scholarly journals EVALUASI KEPUASAN PENGGUNA E-LEARNING PADA PROSES PEMBELAJARAN DARING DI INSTITUT MANAJEMEN WIYATA INDONESIA

ARIKA ◽  
2020 ◽  
Vol 14 (2) ◽  
pp. 75-82
Author(s):  
Eneng Fitri Handayani ◽  
Mariati Tirta Wiyata
Keyword(s):  
Online Learning ◽  
Data Collection ◽  
Learning Process ◽  
User Satisfaction ◽  
Weighted Average ◽  
Learning Systems ◽  
E Learning ◽  
Descriptive Method

The research aims to obtain an overview of the (1) The quality of e-learning systems, (2) The quality of e-learning information, (3) The quality of e-learning services, and (4) e-Learning user satisfaction in the online learning process at the Institut Manajemen Wiyata Indonesia. This research uses the descriptive method of weighted average evaluative. Data collection is implemented by spreading the questionnaire. The results showed: (1) The quality of E-learning systems in the online learning process is categorized (well), (2) The quality of E-learning information on the online learning process is categorized (well), (3) The quality of E-learning services on the category of online learning is not good, (4) The satisfaction of E-learning users in the online learning process is categorized well.

scholarly journals Analisis Kualitas Website Terhadap Kepuasan Penggunaan Elarning Universitas Bina Darma Sebagai Pembelajaran Di Masa Pandemi Covid 19 Menggunakan Metode WEBQUAL 4.0

2021 ◽  
Vol 2 (4) ◽  
pp. 248-262
Author(s):  
Sisca Monita ◽  
Ilman Zuhri Yadi
Keyword(s):  
Online Learning ◽  
Distance Learning ◽  
Computer Technology ◽  
User Satisfaction ◽  
Learning Systems ◽  
Learning System ◽  
Distance Learning System ◽  
E Learning ◽  
Positive Effect

E-learning is an electronic distance learning system that uses network and computer technology. There are many models of using e-learning, one of which is the use of e-learning at Bina Darma University during the COVID-19 pandemic, where more use of e-learning and online learning systems during the pandemic period, for this reason the quality of e-learning services can be measured using Webqual. Webqual is a method used to measure website quality based on end users. Webqual is structured in research on 3 dimensions, namely Usability, information, and service interaction. This study aims to determine the quality of the e-learning website of Bina Darma University as student learning taken by 101 students and to find out the most influential indicators in the quality of e-learning. If the alpha value is greater than the R table, then the consistency of the R table is declared valid. On the Likert test scale, it is known that the usability dimension or indicator gets the highest usability level, so the usability dimension has a positive effect on user satisfaction.

End-User Quality of Experience-Aware Personalized E-Learning

2011 ◽  
pp. 281-301
Author(s):  
Cristina Hava Muntean ◽  
Gabriel-Miro Muntean
Keyword(s):  
Learning Process ◽  
User Satisfaction ◽  
Quality Of Experience ◽  
Learning System ◽  
Learning Performance ◽  
End User ◽  
Delivery Performance ◽  
E Learning ◽  
Result Analysis

Lately, user quality of experience (QoE) during their interaction with a system is a significant factor in the assessment of most systems. However, user QoE is dependent not only on the content served to the users, but also on the performance of the service provided. This chapter describes a novel QoE layer that extends the features of classic adaptive e-learning systems in order to consider delivery performance in the adaptation process and help in providing good user perceived QoE during the learning process. An experimental study compared a classic adaptive e-learning system with one enhanced with the proposed QoE layer. The result analysis compares learner outcome, learning performance, visual quality and usability of the two systems and shows how the QoE layer brings significant benefits to user satisfaction improving the overall learning process.

E-Learning Lessons from the Corporate World

2011 ◽  
pp. 514-531
Author(s):  
Geoffrey Dick ◽  
Tom Case ◽  
Craig Van Slyke
Keyword(s):  
Online Learning ◽  
Human Resource Management ◽  
Human Resource ◽  
Learning Systems ◽  
Academic World ◽  
Learning Modules ◽  
Corporate World ◽  
E Learning

This chapter examines the development of online learning systems, how they incorporate reusable learning modules and how various forms of assessment are employed to improve the quality of the learning outcomes. Corporations are adopting online learning, or e-learning, at a dramatic rate, partly driven by a desire for cost reduction and partly to ensure that all staff have the required skills and ability to their jobs. Organizations are increasingly linking the systems for delivery of this learning into human resource management systems. Universities, despite some movement to e-learning are in a position to learn form the developments in the corporate world. A case study is used to illustrate many of the concepts discussed. In conclusion, the chapter suggests how these corporate experiences might be transferred into the academic world and sounds a note of warning for the universities if they fail to match the corporate offerings.

A Unified Quality Control Model for E-Learning Systems

2017 ◽  
Vol 7 (3) ◽  
pp. 1355
Author(s):  
Khalid Hamed Allehaibi ◽  
Nasser Nammas Albaqami
Keyword(s):  
Quality Control ◽  
Quality Management ◽  
Learning Process ◽  
Control Model ◽  
Learning Systems ◽  
Learning System ◽  
Quality Requirements ◽  
Learning Platform ◽  
E Learning

Defining, measuring, and achieving quality of e-learning systems are not an easy task. Accordingly, one of the most essential goals for the higher educational institutes is how to reach a high and satisfied level of quality in their learning systems. Achieving such level needs adequate and continuous improvements for the whole e-learning environment elements. Therefore, we aim in our work to construct a unified framework for total quality management system (TQMS) that attempt to satisfy the quality requirements, needs, and standards. The objective of this paper is to present a quality control model for e-learning system that adopts the e-learning platform according to the on-line determination of both user's requirements and global standards. This paper proposed software architecture of quality Management framework for e-learning that could be adopted by different higher education institutes to control the quality of the e-learning process, and assure the quality of the e-learning process outcome. The proposed framework is based on a tri-dimensions quality model. The three dimensions are set of quality requirements for e-learning environment represented in Quality Assurance (QA) policies that will be formalized by using policy based approach, the specifications of e-learning platform that provide learning and teaching activities, and quality control process loop. The architecture for monitor and ensure quality control of the QA policies for e-learning system will deliver the whole learning services in an optimal way. It is also flexible and can be implemented over any e-learning system.

scholarly journals Penerapan Metode User Centered Design Untuk Mengembangkan E-Learning Universitas Jember Berbasis Mobile

2018 ◽  
Vol 3 (3) ◽  
pp. 85
Author(s):  
Fahrobby Adnan ◽  
Muhammad Huda Muttaqin ◽  
Tio Dharmawan
Keyword(s):  
Data Collection ◽  
Learning Process ◽  
User Satisfaction ◽  
System Development ◽  
Learning System ◽  
User Centered Design ◽  
Design Development ◽  
E Learning ◽  
The University ◽  
User Centered

Aspects of usability or usability in the user's point of view when using and utilizing a product. The use of an inappropriate method in developing the design will increase the number of requests to improve the product after it is finished. Inappropriate method of selecting methods for design development Usually occurs in applications based on Graphical User Interface (GUI), e-commerce websites, cellular services, and also technology in the field of education called e-learning. E-learning is one technology that develops a distance learning system that provides a variety of solutions where the Internet is the medium. Supported by the development of technology supported by smartphones can also be used for the learning process. With the existence of smartphones, students will more easily access learning materials, and teachers will also be easier to share the material to be received. To support the effort to obtain the level of user satisfaction without leaving the specific purpose of making the application itself a user centered design (UCD) method can be applied. UCD is a method that helps users. With the application of this method users will be satisfied and comfortable when using with the system. Based on the concepts of the UCD method and the problems that occur in e-learning especially the University of Jember E-Learning application, it can be seen that the UCD method is suitable to be applied in the development of mobile-based Universitas Jember e-learning applications with the aim of making it easier students and lecturers in the learning process at the University of Jember. This research was conducted in 3 stages, namely data collection, analysis, and system development. The data collection phase consists of literature studies, and questionnaires. The analysis phase is done by processing the data from the questionnaire and conducting usability testing. The development phase is done by building a mobile-based e-learning application. The results of this study are the University of Jember M-Learning application.

scholarly journals Shifting focus to online learning during the COVID-19 pandemic in Saudi Universities: Challenges and opportunities

2021 ◽  
pp. 1-15
Author(s):  
Nouf Aljohani
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Learning Strategies ◽  
Learning Process ◽  
Learning Systems ◽  
Educational Institutions ◽  
Challenges And Opportunities ◽  
E Learning ◽  
Integrate Technology ◽  
The Impact

Since 2020, Saudi administrations have provisionally closed educational institutions to mitigate the spread of COVID-19. At the time, employing technology was imperative to accelerate learning efforts and offer methods of enhancing interactions between learners and among learners and tutors. In this review, I first describe the e-learning systems that were used in higher education before the pandemic. Then, I investigate the impact of COVID-19 on Saudi higher education and how universities and public educational institutions responded to the pandemic. In the conclusion, I argue that policymakers, university sectors, and syllabi developers should unify national e-learning strategies, integrate technology in a systematic way, and design e-learning curricula to meet the needs of an ever-advancing world and revolutionise the learning process.

End-User Quality of Experience-Aware Personalized E-Learning

2008 ◽  
pp. 154-174 ◽  
Author(s):  
Cristina Hava Muntean ◽  
Gabriel-Miro Muntean
Keyword(s):  
Learning Process ◽  
User Satisfaction ◽  
Quality Of Experience ◽  
Learning System ◽  
Learning Performance ◽  
End User ◽  
Delivery Performance ◽  
E Learning ◽  
Result Analysis

Lately, user quality of experience (QoE) during their interaction with a system is a significant factor in the assessment of most systems. However, user QoE is dependent not only on the content served to the users, but also on the performance of the service provided. This chapter describes a novel QoE Layer that extends the features of classic adaptive e-learning systems in order to consider delivery performance in the adaptation process and help in providing good user perceived QoE during the learning process. An experimental study compared a classic adaptive e-learning system with one enhanced with the proposed QoE Layer. The result analysis compares learner outcome, learning performance, visual quality and usability of the two systems and shows how the QoE Layer brings significant benefits to user satisfaction improving the overall learning process.

scholarly journals The Effectiveness of Whatsapp-Based Online Learning in Class Students IV SD Negeri Babakandesa

2021 ◽  
Vol 4 (1) ◽  
pp. 117
Author(s):  
Ejen Jenal Mutaqin ◽  
Neni Nadiroti Muslihah ◽  
Nizar Alam Hamdani ◽  
Sifa Nurfalah
Keyword(s):  
Elementary School ◽  
Online Learning ◽  
Data Collection ◽  
Learning Process ◽  
Qualitative Approach ◽  
Research Subjects ◽  
Student Research ◽  
The Many ◽  
Internet Network

<p><em>This research uses a descriptive qualitative approach with teacher and grade IV student research subjects. The data collection techniques used are questionnaires, interviews, and documentation. Based on the results of research conducted the effectiveness of online learning based on whatsapp is seen from 4 aspects with the results of presentase calculations showing that the quality of learning (39%) with weak criteria, learning level (38%) with weak, intensive criteria (48%) with sufficient criteria and time (58%) with sufficient criteria. Overall whatsapp-based online learning conducted in Babakandesa State Elementary School is considered less effective. Seen from the many problems that occur in the online learning process, including the limitations of internet quota, less stable internet network and difficulty in understanding the material provided by teachers through whatsapp application.</em></p>

scholarly journals Assessment of a method for usability testing by determining usability of the online learning platform

2019 ◽  
Vol 11 (3) ◽  
pp. 35-41
Author(s):  
Darko Števančec ◽  
Iris Fink Grubačević
Keyword(s):  
Online Learning ◽  
User Satisfaction ◽  
Statistical Significance ◽  
Emotional Reactions ◽  
Usability Assessment ◽  
Learning Platform ◽  
E Learning ◽  
Product Attractiveness ◽  
Insight Into

Today many products are designed to be reasonably easy to use so, in addition to usefulness, product usability is of great importance. Usability means simply using or simply learning to use a tool or device. In software engineering, usability is the degree to which certain users can effectively use software to achieve their goals in the context of use. Usability assessment involves measurement methods, such as analyzing consumer needs and examining perceptions of product efficiency and product attractiveness. In human-computer interaction, studying usability means the analysis of attractiveness and clarity of an application which is designed to interact with a computer program or web site. Usability takes into account both user satisfaction as well as the usability and quality of the component under study, while striving to improve the user experience through iterative product design. The basic problem of the research project was the pilot assessment of the suitability of our own method of testing the usability of the Sakai online learning platform in integration with the BigBlueButton conference call program. The article presents the most important results of assessing our own method of testing the usability of the learning platform on groups of students and lecturers participating in the e-learning process and project (CPK) testers. The testing was performed on the basis of the evaluation of the test subjects' introspective insight into their own expression of emotional reactions by means of a questionnaire and analysis of mimics, gestures and proxemics from the videos of the test subjects by the testers. The statistical significance of the differences between the groups was performed by Kullback 2Ȋ test of the independence hypothesis.

Implementasi Manajemen Mutu Terpadu Dalam Memberikan Layanan Untuk Meningkatkan Prestasi Peserta Didik di SLB YPAC Pangkalpinang

2019 ◽  
Vol 2 (2) ◽  
pp. 265-278
Author(s):  
Diah Rina Miftakhi ◽  
Nurjanah Nurjanah
Keyword(s):  
Quality Management ◽  
Data Collection ◽  
Human Resources ◽  
Learning Process ◽  
School Environment ◽  
Quality Of Services ◽  
Teaching Staff ◽  
Learning Material ◽  
Analysis Model

describe the implementation of an integrated quality management component consisting of the quality of services provided by the school, human resources in teaching, the school environment, and learning process  in SLB YPAC Pangkalpinang.               The method used in this study, namely by using a naturalistic qualitative approach. Data collection is done through observation, interviews, and documentation. The subjects of this study include the principal, teachers, employees, and students. The validity of the data is done by triangulation, and deeper observation. Analysis of the data used is the interactive analysis model of Miles and Huberman through data collection, data reduction, data presentation, and conclusion drawing.              The results showed that: (a) the quality of services to students in SLB YPAC Pangkalpinang had met good service standards. This can be seen from the services in the form of facilities and infrastructure which are quite complete in schools; (b) the quality of human resources in the education process shows good teacher resources. This can be seen from the teacher data which shows that the teaching staff at SLB YPAC Pangkalpinang 95% of educators with S1 qualifications in the field of education; (c) the quality of the environment in SLB YPAC Pangkalpinang is already good. This can be seen from the very strategic location of the school because the location of the school is in the middle of the city so that it is easily accessible by the community; (d) the quality of the learning process carried out by teachers at Pangkal Pinang YPAC SLB is good. This can be seen from the realization of the form of activities through learning planning by preparing lesson plans for each subject, then implementing learning, which includes strategies and methods used by teachers in delivering learning material, and evaluation of learning. Keywords: Integrated quality management, student achievement     ABSTRAK Tujuan dalam melaksanakan penelitian ini  adalah untuk melihat pelaksanaan serta mendeskripsikan implementasi  komponen Manajemen Mutu Terpadu yang terdiri dari kualitas layanan yang diberikan sekolah, sumber daya manusia dalam mengajar, lingkungan sekolah, dan proses pembelajaran di SLB YPAC Pangkalpinang. Metode yang digunakan dalam penelitian ini, yaitu dengan menggunakan pendekatan kualitatif naturalistik. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Subyek penelitian ini antara lain kepala sekolah, guru, pegawai, dan peserta didik. keabsahan data dilakukan dengan triangulasi, dan pengamatan yang lebih mendalam. Analisis data yang digunakan adalah model analisis interaktif Miles dan Huberman melalui kegiatan pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa: (a) mutu layanan terhadap peserta didik di SLB YPAC Pangkalpinang sudah memenuhi standar layanan yang baik. Hal ini dilihat dari layanan yang berupa fasilitas sarana dan prasarana yang sudah cukup lengkap di sekolah; (b) mutu sumber daya manusia dalam proses pendidikan menunjukkan sumber daya guru yang baik. Hal ini dapat dilihat dari data guru yang menunjukkan bahwa tenaga pengajar di SLB YPAC Pangkalpinang 95% pendidik berkualifikasi S1 bidang kependidikan; (c) mutu lingkungan yang ada di SLB YPAC Pangkalpinang sudah baik. Hal ini terlihat dari letak sekolah yang sangat strategis karena lokasi sekolah yang berada di tengah kota sehingga mudah dijangkau oleh masyarakat; (d) mutu proses pembelajaran yang dilakukan oleh guru di SLB YPAC Pangkalpinang sudah baik. Hal ini dapat dilihat dari realisasi bentuk kegiatan melalui perencanaan pembelajaran dengan menyusun RPP setiap mata pelajaran, kemudian pelaksanaan pembelajaran, yang meliputi strategi dan metode yang digunakan guru dalam menyampaikan materi pembelajaran, dan evaluasi pembelajaran.

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