Exploring Traditional and Virtual Team Members’ “Best Practices”

2007 ◽  
Vol 38 (1) ◽  
pp. 60-97 ◽  
Author(s):  
D. Sandy Staples ◽  
Jane Webster
Keyword(s):  
Best Practices ◽  
Virtual Teams ◽  
Self Efficacy ◽  
Social Cognitive ◽  
Cognitive Theory ◽  
Empirical Support ◽  
Virtual Team ◽  
Team Members ◽  
Differential Outcomes ◽  
Modeling Practices

Social cognitive theory is used to develop a research model that was tested by examining employees’ experiences of being a member in a traditional or virtual team. A self-efficacy for teamwork measure was developed based on best practices identified through case studies and existing literature. Then a survey of team members demonstrated that self-efficacy for teamwork is influenced by fellow team members’ modeling practices and relates strongly to a team member’s perceptions of effectiveness. Differential outcomes for traditional and two types of technology-supported virtual teams (distributed and hybrid) were found: Self-efficacy for teamwork was more important in virtual teams, providing empirical support for the importance of the best practices in this context.

Best Practices for Virtual Team Effectiveness

Virtual Teams ◽  
2011 ◽  
pp. 160-185 ◽  
Author(s):  
D. Sandy Staples ◽  
Ian K. Wong ◽  
Ann Frances Cameron
Keyword(s):  
Best Practices ◽  
Empirical Evidence ◽  
Case Studies ◽  
Virtual Teams ◽  
Team Effectiveness ◽  
Virtual Team ◽  
Research Directions ◽  
Team Members

The purpose of this chapter is to improve the understanding of what makes virtual teams effective. This is done by identifying the best practices for individual team members, the best practices for leaders and sponsors of virtual teams, and the best practices for the organizations that the virtual teams are a part of. Best practices in these categories were identified from: (1) empirical evidence from case studies of six existing virtual teams; (2) the existing literature related to virtual teams; and, (3) traditional team (i.e., collocated) and telework literature. The chapter concludes with implications for organizations and potential research directions.

Virtual team experiences in an emerging economy: a qualitative study

2018 ◽  
Vol 31 (4) ◽  
pp. 778-794 ◽  
Author(s):  
Shubhi Gupta ◽  
Govind Swaroop Pathak
Keyword(s):  
Virtual Teams ◽  
Virtual Work ◽  
Empirical Support ◽  
Virtual Team ◽  
Business Environment ◽  
Human Beings ◽  
Snowball Sampling ◽  
Structured Interviews ◽  
Content Type ◽  
Team Members

PurposeThe purpose of this paper is to document the experiences of team members in order to map the kinds of experiential outcomes that they report while working in virtual teams. The study will help to expand the understanding of various issues related to virtual work arrangements from the perceptions of information technology (IT) professionals in India.Design/methodology/approachThe study was conducted by adopting an exploratory approach with the use of qualitative methodology. The method of sampling adopted was purposive cum snowball sampling. Semi-structured interviews (face-to-face and telephonic) were conducted by taking a sample of 52 respondents, who are employed by IT organisations. The interviews were recorded digitally, transcribed and analysed by using the content-coding approach followed by a thematic analysis.FindingsThe foremost contribution of the study is that it has considered the various motivators and the skills required to be a successful virtual team player. Significant challenges encountered in virtual teams have also been identified.Practical implicationsVirtual teams in the contemporary business environment are evolving with an unparalleled velocity. The findings of the paper have implications for managers, team leaders and change agents regarding how to transform and sustain in the rapidly changing business context of emerging economies.Originality/valueIn the extant literature on virtual teams very little is known about how individual members perceive this new form of teamwork. The findings of the study advance research on the topic of virtual teams by lending empirical support with respect to the interaction effects between IT and human beings. Recommendations have been provided for individual team members and organisations.

Effective Virtual Teams

2011 ◽  
pp. 1272-1278
Author(s):  
D. Sandy Staples ◽  
Ian K. Wong ◽  
Ann-Frances Cameron
Keyword(s):  
Best Practices ◽  
Virtual Teams ◽  
Virtual Work ◽  
Virtual Team ◽  
Full Potential ◽  
Success Rates ◽  
Team Members ◽  
Geographically Dispersed ◽  
The Individual ◽  
Collocated Teams

Virtual teams are now being used by many organizations to enhance the productivity of their employees and to bring together a diversity of skills and resources (Gignac, 2005; Majchrzak, Malhotra, Stamps, & Lipnack, 2004), and it has been suggested that this will become the normal way of working in teams in the near future (Jones, Oyund, & Pace, 2005). Virtual teams are groups of individuals who work together from different locations (i.e., are geographically dispersed), work at interdependent tasks, share responsibilities for outcomes, and rely on technology for much of their communication (Cohen & Gibson, 2003). While the use of virtual teams is more common in today’s organization, working in these teams is more complex and challenging than working in traditional, collocated teams (Dewar, 2006), and success rates in virtual teams are low (Goodbody, 2005). This article suggests best practices that organizations and virtual team members can follow to help their virtual teams reach their full potential. In this article, virtual team best practices are identified from three perspectives: organizational best practices, team leadership best practices, and team member best practices. Ideas for best practices were identified from three sources: six case studies of actual virtual teams (Staples, Wong, & Cameron, 2004); the existing literature on virtual teams; and the existing literature on traditional (i.e., collocated) teams and telecommuting (i.e., research on virtual work at the individual level).

Technological Tools to Enhance Workplace Learning among Virtual Team Members

2016 ◽  
pp. 308-328
Author(s):  
Jeanette Andrade ◽  
Wen-Hao David Huang
Keyword(s):  
Workplace Learning ◽  
Social Presence ◽  
Attribution Theory ◽  
Social Cognitive ◽  
Design Thinking ◽  
Cognitive Theory ◽  
Instructional System ◽  
Virtual Team ◽  
Design Framework ◽  
Team Members

The number of virtual employees that are a part of a virtual team is rising. To cohesively work within a virtual team, employees need to improve their knowledge and skills, both soft and hard. However, teaching one how to improve his soft skills virtually may be difficult. To address this issue, this chapter proposes a design framework to facilitate workplace learning among virtual employees by synthesizing social cognitive theory, social presence theory, swift trust theory, and conflict attribution theory based on a literature review. The proposed design framework contends that in order to support intended workplace learning, virtual employees should have opportunities to enhance social presence, to establish reciprocal trust, and to resolve conflicts collaboratively. This design framework intends to augment existing instructional system design models and to expand current instructional design thinking that seldom recognize the importance of soft social and communication skills in enhancing employee's virtual learning experience.

I Know I Can, But Can We?

2007 ◽  
Vol 38 (1) ◽  
pp. 130-155 ◽  
Author(s):  
Andrew M. Hardin ◽  
Mark A. Fuller ◽  
Robert M. Davison
Keyword(s):  
Virtual Teams ◽  
Self Efficacy ◽  
Virtual Team ◽  
The United States ◽  
Efficacy Beliefs ◽  
Future Research ◽  
Cultural Backgrounds ◽  
Team Members ◽  
Face To Face ◽  
The Individual

Given the growing use of global virtual teams, one important factor to consider when examining team performance is the cultural backgrounds of the dispersed team members. Two hundred forty-three team members from universities in the United States and Hong Kong were administered three survey questionnaires during a series of virtual team projects. Results revealed that regardless of cultural background, team members reported less confidence in their ability to work in virtual team environments than traditional face-to-face environments and that team members from individualistic cultures reported higher self-efficacy beliefs (both group self-efficacy and virtual team self-efficacy) than team members from collectivist cultures. Furthermore, when the reference for efficacy beliefs changed from the individual to the group, the magnitude of change was greater for the collectivist versus individualistic team members. Implications and future research are also discussed.

Social Cognitive Theory and Motivation

2019 ◽  
pp. 9-26 ◽  
Author(s):  
Dale H. Schunk ◽  
Ellen L. Usher
Keyword(s):  
Social Cognitive Theory ◽  
Self Efficacy ◽  
Goal Attainment ◽  
Social Cognitive ◽  
Cognitive Theory ◽  
Outcome Expectations ◽  
Social Comparisons ◽  
Future Research ◽  
Regulatory Processes ◽  
Social Environmental

Social cognitive theory is a theory of human behavior that emphasizes learning from the social environment. This chapter focuses on Bandura’s social cognitive theory, which postulates reciprocal interactions among personal, behavioral, and social/environmental factors. Persons use various vicarious, symbolic, and self-regulatory processes as they strive to develop a sense of agency in their lives. Key motivational processes are goals and self-evaluations of progress, outcome expectations, values, social comparisons, and self-efficacy. People set goals and evaluate their goal progress. The perception of progress sustains self-efficacy and motivation. Individuals act in accordance with their values and strive for outcomes they desire. Social comparisons with others provide further information on their learning and goal attainment. Self-efficacy is a critical influence on motivation and affects task choices, effort, persistence, and achievement. Recommendations are made for future research.

Enhancing Self-Efficacy During Community Service: Factors Influencing AmeriCorps’ Members’ Change in Self-Efficacy

2021 ◽  
pp. 089976402199165
Author(s):  
Yinglin Ma ◽  
Mary Tschirhart
Keyword(s):  
Community Service ◽  
Self Efficacy ◽  
Role Models ◽  
Social Cognitive ◽  
Cognitive Theory ◽  
Random Effects Model ◽  
Panel Survey ◽  
Positive Role ◽  
Context Specific ◽  
Service Factors

Our study uses a social cognitive theory lens to examine the development of AmeriCorps’ members’ context-specific self-efficacy (self-efficacy to perform community service). The analysis uses panel survey data from 189 Ohio State AmeriCorps members collected at the beginning and end of their service terms in 2017–2018 or 2018–2019. Using a random-effects model, the results indicate that generally self-efficacy increased from beginning to end of the service term. Perceptions of having performance accomplishments, having positive role models, and receiving useful feedback significantly increased self-efficacy to perform community service, while experiencing service stress diminished self-efficacy development.

Mobile Collaboration Support for Virtual Teams

2017 ◽  
Vol 28 (3) ◽  
pp. 48-69 ◽  
Author(s):  
Keng Siau ◽  
Min Ling
Keyword(s):  
Virtual Teams ◽  
Virtual Team ◽  
Virtual Collaboration ◽  
Conceptual Foundation ◽  
Work Systems ◽  
Team Members ◽  
Development Teams ◽  
Geographically Distributed ◽  
Qualitative Technique ◽  
Sophisticated Technology

Organizations increasingly depend on virtual teams in which geographically distributed individuals use sophisticated technology to interact and collaborate. With the advancement of mobile and wireless technology, mobile support for collaboration among virtual team members is becoming increasingly important and popular. In this research, we study the values of mobile support for virtual team members. Using the qualitative technique, Value-Focused Thinking approach, proposed by Keeney, we interviewed 30 subjects who were involved in information systems development teams and asked them the values of mobile support for virtual collaboration. This study uses Alter's Work Systems Theory as the conceptual foundation.

scholarly journals The power of individual cultural values in global virtual teams

2012 ◽  
Vol 12 (2) ◽  
pp. 193-210 ◽  
Author(s):  
Audra I. Mockaitis ◽  
Elizabeth L. Rose ◽  
Peter Zettinig
Keyword(s):  
Cultural Values ◽  
Cultural Differences ◽  
Virtual Teams ◽  
Virtual Team ◽  
Global Teams ◽  
Global Virtual Teams ◽  
Team Processes ◽  
Team Members ◽  
Face To Face ◽  
The Relationship

This paper investigates the perceptions of members of 43 culturally diverse global virtual teams, with respect to team processes and outcomes. Despite widespread acknowledgement of the challenges presented by cultural differences in the context of global teams, little is known about the effect of these differences on team dynamics in the absence of face-to-face interaction. Using a student-based sample, we study the relationship between global virtual team members’ individualistic and collectivistic orientations and their evaluations of trust, interdependence, communication and information sharing, and conflict during the team task. Our results suggest that a collectivist orientation is associated with more favorable impressions regarding global virtual team processes and that cultural differences are not concealed by virtual means of communication.

The Sources and Maintenance of Professional Golfers’ Self-Efficacy Beliefs

2013 ◽  
Vol 27 (2) ◽  
pp. 130-142 ◽  
Author(s):  
Gio Valiante ◽  
David B. Morris
Keyword(s):  
Self Efficacy ◽  
Social Cognitive ◽  
Cognitive Theory ◽  
Outcome Expectations ◽  
Efficacy Beliefs ◽  
Emotional States ◽  
Thought Patterns ◽  
Mastery Experiences ◽  
Professional Golfers ◽  
Over Time

The purpose of this study was to explore the self-efficacy beliefs of male professional golfers (N = 12). Three themes emerged from the qualitative analysis of interview responses. First, enactive mastery experiences were the most powerful source of self-efficacy. Second, golfers maintained high self-efficacy over time by recalling prior success, strategically framing experiences, and enlisting supportive verbal persuasions from themselves and from others. Finally, self-efficacy influenced professional golfers’ thought patterns, outcome expectations, and emotional states. Findings support and refine the theoretical tenets of Bandura’s social cognitive theory.

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