A MEASUREMENT INSTRUMENT FOR TQM IMPLEMENTATION IN THE THAI MANUFACTURING INDUSTRY

2006 ◽  
Vol 03 (04) ◽  
pp. 361-377 ◽  
Author(s):  
ANUPAM DAS ◽  
HIMANGSHU PAUL ◽  
FREDRIC W. SWIERCZEK ◽  
TRITOS LAOSIRIHONGTHONG
Keyword(s):  
Developing Countries ◽  
Product Innovation ◽  
Manufacturing Industry ◽  
Stepwise Regression ◽  
Measurement Instrument ◽  
Iso 9000 ◽  
Manufacturing Companies ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Thai Culture

It is particularly important for developing countries to define useful TQM constructs to measure these principles, and their effect on improvement of performance. This research is aimed at measuring TQM constructs in the Thai manufacturing industry and Thai culture. The research identifies nine TQM implementation constructs and one outcome construct. A measurement instrument is developed based on a survey of some 275 ISO 9000 certified manufacturing companies in Thailand. A stepwise regression model is then used to identify the primary implementation construct regressors that significantly influence the outcome construct. The results show that customer focus, continuous improvement, top management commitment, employee involvement and product innovation are significantly and positively related to product quality. The findings are useful for practitioners and academia in developing countries.

scholarly journals The Role of Consultant Knowledge, Top Management Support, and Operational Manager Competence to the Company Performance

2020 ◽  
Vol 76 ◽  
pp. 01034
Author(s):  
Pirmanta Sebayang ◽  
Zeplin Jiwa Husada Tarigan ◽  
Yessy Peranginangin
Keyword(s):  
Organizational Learning ◽  
Iso 9000 ◽  
Top Management ◽  
Successful Implementation ◽  
Business Practices ◽  
Company Performance ◽  
Management Support ◽  
Manufacturing Companies ◽  
Top Management Commitment ◽  
Best Business Practices

Successful implementation of ISO 9000 is determined by the knowledge of the appointed consultants that is demonstrated through their expertise in transferring knowledge to internal companies, the strong willingness of the top management commitment during the implementation, and the capabilities of the operational managers to implement all clauses of ISO to the company through the expertise and experience of managers in the operational section. These three components will perform a collaborative process by doing some organizational learning about quality management to properly implement ISO 9000 in order to have an impact on improving the best business practices in the company's operations and ultimately to improve the company's performance. Based on the results of the survey with questionnaires to a population of 159 companies with two incomplete informants, data processing is performed on 157 manufacturing companies in the area of MM-2100, Cikarang Bekasi, Indonesia. The results of the research analysis with the use of SEM Amos data analysis states that, first of all, the consultant knowledge and the competency of operation manager together can give an increase to the organizational learning. Second, the competency of the operational managers and organizational learning produce the best business practices for the manufacturing companies to improve their corporate performance in the area of MM-2100, .

Key Success Factors of Vendor-Managed Inventory Implementation in Taiwan's Manufacturing Industry

2016 ◽  
Vol 24 (1) ◽  
pp. 37-60 ◽  
Author(s):  
Shin-Yuan Hung ◽  
She-I Chang ◽  
Hsin-Min Hung ◽  
David C. Yen ◽  
Bai-Feng Chou
Keyword(s):  
Manufacturing Industry ◽  
Success Factors ◽  
Manufacturing Companies ◽  
Vendor Managed Inventory ◽  
Organizational Fit ◽  
Secondary Importance ◽  
Key Success Factors ◽  
Inventory Costs ◽  
Modified Delphi ◽  
Top Management Commitment

Under increasing pressure from competitors and consumers, vendor-managed inventory (VMI), which is believed to be conducive to reducing inventory costs and improving distribution and sales, has been a popular system particularly in the retail industry. This present study, by adopting the modified Delphi method, attempts to identify key success factors of VMI implementation in Taiwan manufacturing industry and examine impact of the identified factors. Through three rounds of expert questionnaires, it is found that excellent project management, organizational fit, information sharing, trialability, and top management commitment are the five most important factors in terms of VMI implementation in Taiwan manufacturing industry. Employee training, a good project team, exercise of power, and relative advantages are of secondary importance to Taiwan manufacturing industry. Finally, it is hoped that these identified factors may serve as a guide for manufacturing companies in implementing VMI more effectively and efficiently.

Research reveals major reasons why manufacturers adopt green HRM in Malaysia

2020 ◽  
Vol 28 (5) ◽  
pp. 25-27
Keyword(s):  
Intellectual Capital ◽  
Relative Advantage ◽  
Manufacturing Companies ◽  
Key Factors ◽  
Content Type ◽  
Face To Face ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Environmentally Sensitive ◽  
Stakeholder Pressures

Purpose The authors wanted to identify the factors that facilitate the adoption of Green HRM in Malaysia. Design/methodology/approach The required data for this study were collected using semi-structured face-to-face interviews with human 10;resources directors and managers from four large manufacturing companies in Malaysia Findings The four key factors were found to be stakeholder pressures, relative advantage, top management commitment and green intellectual capital. Originality/value Research studies on Green HRM in Malaysia are rare. The originality of the research lies in its exploration of Green HRM in an environmentally sensitive sector. The conclusions will be useful for both practitioners in manufacturing and also academics wanting to more research.

Deploying Six Sigma practices to General Electric subsidiaries in a developing economy

2018 ◽  
Vol 35 (2) ◽  
pp. 446-462 ◽  
Author(s):  
Arine Schmidt ◽  
Thayla T. Sousa-Zomer ◽  
João M. Andrietta ◽  
Paulo A. Cauchick-Miguel
Keyword(s):  
Developing Countries ◽  
Six Sigma ◽  
General Electric ◽  
Content Type ◽  
Quality Culture ◽  
Body Of Knowledge ◽  
Management Commitment ◽  
Top Management Commitment ◽  
High Investment

Purpose The purpose of this paper is to investigate Six Sigma implementation in the subsidiaries of General Electric (GE) located in Brazil and to explore the role of the quality culture of headquarters in overcoming common obstacles to Six Sigma implementation reported by other studies. Design/methodology/approach An exploratory survey was the basis for gathering data for this study. A structured questionnaire was developed covering issues related to Six Sigma implementation, such as experienced benefits, main outcomes, and metrics adopted by companies. Data from eight GE subsidiaries were qualitatively analyzed. The findings were discussed in the light of other studies conducted in Brazil as well as in other developing countries in the context of the role of existing quality culture in overcoming barriers to Six Sigma implementation. Findings The findings revealed that Six Sigma at GE subsidiaries achieved better results in comparison with the results obtained by other Brazilian companies reported in the literature. GE quality culture aspects such as top management commitment, high investment in training, recognition schemes, and development of a well-planned infrastructure were identified as valuable to overcome common barriers to Six Sigma implementation. Moreover, the findings showed a strong alignment with the goals and practices of GE headquarters, which is an evidence of the quality culture that exists in GE and that allows all GE businesses achieve benefits with Six Sigma. Originality/value Since limited empirical research has been conducted concerning Six Sigma implementation in developing countries, this paper aspires to contribute to Six Sigma body of knowledge by illustrating the practices of a world benchmark corporation.

scholarly journals The Role of Top Management Commitment to Enhancing the Competitive Advantage Through ERP Integration and Purchasing Strategy

2020 ◽  
Vol 16 (1) ◽  
pp. 53-68
Author(s):  
Zeplin Jiwa Husada Tarigan ◽  
Hotlan Siagian ◽  
Ferry Jie
Keyword(s):  
Competitive Advantage ◽  
Top Management ◽  
Manufacturing Companies ◽  
Managerial Implication ◽  
Management Commitment ◽  
Manufacturing Company ◽  
Top Management Commitment ◽  
Erp Integration

The role of the top management commitment is in enhancing the competitive advantage through ERP integration and the purchasing strategy. Data were collected using questionnaires from 49 manufacturing companies domiciled in the region of East Java, Indonesia. PLS technique was used to analyze the data. The result of the study indicated that top management commitment influences ERP integration and the purchasing strategy, top management commitment influences the competitive advantage, ERP integration affects the purchasing strategy, and ERP integration and purchasing strategy influences the competitive advantage. One of the most exciting findings revealed that ERP integration and purchasing strategy mediated the influence of top management commitment on the competitive advantage. Top management influences, directly and indirectly, the competitive advantage. This result provides the managerial implication that the management needs to establish an ERP integration and define a proper purchasing strategy in enhancing the competitive advantage of the manufacturing company.

scholarly journals Evaluation of Barriers in the adoption of E- commerce Technology in SMEs A Fuzzy DEMATEL Approach

2022 ◽  
Vol 20 (1) ◽  
pp. 0-0
Keyword(s):  
Sensitivity Analysis ◽  
Developing Countries ◽  
Exploratory Study ◽  
The Other ◽  
Expert Advice ◽  
Extensive Literature ◽  
Fuzzy Dematel ◽  
Management Commitment ◽  
Significant Barrier ◽  
Top Management Commitment

The main purpose of this study is to examine barriers towards e-commerce platforms in developing countries using specific analytic techniques. The present empirical analysis has its main objectives of detailed study of barriers that keep deferring them to adopt an e-commerce platform. To achieve this, the barriers were selected from an extensive literature review and expert advice from this field. Then the responses were studied using a fuzzy DEMATEL approach. The causal relationship graphs provide detailed structural interdependencies of the barriers. In this exploratory study benchmarking has come out to be the most influential barrier that needs to be practiced while adopting an e-commerce platform. Furthermore, a lack of top management commitment has also been a significant barrier in the organization while initiating an online real-time business. The result also showed that higher turnover and poor planning are the most influenced barrier among the other parameter, the sensitivity analysis of the method is conducted to validate the robustness of the results.

Factors Influencing Green Warehouse Practices in Malaysian Warehouse Industry: An Empirical Analysis

2019 ◽  
Vol 5 (1) ◽  
pp. 54
Author(s):  
Siti Norida Wahab ◽  
Nazura Mohamed Sayuti ◽  
Azimah Daud
Keyword(s):  
Industrial Development ◽  
Data Gathering ◽  
Global Market ◽  
Acceptance Rate ◽  
Extensive Literature ◽  
Factors Influencing ◽  
Industry Competition ◽  
Management Commitment ◽  
Top Management Commitment ◽  
The Government

The purpose of this study is to provide an understanding of the factors influencing green warehouse practices (GWP) in the Malaysian warehouse industry. Both stakeholder theory (ST) and institutional theory (IT) act as the foundation in developing the theoretical framework. Six factors were identified resulted from preliminary data gathering and an extensive literature review for constructing the model. The sample size consists of 226 respondents with the acceptance rate of 89 per cent. The findings revealed that customer demand, owner support, employee involvement, top management commitment, industry competition, and governmental pressure are positively associated with GWP. Based on the findings, warehouse companies and relevant authorities in Malaysia should focus on the importance of GWP towards becoming more competitive in the global market. The study provides a theoretical gap by proposing a valuable implication to scholars and practitioners in promoting sustainable industrial development which aligns with the government national agenda.

ANALISIS PERHITUNGAN HARGA POKOK PRODUKSI DAN PENENTUAN HARGA JUAL ATAS PRODUK (Studi Kasus Pada PT Dasa Windu Agung)

2016 ◽  
Vol 1 (2) ◽  
pp. 183-190
Author(s):  
Dwi Urip Wardoyo
Keyword(s):  
Manufacturing Industry ◽  
Sampling Method ◽  
Manufacturing Companies ◽  
Test Analysis ◽  
Automotive Components ◽  
Convenience Sampling ◽  
Cost Of Production ◽  
The Cost ◽  
Keywords Cost

This study aims to determine the determination of the cost of production for products produced by PT. DWA. The Company is engaged in the manufacturing industry specialized in automotive components. Its activity is carried out through a series of production processes, so that expenses spent in the production will be calculated into the cost of the production sold. The population in this study were all manufacturing companies in Jakarta. Convenience sampling method selected one of the companies that get the confidence to assemble three national car project in Indonesia, namely Timor, Bakrie and Maleo. Test analysis used in this study is to test the calculation of full costing with job order costing. This study shows that (a) determination of the cost elements associated with the cost of production and (b) determining the cost of production on a product-based job costing with full costing approach. Keywords: cost of production, full costing

scholarly journals What Prompts Small and Medium Enterprises to Implement CSR? A Qualitative Insight from an Emerging Economy

2021 ◽  
Vol 13 (2) ◽  
pp. 952 ◽  
Author(s):  
Zengming Zou ◽  
Yu Liu ◽  
Naveed Ahmad ◽  
Muhammad Safdar Sial ◽  
Alina Badulescu ◽  
...  
Keyword(s):  
Emerging Economies ◽  
Developing Economies ◽  
Small And Medium Enterprises ◽  
Customer Behavior ◽  
Policy Makers ◽  
Management Commitment ◽  
Top Management Commitment ◽  
Medium Enterprises ◽  
Corporate Social ◽  
Depth Interviews

The topic of corporate social responsibility (henceforth referred to as CSR) has been a central topic during the last decade, but the majority of the existing literature discusses CSR relationship with large organizations. Whereas, its contribution in small and medium enterprises (henceforth referred to as SME) sector has received little attention. There have been some studies that focused on CSR activities in SME sector quantitatively in the context of developing economies like Pakistan, but the fact is, to date, SME sector of Pakistan is not participating actively in CSR-related activities due to some constraints. The present study is a pioneer attempt, to explore CSR barriers that restrict SME sector of Pakistan from practicing CSR initiatives. For this reason, the present study explores these barriers qualitatively in order to gain in-depth knowledge of different CSR barriers. In doing so, we conducted semi-structured in-depth interviews from 9 SMEs in Lahore city of Pakistan. We performed thematic analysis, which produced five relevant themes of CSR barriers, including: Lack of resources, lack of regulations, lack of top management commitment, lack of CSR knowledge, and passive customer behavior. Our analysis further showed that lack of resources is the most related barrier that hinder SMEs to be engaged in CSR activities. This paper contributes to CSR literature in emerging economies’ context. Through an increased awareness of barriers, policy makers and practitioners may take necessary steps to improve CSR practices in SMEs.

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