CUSTOMER FOCUS IN COMPANIES OF THE CONSTRUCTION SECTOR OF THE ECONOMY

Author(s):  
Демененко ◽  
Inna Demenenko ◽  
Шавырина ◽  
Irina Shavyrina

Transformation of socio-economic relations, the accelerated development of production systems, introduction of innovative technologies, the development of the economy of excess supply, the reorientation of the development strategy of the organization in a situation of unstable market necessitates the introduction of the company´s customer-oriented approach. This approach is seen as a particular concept of the construction business, including the complex of the actions directed on satisfaction and shaping customer needs (end users and Resellers), implemented at all levels and focused on innovative (proactive) development with the aim of achieving a sustainable competitive advantage.

2018 ◽  
Vol 251 ◽  
pp. 05039
Author(s):  
Pavel Zhuravlev ◽  
Evgeniy Bachus ◽  
Irina Markova

Solving the problems of quality assurance is an integral element of the development strategy of any industry, including the investment and construction sector. Ensuring product quality is not only a competitive advantage, but also helps to reduce unforeseen resources and time costs from the occurrence of nonconformities, which has a positive effect on the economic condition of the manufacturer. The article discusses areas of modernization of quality assurance systems for the construction of nuclear power facilities.


Auditor ◽  
2015 ◽  
Vol 1 (9) ◽  
pp. 54-59
Author(s):  
Лосева ◽  
N. Loseva ◽  
Козлов ◽  
A. Kozlov

The article examines the client-oriented approach in the development strategy of banking services. Customer focus in banking based on price competition and is one of the criteria for the competitive position of the credit institution. The main activity of the bank is a customer service organization providing a full range of services designed to meet the needs of the client.


2020 ◽  
Vol 4 (4) ◽  
pp. 299-307
Author(s):  
Maria Balashova ◽  
Anastasiia Trufanova

The article intends to consider the principle of the world economy evolution which is evidence that the competitive advantages of countries have always taken priority over the comparative ones, nature-driven growth reserves of national economies. Initially, a special role in their generation and ongoing improvement was played by the ability of domestic economic actors, including the state itself, to be able to create products with higher added value in order to achieve goals within the framework of the formulated strategies on the basis of their own resource base. The study revealed that over the years, practice has shown that a unique position in the system of international economic relations can be achieved by those countries that form their own competitive advantage through the use of foreign resource base, while maintaining domestic resource factors of production. The text refers to China which is a good example of a country that has followed this path and was able to form a sustainable competitive advantage, whose experience could be useful for Russia.


2019 ◽  
Vol 1 (1) ◽  
pp. 15-24
Author(s):  
Suci Nur Utami ◽  
M Syaifulloh

The development of Jabres cattle is very important to increase the population of Jabres cattle in Brebes. There needs to be a good developmentstrategy so that Jabres cattle can have a higher competitiveness. The purpose of this research is to know the level of comparative and competitive advantages agribusiness of Jabres cattle known from the value of Domestic Resources Cost Ratio (DRCR) and Private Cost Ratio (PCR), and to determine the priorities of the development strategy Agribusiness of Jabres cattle uses the method of Analytical Hierarchy Process (AHP) with Expert Choice program. The results show that the DRCR value is 0.97 and PCR is worth 0.96, it indicates that Cow Jabres has a comparative and competitive advantage so that it can be competitiveness at the national level. Based on the Anaytical Hierarchy Process analysis that has been done, obtained the results that the most important strategy priority used to develop the agribusiness of Jabres cattle in Brebes is by increased effectiveness in livestock maintenance.


2018 ◽  
Vol 1 (1) ◽  
pp. 53-74
Author(s):  
Novan Ardy Wiyani

This article is aimed at describing the competition as well as the development strategy of the Islamic Kindergarten “Al-Irsyad” as one of competitive Islamic early childhoodeducation institution in Purwokerto. The purpose is to find the pattern of the developmentstrategy of the competitive Islamic early childhood education institution. This sort ofinstitution is expected to be able to compete in achieving righteousness in line with Islamicteachings dedicated to the community. This can be done if the Islamic early childhoodeducation institutions promote competitive excellent service. Furthermore, the rationalelies behind the idea of competitive Islamic early childhood education institutions is togenerate competitive advantage within Islamic early education institutions, to improvecommunity’s loyalty as served customer, to create Islamic early childhood institutionswhich are able to outweigh their competitors while at the same time upholding ethics,as well as Islamic virtues.


2020 ◽  
pp. 23-32
Author(s):  
A.V. Mukhin ◽  
G.E. Ganina ◽  
Yu.A. Ostrovskiy ◽  
A.P. Yakovleva

The paper presents a new approach to the development strategy of the production system based on a formalized description of bifurcations that occur in the creative activity of specialists. The goal of the development of the production system in an effort to approach the concept of a bespoke non-commodity production is justified. It is shown that an effective producer of the strategic development process is a "bifurcation producer", which in turn is the fruit of creative activity. As the first measure of evaluating the effectiveness of the strategy for the development of the production system, an approximate method for calculating the similarity coefficient of bifurcation producers to bespoke non-commodity production is proposed.


2012 ◽  
pp. 78-90
Author(s):  
Thang Nguyen Ngoc

Knowledge and the capability to create and utilize knowledge today are consid- ered to be the most important sources of a firm’s sustainable competitive advantage. This paper aims to advance understanding of the knowledge creation of firm in Vietnam by studying Alphanam Company. The case illustrates how knowledge- based management pursues a vision for the future based on ideals that consider the relationships of people in society. The finding shows that the case succeeded because of their flexibility and mobility to keep meeting to the changing needs of the customers or stakeholders. The paper also provided some suggestions for future research to examine knowledge-based management of the companies in a different industry segments and companies originating in other countries


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