Studying the User: A Matter of Perspective

2001 ◽  
Vol 98 (1) ◽  
pp. 113-128 ◽  
Author(s):  
Supriya Singh

Providers and policy-makers are interested in understanding consumers' use of new media and technologies. The challenge, however, is to work out ways in which qualitative research on the social construction and uses of the new communications technologies can connect with and reformulate issues central to industry and policy. In this paper, I present a way of exploring the perspectives of the user, and connecting them to the language and perspectives of providers and policy-makers. Users and their activities are placed at the centre of the questions. The questions and concepts then focus on the activity and nature of communication rather than the goods and services sold or the technologies being used. Information and communication technologies are studied within their social context. This research is most often qualitative because, for the most part, we are discovering new questions and exploring ambiguity. Once the user's perspectives have been discovered, it is easier to engage in dialogue with providers and policy-makers by focusing on concepts central to both sides, such as ‘design’ and ‘trust’. These concepts link issues important to the user to issues of production, diffusion and consumer confidence.

Author(s):  
Johannes Fromme

Media education is a comparatively young specialisation within educational science. It acts on the assumption that in modern (or postmodern) societies human's relation to the world is largely mediated by technical media. To act pedagogically therefore has to be conceived and understood as acting in a world shaped by information and communication technologies. Based on this media education addresses three different problems. First it tries to analyse and critically reflect on socio-cultural forms and practices of media usage in order to assess the social as well as individual relevance of technically mediated perception and communication. Second it tries do develop scientifically founded concepts for the practice of media education in order to foster people's media skills and media literacy. Third it tries to develop concepts for media didactics, that is for a methodical application of technical media in order to support teaching and learning processes.


2020 ◽  
pp. 63-73
Author(s):  
Darya Ustyuzhanina ◽  

This paper examines the social and creative practices of new media users, identifies their varieties from the point of view of the product and subject of this activity, analyzes their nature through the characteristics of the properties of the online space and through the prism of ideas about the network society. Creativity, in general, is considered in the context of the communicative approach, according to which the creative act involves not only the creation of a new, never-before-seen but also is realized when its result is included in the social context. In addition, social creativity is defined as an activity aimed at transforming social space, the product of which can be new practices, norms, values, and organizational forms of individuals. Ideas about the systemforming role of information and communication technologies in the structure of modern society allow M. Castells and J. van Dijk to characterize it as a network, whose members are included in many communities (including virtual ones) and discourses. Participation in mediated horizontal communications requires individuals to be socially active and creative. The environment of the global information network, its variability and novelty motivate the user to engage in social and creative practices. The work proposes a classification of the latter on two grounds: in terms of the subject, we can talk about individual and collective practices, in terms of the creativity result, practices are allocated to aimed at the production of digital artifacts, the implementation of socially-active activities or the creation of social samples. The author concludes that participation in creative practices allows the users to realize social and communicative needs and, ultimately, to declare their existence in the virtual world.


Author(s):  
Tomas Brusell

When modern technology permeates every corner of life, there are ignited more and more hopes among the disabled to be compensated for the loss of mobility and participation in normal life, and with Information and Communication Technologies (ICT), Exoskeleton Technologies and truly hands free technologies (HMI), it's possible for the disabled to be included in the social and pedagogic spheres, especially via computers and smartphones with social media apps and digital instruments for Augmented Reality (AR) .In this paper a nouvel HMI technology is presented with relevance for the inclusion of disabled in every day life with specific focus on the future development of "smart cities" and "smart homes".


Author(s):  
Maxim S. Kronev ◽  

With modern realities in the development of new media and the information and communication technologies (ICT), the skills of checking information for the reliability of sources – fact-checking (or fact-check) is extremely important. The article briefly considers the term fact-checking and gives the definitions and also related concepts. The author’s understanding of approaches to and tools of the fact-checking in the context of the concept “Source Studies 2.0” is offered. English dictionary definitions are analyzed and translated into Russian, an overview of the Russian-language interpretations is given, as well as links to key publications on the topic.


Author(s):  
Arjun Neupane ◽  
Jeffrey Soar ◽  
Kishor Vaidya ◽  
Sunil Aryal

Information and Communication Technologies (ICTs) have been seen as pioneering tools for the promotion of the better delivery of government programmes and services, enabling the empowerment of citizens through greater access to information, delivery of more efficient government management processes, better transparency and accountability, and the mitigation of corruption risks. Based on a literature survey of previous research conducted on ICT systems implemented in various countries, this chapter discusses the potential of different ICT tools that have the capacity to help to promote public participation for the purpose of reducing corruption. The chapter specifically reviews the different ICT tools and platforms and their roles as potential weapons in fighting corruption. This chapter also evaluates different ICT tools, including e-government and public e-procurement. Finally, the authors develop a theoretical research model that depicts the anti-corruption capabilities of ICT tools, which in turn, has implications for academics, policy makers, and politicians.


Author(s):  
Kamil Demirhan

This chapter analyzes the capacity of social media usage and the social media strategies of political parties that became the members of Turkish Parliament after 2011 election. The social media usage increases in parallel to the improvements in Information and Communication Technologies (ICTs) and it becomes an important tool with its communicative functions to realize activities in social, political, and economic fields. In the globalization process, developments in ICTs and changes in the meaning of democracy have been realized parallel to each other. Politics has become more open to interaction and the participation of different actors. ICTs have created new opportunities to interaction and participation of social actors. These improvements require transformations in the role and functions of political parties. They have to arrange their programs and structures according to participative understanding of democracy and new technologies. Social media usage is seen as a requirement for political parties and party leaders for adaptation to these developments, and it is also seen as a device with its potential for realizing participation, communication, and interaction to adapt to the changes in the understanding of politics.


2015 ◽  
pp. 1196-1225 ◽  
Author(s):  
Kamil Demirhan

This chapter analyzes the capacity of social media usage and the social media strategies of political parties that became the members of Turkish Parliament after 2011 election. The social media usage increases in parallel to the improvements in Information and Communication Technologies (ICTs) and it becomes an important tool with its communicative functions to realize activities in social, political, and economic fields. In the globalization process, developments in ICTs and changes in the meaning of democracy have been realized parallel to each other. Politics has become more open to interaction and the participation of different actors. ICTs have created new opportunities to interaction and participation of social actors. These improvements require transformations in the role and functions of political parties. They have to arrange their programs and structures according to participative understanding of democracy and new technologies. Social media usage is seen as a requirement for political parties and party leaders for adaptation to these developments, and it is also seen as a device with its potential for realizing participation, communication, and interaction to adapt to the changes in the understanding of politics.


Author(s):  
Efthimios Tambouris ◽  
Ann Macintosh ◽  
Efpraxia Dalakiouridou ◽  
Simon Smith ◽  
Eleni Panopoulou ◽  
...  

During the past few years, information and communication technologies and especially the internet are increasingly used in a vast range of human activities, including citizens' interaction with government. In this context, advanced technologies are also being used to more actively engage citizens in democratic processes, which are termed as electronic participation (eParticipation). eParticipation has attracted considerable attention worldwide. In Europe, a large number of initiatives have been funded providing valuable lessons. The aim of this chapter is to map the current state of eParticipation in Europe and provide practical recommendations. More specifically, the authors first present the results of a review of policy documents in the European Union in order to understand how eParticipation fits into European policies. They then present an analytical framework to aid theoretical understanding of eParticipation, followed by the results of a European study on eParticipation initiatives. Based on all these, the authors propose a number of recommendations on eParticipation for policy makers, practitioners, evaluators and research funders.


2013 ◽  
pp. 1521-1534
Author(s):  
Hakikur Rahman

With the advent of innovative technologies and multi-dimensional researches along the setting of entrepreneurship development, philosophy, context and business handling has been transformed from being traditional to innovative. Depending on diversity and nature of the transformation, innovation has been shifted from closed to open to crowdsourcing innovation. Ranging from small entrepreneurs to corporate business houses are being immensely benefited by the innovation techniques, especially utilizing information and communication technologies. However, the road to innovation, despite being a paradigm shift is not smooth and ready for many, particularly the small and medium enterprises who mainly deal with the clients at the outer peripheries of the social circle. This chapter synthesizes issues of opportunities and challenges for small and medium enterprises by carrying out a broad literature review and synthesis. Furthermore, the chapter will provide a few research hints to be applicable for researchers and research institutions.


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