Do Reform Values Matter? Federal Worker Satisfaction and Turnover Intention at the Dawn of the Trump Presidency

2017 ◽  
Vol 48 (6) ◽  
pp. 506-521 ◽  
Author(s):  
Sung Min Park ◽  
Maria Ernita Joaquin ◽  
Kyoung Ryoul Min ◽  
Reginald G. Ugaddan
Keyword(s):  
Job Satisfaction ◽  
Hierarchical Linear Modeling ◽  
Turnover Intention ◽  
Positive Impact ◽  
Theory And Practice ◽  
Flexible Work ◽  
Linear Modeling ◽  
Work Systems ◽  
Worker Satisfaction ◽  
The Impact

With heightened bureaucratic bashing and the planned reorganization of the U.S. federal bureaucracy, hiring is going to be difficult, but what could make those already in the service satisfied and willing to stay in their jobs? How could flexible work systems have an impact on worker job satisfaction and turnover intention? Using hierarchical linear modeling, we explore the impact of alternative work systems on employee job satisfaction and turnover intention in the context of values underlying managerial reforms. Flexible work systems are found to have a positive impact moderated by the kind of values promoted by particular reforms. A discussion on the main findings, research, and practical implications for public human resource management theory and practice is provided.

Converting service encounters into cross-selling opportunities

2015 ◽  
Vol 49 (3/4) ◽  
pp. 491-511 ◽  
Author(s):  
Ting Yu ◽  
Paul Patterson ◽  
Ko de Ruyter
Keyword(s):  
Goal Orientation ◽  
Hierarchical Linear Modeling ◽  
Positive Impact ◽  
Positive Influence ◽  
Linear Modeling ◽  
Research Issues ◽  
Content Type ◽  
Joint Influence ◽  
The Impact ◽  
A Performance

Purpose – This paper aims to examine how the motivation and ability of individual employees to sell influences their units’ capability to align their service delivery with sales in a way that satisfies customers. It also addresses the potential influence of employees’ confidence in their supervisor’s ability to sell, such that they predict a joint influence of personal and proxy agency. Design/methodology/approach – This study uses hierarchical linear modeling to address the research issues. Findings – Employees’ learning orientation has a positive influence on service-sales ambidexterity, but the impact of a performance-avoidance goal orientation is negative, and a performance-prove orientation has no influence. Proxy efficacy enhances the positive impact of learning orientations due to the manager’s ability to lead by example, facilitate knowledge sharing and provide advice. However, it attenuates the impact of self-efficacy on service-sales ambidexterity, because skilled supervisors tend to take over and eliminate opportunities for employees to build their own skills. It also confirms the positive influence of service-sales ambidexterity on branch performance. Originality/value – To examine the emerging service-sales ambidexterity issues raised in frontline service units, this study adopts a motivation and capability paradigm. It is among the first studies to address service-sales ambidexterity issues by considering both individual and branch contextual factors.

Affective and normative forces between HCHRM and turnover intention in China

2016 ◽  
Vol 38 (5) ◽  
pp. 741-754 ◽  
Author(s):  
Xinxin Lu ◽  
Yidong Tu ◽  
Yanping Li ◽  
Chiang-Chun Ho
Keyword(s):  
Job Satisfaction ◽  
Positive Affect ◽  
Hierarchical Linear Modeling ◽  
Turnover Intention ◽  
Negative Relationship ◽  
Assembly Lines ◽  
Linear Modeling ◽  
Content Type ◽  
Employee Turnover Intention ◽  
Front Line Workers

Purpose – The purpose of this paper is to investigate the affective and normative mechanisms linking high-commitment human resource management (HCHRM) to employee turnover intention. Accordingly, the authors hypothesize that positive affect and group job satisfaction mediate the relationship between HCHRM and turnover intention. Design/methodology/approach – Based on a sample of 471 employees and their supervisors from 53 assembly lines in China, the hypotheses were tested with hierarchical linear modeling. Findings – The results suggested that both positive affect and group job satisfaction significantly mediated the negative relationship between HCHRM and turnover intention. Moreover, the indirect effect of HCHRM on turnover intention via group job satisfaction was larger than that via positive affect. Practical implications – In the Chinese context, HCHRM practices are effective in reducing turnover intention of the first-line employees on assembly lines. Organizations should show concerns for front-line workers’ positive affect and group job satisfaction to reduce their turnover intention. Originality/value – The present research contributes to the extant literatures by uncovering the affective and normative mechanisms of the HCHRM-turnover intention association.

scholarly journals Job satisfaction, work engagement, and turnover intention of CTE health science teachers

2019 ◽  
Vol 6 (3) ◽  
pp. 224-242 ◽  
Author(s):  
Kathleen A. Park ◽  
Karen R. Johnson
Keyword(s):  
United States ◽  
Job Satisfaction ◽  
Science Teachers ◽  
Work Engagement ◽  
Turnover Intention ◽  
Positive Impact ◽  
Health Sector ◽  
The United States ◽  
Health Science ◽  
The Impact

Context: The healthcare profession is one of the largest growing occupations in the United States. Yet, there is a shortage of healthcare professionals and the situation is further compounded by insufficient instructors to prepare individuals to provide safe and quality care. A number of teachers leave the profession within 3 to 5 years of work in the classroom. It is important to ensure that teachers are satisfied and engaged at work because of the positive impact these job attitudes contribute to performance. Considering the importance of Career and Technical Education (CTE) health science teachers to the health sector, there is need to examine teacher job satisfaction and work engagement and the impact this may have on turnover intention. The purpose of this study is to examine the relationships between job satisfaction, work engagement, and turnover intention of CTE health science teachers in the United States (US).Approach: In this study, hierarchical multiple regression was used to analyze a total of 249 responses from CTE health science teachers in the State of Texas in the US.Findings: The results showed positive correlations between job satisfaction and work engagement. Additionally, job satisfaction and work engagement were negatively correlated with turnover intention. The finding also indicated that work engagement did not moderate the relationship between job satisfaction and turnover intention.Conclusions: This study builds on the work of previous researchers by further supporting the links between job satisfaction, work engagement, and turnover intention specifically in the context of teachers in CTE health science. Leaders in academic settings play a role in ensuring that strategies are in place to satisfy and engage teachers as practical ways to reduce turnover intention. In particular, administrative leaders should recognize teachers’ contributions, provide development opportunities, and promote challenging responsibilities and autonomy within the classroom. It is critical to have adequate and qualified teachers to prepare individuals to deliver safe and quality healthcare.

The Impact of Individual and Institutional Factors on Turnover Intent Among Taiwanese Correctional Staff

2016 ◽  
Vol 61 (1) ◽  
pp. 100-121 ◽  
Author(s):  
Yung-Lien Lai
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Hierarchical Linear Modeling ◽  
Personal Characteristics ◽  
Institutional Factors ◽  
Turnover Intent ◽  
Correctional Staff ◽  
Linear Modeling ◽  
Individual Level ◽  
The Impact

The existing literature on turnover intent among correctional staff conducted in Western societies focuses on the impact of individual-level factors; the possible effects of institutional contexts have been largely overlooked. Moreover, the relationships of various multidimensional conceptualizations of both job satisfaction and organizational commitment to turnover intent are still largely unknown. Using data collected by a self-reported survey of 676 custody staff employed in 22 Taiwanese correctional facilities during April of 2011, the present study expands upon theoretical models developed in Western societies and examines the effects of both individual and institutional factors on turnover intent simultaneously. Results from the use of the hierarchical linear modeling (HLM) statistical method indicate that, at the individual-level, supervisory versus non-supervisory status, job stress, job dangerousness, job satisfaction, and organizational commitment consistently produce a significant association with turnover intent after controlling for personal characteristics. Specifically, three distinct forms of organizational commitment demonstrated an inverse impact on turnover intent. Among institutional-level variables, custody staff who came from a larger facility reported higher likelihood of thinking about quitting their job.

scholarly journals The Joint Effect of Institutional Profile and National Innovation System on the types of Entrepreneurship

2021 ◽  
Vol 9 (3) ◽  
pp. 255-267
Author(s):  
Mehdi Sharifi Khobdeh ◽  
Sogand Tayebinaz
Keyword(s):  
Hierarchical Linear Modeling ◽  
Innovation System ◽  
Joint Effect ◽  
Institutional Arrangements ◽  
National Innovation System ◽  
Theory And Practice ◽  
General Level ◽  
Linear Modeling ◽  
Institutional Profile ◽  
The Impact

While prior research has uncovered the impact of some national institutions on the general level of entrepreneurship in a country, there is still limited knowledge about the role of the institutional arrangements of a country on specific types of entrepreneurial activities, namely necessity versus opportunity entrepreneurship. To address this gap, we conduct a multilevel analysis using a sample of 10776 individuals from 55 diverse countries to examine how institutional factors (i.e., countries’ institutional profile and national innovation system) impact entrepreneur’s choice of pursuing a specific type of entrepreneurship. Using Hierarchical Linear Modeling, the findings indicate that neither institutional profile nor national innovation system (NIS) elements solely determine the choice between opportunity motivated entrepreneurship (OME) and necessity motivated entrepreneurship (NME); however, OME tends to be higher in instances when supportive institutional arrangements (regulatory, normative, and cognitive) toward entrepreneurship get coupled with national innovation system factors. The study contributes to a more nuanced understanding of embedded agency within the institutional logics perspective. It bridges the literature on individual and institutional antecedents of entrepreneurship. Further implications for theory and practice are discussed.

scholarly journals Rhythmic Features of Movement Synchrony for Bonding Individuals in Dyadic Interaction

2019 ◽  
Vol 44 (1) ◽  
pp. 173-193 ◽  
Author(s):  
Ken Fujiwara ◽  
Masanori Kimura ◽  
Ikuo Daibo
Keyword(s):  
Hierarchical Linear Modeling ◽  
Dyadic Interaction ◽  
Wavelet Coherence ◽  
Linear Modeling ◽  
Theoretical Contribution ◽  
Bonding Effect ◽  
Slow Tempo ◽  
Movement Synchrony ◽  
The Impact

Abstract This study examined ways in which rhythmic features of movement contribute to bonding between individuals. Though previous studies have described synchrony as a form of social glue, this research extends those findings to consider the impact of fast versus slow tempo on movement synchrony. This two-part experiment examined dyadic interactions as they occurred between same-sex strangers (Study 1) and friends (Study 2). Participants were video-recorded as they engaged in 5- or 6-min chats, and synchrony was evaluated using wavelet transform via calculations of cross-wavelet coherence. Study 1 employed regression commonality analysis and hierarchical linear modeling and found that among various frequency bands, rapport between individuals was positively associated with synchrony under 0.025 Hz (i.e., slower than once every 40 s) and 0.5–1.5 Hz (i.e., once every 0.67–2 s). On the contrary, Study 2 determined that synchrony of 0.5–1.5 Hz was not impactful among friend dyads and only predictive of the motivation to cultivate a friendly relationship during interactions with strangers. These results indicate the existence of a distinctive rhythm for bonding individuals, and the role of pre-existing friendship as a moderator of the bonding effect of synchrony. However, the role of relative phase (i.e., timing of movement; same versus opposite timing) remains unclear, as the ratio of in- and anti-phase patterning had no significant influence on perceived rapport and motivation to develop relationships. On the basis of the research results, a theoretical contribution is proposed to the study of interpersonal coordination.

Knowledge Sharing, Organizational Climate, and Innovative Behavior: A Cross-Level Analysis of Effects

2013 ◽  
Vol 41 (1) ◽  
pp. 143-156 ◽  
Author(s):  
Chien Yu ◽  
Tsai-Fang Yu ◽  
Chin-Cheh Yu
Keyword(s):  
Organizational Climate ◽  
Knowledge Sharing ◽  
Hierarchical Linear Modeling ◽  
Organizational Innovation ◽  
Positive Association ◽  
Innovative Behavior ◽  
Linear Modeling ◽  
Individual Level ◽  
Innovation Climate ◽  
The Impact

We investigated individual-level knowledge sharing and innovative behavior of employees, organizational innovation climate, and interactions between the individual level of knowledge sharing and the climate of innovation within the organization as a whole. Employees of public corporations in the Taiwanese finance and insurance industries participated in this study. Hierarchical linear modeling (HLM) indicated a positive association between knowledge sharing and innovative behavior and a positive association between organizational innovation climate and innovative behavior. According to the results of HLM organizational innovation climate did not act as a moderator on the impact of knowledge sharing on innovative behavior.

scholarly journals Motivating Information Technology Professionals: The case of New Zealand

2017 ◽  
Vol 21 ◽  
Author(s):  
Shoaib Ahmed ◽  
Nazim Taskin ◽  
David J. Pauleen ◽  
Jane Parker
Keyword(s):  
Job Satisfaction ◽  
New Zealand ◽  
Turnover Intention ◽  
Professional Growth ◽  
Critical Role ◽  
Positive Association ◽  
It Professionals ◽  
Online Questionnaire ◽  
Significant Positive Association ◽  
The Impact

IT professionals play a critical role in organizations. Research indicates that they may be unique in their attitudes toward motivation and job satisfaction. In New Zealand, a shortage of skilled professionals may contribute to or impact on motivation. Using a modified model of Herzberg’s two-factor theory by Smerek and Peterson (2007), this research seeks to answer the question: what motivates New Zealand IT professionals? In response, an online questionnaire was distributed to a population of New Zealand IT professionals and the data analysed using Partial Least Squares to understand the relationship between the various dimensions of job satisfaction, the impact of personal and job characteristics, and turnover intention. The findings show that the New Zealand IT professional is primarily motivated by the nature of his or her work, followed by perceptions of responsibility, and how supervisors encourage an environment for such. Satisfaction with salary is a predictor to a lesser degree. Perhaps somewhat surprisingly, professional growth opportunities, career advancement, and recognition do not have a statistically-significant positive association with motivation. We conclude that, to motivate their IT workforce, organizations should: 1) focus on the nature of the jobs that IT professionals undertake; 2) train supervisors to provide an empowering environment; 3) offer competitive salaries to retain top talent; 4) not hesitate to employ IT professionals born outside New Zealand; and 5) take account of the singularities of the New Zealand labour market in seeking to attract, recruit and retain IT professionals. Implications for policy, practice and theory are discussed.

scholarly journals Factors Determining Income among Real Estate Salespersons: The Impacts of Individual Conditions, Franchises, and Regular Chains

2015 ◽  
Vol 7 (11) ◽  
pp. 94
Author(s):  
Chun-Chang Lee ◽  
Cheng-Huang Tung ◽  
Yu-Heng Lee ◽  
Shu-Man You
Keyword(s):  
Real Estate ◽  
Hierarchical Linear Modeling ◽  
Positive Impact ◽  
Working Hours ◽  
Education Level ◽  
Linear Modeling ◽  
Individual Level ◽  
The Individual ◽  
The Given ◽  
Regular Chains

<p>This study explores the factors that affect the incomes of real estate salespersons by applying hierarchical linear modeling (HLM) to investigate the incomes of real estate salespersons in Kaohsiung. A total of 510 questionnaires were distributed to large chain housing agencies, of which a total of 319 effective samples were retrieved from 54 branch stores, for an effective return rate of 62.55%. The empirical results showed that individual incomes vary significantly from store to store. About 4.8% of the variation in individual incomes was due to differences among different branch stores. The individual income of a real estate salesperson is also significantly affected by individual-level factors such as age, working hours, and working experience. The marginal impact of education level, age, working hours, and working experience on real estate salesperson income is moderated by the type of store at which the given salesperson works. In addition, a branch store’s location has a direct, significant, and positive impact on a real estate salesperson’s income.</p>

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