of non-standardized HMT technologies may pose a risk to human lives as well as up to billions of taxpayer dollars. A thorough literature survey revealed that there are not many established standards or benchmarks for HMT. In this paper, we aim to address the lack of HMT design and development standards. We propose a method to design an HMT based on a generalized architecture. This design includes the development of an intelligent collaborative system and human team. Followed by processes and metrics to test and validate the proposed model, we present a novel human-in-the-loop (HIL) simulation method using two controlled HMT scenarios; first, emergency care provider (ECP) training, and second, patient treatment by an experienced medic. Both scenarios include humans processing visual data and performing actions that represent real-world applications while responding to a Voice-Based Synthetic Assistant (VBSA) as a collaborator that keeps track of actions. As part of these HMT simulation studies, the impact of each parameter related to machines, humans, and HMT (such as errors made by humans and by the VBSA) is presented from the perspective of performance, rules, roles, and operation limitations. In addition, based on the analysis of results from two case studies, we presented guidelines for designing future HMT. Our conclusions indicate that the proposed HIL can be used to perform standardization studies in the pursuit of developing techniques for benchmarking HMT that can be used in critical situations.

scholarly journals The Impact of Knowledge Management Processes on the Quality of Higher Education from the Perspective of University Professors: A Case Study of the Professors of the Faculty of Economic and Commercial and Administrative Sciences, University of Biskra – Al

2020 ◽  
Vol 13 (44) ◽  
pp. 28-54
Author(s):  
أ. جمعة خير الدين ◽  
أ. أحلام دريدي ◽  
أ. صبرينة خليل
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
University Professors ◽  
Quality Of Higher Education ◽  
Management Processes ◽  
The University ◽  
The Impact ◽  
Knowledge Management Processes

This study aimed to identify the impact of knowledge management processes on the quality of higher education from the viewpoint of university professors at the Faculty of Economic,Commercial and Administrative Sciences at the University of Muhammad Khaydar Biskra. To achieve this objective, the descriptive analytical and case study method was used. Thestudy population was 195 professors, 109 of whom were selected as a sample of the study. To collect data from the study sample, a questionnaire was used. 195 questionnaires weredistributed to the study sample, but 72 questionnaires were returned at a rate of return (66.05%). Then the hypotheses were tested based on a set of research methods, using theSPSS software. Major findings of the study indicated a statistically significant effect of knowledge management processes with their dimensions (quality of scientific research,quality of student services and graduates, quality of curricula and study programs) on the quality of higher education among professors of the Faculty of Economic, commercial andadministrative sciences at the University of Biskra. The study concluded with a set of recommendations, including the adopting knowledge management processes approach todevelop and improve the quality of higher education institutions, utilizing and activating professors' roles, knowledge, ideas and expertise.Keywords: knowledge management, knowledge management processes, higher education quality, university professors, University of Biskra.

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