scholarly journals Online food delivery services: cross-sectional study of consumers’ attitude in Malaysia during and after the COVID-19 pandemic

F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 972
Author(s):  
Sin Yin Tan ◽  
Su Yin Lim ◽  
Soon Fern Yeo
Keyword(s):  
Online Survey ◽  
Food Delivery ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Time Saving ◽  
Delivery Services

Background: During the COVID-19 pandemic, Malaysian consumers were more likely to purchase food online and have it delivered to their doorstep. To stay afloat, many restaurants were pushed to provide online food delivery services (OFDS), and this sector has grown tremendously. However, will the trend persist after the pandemic? This study aims to look into how consumers’ perceptions of OFDS affect their attitude towards them. It investigates the relationship between convenience motivation, perceived ease of use, time-saving orientation and price-saving orientation in terms of future intent to use OFDS. Method: Primary data was collected from 307 respondents in Malaysia using convenience sampling method through an online survey. Respondents’ demographic background was presented statistically in cross tabulation tables to study the ratio comparison implicitly. Consistent Partial Least Square approach and bootstrapping techniques with 5,000 subsamples was employed, with the aid of SmartPLS.V3 software, to identify the significant factors influencing consumers’ continuance intention after the pandemic. Result: Perceived ease of use does not contribute significantly to continuance intention as most consumers have prior online purchase experience.  Nevertheless, time-saving orientation has a positive correlation with perceived ease of use due to the simplicity of placing an order with just a click.  It is also found that price-saving orientation is related to convenience motivation, particularly when prices can be compared on the websites or online ordering platforms. Consumers’ intention to continue using OFDS even after the COVID-19 pandemic is positively influenced by all the parameters studied, except for perceived ease of use. Conclusion: Limited work has been done on the continuance intention to use OFDS beyond the pandemic. This study provides insight for food retailers on how to enhance their business and retain their customers with the support of technology, even after the COVID-19 pandemic.

scholarly journals PENGARUH NORMA SUBYEKTIF,DAN TAM TERHADAP NIAT MENGGUNAKAN SISTEM ERP

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Rizki Endah Susilaputri
Keyword(s):  
Technology Acceptance ◽  
Business Processes ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Erp Systems

ERP is a system used by the company to integrate all business processes. This study aimed to determine the effect of Subjective Norm and Technology Acceptance Model (TAM) of the Intention to Use ERP Systems. TAM in this study was measured by two indicators: Perception Perceived Usefulness and Ease of Use.Respondents in this study were users of ERP systems on PT. Semen Gresik (Persero), Tbk. Questionnaires were the primary data used in this research and random sampling was used as data collection method. Questionnaires were distributed about 70 copies but only 63 were returned, and 3 of them were incomplete questionnaires. The data analysis technique used was Partial Least Square, with the help of Smart PLS 2.0 software.The results of this study are: 1) Subjective Norms have positive significant effect on Intention to Use ERP Systems. 2) Perceived Usefulness have positive significant effect on Intention to Use ERP Systems. 3) Perceived Ease of Use have positive significant effect on Intention to Use ERP Systems. DOI 10.5281/zenodo.1214920

scholarly journals PENGARUH NORMA SUBYEKTIF,DAN TAM TERHADAP NIAT MENGGUNAKAN SISTEM ERP

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Rizki Endah Susilaputri
Keyword(s):  
Technology Acceptance ◽  
Business Processes ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Erp Systems

ERP is a system used by the company to integrate all business processes. This study aimed to determine the effect of Subjective Norm and Technology Acceptance Model (TAM) of the Intention to Use ERP Systems. TAM in this study was measured by two indicators: Perception Perceived Usefulness and Ease of Use.Respondents in this study were users of ERP systems on PT. Semen Gresik (Persero), Tbk. Questionnaires were the primary data used in this research and random sampling was used as data collection method. Questionnaires were distributed about 70 copies but only 63 were returned, and 3 of them were incomplete questionnaires. The data analysis technique used was Partial Least Square, with the help of Smart PLS 2.0 software.The results of this study are: 1) Subjective Norms have positive significant effect on Intention to Use ERP Systems. 2) Perceived Usefulness have positive significant effect on Intention to Use ERP Systems. 3) Perceived Ease of Use have positive significant effect on Intention to Use ERP Systems.

scholarly journals The effect of college students’ technology acceptance on e-commerce adoption

2021 ◽  
Vol 14 (1) ◽  
pp. 46-62
Author(s):  
Okto Aditya Suryawirawan
Keyword(s):  
Technology Acceptance ◽  
Undergraduate Students ◽  
Self Efficacy ◽  
Structural Equation ◽  
Online Survey ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Perceived Ease Of Use

This study aims to investigate e-commerce adoption using extended technology acceptance model (TAM) by adding self-efficacy and anxiety. The research samples included 233 undergraduate students were collected using an online survey form distributed through chat groups and social media. The collected data were analysed using partial least square-structural equation modelling (PLS-SEM) to investigate the proposed hypotheses in the model. This study found that self-efficacy has no impact towards perceived usefulness, self-efficacy has positive significant impact towards perceived ease of use, anxiety has no impact on both perceived usefulness and perceived ease of use, perceived usefulness has positive significant impact towards attitude, perceived ease of use has no impact towards attitude, perceived ease of use has positive significant impact on perceived usefulness, perceived usefulness has no impact towards e-commerce adoption, perceived ease of use has positive significant impact towards e-commerce adoption, and attitude has a positive significant impact towards e-commerce adoption. These findings further confirmed that TAM not only could be used to predict e-ticketing, e-learning, e-payment, and e-commerce purchase adoption but also e-commerce entrepreneurship. This study also further confirmed that the relationship between extended variable such as self-efficacy and anxiety with TAM variables might vary according to where the investigation was being held.

scholarly journals Analisis Minat Penggunaan Surat Elektronik Kedinasan Pada Organisasi Sektor Publik (Studi Kasus Balai Diklat Keuangan Makassar)

2019 ◽  
Vol 7 (2) ◽  
pp. 143
Author(s):  
Rahmaluddin Saragih ◽  
Azwar Iskandar
Keyword(s):  
Behavioral Intention ◽  
Positive Influence ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Behavioral Intention To Use

This research aims to evaluate the factors that influenced the behavioral intensity of apparatus for using official electronic mail in public organization based on perceived user with Theory Acceptance Model  approach. Data used in this research is primary data by using questionaire. Sample collection methods used in this research was random sampling technique. Data analysis in this research uses Structural Equation Modelling (SEM) with component or varian based with Partial Least Square. The result showed that perceived ease of use significantly positive influence to perceived usefulness, perceived ease of use significantly positive influence to attitude toward using, perceived usefulness significantly positive influence to attitude toward using, behavioral intention to use significantly positive influence to actual system usage. In the other correlation path, this research also show that perceived usefulness has no significant effect on behavioral intention to use, and  attitude toward using has no attitude toward using behavioral intention to use.

scholarly journals Factors Influencing the Continuance Use of Mobile Social Media:The Effect of Privacy Concerns

2015 ◽  
Author(s):  
Kwame Simpe Ofori ◽  
Eli Fianu ◽  
Otu Larbi-Siaw ◽  
Richard Eddie Gladjah ◽  
Ezer Osei Yeboah Boateng
Keyword(s):  
Perceived Risk ◽  
Structural Equation ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Privacy Concern ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Privacy Concerns

With over 800 million active Whatsapp users, Mobile Social Networks (MSNs) have become one of the most vital means of social interactions, such as forming relationships and sharing information, sharing personal experiences. The mass adoption of MSN raises concerns about privacy and the risk of losing one’s personal information due to personal data shared online. This paper sought to examine the role of Privacy Concerns in the continuance use of Mobile Social Media. The Effects of factors such as Perceived Ease of Use, Perceived Usefulness and Perceived Risk and Perceived Enjoyments on Satisfaction and Continuance intention were also explored. Survey data was collected from 262 students in Ghana Technology University College and analysed using the Partial Least Square approach to Structural Equation Modelling with the use of SmartPLS software. Results from the analysis showed that Perceived Usefulness, Perceived Risk and Perceived Enjoyment were significant predictors of Satisfaction. Satisfaction in turn was found to be a significant predictor of Continuance Intention. Satisfaction also mediated the paths between Perceived Risk, Privacy Concern and Continuance Intention. The results are discussed and practical implications drawn.  

scholarly journals Students Acceptance of Google Classroom: An Exploratory Study using PLS-SEM Approach

2018 ◽  
Vol 13 (06) ◽  
pp. 112 ◽  
Author(s):  
Rana A. Saeed Al-Maroof ◽  
Mostafa Al-Emran
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Equation Model ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Perceived Ease Of Use ◽  
Online Questionnaire ◽  
Actual Usage

Google classroom can work in unidirectional process as it can serve the teachers’ strategies and styles on one hand and students’ perception, understanding, and effective participation in different classroom skills on the other hand. The ac-ceptance of Google classroom is affected by different factors. Some of them are still not clearly specified and discussed in previous research; therefore, they need further investigation. Based on the previous assumption, this study is an attempt to examine the factors that affect the students’ acceptance of Google classroom at Al Buraimi University College (BUC) in Oman. The Technology Acceptance Model (TAM) was adopted to formulate the hypotheses of the current study. The data was collected through an online questionnaire with 337 respondents. The Partial Least Square-Structural Equation Model (PLS-SEM) approach was used to assess both the measurement and structural models. The results of the study prove that both the perceived ease of use (PEOU) and perceived usefulness (PU) positively influence the behavioral intention, which in turn influence the actual usage of Google classrooms. This study helps the decision makers of the higher educational institutions to have a better understanding of the effectiveness of us-ing Google classroom by their students. It is assumed that it helps in measuring the level of students’ acceptance to the previously mentioned technology.

scholarly journals The Effects of Perceived Usefulness and Perceived Ease of Use on Acceptance towards Office Assistance Application among Employers to Disabled Employees

2020 ◽  
Vol 6 (1) ◽  
pp. 107
Author(s):  
Nor Intan Adha Hafit ◽  
Nor Azairiah Fatimah Othman ◽  
Syezreen Dalina Rusdi ◽  
Nurul Salizawatee Mahpar ◽  
Mohd Fariq Izmeer Mat Sharie
Keyword(s):  
Technology Acceptance ◽  
People With Disabilities ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Perceived Ease Of Use ◽  
Employees With Disabilities ◽  
Disabled Employees ◽  
Disabled Workers

Employment among people with disabilities remains debatable. This paper investigates employers' points of view towards accepting technological assistance for employees with disabilities at the workplace. Specifically, this paper examines the effects of perceived usefulness and perceived ease of use on acceptance towards Office Assistance Application among employers to disabled employees. Acceptance towards any technology has been broadly tested using Davis' Technology Acceptance Model (TAM). To prove if that is the case or not for Office Assistance Applications within the context of employers to employees with disabilities, this research was undertaken to affirm the past research. Data was collected via online questionnaires from 35 employers to Micro Enterprises organization. 6 of surveyed employers were current employers to disabled workers, 18 employers affirmed interest to employ PWDs in the future with 9 employers asserted no interest to hire disabled workers. Data was analysed using Partial Least Square Structural Equation Modelling (PLS-SEM). The result showed two hypotheses were supported evidencing positive and significant relationship between perceived ease of use and perceived usefulness, and relationship between perceived usefulness and technology acceptance. Findings are useful for employers to improve functions of their disabled workers at the workplace along with increasing employment prospects for people with disabilities.

scholarly journals FAKTOR PENENTU KUALITAS LAYANAN DAN MINAT UNTUK MELANJUTKAN PENGGUNAAN SISTEM PELAPORAN ONLINE

2017 ◽  
Vol 13 (2) ◽  
pp. 128
Author(s):  
Santirianingrum Soebandhi ◽  
Intan Nur Aini ◽  
Agus Baktiono
Keyword(s):  
Service Quality ◽  
Online Survey ◽  
Reporting System ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Survey Method ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Continuance Intention ◽  
Online Questionnaire

Abstrak: Faktor Penentu Kualitas Layanan dan Minat untuk Melanjutkan Penggunaan Sistem Pelaporan Online. Penelitian ini bertujuan untuk menganalisis pengaruh perceived usefulness, perceived ease of use, kenyamanan, dan keamanan terhadap kualitas layanan dan minat untuk melanjutkan menggunakan SIPP online di BPJS Ketenagakerjaan. Penelitian ini menggunakan metode survei online kepada 50 perusahaan peserta BPJS Ketenagakerjaan dengan segmentasi Platinum dan Gold. Kuesioner online diisi oleh Kepala Bagian Sumber Daya Manusia. Data dianalisis dengan menggunakan PLS-SEM. Penelitian ini menemukan bahwa kualitas layanan secara signifikan dipengaruhi oleh perceived ease of use dan kenyamanan, sedangkan minat melanjutkan penggunaan SIPP online hanya dipengaruhi oleh perceived usefulness. Kata Kunci: minat melanjutkan penggunaan, kualitas layanan, sistem pelaporan online Abstract: Determinants of Service Quality and Continuance Intention to Use Online Reporting System. This study aims to analyze the effect of perceived usefulness, perceived ease of use, convenience, and security towards service quality and continuance intention to use SIPP online at BPJS Employment. This study uses online survey method to 50 companies participating in BPJS Employment with Platinum and Gold segmentation. The online questionnaire was filled by the head of Human Resources Department. Data were analyzed using PLS-SEM. The results show that service quality was significantly influenced by perceived ease of use and convenience, while continuance intention to use SIPP online was only influenced by perceived usefulness. Keywords: continuance intention, service quality, online reporting system 

Behavioral Intention of Using Social Networking Site

2017 ◽  
Vol 13 (1) ◽  
pp. 61-81 ◽  
Author(s):  
Shu-Hui Chuang ◽  
Shinyi Lin ◽  
Tin-Chang Chang ◽  
Rattikorn Kaewmeesri
Keyword(s):  
Social Networking ◽  
Technology Acceptance ◽  
Behavioral Intention ◽  
Social Networking Site ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Usefulness ◽  
Least Square ◽  
Human Interaction ◽  
Perceived Ease Of Use

Although major contributions are being made by Social Networking Sites (SNS) in communications and e-commerce, very little attention has been given to its implementation. This study contributes to technology and human interaction domain by (1) extending the technology acceptance model (TAM), personality trait and telepresence in developing a comparative mode based on the behavioral intention, (2) testing the model with Partial Least Square (PLS) using Facebook user's data; and (3) comparing result across a developed (Taiwan) and an emerging (Thailand) economy. Results indicate TAM was to fit to test the behavioral intention model in these two economies. The findings support for the telepresence, perceived usefulness, and perceived ease of use, attitude and behavioral intention; however, the effect levels are different in these two countries (Taiwan vs. Thailand). In addition, only extraversion, conscientiousness, agreeableness, and neuroticism of the big-five personality have been discussed.

scholarly journals E-Learning as a Response to COVID-19 Pandemic: A preliminary study on College Students

2021 ◽  
Vol 1 ◽  
pp. 61-68
Author(s):  
Siska Ayu Kartika
Keyword(s):  
College Students ◽  
Distance Education ◽  
Structural Equation ◽  
Online Survey ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Least Square ◽  
E Learning ◽  
The Impact

There is a dilemma of accepting the new educational system, that we know as “e-learning” by students within educational institutions. We have to replace face-to-face education with distance education in response to the COVID-19. This form of distance education, e-learning, differs from conventional education: being suddenly, unreadily and forcefully implemented.  This study examined and assessed the impact of e-learning to college students, during pandemic. An online survey was conducted amongst some college students in the Mechanical Engineering Dept, at Universitas Balikpapan using a purposive sampling technique. Data were analyzed using Partial Least Square - Structural Equation Modelling (PLS-SEM). The result of this study has confirmed the positive of direct effect variables (attitude, affect and motivation; perceived behavioral intention (ease of use technology, accessibility and cognitive engagement). This study suggests relevant parties to the education system, to improve the implementation of e-learning systems.

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