Rethinking Leisure Tourism: From the Perspective of Tourist Touch Points and Perceived Well-being

The current study empirically examines an integrative model linking multiple types of touch points in tourism experience, hedonic well-being, eudaimonic well-being, revisit intention, and online word of mouth, in response to the calls to revitalize tourism and achieve sustainable development. The research relied on “Nong Jia Le,” an important representative survey on leisure tourism. The questionnaire was developed based on prior studies, then translated into Chinese and set up in an online survey system. In total, 316 respondents were ultimately gathered for analysis. Principal component analysis was used to test the reliability and validity of each construct, and a structural equation model was used to test the hypotheses. The findings show that tourism experiences derived from partner-owned, customer-owned, and social touch points positively affect perceived hedonic and eudaimonic well-being, while experiences derived from destination-owned touch points only positively influence hedonic well-being. In addition, both hedonic and eudaimonic well-being significantly affect consumers’ intention to revisit the destination and to spread word of mouth online. This study fills in a gap in leisure tourism literature by proposing the merits of touch points in tourism experience and placing importance on conceptions of eudaimonia. More importantly, the current research offers important social and economic considerations that can contribute to the sustainable growth of leisure tourism.

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Empirical Study on the Influencing Factors of WeChat Business Integrity

Journal of Global Information Management ◽

10.4018/jgim.20220701.oa4 ◽

2022 ◽

Vol 30 (3) ◽

pp. 1-18

Author(s):

Yangling Xiao ◽

Bingjun Tong ◽

Yanmei Sheng ◽

Mingxin Cui

Keyword(s):

Influencing Factors ◽

Structural Equation ◽

Word Of Mouth ◽

Reliability And Validity ◽

Equation Model ◽

Smart Phones ◽

The Internet ◽

Electronic Payment ◽

Practical Analysis ◽

Positive Effect

With the increasing popularity of the smart phones and electronic payment, WeChat shopping has become a trendy lifestyle for many people. However, the issue of WeChat business integrity has gradually appeared due to the virtuality of the Internet. This paper analyzed the development of WeChat business and its business integrity. The influencing factors of WeChat business integrity and related hypotheses had been studied based on theoretical and practical analysis. The reliability and validity of the data collected through questionnaires were tested with SPSS24.0. Empirical analysis was done to the hypotheses by using the structural equation model. The results indicated that products and service quality, after-sale guarantee, payment security and Word-of-mouth had a prominent positive effect on the integrity of WeChat business.

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An integrated model of financial well-being: The role of financial behavior

Accounting ◽

10.5267/j.ac.2020.12.007 ◽

2021 ◽

pp. 691-700 ◽

Cited By ~ 1

Author(s):

Rr. Iramani ◽

Lutfi Lutfi

Keyword(s):

Marital Status ◽

Financial Literacy ◽

Structural Equation ◽

Online Survey ◽

Well Being ◽

Equation Model ◽

Financial Knowledge ◽

Financial Behavior ◽

Financial Status ◽

The Government

One of the main goals of every individual or household is to achieve financial well-being. Previous research has shown that various factors influence financial well-being. This research aims to develop an integrated family financial welfare model by examining various factors that affect it. This study uses data of 1,158 households taken using an online survey. The data is analyzed using a structural equation model. The results show that financial experience, financial knowledge, financial status, and marital status directly affect financial well-being. Financial behavior significantly mediates the influence of financial behavior, financial knowledge, and locus of control on financial well-being. Furthermore, marital status strengthens the effect of financial knowledge on financial well-being, but it does not strengthen the effect of financial experience on financial well-being. This study suggests that the Government and financial authorities need to improve further the effectiveness of financial literacy and financial inclusion programs and campaign for a more frugal life among households to avoid financial difficulties.

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Counterproductive knowledge behavior in volunteer work: perspectives from the theory of planned behavior and well-being theory

Journal of Knowledge Management ◽

10.1108/jkm-08-2021-0612 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Kunio Shirahada ◽

Yixin Zhang

Keyword(s):

Nonprofit Organizations ◽

Knowledge Sharing ◽

Planned Behavior ◽

Structural Equation ◽

Online Survey ◽

Organizational Factors ◽

Well Being ◽

Equation Model ◽

Likelihood Method ◽

Content Type

Purpose This study aims to identify the counterproductive knowledge behavior (CKB) of volunteers in nonprofit organizations and its influencing factors, based on the theories of planned behavior and well-being. Design/methodology/approach An online survey was used to collect 496 valid responses. A structural equation model was constructed, and the relationships among the constructs were estimated via the maximum likelihood method. To analyze the direct and indirect effects, 2,000 bootstrapping runs were conducted. A Kruskal-Wallis test was also conducted to analyze the relationship between the variables. Findings A combination of organizational factors and individual attitudes and perceptions can be used to explain CKB. Insecurity about knowledge sharing had the greatest impact on CKB. A competitive organizational norm induced CKB while a knowledge-sharing organizational norm did not have a significant impact. Further, the more self-determined the volunteer activity was, the more the CKB was suppressed. However, well-being did not have a significant direct effect. Volunteers with high levels of well-being and self-determination had significantly lower levels of insecurity about knowledge sharing compared to those who did not. Practical implications Well-being arising from volunteering did not directly suppress CKB. To improve organizational efficiency by reducing CKB, nonprofit organization managers should provide intrinsically motivating tasks and interact with the volunteers. Originality/value There is a lack of empirical research on CKB in volunteer organizations; therefore, the authors propose a new approach to knowledge management in volunteer activities.

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How social media strategies of nonprofit organizations affect consumer donation intention and word-of-mouth

Social Behavior and Personality An International Journal ◽

10.2224/sbp.4412 ◽

2017 ◽

Vol 45 (11) ◽

pp. 1775-1786 ◽

Cited By ~ 2

Author(s):

Yi Feng ◽

Lanying Du ◽

Qian Ling

Keyword(s):

Social Media ◽

Nonprofit Organizations ◽

Structural Equation ◽

Online Survey ◽

Word Of Mouth ◽

Equation Model ◽

Electronic Word Of Mouth ◽

Perceived Trust ◽

Donation Intention ◽

Positive Effect

Our purpose in this study was to validate the role of consumers' perceived trust and satisfaction in the internal mechanism of the effect of nonprofit organizations' social media strategies on consumers' donation intention and electronic word-of-mouth. We developed an online survey that was completed by 242 followers of the One Foundation nonprofit organization on social media. Responses were analyzed with a structural equation model. The results showed that both dissemination and interactivity had a significantly positive effect on consumers' perceived trust and satisfaction, which subsequently influenced their donation intention, and electronic word-of-mouth. Disclosure had a positive effect only on trust. Practical implications for managers of nonprofit organizations are discussed.

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Value Contribution of Rural E-commerce Development: Model Constructing and Empirical Testing

CONVERTER ◽

10.17762/converter.125 ◽

2021 ◽

pp. 242-257

Author(s):

Xutang Chen, Jingjing Wang, Guoxin Yu

Keyword(s):

Structural Equation Model ◽

Structural Equation ◽

High Reliability ◽

Economic Value ◽

Reliability And Validity ◽

Principal Component ◽

Factor Loading ◽

Equation Model ◽

Ecological Value ◽

Value Contribution

In the field of rural e-commerce, based on literature review, the paper constructs a four-dimensional value contribution model of rural e-commerce to economic, social, cultural, and ecological development. The value contribution scale for rural e-commerce development is designed to collect experts’ opinions, then the measurement items are modified, and a questionnaire survey is conducted with farmers participating in rural e-commerce activities as the respondents. With AMOS software, a first-order structural equation model and a higher-order structural equation model are used to analyse the confirmatory factors of the rural e-commerce value contribution model, and to test the convergence and discriminative validity of the model and other important attributes. It can be concluded from the test results that the four value dimensions of the model show relatively high reliability and validity, which also suggest that the use of this model is highly rational in identifying the value contribution of the development of rural e-commerce, and has successfully developed the value contribution system of rural e-commerce as a formal theory. At the same time, according to the factor loading and the contribution rate of each principal component measured at the overall level, the weight of the principal components and indices of the overall dimension are achieved. Among the four value contribution dimensions, economic value shares the largest contribution brought by rural e-commerce development and ecological value shares the smallest. Therefore, these results and weights gained from this research will be used to determine the priority of the value contribution of rural e-commerce development, and will be taken into consideration in developing rural e-commerce.

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Exploring the commercial value of social networks

Journal of Enterprise Information Management ◽

10.1108/jeim-05-2013-0019 ◽

2014 ◽

Vol 27 (5) ◽

pp. 576-598 ◽

Cited By ~ 41

Author(s):

Hsin Chen ◽

Anastasia Papazafeiropoulou ◽

Ta-Kang Chen ◽

Yanqing Duan ◽

Hsiu-Wen Liu

Keyword(s):

Structural Equation ◽

Online Survey ◽

Word Of Mouth ◽

Time Frame ◽

Equation Model ◽

Ease Of Use ◽

Survey Method ◽

Brand Experience ◽

Content Type ◽

Facebook Pages

Purpose – The purpose of this paper is to understand the factors which impact upon the consumers’ willingness to utilise company Facebook pages and e-word-of mouth by proposing and testing a conceptual framework which is inspired by theories in marketing and information systems fields. The authors believe that only by applying both theories will provide a more complete understanding of the relationship between brand experience and Facebook. The research model attempts to illustrate the factors according to customers’ intrinsic and extrinsic motivations and their impact on brand experience, brand Facebook page loyalty and e-word-of-mouth (E-WOM). Design/methodology/approach – The authors adopted an online survey method for data collection. The subjects the authors used were Facebook users. The data were collected in Taiwan over spring 2011. The authors then used the structural equation model to analyse the data collected. Findings – The findings suggest that users are influenced by the technical characterises of a brand Facebook page, such as ease of use and usefulness, which might be combated by attempting to reduce customer effort when accessing Facebook pages. The authors conclude that customer effort influenced brand experience and consequently loyalty to brand Facebook pages and E-WOM. Research limitations/implications – The limitations of this study relate to the investigation of consumer perspectives in a specific geographical context and time frame. Originality/value – The study's contributions are both theoretical and practical, as it offers new insights into brand experience attitudes in an online environment and useful insights to companies willing to market themselves on Facebook.

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Online food delivery portals during COVID-19 times: an analysis of changing consumer behavior and expectations

International Journal of Innovation Science ◽

10.1108/ijis-10-2020-0184 ◽

2020 ◽

Vol 13 (2) ◽

pp. 218-232

Author(s):

Durant Dsouza ◽

Dipasha Sharma

Keyword(s):

Consumer Behavior ◽

Structural Equation ◽

Online Survey ◽

Principal Component ◽

Food Delivery ◽

Equation Model ◽

Bottom Line ◽

Content Type ◽

Customer Base ◽

Delivery Services

Purpose This study aims to understand the consumer behavior in the context of online food delivery services that has become crucial for all the players in the market to meet their bottom line, especially given the fact that COVID-19 has altered the mindset of consumers. The current perception was addressed and analyzed to understand the trends. So, this study examined various parameters such as e-services quality, food quality (FQ), safety measures (SM), customer satisfaction (CS) and customer loyalty (CL) in correlation to each other. Design/methodology/approach An online survey was conducted for users of the online food delivery services to understand the intentions during the month of June 2020. The total number of responses gathered were 201. The responses collected were analyzed based on the constructs formed for the following tests: reliability, convergent and discriminant analysis. Also, principal component analysis was performed to ensure that the variables are correlated to each other. This ensured that the structural equation model built is valid and of best fit. The hypotheses were tested for the discussed variables, and the results were presented accordingly. Findings The research has indicated that FQ plays a vital role for CS which indirectly influences CL. Also, the SM adopted by a restaurant and delivery service will help retain their customer base, thus ensuring loyalty. Practical implications The study will help managers of restaurants and online food platforms reorient their business model and framework according to the parameters that affect the mindset of the consumer and also help improve the retention of their customer base. Originality/value This study is original in nature and takes onto account the COVID-19 situation. The study provides insights for online food platforms to touch mainly the pain points and insights by the consumer which will aid in developing new strategies for business development and customer retention in the future.

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Empirical Study on the Influencing Factors of WeChat Business Integrity

Journal of Global Information Management ◽

10.4018/jgim.20220801oa06 ◽

2022 ◽

Vol 30 (3) ◽

pp. 0-0

Keyword(s):

Influencing Factors ◽

Structural Equation ◽

Word Of Mouth ◽

Reliability And Validity ◽

Equation Model ◽

Smart Phones ◽

The Internet ◽

Electronic Payment ◽

Practical Analysis ◽

Positive Effect

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How we assess the perioperative anxiety of surgical patients with pulmonary nodules: the revision of state-trait anxiety inventory

Journal of Cardiothoracic Surgery ◽

10.1186/s13019-020-01338-1 ◽

2020 ◽

Vol 15 (1) ◽

Author(s):

Zhenyu Zhou ◽

Ying Wang ◽

Yuequn Niu ◽

Zhehao He ◽

Manli Huang ◽

...

Keyword(s):

Trait Anxiety ◽

Structural Equation ◽

Short Form ◽

Reliability And Validity ◽

Pulmonary Nodules ◽

Principal Component ◽

Equation Model ◽

Surgical Patients ◽

State Trait Anxiety Inventory ◽

Good Reliability

Abstract Purpose The aim of the study was to develop a short form of State-Trait Anxiety Inventory (STAI) and calculate the norms for the assessment of anxiety in surgical patients in mainland China. Methods Patients who were scheduled to carry out pulmonary surgery in our department were included. The sinicized 40-item STAI Form-Y was used to assess the anxiety on the surgery eve. Then the coefficient of variation, coefficient of correlation, stepwise regression analysis, principal component analysis, and structural equation model were successively to filter the items. The reliability and validity of the revised STAI was estimated and the norms were computed. Results 445 intact replies were collected. A 13-item STAI with 6 items in state subscale and 7 items in trait subscale produced similar scores with the full version of STAI. The Cronbach alpha coefficients for the state and trait subscales were 0.924 and 0.936, respectively. The determinant coefficients were 0.781 and 0.822, respectively. Moreover, the norms of both state subscale and trait subscale are provided according to the age and gender. Conclusions The revised short form of STAI has good reliability and validity. It is likely to be more acceptable by reducing the fatigue effects, and is suitable for follow-up study on the assessment and intervention of perioperative anxiety of surgical patients with pulmonary nodules.

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Resilience, coping, and distress among healthcare service personnel during the COVID-19 pandemic

BMC Psychiatry ◽

10.1186/s12888-021-03506-6 ◽

2021 ◽

Vol 21 (1) ◽

Author(s):

Timothy R. Elliott ◽

Paul B. Perrin ◽

Anne-Stuart Bell ◽

Mark B. Powers ◽

Ann Marie Warren

Keyword(s):

Structural Equation ◽

Online Survey ◽

A Priori ◽

Well Being ◽

National Sample ◽

Equation Model ◽

Depression And Anxiety ◽

Final Model ◽

Doctoral Level ◽

Relationship Of

Abstract Background The COVID-19 pandemic has a detrimental effect on the health and well-being of health care workers (HCWs). The extent to which HCWs may differ in their experience of depression and anxiety is unclear, and longitudinal studies are lacking. The present study examined theorized differences in distress between resilient and non-resilient HCWs over time, as reported in a national online survey. We also examined possible differences in distress as a function of sex and doctoral-level status. Methods A national sample responded to an online survey data that included the study measures. Of the HCWs who responded, 666 had useable data at the two time points. A longitudinal structural equation model tested an a priori model that specified the relationship of a resilient personality prototype to self-reported resilience, coping, depression and anxiety at both measurement occasions. Additional invariance models examined possible differences by sex and doctoral-level status. Results The final model explained 46.4% of the variance in psychological distress at Time 1 and 69.1% at Time 2. A non-resilient personality prototype predicted greater depression and anxiety. A resilient personality prototype was predictive of and operated through self-reported resilience and less disengaged coping to effect lower distress. No effects were found for active coping, however. The final model was generally invariant by sex and HCWs status. Additional analyses revealed that non-doctoral level HCWs had significantly higher depression and anxiety than doctoral-level HCWs on both occasions. Conclusions HCWs differ in their susceptibility to distress imposed by COVID-19. Those who are particularly vulnerable may have characteristics that contribute to a lower sense of confidence and efficacy in stressful situations, and more likely to rely on ineffective, disengaged coping behaviors that can exacerbate stress levels. Individual interventions and institutional policies may be implemented to support HCWs at risk.

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