scholarly journals DISTANCE FORMS OF CRISIS INTERVENTION DURING THE COVID-19 PANDEMIC

2021 ◽  
Vol 2 ◽  
pp. 257-262
Author(s):  
Anna Masariková ◽  
Daniel Markovič ◽  
Soňa Šrobárová
Keyword(s):  
Social Networks ◽  
Social Services ◽  
Crisis Intervention ◽  
Financial Support ◽  
Social Problems ◽  
Quantitative Survey ◽  
Anonymous Questionnaire ◽  
Crisis Intervention Services ◽  
Acute Crisis ◽  
Online Form

In the current pandemic period caused by COVID-19, the availability of distance forms of social services is exceedingly important. Crisis intervention performed in a distance format helps a person experiencing an acute crisis via telephone and online form of assistance. The paper's primary aim was to find out the use of distance crisis intervention services during the COVID-19 pandemic in Slovakia, to clarify what needs are prioritized for respondents at this time, the type of social problems they turn to crisis intervention and the usability of crisis lines during the pandemic. The quantitative survey was carried out in the form of an anonymous questionnaire, which was available only in electronic form via Google forms, and the respondents were addressed on social networks. The questionnaire was filled in by 291 respondents. Based on the processed data, the distance form of assistance is a little-sought option in solving social problems related to the COVID-19 pandemic. Our recommendation is to support and promote the distance form of assistance more through advertising or financial support – especially considering that many crises could not be dealt with on the part of respondents or the helplines themselves.

scholarly journals COMPONENTS OF COOPERATION OF CRISIS INTERVENTION

2020 ◽  
Vol 1 ◽  
pp. 116-120
Author(s):  
Michaela Jombíková Janáková ◽  
Soňa Šrobárová
Keyword(s):  
Social Workers ◽  
Social Services ◽  
Crisis Intervention ◽  
Social Problems ◽  
Social Protection ◽  
Research Question ◽  
Legal Protection ◽  
Diversity Techniques ◽  
Wide Range ◽  
Scientific Results

Introduction: This scientific study provides an insight into the cooperation of individual social services in connection with several methods and techniques of crisis intervention. Given the diversity of the work of crisis intervention, it brings scientific results concerning the of field social workers in social and legal protection of children and social guardianship. It is the field of social workers which cooperate and manage cooperation between individual ministries and activities of individual crisis intervention services. Aim: The main objective of the research was to investigate the cooperation of social workers with other institutions and the use of diversity techniques in dealing with different types of social problems. Methods: The research was conducted using a quantitative strategy by distributing a questionnaire of our design to social workers in Slovakia operating within the socio-legal protection and guardianship. The subject of the research was social workers of social protection. The number of respondents whose questionnaire applied to the research objectives was 56. We used statistical analysis for the phase of data processing and evaluation. Results: In the first research question, we investigated which social problems the respondents are facing in their practice most often. We can conclude that they often encounter problems solutions in the redevelopment of families, tackling crime, divorce, delinquency, and addictions. In the second research question we focused on with which institutions the workers cooperate in solving individual social problems. Conclusion: Social protection workers in their everyday practice face a wide range of problems. In solving the issues, they cooperate with other professions respectively organizations. Depending on what problems social workers usually deal with, it depends not only on their experience but on their future education.

When Helping Is Dangerous

2021 ◽  
pp. 304-327
Author(s):  
Dana C. Branson
Keyword(s):  
Social Services ◽  
Crisis Intervention ◽  
Social Service ◽  
Secondary Traumatic Stress ◽  
Service Providers ◽  
Self Care ◽  
Digital Platforms ◽  
Personal Lives ◽  
Ethical Concerns ◽  
Crisis Intervention Services

The purpose of this chapter is to discuss the growth in social services using digital platforms to provide crisis interventions for clients, families, and communities. Digitally provided services afford numerous benefits to clients, such as increased accessibility, timeliness of services, and increase of autonomy. However, there are also new ethical concerns of using digital platforms for social services, as well as dangers to providers—specifically, secondary traumatic stress, vicarious trauma, and manifestations of these phenomena in providers' professional and personal lives. The chapter will discuss these potential concerns and the need for prevention and self-care for providers. Finally, the chapter will review the necessity for ongoing trainings and additional research concerning digitally provided crisis intervention services and occupational hazards for social service providers.

Limitation of degree information for analyzing the interaction evolution in online social networks

2014 ◽  
Vol 25 (10) ◽  
pp. 1450056 ◽  
Author(s):  
Ke-Ke Shang ◽  
Wei-Sheng Yan ◽  
Xiao-Ke Xu
Keyword(s):  
Social Networks ◽  
Social Network ◽  
Social Services ◽  
Online Social Networks ◽  
Dynamic Network ◽  
Interaction Network ◽  
Strength Distribution ◽  
Customer Churn ◽  
Dynamic Social Network ◽  
Temporal Interactions

Previously many studies on online social networks simply analyze the static topology in which the friend relationship once established, then the links and nodes will not disappear, but this kind of static topology may not accurately reflect temporal interactions on online social services. In this study, we define four types of users and interactions in the interaction (dynamic) network. We found that active, disappeared, new and super nodes (users) have obviously different strength distribution properties and this result also can be revealed by the degree characteristics of the unweighted interaction and friendship (static) networks. However, the active, disappeared, new and super links (interactions) only can be reflected by the strength distribution in the weighted interaction network. This result indicates the limitation of the static topology data on analyzing social network evolutions. In addition, our study uncovers the approximately stable statistics for the dynamic social network in which there are a large variation for users and interaction intensity. Our findings not only verify the correctness of our definitions, but also helped to study the customer churn and evaluate the commercial value of valuable customers in online social networks.

scholarly journals Law enforcement agencies’ approach to de-escalation: Incorporating a social services perspective

2021 ◽  
Vol 6 (2) ◽  
pp. 66-70
Author(s):  
Lisa Deveau
Keyword(s):  
Mental Health ◽  
Law Enforcement ◽  
Social Services ◽  
Crisis Intervention ◽  
Social Innovation ◽  
Use Of Force ◽  
Interdisciplinary Approach ◽  
Law Enforcement Agencies ◽  
Police Services ◽  
Canadian Law

In this critical review and social innovation narrative, we analyze the literature regarding Canadian law enforcement agencies’ approach to de-escalation and crisis intervention. Using an interdisciplinary approach, we consider how the skills and values of social work can be used to inform and train officers on essential skills such as de-escalation and conflict resolution. We look at the systemic barriers to bringing about change within Canadian police forces as the current culture continues to be influenced by colonization and law enforcement continues to value and endorse use of force over de-escalation. While services can benefit by applying an interdisciplinary lens when training officers, the factors that impede this union and collaboration are discussed and explored as police services are given immense discretion in how they train and respond to mental health crises. In conclusion, we examine the government’s role in perpetuating these issues.

scholarly journals A Usability and Feasibility Study: GENIE - An App Supporting Self-Management among Older Adults who are High Users of the Health Care System (Preprint)

2020 ◽  
Author(s):  
Ruta Valaitis ◽  
Laura Cleghorn ◽  
Ivaylo Vassilev ◽  
Anne Rogers ◽  
Jenny Ploeg ◽  
...  
Keyword(s):  
Older Adults ◽  
Primary Care ◽  
Health Care ◽  
Social Networks ◽  
Social Services ◽  
Health Care System ◽  
Self Management ◽  
Health And Social Services ◽  
Primary Care Clinicians ◽  
Care System

BACKGROUND Primary care providers have been tasked with fostering self-management through managing referrals and linking patients to community-based health and social services. This study evaluated a web-based tool –GENIE (Generating Engagement in Network InvolvEment)– as a component of the Health TAPESTRY program to support self-management of older adults who are high health care system users. GENIE aims to empower patients to leverage their personal social networks to access community services towards reaching their health goals. GENIE maps client’s personal networks, elicits preferences, and filters local health and social resources from a community service directory based on results of a questionnaire that explores client’s interests. In the Health TAPESTRY program, volunteers conducted home visits to gather health information on tablets and implemented the GENIE tool. A report was generated for the primary care team for follow up. OBJECTIVE This study examined the usability, feasibility, and perceived outcomes of the implementation of GENIE with older adults who were enrolled in Ontario’s Health Links Program, which coordinates care for the highest users of the health care system. METHODS This study involved two primary care clinician focus groups, one clinician interview, a volunteer focus group, client telephone interviews, field observations, and GENIE utilization statistics. RESULTS Eight patients, three volunteers, and 16 primary care clinicians participated. Patients were most interested in services that were health-related (exercise and socialization). Overall, participants perceived GENIE to be useful and easy to use, despite challenges related to email set up, disease terminology, instructions for personal network mapping, and clarity of questionnaire items. Volunteer facilitation was critical to support implementation of Genie. Tool completion averaged 39 minutes. Almost all patients identified a community program or activity of interest using GENIE. Half followed up on health and social services and added new members to their network over 6 months, while one participant lost a member. Clinicians had concerns about accuracy, suitability, and quantity of suggested programs and services generated from the tool and believed that they could better tailor choices for their patients highlighting the inherent tension between user-centred preferences focused on capabilities and bio-medical definitions of need shaping professional judgement. However, clinicians did note that GENIE strengthened their understanding of patients’ personal social networks. CONCLUSIONS This study demonstrated GENIE’s potential, facilitated by volunteers, to expand patients’ social networks and link them to relevant health and social services to support self-management. Volunteers require training to effectively implement GENIE for self-management support and can help overcome time limitations that primary care clinicians face. Refining the filtering capability of GENIE to allow for better tailoring of results to address the complex needs of those who are high system users may help to improve primary care provider’s confidence in such tools. CLINICALTRIAL Not applicable

scholarly journals Applying the U.S. Model of Social Work Education Curriculum to Libyan Education

2021 ◽  
pp. 1-9
Author(s):  
Zeinab Abulhul
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Social Work Education ◽  
Teaching And Learning ◽  
Social Problems ◽  
The United States ◽  
Education Curriculum ◽  
Social Work Programs ◽  
Work Education

The Libyan government urgently needs a professional social workers’ mission to help decrease social problems that have emerged and been aggravated due to civil war and political conflicts. However, the present social work community in Libya cannot mitigate social problems or simplify social services effectively to meet people’s needs. Thus, teaching and learning methodologies need to be developed inside and outside educational institutions so that the challenges presently facing Libyan society can be overcome. The purpose of this paper is to suggest adopting an American social work curriculum experience in Libyan social work education according to Libyan ideology. The researcher depicts nine social work competencies (e.g., knowledge, professional values, skills, and professional processes and practices), as well as a set of behaviors that reflect social workers’ competencies that relate to the social work curriculum applied in colleges in the United States. The author’s goal is to encourage Libyan social work professionals to take advantage of this knowledge and these experiences to develop the Libyan social work education curriculum. This could ensure that graduates of social work programs are qualified to help people deal with social problems when they enter the workforce.

scholarly journals USE OF VEB 2.0 SOCIAL SERVICES FOR PLANNING OF INFORMATIVE SYSTEMS

1970 ◽  
Vol 12 (4) ◽  
Author(s):  
Taisiia H. Omelchenko
Keyword(s):  
Social Networks ◽  
Information System ◽  
Information Systems ◽  
Web 2.0 ◽  
Social Services ◽  
System Planning

In the article the definitions and the characteristic of Web 2.0 social networks and services are presented as well as tendencies of their development, approaches of use of Web 2.0 social services and technologies in information systems are considered and analyzed. Requirements to technological maintenance of information system “Planning of scientific researches in NPA of Ukraine” are analyzed.

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