Creating an Engaged Workforce

2016 ◽  
Vol 44 (2) ◽  
pp. 225-243 ◽  
Author(s):  
Hua Jiang ◽  
Rita Linjuan Men
Keyword(s):  
Employee Engagement ◽  
Social Exchange ◽  
Indirect Effects ◽  
Authentic Leadership ◽  
Social Exchange Theory ◽  
Theoretical Models ◽  
The United States ◽  
Direct And Indirect Effects ◽  
Industrial Sectors ◽  
The Social

Scholars have increasingly recognized the importance of studying factors leading to employee engagement. However, few researchers have created and tested theoretical models that propose mechanisms linking employee engagement to social contextual variables. Based on a random sample of employees ( n = 391) working across different industrial sectors in the United States, we proposed and tested a model (rooted in the Social Exchange Theory and the Job Demands-Resources Model) that examined how authentic leadership, transparent organizational communication, and work-life enrichment are interrelated. A simplified model containing both significant direct and indirect effects fits the data. Theoretical contributions and managerial ramifications of the study were discussed.

scholarly journals THE INTERNATIONALIZATION OF BUSINESS SCHOOLS BASED ON FACULTY ACTIVITIES: EXPLANATIONS FROM THE SOCIAL EXCHANGE THEORY

2022 ◽  
Vol 62 (1) ◽  
Author(s):  
Marcello Romani-Dias ◽  
Angela Maria Scroccaro Biasoli ◽  
Jorge Carneiro ◽  
Aline dos Santos Barbosa
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Business Schools ◽  
The United States ◽  
Exchange Theory ◽  
Massachusetts Institute Of Technology ◽  
The Social ◽  
Rational Choices ◽  
Institute Of Technology ◽  
Getulio Vargas

ABSTRACT The internationalization of higher education has gained in theoretical and empirical importance in recent decades. In this context, this article aims to describe and analyze the internationalization of business schools from the activities of their academics and based on the propositions defended by the Social Exchange Theory (SET). To achieve our goal we conducted 39 interviews with academics from business schools in the United States and Brazil, including Massachusetts Institute of Technology (MIT), Harvard, Getulio Vargas Foundation (FGV) and University of Sao Paulo (USP). We found that: (i) there are individual rewards that are not addressed by SET; (ii) there are benefits to third parties not covered by SET; (iii) certain non-rational choices are not provided by SET; and (iv) the condition of equivalence between costs and rewards provided by SET has its weaknesses. With these findings we add theoretical and empirical contributions to our theme.

scholarly journals INTERNACIONALIZAÇÃO DE ESCOLAS DE NEGÓCIOS BASEADA NAS ATIVIDADES DOS ACADÊMICOS: ELUCIDAÇÕES TRAZIDAS PELA TEORIA DA TROCA SOCIAL

2022 ◽  
Vol 62 (1) ◽  
Author(s):  
Marcello Romani-Dias ◽  
Angela Maria Scroccaro Biasoli ◽  
Jorge Carneiro ◽  
Aline dos Santos Barbosa
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Business Schools ◽  
The United States ◽  
Massachusetts Institute ◽  
Massachusetts Institute Of Technology ◽  
The Social ◽  
Rational Choices ◽  
Institute Of Technology ◽  
Getulio Vargas

ABSTRACT The internationalization of higher education has gained in theoretical and empirical importance in recent decades. In this context, this article aims to describe and analyze the internationalization of business schools from the activities of their academics and based on the propositions defended by the Social Exchange Theory (SET). To achieve our goal we conducted 39 interviews with academics from business schools in the United States and Brazil, including Massachusetts Institute of Technology (MIT), Harvard, Getulio Vargas Foundation (FGV) and University of Sao Paulo (USP). We found that: (i) there are individual rewards that are not addressed by SET; (ii) there are benefits to third parties not covered by SET; (iii) certain non-rational choices are not provided by SET; and (iv) the condition of equivalence between costs and rewards provided by SET has its weaknesses. With these findings we add theoretical and empirical contributions to our theme.

Employee engagement in non-Western contexts: The link between social resources Ubuntu and employee engagement

2021 ◽  
pp. 147059582110078
Author(s):  
Joy Tauetsile
Keyword(s):  
Employee Engagement ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Positive Association ◽  
Supervisor Support ◽  
Social Resources ◽  
Sub Saharan Africa ◽  
Management Concepts ◽  
The Relationship ◽  
Colleague Support

Underpinned by Social Exchange Theory (SET) this study examines the relationship between social resources and employee engagement using the Ubuntu construct as a mediating variable. Employee engagement conceptualized as a positive work-related mind-set has demonstrated positive association with both supervisor support and colleague support. The study uses data collected from employees in organizations in Botswana (n = 438) to assess the relationship between social resources and employee engagement using Ubuntu as a mediating variable. Using mediation analysis, findings suggest that high levels of Ubuntu enhance the strength of the relationship among supervisor support, colleague support and employee engagement. These findings open significant potential for future studies identifying the cultural peculiarities as well as managerial implications of management concepts such as employee engagement in non-western settings and underlining the importance of the Ubuntu concept in managing staff in a sub-Saharan Africa country.

Residents’ perceptions of the impact of tourism in Abu Dhabi, United Arab Emirates

2017 ◽  
Vol 11 (4) ◽  
pp. 551-572 ◽  
Author(s):  
Nada Hammad ◽  
Syed Zamberi Ahmad ◽  
Avraam Papastathopoulos
Keyword(s):  
United Arab Emirates ◽  
Social Exchange ◽  
Structural Equation ◽  
Social Exchange Theory ◽  
Cultural Influences ◽  
Abu Dhabi ◽  
Equation Modeling ◽  
Content Type ◽  
The Social ◽  
The Impact

Purpose This paper aims to investigate residents’ perceptions of tourism’s impact on their support for tourism development in Abu Dhabi, United Arab Emirates (UAE). Design/methodology/approach Data were collected using self-administered questionnaires from Abu Dhabi residents (n = 407), who represented 30 nationalities residing in the emirate. Based on social exchange theory, structural equation modeling was used to test hypotheses. Findings Results suggest that Abu Dhabi residents perceive the impacts of tourism positively and are more sensitive to the environmental and economic influences of tourism than the social and cultural influences. Research limitations/implications This study was limited to Abu Dhabi residents; findings cannot be generalized to other emirates in the UAE, or other countries. Originality/value This study adds value to extant tourism literature by investigating residents’ perceptions of the influence of tourism in one of the richest cities worldwide, which aspires to be one of the fastest growing tourism destinations in the Middle East.

scholarly journals Social Context of Child Survival Strategies among Mothers in Polygynous Marriages in Ibadan, Nigeria

2018 ◽  
Vol 16 (2) ◽  
Author(s):  
Okechukwu S. Chukwudeh ◽  
Funmilola E. Ojo
Keyword(s):  
Social Context ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Child Survival ◽  
Target Population ◽  
Survival Strategies ◽  
Economic Activities ◽  
The Sustainable Development ◽  
The Social ◽  
Ibadan Nigeria

The study examined the social context of child survival strategies among mothers in polygynous marriages in Ibadan, Nigeria. The social exchange theory was employed as the theoretical framework. Thirty in-depth interviews were conducted with mothers in Polygynous marriages. Referral and snowball techniques were used to reach the target population. Mothers in polygynous marriages were purposively selected from three geographical locations in Ibadan, Nigeria. Manual content analysis was used to analyze the data for the study. The result showed that most mothers in polygynous marriages in Ibadan engaged in informal economic activities in order to raise finance needed for sustenance and child survival; use traditional herbs for child care, treatment and survival; live separately from other wives in order to prevent childhood sicknesses associated with congestion and overcrowding in the house. In addition, there is inconsistency in administering immunization to children due to poverty. The study concluded that mother’s place of residence, health care practices, and engaging in informal economic activities positively influenced child survival among women in polygynous marriages in Ibadan. There is need for more awareness campaign to ensure that children in polygynous families are regularly administered with vaccines in order to ensure their survival and achievement of the Sustainable Development Goal 3.

scholarly journals Understanding the dimensions of managerial decency construct

2021 ◽  
Vol 26 (1) ◽  
pp. 37-62
Author(s):  
Belma Hadžiomerović ◽  
Emir Kurtić ◽  
Maja Arslanagić Kalajdžić
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Employee Development ◽  
Theory And Practice ◽  
Measurement Scale ◽  
Mutual Trust ◽  
Comprehensive Overview ◽  
Qualitative And Quantitative ◽  
The Social ◽  
Insight Into

This study aims to improve the understanding of perceived managerial decency by developing an initial set of items for its measurement scale. Based on the social exchange theory and driven by the strong need for instilling more decency and civility in managerial discourse, this study makes a comprehensive overview of the scope and domain of perceived managerial decency and extracts the potential decency dimensions. After conducting a literature review, 50 collected interview responses on typical examples of managerial decency, as perceived by employees, served as a basis for further analysis. Using the content analysis tools, we generated a set of initial items and dimensions of decency. Those were further refined by 21 experts (5 from academia and 16 from the target audience) using the means of qualitative and quantitative assessment. as a result, we define the perceived managerial decency construct and outline its six potential dimensions: (1) respectful interactions, (2) treatment with good manners, (3) employee development, (4) mutual trust, (5) decent feedback, and (6) providing insight into a bigger picture, as well as generate a set of 75 valid items that reflect the decency construct. We further discuss the research implications for theory and practice.

scholarly journals IMPLEMENTASI SERVANT LEADERSHIP SERTA DAMPAKNYA TERHADAP SIKAP KERJA KARYAWAN

NIAGAWAN ◽  
2020 ◽  
Vol 9 (2) ◽  
pp. 144
Author(s):  
Tri Wulida Afrianty ◽  
Arina Kusumaningtias ◽  
M. Cahyo Widyo Sulistyo
Keyword(s):  
Servant Leadership ◽  
Employee Engagement ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Exchange Theory

Meskipun penelitian tentang topik kepemimpinan telah banyak dilakukan, namun penelitian serta publikasi yang sistematis tentang servant leadership (kepemimpinan melayani) di Indonesia masih terbatas. Oleh karena itu, dengan menggunakan Social Exchange Theory (Teori Pertukaran Sosial), penelitian ini bertujuan untuk menganalisis pengaruh servant leadership dan peran mediasi kepuasan kerja terhadap employee engagement (keterikatan karyawan) di PT. ASABRI (Persero), Indonesia. Analisis hierarchichal regression (regresi hirarkikal) digunakan untuk menguji hipotesis penelitian ini dengan bantuan software SPSS versi 25. Hasil penelitian ini menunjukkan bahwa: 1) servant leadership memiliki pengaruh yang signifikan terhadap employee engagement, 2) servant leadership memiliki pengaruh signifikan terhadap kepuasan kerja 3) kepuasan kerja memiliki pengaruh yang signifikan terhadap employee engagement 4) kepuasan kerja terbukti memiliki peran mediasi pada pengaruh servant leadership terhadap employee engagementKata Kunci: Servant Leadership, Kepuasan Kerja, Employee Engagement, Social Exchange Theory

scholarly journals Siwa-Sisya Relationship On Ngaben Ceremony In Adat Belayu Village

2019 ◽  
Vol 3 (1) ◽  
pp. 68
Author(s):  
I Wayan Wirta ◽  
Ida Bagus Putu Supradi
Keyword(s):  
Social Construction ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Theoretical Foundation ◽  
Management Theory ◽  
Communication Management ◽  
Social Construction Theory ◽  
Reduction Techniques ◽  
The Social ◽  
Construction Model

<p>This research entitled: "<em>Siwa-sisya</em> Relationship at <em>Ngaben</em> Ceremony in <em>Adat</em> Village / <em>Pakraman</em> Belayu, Marga, Tabanan". Obsessed with fulfilling the curiosity of the practice of holding a ceremonial ceremony involving a <em>siwa-sisya</em> relationship. This <em>siwa-sisya</em> relationship still seems to be held in Belayu. Whereas in some other traditional villages in Bali the <em>siwa-sisya</em> relationship has begun to diminish. This means that this research requires the disclosure of facts behind the diversity of these <em>siwa-sisya</em> relationship.The research with the title of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu, which was reviewed from the perspective of phenomenal communication, had never been examined by other researchers before, so it was open for being research. Thus there are three specific objectives to be achieved by this study, namely: to describe and interpret data regarding (1) the reality of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; (2) social construction of <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; and (3) communication management <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu. This study uses qualitative research methods, while the data collection is done through observation, interviews, and document use. The collected data is analyzed by data reduction techniques, and data display, then conclusions or verification are drawn from both. The theoretical foundation used to interpret data is social exchange theory, social construction theory, and communication management theory. This study produced three findings, namely (1) the reality model of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; (2) the social construction model of the <em>siwa-sisya</em> relationship on the <em>Ngaben</em> ceremony in Belayu; (3) management model of student communication on the <em>Ngaben</em> ceremony in Belayu. These findings are at once the conclusions of this study.</p>

Employability and Temporary Workers’ Affective Commitment: the Moderating Role of Voluntariness

2013 ◽  
Vol 16 ◽  
Author(s):  
Mafalda Espada ◽  
Maria José Chambel
Keyword(s):  
Social Exchange ◽  
Social Exchange Theory ◽  
Affective Commitment ◽  
Temporary Workers ◽  
Positive Attitudes ◽  
The Social ◽  
The Relationship ◽  
Moderating Role ◽  
Temporary Agency Workers

AbstractThe development of either internal or external employability of temporary workers has been considered a mechanism of protection since it ensures that employment can be maintained. According to the social exchange theory and the norm of reciprocity, when temporary workers perceive that the training promoted by the organization furthers employability, they are inclined to feel obligated to reciprocate with positive attitudes toward the organization. With a sample of temporary agency workers from three distinct industry organizations (N = 279), the current study investigated the relationship between training that promotes both internal and external employability and affective commitment as well as the role of voluntariness as a moderator of these relationships. The hypotheses were tested by using regression analysis. The results indicated that the perception held by temporary workers that the training they received is a promoter of their internal employability is positively correlated with their affective commitment towards the organization. Furthermore, the data revealed that this relationship is weaker for the group of temporary workers with high voluntariness. On the other hand, there was not a significant relationship between the training that promotes external employability and the affective commitment of temporary workers. Likewise, voluntariness did not moderate this relationship.

The influencing outcomes of job engagement: an interpretation from the social exchange theory

2018 ◽  
Vol 67 (5) ◽  
pp. 873-889 ◽  
Author(s):  
Nan Yin
Keyword(s):  
Task Performance ◽  
Social Exchange ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Social Exchange Theory ◽  
Exchange Theory ◽  
Citizenship Behavior ◽  
Job Engagement ◽  
Content Type ◽  
The Social

Purpose Job engagement is a positive, fulfilling, work-related state of an individual, the perfect link between individual characteristics, job factors and job performance and the important path of an organization creating competitive advantages. Based on the viewpoint of the social exchange theory, the study assumes that employees will generate different influencing outcomes, which are, in order, task performance, organizational citizenship behavior, job burnout and counter-productive work behavior (CWB), according to the degree to which they psychologically expect that job engagement could receive organizational rewards, and discusses the relationships between job engagement and task performance, organizational citizenship behavior and other variables. The paper aims to discuss these issues. Design/methodology/approach Data were collected from the employees working as the salesmen from 48 computer and computer parts sales companies. The questionnaires of the study were the paired questionnaires. In total, 150 supervisor questionnaires and 633 employee questionnaires have been distributed. Under every sales head, there were some employees. In total, 501 valid paired questionnaires were collected. AMOS 23.0 was employed to process the data in the structural equation modeling and the causal relationships among all the factors were explored. Findings The results revealed that employee job engagement had positive influence on task performance and organizational citizenship behavior and had negative influence on job burnout and counter-productive work behavior; among all the moderating variables, organizational justice just significantly and negatively moderates job engagement and CWB. Originality/value Job engagement is an actively and fully absorbing state of an individual in the work, the perfect link among individual characteristics, job factors and job engagement and the important path of an organization creating competitive advantages. Most of the past studies have explored the positive effects of job engagement. This study tries to explore the positive and negative effects of employee’s job engagement based on the social exchange theory.

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