Messaging in the Malaysian Workplace: Communication, Social Media and Employee Wellbeing

This article attempts to identify the impact of social media and new messaging processes on the well-being of Malaysian workers (specifically middle managers). It explores Malaysian workplace use of electronic communication methods and how managers view the impact of tablets, social networking apps and similar technologies on their social and emotional well-being, including their capacity to relate to and interact with other employees. In the Malaysian capital Kuala Lumpur, 27 middle managers were interviewed in five focus groups, with the middle managers representing various public and private sector organizations. The findings reveal that social media and e-mail dominate workplace communication among these Kuala Lumpur–based managers; emotional and mental health concerns (like pressure to be constantly available) for themselves and the people they managed motivated some middle managers to preference face-to-face interaction. This was particularly true of certain contexts, like when providing one-on-one feedback on performance. The past decade has seen the widespread and rapid adoption of social media, messaging and other communication technologies in the workplace. It is hoped that this study contributes to an understanding of the impact of this change on employee well-being in Malaysia.

A Comparative Study of Public and Private Sector Organizations about the Impact of Training and Management Development Programmes on Organizational Productivity

COMMERCE TODAY ◽

10.29320/jnpgct.13.1.13 ◽

2019 ◽

Vol 13 (01) ◽

Author(s):

Saman Khan ◽

Bhavika Bharti

Keyword(s):

Private Sector ◽

Service Sector ◽

Emerging Market ◽

Management Development ◽

Organizational Productivity ◽

Public And Private ◽

Emerging Market Countries ◽

India has become one of the fastest growing economies in the world over the last two decades, undoubtedly aided in this performance by economic reforms. The striking aspect of India’s recent growth has been the dynamism of the service sector, while, in contrast, manufacturing has been much less robust, contrary to the experience in other emerging market countries, where manufacturing has grown much faster than GDP. Present study is focused on a comparative evaluation of two steel giants in India i.e. SAIL and TATA steel. The study reveals that training and MDP have positive correlation with employee development, employee satisfaction and organizational productivity whereas it has been found that private sector managers (TATA Steel) have more positive opinion for training and MDP in comparison with public sector enterprise (SAIL)

Impact of Ethical Leadership on Task Performance and Organizational Citizenship Behavior: Moderating Role of Islamic Work Ethics

Journal of Management and Research ◽

10.29145/jmr/72/070206 ◽

2020 ◽

Vol 7 (2) ◽

pp. 166-193

Author(s):

Muhammad Qasim ◽

Tahir Hussain Rizvi ◽

Muhammad Irshad

Keyword(s):

Task Performance ◽

Organizational Citizenship ◽

Ethical Leadership ◽

Organizational Citizenship Behavior ◽

Citizenship Behavior ◽

Public And Private ◽

Work Ethics ◽

The purpose of this study is to assess the impact of ethical leadership on task performance and organizational citizenship behavior (OCB), with the boundary condition of Islamic work ethics (IWE). Data were collected from 200 employees working in the public and private sector organizations in Islamabad, Pakistan. The data were analyzed through SPSS. The collected data revealed that ethical leadership has a positive and significant influence on task performance and OCB. Furthermore, IWE was also found a significant moderator by enhancing the relationship of ethical leadership and both the outcome variables. It concluded that ethical leadership sets the tone for the employees for improving their task performance and OCB. Additionally, Islamic work ethics can also enhance the positive outcomes of ethical leadership.

Communication and Collaboration in a Web 2.0 World

Cyber Behavior ◽

10.4018/978-1-4666-5942-1.ch001 ◽

2014 ◽

pp. 1-18

Author(s):

F. Dianne Lux Wigand

Keyword(s):

Social Media ◽

Web 2.0 ◽

Future Research ◽

Government Information ◽

Web 2.0 Technologies ◽

Public And Private ◽

Government Organizations ◽

Use Of Social Media ◽

Public And Private Sector

A recent paradigm shift, enabled by Web 2.0 technologies, represents a potential change from a static web presence for the delivery of government information and services to using collaborative web technologies to engage citizens and employees, enabling collaboration, fostering co-production, and encouraging transparency in government. Social media is creating new communication pathways among all stakeholders. The author examines two theoretical approaches to provide a perspective for understanding the adoption of social media and the changing relationships between government and citizens using Web 2.0 technologies. Research studies examining the adoption and use of social media by citizens and public and private sector organizations are presented. Examples of government initiatives adopting and using social media are explored. Challenges and barriers of using social media to achieve open government initiatives of participation and collaboration are examined. Recommendations for using social media to achieve government organizations' missions and to build relationships with citizens are offered. Future research directions are discussed.

A Study on the Impact of Workplace Commuting on Citizenship Behaviour of Employees Working with Public and Private Sector Organizations

Vision The Journal of Business Perspective ◽

10.1177/0972262914564043 ◽

2015 ◽

Vol 19 (1) ◽

pp. 13-24 ◽

Cited By ~ 2

Author(s):

Santhosh V.A.

Keyword(s):

Private Sector ◽

Public And Private ◽

Public Service, Governance and Web 2.0 Technologies - Advances in Web Technologies and Engineering ◽

Communication and Collaboration in a Web 2.0 World

10.4018/978-1-4666-0071-3.ch001 ◽

2012 ◽

pp. 1-18 ◽

Cited By ~ 3

Author(s):

F. Dianne Lux Wigand

Keyword(s):

Social Media ◽

Web 2.0 ◽

Future Research ◽

Government Information ◽

Web 2.0 Technologies ◽

Public And Private ◽

Government Organizations ◽

Use Of Social Media ◽

Public And Private Sector

A recent paradigm shift, enabled by Web 2.0 technologies, represents a potential change from a static web presence for the delivery of government information and services to using collaborative web technologies to engage citizens and employees, enabling collaboration, fostering co-production, and encouraging transparency in government. Social media is creating new communication pathways among all stakeholders. The author examines two theoretical approaches to provide a perspective for understanding the adoption of social media and the changing relationships between government and citizens using Web 2.0 technologies. Research studies examining the adoption and use of social media by citizens and public and private sector organizations are presented. Examples of government initiatives adopting and using social media are explored. Challenges and barriers of using social media to achieve open government initiatives of participation and collaboration are examined. Recommendations for using social media to achieve government organizations’ missions and to build relationships with citizens are offered. Future research directions are discussed.

Social Media Applications Promote Constituent Involvement in Government Management

Open Government ◽

10.4018/978-1-5225-9860-2.ch106 ◽

2020 ◽

pp. 2347-2365 ◽

Cited By ~ 1

Author(s):

Gerald A. Merwin Jr. ◽

J. Scott McDonald ◽

John R. Bennett Jr. ◽

Keith A. Merwin

Keyword(s):

Social Media ◽

Local Government ◽

Local Governments ◽

Future Research ◽

Public And Private ◽

The Social ◽

Use Of Social Media ◽

Media Applications

This chapter explores the use of social media applications by local governments to communicate with constituents and promote involvement in policy and project management activities. Although public and private sector organizations make different uses of social media (Halverson, Hauknes, Miles, & Røste, 2005), there are many ways for government and nonprofit entities to make use of Web 2.0 applications. The focus in this chapter is on local government and a variety of examples will be provided. Some local government agencies primarily provide information to constituents through the social media apps, while others solicit the input from citizens to expand involvement. Finally, suggestions for future research and uses will be discussed.

BUILDING RESOURCE NETWORKS IN SERVICE OF OLDER PEOPLE THROUGH STATE ARTS AGENCIES' COMMUNITIES OF PRACTICE

Innovation in Aging ◽

10.1093/geroni/igz038.115 ◽

2019 ◽

Vol 3 (Supplement_1) ◽

pp. S30-S30

Author(s):

Beth Bienvenu

Keyword(s):

Older Adults ◽

Well Being ◽

The United States ◽

National Endowment ◽

Public And Private ◽

Learning Programs ◽

State And Local ◽

State Arts Agencies

Abstract National, state, and local arts networks help build the capacity of public and private sector organizations to serve older adults through quality arts engagement opportunities. The National Endowment for the Arts has worked closely with state arts agencies to build networks through a community of practice to facilitate partnerships with artists, arts organizations, aging services, and the healthcare system. With more than 40 states participating, the initiative has resulted in new state partnerships, new state grant initiatives, and new arts learning programs for older adults. Arts service organizations also have a role to play in this work. For example, the American Alliance of Museums is building a network of museums that will develop and implement high-quality, intensive arts learning opportunities for older adults across the United States. This presentation will address how these networks are helping build capacity across the country to improve the health and well-being of older adults

Remote work : the necessity of today

10.22364/ncebd.2021.01 ◽

2021 ◽

Author(s):

Inese Abolina ◽

◽

Andzela Veselova ◽

Keyword(s):

Work Organization ◽

Secondary Data ◽

Professional Lives ◽

Remote Work ◽

Public And Private ◽

Global Pandemic ◽

The World ◽

Global pandemic COVID-19 has increased the level of digitalization which allows public and private sector organizations in the world to employ people remotely outside office premises and crossing borders of the world. Remote work is one of the new employment forms caused by the impact of digitalization, which keeps conquering and strengthening the positions on our daily professional lives. It means extended use of different new employment forms, including the digital transition of administration processes and business management, improvement of digital skills and competences, contributing to development of areas of services and products with higher benefit (Breaugh, Farabee, 2012). Research aims to study basic principles and tendencies of remote work organization based on theoretical aspects, draw conclusions and elaborate proposals for improvement of remote work. In order to achieve the goal, the tasks are as follows: 1) provide the explanation of remote work organization; 2) describe secondary data from a conducted survey by Milasi, S., Fernandez – Macias, E., Gonzalez-Vazquez, I. 2020, European Commission; 3) conduct survey about remote work

The Role of Social Media as a Tool for Learning

ePedagogy in Online Learning ◽

10.4018/978-1-4666-3649-1.ch002 ◽

2013 ◽

pp. 18-38 ◽

Cited By ~ 1

Author(s):

Carole A. Bagley ◽

William H. Creswell

Keyword(s):

Social Media ◽

Web 2.0 ◽

Virtual Worlds ◽

Security And Privacy ◽

Public And Private ◽

Face To Face ◽

Training Examples ◽

K 12

The use of Web 2.0 social media such as Wikipedia, YouTube, Facebook, Twitter, and virtual worlds is rapidly increasing and transformational modes of communication are emerging (Greenhow, Robelia & Hughes, 2009; Godwin, 2008; O’Reilly, 2005). Public and private sector organizations are faced with the challenges of adapting their communication practices to the rapidly changing demands of the social media environment that present risks to both information security and privacy, changes to long-established policies and organizational culture, and the rewards of deeper involvement and collaboration with users. As social media transforms communication within all organizations, its potential to transform learning is also becoming apparent. This chapter promotes a better understanding of the effects social media has on learning and the importance to learners and the learning process, with special emphasis on its effect when combining face-to-face and distance learning. The subtopic for this chapter, HCI for the Web 2.0 environment seen through a corporate training lens, is emphasized with education and training examples from corporate, K-12, university and government sectors.