A Unified Quality Control Model for E-Learning Systems

2017 ◽  
Vol 7 (3) ◽  
pp. 1355
Author(s):  
Khalid Hamed Allehaibi ◽  
Nasser Nammas Albaqami
Keyword(s):  
Quality Control ◽  
Quality Management ◽  
Learning Process ◽  
Control Model ◽  
Learning Systems ◽  
Learning System ◽  
Quality Requirements ◽  
Learning Platform ◽  
E Learning

Defining, measuring, and achieving quality of e-learning systems are not an easy task. Accordingly, one of the most essential goals for the higher educational institutes is how to reach a high and satisfied level of quality in their learning systems. Achieving such level needs adequate and continuous improvements for the whole e-learning environment elements. Therefore, we aim in our work to construct a unified framework for total quality management system (TQMS) that attempt to satisfy the quality requirements, needs, and standards. The objective of this paper is to present a quality control model for e-learning system that adopts the e-learning platform according to the on-line determination of both user's requirements and global standards. This paper proposed software architecture of quality Management framework for e-learning that could be adopted by different higher education institutes to control the quality of the e-learning process, and assure the quality of the e-learning process outcome. The proposed framework is based on a tri-dimensions quality model. The three dimensions are set of quality requirements for e-learning environment represented in Quality Assurance (QA) policies that will be formalized by using policy based approach, the specifications of e-learning platform that provide learning and teaching activities, and quality control process loop. The architecture for monitor and ensure quality control of the QA policies for e-learning system will deliver the whole learning services in an optimal way. It is also flexible and can be implemented over any e-learning system.

End-User Quality of Experience-Aware Personalized E-Learning

2011 ◽  
pp. 281-301
Author(s):  
Cristina Hava Muntean ◽  
Gabriel-Miro Muntean
Keyword(s):  
Learning Process ◽  
User Satisfaction ◽  
Quality Of Experience ◽  
Learning System ◽  
Learning Performance ◽  
End User ◽  
Delivery Performance ◽  
E Learning ◽  
Result Analysis

Lately, user quality of experience (QoE) during their interaction with a system is a significant factor in the assessment of most systems. However, user QoE is dependent not only on the content served to the users, but also on the performance of the service provided. This chapter describes a novel QoE layer that extends the features of classic adaptive e-learning systems in order to consider delivery performance in the adaptation process and help in providing good user perceived QoE during the learning process. An experimental study compared a classic adaptive e-learning system with one enhanced with the proposed QoE layer. The result analysis compares learner outcome, learning performance, visual quality and usability of the two systems and shows how the QoE layer brings significant benefits to user satisfaction improving the overall learning process.

PENINGKATAN KINERJA SISTEM E-LEARNING DALAM PERSPEKTIF UNIVERSITAS 4.0 MENGGUNAKAN KERANGKA IT BALANCED SCORECARD

2020 ◽  
Vol 21 (1) ◽  
pp. 42-48
Author(s):  
Nadidah Ayu Syafitri ◽  
Muhammad Izman Herdiansyah
Keyword(s):  
Balanced Scorecard ◽  
Future Orientation ◽  
Learning Systems ◽  
Learning System ◽  
Corporate Contribution ◽  
E Learning ◽  
User Orientation ◽  
The University ◽  
Operational Excellence

Bina Darma University (UBD) as one of the university based information technology currently has been assisted by the use of IT in implementing its strategy. University 4.0 is a university that makes students as a learning center and assisted by the use of IT.  UBD in conducting learning has been assisted by e-learning which is one of the benchmarks of 4.0 University perspectives. E-Learning implementation assists the learning process by students and lecturers. The performance of the e-learning system has not been measured. Measurements are performed to improve the quality of e-learning systems in the 4.0 university perspective. To perform analysis used the IT framework Balanced Scorecard consisting of four perspectives namely Corporate Contribution/Business Contribution, User Orientation, Operational Excellence and Future Orientation. The result of this research is an improved analysis of quality and strategies to improve the quality of e-learning systems in the 4.0 university perspective.

A sustainable quality assessment model for the information delivery in E-learning systems

2018 ◽  
Vol 46 (1) ◽  
pp. 1-25 ◽  
Author(s):  
Shahid Farid ◽  
Rodina Ahmad ◽  
Mujahid Alam ◽  
Atif Akbar ◽  
Victor Chang
Keyword(s):  
Quality Assessment ◽  
State Of The Art ◽  
Statistical Tests ◽  
Information Delivery ◽  
Learning Systems ◽  
Learning System ◽  
Assessment Model ◽  
Content Type ◽  
E Learning

Purpose The purpose of this study is to propose a sustainable quality assessment approach (model) for the e-learning systems keeping software perspective under consideration. E-learning is becoming mainstream due to its accessibility, state-of-the-art learning, training ease and cost effectiveness. However, the poor quality of e-learning systems is one of the major causes of several failures reported. Moreover, this arena lacks well-defined quality assessment measures. Hence, it is quite difficult to measure the overall quality of an e-learning system effectively. Design/methodology/approach A pragmatic mixed-model philosophy was adopted for this study. A systematic literature review was performed to identify existing e-learning quality models and frameworks. Semi-structured interviews were conducted with e-learning experts following empirical investigations to identify the crucial quality characteristics of e-learning systems. Various statistical tests like principal component analysis, logistic regression, chi-square and analysis of means were applied to analyze the empirical data. These led to an adequate set of quality indicators that can be used by higher education institutions to assure the quality of e-learning systems. Findings A sustainable quality assessment model for the information delivery in e-learning systems in software perspective has been proposed by exploring the state-of-the-art quality assessment/evaluation models and frameworks proposed for the e-learning systems. The proposed model can be used to assess and improve the process of information discovery and delivery of e-learning. Originality/value The results obtained led to conclude that very limited attention is given to the quality of e-learning tools despite the importance of quality and its effect on e-learning system adoption and promotion. Moreover, the identified models and frameworks do not adequately address quality of e-learning systems from a software perspective.

scholarly journals Multi-Agent Adaptive e-Learning System Based on Learning Styles

2021 ◽  
Vol 4 (1) ◽  
pp. 1-12
Author(s):  
Faith Ngami Kivuva ◽  
Elizaphan Maina ◽  
Rhoda Gitonga
Keyword(s):  
Learning Styles ◽  
Learning Process ◽  
Intelligent Agents ◽  
Personalized Learning ◽  
Learning Systems ◽  
Learning System ◽  
Personalized Recommendation ◽  
Information Agent ◽  
E Learning ◽  
Multi Agent

Most traditional e-learning system fails to provide the intelligence that a learner may require during their learning process. Different learners have different learning styles but the current e-learning systems are not able to provide personalized learning. In this paper, we discuss how intelligent agents can aid learners in their learning process. Three agents have been developed namely, learner agent, information agent, and tutor agents that will be integrated into a learning management system (Moodle). Learners are provided with a personalized recommendation based on the learning styles.

scholarly journals Design of an Adaptive e-Learning System based on Multi-Agent Approach and Reinforcement Learning

2021 ◽  
Vol 11 (1) ◽  
pp. 6637-6644
Author(s):  
H. El Fazazi ◽  
M. Elgarej ◽  
M. Qbadou ◽  
K. Mansouri
Keyword(s):  
Reinforcement Learning ◽  
Learning Style ◽  
Learning Process ◽  
Learning Experience ◽  
Personalized Learning ◽  
Learning Objects ◽  
Learning Systems ◽  
Learning System ◽  
E Learning ◽  
Multi Agent

Adaptive e-learning systems are created to facilitate the learning process. These systems are able to suggest the student the most suitable pedagogical strategy and to extract the information and characteristics of the learners. A multi-agent system is a collection of organized and independent agents that communicate with each other to resolve a problem or complete a well-defined objective. These agents are always in communication and they can be homogeneous or heterogeneous and may or may not have common objectives. The application of the multi-agent approach in adaptive e-learning systems can enhance the learning process quality by customizing the contents to students’ needs. The agents in these systems collaborate to provide a personalized learning experience. In this paper, a design of an adaptative e-learning system based on a multi-agent approach and reinforcement learning is presented. The main objective of this system is the recommendation to the students of a learning path that meets their characteristics and preferences using the Q-learning algorithm. The proposed system is focused on three principal characteristics, the learning style according to the Felder-Silverman learning style model, the knowledge level, and the student's possible disabilities. Three types of disabilities were taken into account, namely hearing impairments, visual impairments, and dyslexia. The system will be able to provide the students with a sequence of learning objects that matches their profiles for a personalized learning experience.

scholarly journals EVALUASI KEPUASAN PENGGUNA E-LEARNING PADA PROSES PEMBELAJARAN DARING DI INSTITUT MANAJEMEN WIYATA INDONESIA

ARIKA ◽  
2020 ◽  
Vol 14 (2) ◽  
pp. 75-82
Author(s):  
Eneng Fitri Handayani ◽  
Mariati Tirta Wiyata
Keyword(s):  
Online Learning ◽  
Data Collection ◽  
Learning Process ◽  
User Satisfaction ◽  
Weighted Average ◽  
Learning Systems ◽  
E Learning ◽  
Descriptive Method

The research aims to obtain an overview of the (1) The quality of e-learning systems, (2) The quality of e-learning information, (3) The quality of e-learning services, and (4) e-Learning user satisfaction in the online learning process at the Institut Manajemen Wiyata Indonesia. This research uses the descriptive method of weighted average evaluative. Data collection is implemented by spreading the questionnaire. The results showed: (1) The quality of E-learning systems in the online learning process is categorized (well), (2) The quality of E-learning information on the online learning process is categorized (well), (3) The quality of E-learning services on the category of online learning is not good, (4) The satisfaction of E-learning users in the online learning process is categorized well.

scholarly journals SURVEI 2009: MUTU SITUS E-LEARNING SEKOLAH INDONESIA MASIH SANGAT MINIM

2012 ◽  
Vol 6 (1) ◽  
pp. 80
Author(s):  
Heru Suhartanto
Keyword(s):  
Survey Data ◽  
Learning Process ◽  
Learning System ◽  
Learning Resources ◽  
Time And Space ◽  
Indonesian Government ◽  
Internet Infrastructure ◽  
E Learning

Di beberapa negara yang infrastruktur internet telah memadai, banyak sekolah yang telah memanfaatkannya sebagai salah satu faktor pendukung kesuksesan proses pembelajaran. Pemerintah Indonesia pun telah memulai teknologi ini guna memperluas akses sumber daya pembelajaran sehingga tak terbatas oleh waktu dan ruang. Makalah ini melaporkan hasil survei yang menggambarkan seberapa jauh sistem e-learning telah dipakai di sekolah Indonesia. Data hasil survei menunjukkan bahwa kualitas pemanfaatan situs e-learning masih kurang dan perlu mendapat perhatian dan dukungan dari semua pihak terkait. In some countries that have adequate internet infrastructure, many schools are already using it as one of the factors supporting the success of the learning process. The Indonesian government also has initiated this technology to expand the access to learning resources that is unlimited by time and space. This paper reports the results of the survey that describe the extent to which e-learning system has been used in Indonesian schools. Survey data indicate that the quality of utilization of e-learning is still lacking and need attention and support from all parties concerned.

scholarly journals Studi Pustaka Tentang Kerentanan Keamanan E-Learning dan Penanganannya

2020 ◽  
Vol 4 (2) ◽  
pp. 309
Author(s):  
Reza Pramudita ◽  
Syifaul Fuada ◽  
Nuur Wachid Abdul Majid
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Learning Process ◽  
Research Method ◽  
Learning Systems ◽  
High Potential ◽  
Learning System ◽  
Security Issues ◽  
Literature Reviews ◽  
E Learning

E-learning is an educational media that use ICT in the learning process. Nowadays, most of the higher education (universities) in Indonesia have integrated the learning process with e-learning systems. By using this system, learning can be done outside the classroom, anytime and anywhere. Based on the literature reviews, e-learning has many positive impacts on higher education components and its ecosystems, i.e., students, lecturers, higher education staff, and campus officials. Although it offers many advantages, similar to the information technology in general, e-learning systems are also vulnerable to security issues. Because, several security holes in the system can be penetrated easily by hackers, where the essential data contained in e-learning has high potential to be spoofed even modified by irresponsible parties. The security aspect of the e-learning system must be considered to minimize risks. Thus, the higher education can run their business as well. This paper aims to elaborate on the e-Learning system, opportunities, challenges, and several offered solutions on it. The research method used in this paper is literature studies from the latest references

scholarly journals E-learning Systems in the Russian Mining and Metallurgical Sector

2021 ◽  
Vol 2021 (3) ◽  
pp. 315-325
Author(s):  
M. Kazakova ◽  
Tat'yana Selivanova
Keyword(s):  
Digital Economy ◽  
Learning Systems ◽  
Learning System ◽  
Learning Technology ◽  
Employee Survey ◽  
Electronic Learning ◽  
Open Questions ◽  
Educational Processes ◽  
E Learning

This article focuses on the implementation of the national programme "Digital Economy of the Russian Federation" and the federal project "Human Resources for the Digital Economy" in the organisation of the mining and metallurgical complex. The object of the study is e-learning systems. The subject of the study is the processes of using e-learning systems in the organization-basis of the study relating to the mining and metallurgical complex in Russia. The aim of the work is to develop recommendations for the management of organizations that are going to implement distance learning technology in the educational processes of staff. The methodology of the study includes a survey of employees of the organisation under study on the attitude and quality of training in an e-learning system. The experience of personnel training in enterprises with the help of different information systems is considered. The focus is on the analysis of the use of the training and control system "Olympox" in the organisation of the mining and metallurgy industry. The results of an employee survey are given to find out their attitude to the introduction of an electronic learning information system and to the organization of training processes in it. Recommendations on the improvement of information training systems used for personnel assessment and development are offered. Based on the results of the study, it was determined that the quality of personnel development depends on the competent combination of training in a face-to-face format with technology that allows you to practice theory in the form of tests and open questions and practice in the form of cases and exercises to practice working situations in conditions as close to the real.

scholarly journals The qualification of e-learning for higher education through the development of affective usability, self-evaluation test and virtual laboratory

2018 ◽  
Author(s):  
Valeria Biasi ◽  
Anna Maria Ciraci
Keyword(s):  
Original Model ◽  
Learning System ◽  
Virtual Laboratory ◽  
Self Evaluation ◽  
Learning Platform ◽  
Evaluation Test ◽  
Interdisciplinary Research Project ◽  
E Learning ◽  
Context Simulation

This contribution presents some aspects of the Department Interdisciplinary Research Project (PRID) of Roma Tre University. The main aim of the project is to define an innovative e-learning integrated didactic model that can promote the acquisition and development of skills for Lifelong Learning (European Parliament & European Council, 2008). To this end, the implementation of the following essential variables and components of the Integrated Model is a priority: 1) the learners’ motivational involvement; 2) the quality of the experience of immersion within a virtual environment; 3) evaluation and self-evaluation practices. Considering the original model successfully experimented in the Degree Course in Education Sciences at “Roma Tre” University (Domenici, 2016) and particularly focused on evaluation and self-evaluation processes, we propose an implementation of so-called affective usability of the e-learning platform by creating relaxing, stimulating and aesthetic online environments, promoting a greater immersive capacity. To this must be added the students’ use of advanced ICT programs enabling them to experience scientific demonstrations and experiments in order to acquire a scientific mentality through the use of Context Simulation Tests and Virtual Didactic Laboratories (VDLs). The effectiveness of implementing the FAD e-learning system in acquiring the scientific thinking modality will be empirically assess.

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