Positive Emotions, More Than Anxiety or Other Negative Emotions, Predict Willingness to Interact With Robots

2020 ◽  
Vol 46 (8) ◽  
pp. 1270-1283 ◽  
Author(s):  
Eliot R. Smith ◽  
Steven Sherrin ◽  
Marlena R. Fraune ◽  
Selma Šabanović

Like early work on human intergroup interaction, previous research on people’s willingness to interact with robots has focused mainly on effects of anxiety. However, existing findings suggest that other negative emotions as well as some positive emotions also have effects. This article systematically examines the roles of positive and negative emotions in predicting willingness to interact with robots, using an integrative analysis of data across five studies that use diverse interaction conditions and several types of robots. We hypothesize and find that positive emotions account for more variance than negative emotions. Practically, the findings suggest new strategies for interventions, aimed at increasing positive emotions to increase willingness to engage in intergroup interaction. No existing work has examined whether positive emotions are stronger predictors than negative emotions for willingness for human intergroup interaction, an important topic for future research.

Author(s):  
Daekil Kim ◽  
Byoungsoo Kim

: Following the phenomenal growth of and competition among coffee chain retailers, the coffee chain market has expanded substantially thanks to rising income levels, the increasing young population, and rapidly changing lifestyles. Attracting consumers’ attention and enhancing their loyalty behaviors have become very difficult for coffee chain retailers. This study seeks to understand the mechanisms through which emotions and the dedication-constraint model lead to brand loyalty and willingness to pay more to certain coffee chain retailers. Emotions and the dedication-constraint model are major factors in the research, but few studies have combined them to examine the formation of loyalty behaviors. This study synthesizes emotional responses and the dedication-constraint model to develop a theoretical model. Based on the ambivalent view of emotions, it also examines how positive and negative emotions affect the combination of brand loyalty and willingness to pay more to certain coffee chain retailers. Moreover, it identifies the antecedents of affective and calculative commitments in the context of coffee chain retailers. Our findings indicate that loyalty behaviors (dedication- and constraint-based mechanisms from brand loyalty and willingness to pay more to certain coffee chain retailers), emotional responses, and affective and calculative commitments significantly affect brand loyalty directly and indirectly through both positive and negative emotions. Furthermore, service quality, physical environment quality, and price fairness significantly affect affective commitments, while price fairness significantly affects both affective and calculative commitments. Finally, affective and calculative commitments significantly affect willingness to pay more, both directly and indirectly, through positive emotions and affect it directly through negative emotions. The results’ theoretical and managerial implications and possible future research directions are discussed.


2016 ◽  
Vol 29 (2) ◽  
pp. 201-216 ◽  
Author(s):  
Maureen Bourassa ◽  
Kelton Doraty ◽  
Loleen Berdahl ◽  
Jana Fried ◽  
Scott Bell

Purpose – Research on emotion in the context of risk perception has historically focused on negative emotions, and has emphasized the effect of these negative emotions on the perception of risk amongst those who oppose (rather than support) contentious issues. Drawing on theory, the purpose of this paper is to hypothesize that both positive and negative emotions are correlated with risk perceptions regarding contentious public issues and that this occurs amongst supporters and opponents alike. Design/methodology/approach – The paper explores the relationship between emotions and perceived risk through consideration of the highly contentious case of nuclear energy in Saskatchewan, Canada. The analysis uses data from a representative telephone survey of 1,355 residents. Findings – The results suggest that positive emotions, like negative emotions, are related to nuclear energy risk perceptions. Emotions are related to risk perception amongst both supporters and opponents. Research limitations/implications – The data set’s limited number of emotion measures and single public issue focus, combined with the survey’s cross-sectional design, make this research exploratory in nature. Future research should incorporate multiple positive emotions, explore opposition, and support across a range of contentious public issues, and consider experimental models to assess causal relationships. Practical implications – The paper offers insights into how public sector managers must be cognizant of the emotional underpinnings of risk perceptions amongst both supporters and opponents of contentious public issues. Originality/value – This paper builds on and expands previous work by considering both positive and negative emotions and both supporters and opponents of contentious issues.


Author(s):  
Lukasz D. Kaczmarek ◽  
Todd B. Kashdan ◽  
Maciej Behnke ◽  
Martyna Dziekan ◽  
Ewelina Matuła ◽  
...  

AbstractWhen individuals communicate enthusiasm for good events in their partners' lives, they contribute to a high-quality relationship; a phenomenon termed interpersonal capitalization. However, little is known when individuals are more ready to react enthusiastically to the partner's success. To address this gap, we examined whether positive and negative emotions boost or inhibit enthusiastic responses to partner's capitalization attempts (RCA). Participants (N = 224 individuals) responded to their partner's success. Before each capitalization attempt (operationalized as responses following the news that their partner won money in a game), we used video clips to elicit positive (primarily amusement) or negative (primarily anger) or neutral emotions in the responder. We recorded emotional valence, smiling intensity, verbal RCA, and physiological reactivity. We found indirect (but not direct) effects such that eliciting positive emotions boosted and negative emotions inhibited enthusiastic RCA (smiling intensity and enthusiastic verbal RCA). These effects were relatively small and mediated by emotional valence and smiling intensity but not physiological reactivity. The results offer novel evidence that positive emotions fuel the capitalization process.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wei Liu ◽  
Jing Wei Li ◽  
Qi Wei Zhou

Purpose From a functionalist perspective, this study aims to examine empirically how positive and negative emotions can exert influence on creativity in the workplace. This study built and tested a theoretical framework that delineates the effect of emotions on employee creativity through different learning mechanisms. Design/methodology/approach Field surveys were conducted in a Chinese company and data were collected from 340 employee-supervisor dyads. Findings The results indicate that positive emotions were positively related to task-related learning and interactional learning, both of which promote employee creativity. Task-related learning mediated the association between positive emotions and creativity. Nevertheless, negative emotions hindered employees from interactional learning and were negatively associated with creativity. Interactional learning mediated the association between negative emotions and creativity. Moreover, the interaction between positive and negative emotions was negatively associated with task-related learning. Originality/value This study contributes to the literature on emotions and employee learning by demonstrating the value of using a functionalist perspective through different procedural mechanisms for employee outcomes and exploring the mediation effects of different learning behaviors in promoting creativity.


2021 ◽  
Vol 25 ◽  
Author(s):  
Ivonne Gallegos ◽  
Rita Berger ◽  
Joan Guardia-Olmos ◽  
Jordi Escartín

Abstract Abusive supervision impacts employees’ emotions negatively and creates feelings of shame and fear. But it remains unclear how daily employees’ positive and negative emotions are affected and if they can recover. Applying the affective event theory and job demands-resources model we hypothesized that daily abusive supervision influences employees’ positive and negative emotions fluctuation over the day, recovery after work, and employee emotions the next morning. Two daily surveys were answered by 52 Mexican employees for ten days providing 347 registers in the morning and 255 in the afternoon. Hierarchical linear modeling shows alteration of positive and negative emotions in the afternoon and next day, and a positive effect over recovery in relaxation, mastery and control restoring positive emotions. However, negative emotions cannot be recovered for the following day. Additionally, we found effects of predictive variables, as the days of the week go by, positive emotions in the afternoon and negative emotions in the morning decrease. Gender shows for men a more negative effect on positive emotions in the afternoon, next morning and on mastery-recovery. Marital status revealed effect over married individuals incrementing the four recovery dimensions, increasing positive emotions, and reducing negative emotions in the afternoon and next morning. Tenure has an effect over abusive supervision, the longer employees in the company, more likely they suffer abusive supervision. We show how employees restore positive emotions after daily recovery and that negative emotions cannot be recovered for the following day; revealing how abusive managers cause emotional damage to employees every day.


Author(s):  
Yeslam Al-Saggaf

This chapter looks at the relationship between the expression of positive and negative emotions in Twitter and users' network size. The questions that guided this study are: Do users who tweet twice or more “I am bored,” “I am excited,” “I feel lonely,” “I feel loved,” “I feel sad,” and “I feel happy” gain more followers and friends or lose them? Do users who express positive emotions twice or more have more followers and friends compared to users who express negative emotions or less? Do users who express boredom, excitement, loneliness, feeling loved, sadness, and happiness twice or more interact more with their networks or less? To address these questions, the study collected 35,096 English tweets in 2016. The findings indicate that users who tweeted these emotions, their number of followers and number of friends have increased, not decreased and that only users who expressed excitement had more followers and friends than users who expressed boredom. The study contributes to the literature on the benefits that lonely, sad, and bored users can reap from expressing emotions in Twitter.


2012 ◽  
Vol 40 (7) ◽  
pp. 1857-1898 ◽  
Author(s):  
Laurie J. Barclay ◽  
Tina Kiefer

As empirical research exploring the relationship between justice and emotion has accumulated, there have been key questions that have remained unanswered and theoretical inconsistencies that have emerged. In this article, the authors address several of these gaps, including whether overall justice relates to both positive and negative emotions and whether both sets of emotions mediate the relationship between overall justice and behavioral outcomes. They also reconcile theoretical inconsistencies related to the differential effects of positive and negative emotions on behavioral outcomes (i.e., performance, withdrawal, and helping). Across two field studies (Study 1 is a cross-sectional study with multirater data, N = 136; Study 2 is a longitudinal study, N = 451), positive emotions consistently mediated the relationship between overall justice and approach-related behaviors (i.e., performance and helping), whereas negative emotions consistently mediated the relationship between overall justice and avoidance-related behaviors (i.e., withdrawal). Mixed results were found for negative emotions and approach-related behaviors (i.e., performance and helping), which indicated the importance of considering context, time, and target of the behavior. The authors discuss the theoretical implications for the asymmetric and broaden-and-build theories of emotion as well as the importance of simultaneously examining both positive and negative emotions.


2018 ◽  
Vol 42 (1) ◽  
pp. 17-50 ◽  
Author(s):  
Maïa Ponsonnet

Abstract This article presents a preliminary typology of emotional connotations in evaluative morphology, starting with diminutives and augmentatives. I inventory the emotional meanings and connotations found in a sample of nineteen languages for diminutives, and nine languages plus a few additional regional studies for augmentatives. Given the small size of the samples, this typology can only remain preliminary, but it does highlight a number of points. Across languages and continents, diminutives can express positive emotions such as compassion, love and admiration, as well as negative emotions such as contempt. The emotional connotations of augmentatives are more limited, but display a blend of positive and negative emotions including contempt and repulsion, admiration and respect, endearment and compassion. Diminutives and augmentatives do not contrast sharply with respect to emotional valence (positive or negative), but while diminutives are anchored in intimacy, the emotions conveyed by augmentatives more often relate to broader social contexts.


2021 ◽  
Author(s):  
◽  
Rebecca Bloore

<p><b>The ways in which people regulate their emotions is central to achieving wellbeing in our everyday lives. Typically it is assumed that everyone tries to experience the positive and avoid the negative, however research conducted over the last decade has demonstrated that not everyone is motivated to experience valenced emotions in this normative ‘hedonic’ fashion all of the time. Sometimes people hold and seek to satisfy ‘contra-hedonic’ motives, i.e., trying to experience negative emotions. To investigate the implications of holding one or the other type of motive, this thesis is composed of three studies that investigate the implications of holding these types of motives for emotions: 1) the first paper determined whether the motive to avoid happiness predicts depressive symptoms through the mechanism of lessened hope, 2) the second paper featured the development of a new measure designed to assess a broad range of motives for emotions, and 3) the third paper described the associations between this new measure with a commonly used emotion regulation measure.</b></p> <p>The first research paper addresses the phenomenon that some individuals do not approach and seek to experience happiness in a normative fashion. Research on this so-called ‘fear of happiness’ or ‘happiness aversion’ tendency has identified about 10-15% of community samples as composed of individuals who report not wanting to experience happy mood states. Importantly these individuals repeatedly also report elevated levels of depressive symptoms. In this study, I sought to investigate the associations among happiness aversion, hope (a protective factor against negative mood states), and depressive symptoms. Evidence was found that hope functioned both as a mediator as well as a buffer between happiness aversion and resultant depressive symptoms in a concurrent sample of 588 undergraduate psychology students. Follow-up exploratory analysis with a small longitudinal sample suggested that the concurrent findings were replicated across time. Overall findings within Study 1 suggested that interventions which promote hope can be effective in disrupting the relationship between happiness aversion and depressive symptoms.</p> <p>Happiness aversion research, similar to Study 1 described above, has documented that some individuals are motivated to avoid experiencing happiness (this non-conventional approach is termed ‘contra-hedonic’). I then asked: what about other emotions? Would it be feasible and interesting to assess how individuals try to experience and try to avoid experiencing a range of positive AND negative emotions? The second paper of this thesis describes the development of a new self-report measure, termed the General Emotion Regulation Measure (GERM), that assesses how people are motivated to experience or avoid experiencing clusters of positive and negative emotions in their everyday lives. This paper describes the literature concerning positive and negative emotion regulation motivations (both hedonic and contra-hedonic types) and shows how the new measure provides new information about people’s emotion motives. Latent profile analysis (LPA) was implemented to explore individual differences in general emotion motives, and three different profiles of individuals were identified. In a sample of 833 undergraduate students, a LPA identified these distinct profiles: 1) a normative group in which people tried to experience positive emotions and tried to avoid experiencing negative emotions; 2) a non-normative group which exhibited an aversion to positive emotions and an attraction to negative emotions; and 3) another non-normative group which displayed an unwillingness or inability to regulate either positive or negative emotions. Comparisons of psychological wellbeing were computed among the three profiles using a MANOVA: it identified that the normative group reported higher levels of wellbeing (e.g., optimism) and lower levels of illbeing (e.g., depressive symptoms) compared to the other two groups. The new GERM measure highlights the general utility of these general emotion regulation motives, which, arguably, can be used to inform research on wellbeing across a wide range of psychological fields.</p> <p>The final and concluding paper within this thesis examined whether the GERM is effective in predicting facets of the commonly used emotion dysregulation scale, the Difficulties in Emotion Regulation Scale (DERS). Further, emotion dysregulation was predicted to mediate the relationship between emotion motives identified by the GERM measure and depressive symptoms. Based on previous research, it was expected that the two contra-hedonic motives’ relationships (trying to experience negative emotions and trying to avoid experiencing positive emotions) with depressive symptoms would be mediated by facets of emotion dysregulation. Findings demonstrated that two facets of emotion dysregulation, namely, lack of impulse control and lack of access to strategies, fully mediated the relationship between both contra-hedonic ER motives and depressive symptoms. The third paper demonstrated that contra-hedonic motives predict depressive outcomes through the use and instantiation of several different facets of emotion regulation difficulties. These results show that emotion motives are important in regards to setting the stage for maladaptive emotion regulation strategies and depressive symptoms.</p> <p>The three studies’ findings show that the ways in which we manage our emotions in our daily lives are guided and constrained by how individuals are motivated to experience positive and negative emotions. These studies highlight the importance that motivation has in directing individuals to choose particular ways to regulate their emotions, and these, in turn, have important effects for emotional wellbeing.</p>


2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 626-626
Author(s):  
Jeremy Hamm ◽  
Carsten Wrosch

Abstract Research shows that emotions play an important role in successful aging. However, previous studies have largely focused on the implications of dimensional indicators of emotion, such as positive and negative affect. This approach may fail to capture important distinctions between discrete emotions such as sadness, loneliness, calmness, and empathy that could become more or less adaptive with age. The present studies adopt a discrete emotion perspective to examine age-related changes in the consequences of different positive and negative emotions for successful aging. Drawing from an evolutionary-functionalist perspective, Haase, Wu, Verstaen, and Levenson investigate whether sadness becomes more salient and adaptive in old age using a multi-method approach. Lee, Lay, Mahmood, Graf, and Hoppmann address the seemingly contradictory consequences of loneliness by examining how state- and trait-loneliness interact to predict older adults’ prosocial behaviors. Hamm, Wrosch, Barlow, and Kunzmann use two studies to examine the diverging salience and 10-year health consequences of discrete positive emotions posited to motivate rest and recovery (calmness) or pursuit of novelty and stimulation (excitement). Barlow and Mauss study the co-occurrence of discrete emotions and their age-dependent associations with well-being using an adult lifespan sample. Finally, Wieck, Katzorreck, Gerstorf, Schilling, Lücke, and Kunzmann examine lifespan changes in the adaptive function of empathy by assessing the extent to which empathic accuracy protects against stress-reactivity as people age. This symposium thus integrates new research on the role of discrete positive and negative emotions and will contribute to a deeper understanding of the complex relationships between emotions and successful aging.


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