When Helping Is Dangerous

2021 ◽  
pp. 304-327
Author(s):  
Dana C. Branson
Keyword(s):  
Social Services ◽  
Crisis Intervention ◽  
Social Service ◽  
Secondary Traumatic Stress ◽  
Service Providers ◽  
Self Care ◽  
Digital Platforms ◽  
Personal Lives ◽  
Ethical Concerns ◽  
Crisis Intervention Services

The purpose of this chapter is to discuss the growth in social services using digital platforms to provide crisis interventions for clients, families, and communities. Digitally provided services afford numerous benefits to clients, such as increased accessibility, timeliness of services, and increase of autonomy. However, there are also new ethical concerns of using digital platforms for social services, as well as dangers to providers—specifically, secondary traumatic stress, vicarious trauma, and manifestations of these phenomena in providers' professional and personal lives. The chapter will discuss these potential concerns and the need for prevention and self-care for providers. Finally, the chapter will review the necessity for ongoing trainings and additional research concerning digitally provided crisis intervention services and occupational hazards for social service providers.

Educators' Secondary Traumatic Stress, Children's Trauma, and the Need for Trauma Literacy

2019 ◽  
Vol 89 (3) ◽  
pp. 421-447 ◽  
Author(s):  
HAL A. LAWSON ◽  
JAMES C. CARINGI ◽  
RUTH GOTTFRIED ◽  
BRIAN E. BRIDE ◽  
STEPHEN P. HYDON
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
School Improvement ◽  
Health Services ◽  
Traumatic Stress ◽  
Early Identification ◽  
Secondary Traumatic Stress ◽  
Self Care ◽  
Personal Lives ◽  
Trauma Informed

In this essay, authors Lawson, Caringi, Gottfried, Bride, and Hydon introduce the concept of trauma literacy, connecting it to students' trauma and educators' secondary traumatic stress (STS). Interactions with traumatized students is one cause of STS; others derive from other traumatic encounters in schools and communities. Undesirable effects of STS start with professional disengagement and declining performance, include spill-over effects into educators' personal lives, and, ultimately, may cause them to leave the profession. The authors contend that alongside trauma-informed pedagogies and mental health services for students, mechanisms are needed for STS prevention, early identification, and rapid response. To benefit from and advance this dual framework, educators need a trauma-informed literacy that enables self-care, facilitates and safeguards interactions with trauma-impacted students and colleagues, and paves the way for expanded school improvement models.

scholarly journals 3418 Service referral follow up rate among participants of a community engagement initiative in Florida

2019 ◽  
Vol 3 (s1) ◽  
pp. 94-94
Author(s):  
Deepthi S Varma ◽  
Piyush V Chaudhari ◽  
Krishna Vaddiparti ◽  
Catherine Woodstock Striley ◽  
Linda B. Cottler
Keyword(s):  
Community Engagement ◽  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Health Needs ◽  
Utilization Rate ◽  
Community Members ◽  
University Of Florida ◽  
Service Referral

OBJECTIVES/SPECIFIC AIMS: To examine the rate of medical and social service referral utilization among community members who are enrolled in HealthStreet - a community engagement initiative at University of Florida. METHODS/STUDY POPULATION: HealthStreet utilizes the CHW model to conduct health needs assessment, provide referrals to medical and social services and link them to health research at UF. Across two follow-up schedules, these participants are contacted to assess their rate of referral utilization. RESULTS/ANTICIPATED RESULTS: From October 2011-October 2018, HealthStreet completed 10,829 health needs assessments and provided a total of 15,723 medical and/or social service referrals with an average of 1.48 referrals per person. About a third of people completed first and second follow-up respectively (n=3,461; 32.0% and n=3,477; 32.1%), and another third (n=3,891; 35.9%) completed neither. The total number of follow up attempts was 40,863, with an average of 3.85 attempts per person. The overall service utilization rate was 17.02%. The top barriers to utilization included, could not schedule an appointment (26.3%), busy on the date of appointment (21.9%), transportation (9.4%), and already received the service from elsewhere (4.7%). Others (28.3%) did not identify a specific barrier for non-utilization. DISCUSSION/SIGNIFICANCE OF IMPACT: Findings show that those who need services are still hampered by barriers to care that CHWs and other service providers could help them overcome. Facilitating the appointment and providing transportation would assist over a third of those needing services.

Creating Relatives You Don't Have: Kinship Care, Social Services and Fictive Kin

2005 ◽  
Vol 27 (3) ◽  
pp. 20-24 ◽  
Author(s):  
Deborah Youngblood ◽  
Michelle Rosenthal
Keyword(s):  
Social Services ◽  
San Francisco ◽  
Social Service ◽  
Service Providers ◽  
Extended Family ◽  
Kinship Care ◽  
Kinship Caregivers ◽  
Relative Caregivers ◽  
Social Service Delivery ◽  
Fictive Kin

What can we learn about kinship care and the effective delivery of supportive social services when we talk to relative caregivers in San Francisco, California? Practicing anthropology in a social service setting with kinship caregivers raises some interesting questions regarding "fictive kin" and effective social service delivery. Our findings from a four-year mixed methods study of kinship care families illuminate the ways that kinship families rely on a community-based social service program in a familial manner. Furthermore, the perception of social service providers functioning like extended family members both increases client satisfaction with the services as well as the ability of social service workers to build positive working relationships with clients.

scholarly journals Challenges and Prospects for Digitizing the Social Service Providers' Activities

2021 ◽  
Author(s):  
S.E. Gasumova
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Provision ◽  
Service Providers ◽  
Social Institutions ◽  
Well Being ◽  
Service Users ◽  
Social Service Providers ◽  
The Social

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work

scholarly journals Organizational and financial model of accompanied residence

2021 ◽  
Vol 22 (2) ◽  
pp. 32-39
Author(s):  
Lyudmila A. Kozhushko ◽  
Oksana N. Vladimirova ◽  
Natalia P. Lemke ◽  
Margarita A. Urmancheeva ◽  
Vladimir Yu. Soldatov
Keyword(s):  
Intellectual Disabilities ◽  
Social Services ◽  
Russian Federation ◽  
Social Service ◽  
Service Providers ◽  
Legal Framework ◽  
Disabled People ◽  
Financial Model ◽  
Working Age ◽  
The Russian Federation

The relevance of the development of developing experience and methodological support of the constituent entities of the Russian Federation. To organize activities to provide activities aimed at the development of the direction, the experience of St. Petersburg, as a subject of the leader in the Russian Federation in the development of technologies for accompanied accommodation, was studied and analyzed. The study was conducted on the basis of the results of the annual monitoring study of materials submitted by the executive authorities of 85 constituent entities of the Russian Federation on the organization of technologies for accompanied accommodation.As a result of the study, the main activities in the development of this direction in St. Petersburg were identified: expanding the regional list of social services provided by social service providers; assigning disabled people of working age with intellectual disabilities to a separate social group; developing recommended individual social service programs, including: for disabled people of working age with intellectual disabilities when living in social apartments, development of industry-specific technological regulations for the provision of measures to support disabled people, creation of equal opportunities to enter the social services market for both state and non-state social service organizations, implementation of infrastructure measures, identification of financial sources, etc. The use by the constituent entities of the Russian Federation of recommendations on reforming the regional regulatory legal framework and the implementation of key events will allow introducing the best practices of St. Petersburg in organizing various forms of accompanied residence.

scholarly journals THE ESSENCE AND FEATURES OF SOCIAL COMMISSIONING IMPLEMENTATION IN UKRAINE

2021 ◽  
pp. 155-159
Author(s):  
Zhanna Petrochko ◽  
Nataliya Datchenko
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Institutional Care ◽  
Monitoring And Evaluation ◽  
Service Needs ◽  
Research Attention ◽  
The Social ◽  
Definition Of ◽  
Families With Children

Relevance of the research problematics is proved by the social demand for acceleration of social commissioning implementation in Ukraine so as to respond to the ongoing pandemic COVID-19, armed conflict in Ukraine, long lasting tradition of institutional care  for vulnerable people. The purpose of the article is to reveal the core of social commissioning linked to social work with families with children, to characterize dynamics of its implementation and development in Ukraine. Methods of research: the theoretical analysis of actual scientific sources, rated to the topic, is applied in the research together with desk review of a new international and national legislation. The methods of generalization and systematization were applied for definition of actual interpretation of “social commissioning” and its characteristics. The results of the research are as follows: The social commissioning is determined as an instrument for public regulation in the system of social service provision by means of contracting social service providers for satisfaction of social service needs identified within social service need assessment by entities of local self-government. Research attention is paid to the structure and key elements of social commissioning. Participants (сustomers, recipients and providers of social services), constituents (social character; contracting core and innovation value), and principles of social commissioning (result orientation; awareness; planning; priority to prevention and early intervention; partnership) are covered in the article. The procedural stages of social commissioning are also unpacked in the article (designing; implementation; monitoring and evaluation). Prospects for further research are the studies of barriers to the implementation of social commissioning and ways to overcome them, development and implementation of optimal algorithms for its implementation in a decentralized environment.

Moving away from opportunity? Social networks and access to social services

Urban Studies ◽  
2019 ◽  
Vol 57 (8) ◽  
pp. 1696-1713
Author(s):  
Jae Sik Jeon
Keyword(s):  
Social Networks ◽  
Social Services ◽  
Residential Mobility ◽  
Low Income ◽  
Social Service ◽  
Service Providers ◽  
The Body ◽  
Social Service Agencies ◽  
Moving To Opportunity ◽  
The Impact

Strong social connections often deter residential mobility beyond reach of the social network. A missing link in the body of research on this subject is the significance of the role of social networks in pooling resources for costly services and neighbourhood-level access to social services. Few have explored whether assistance from local social service agencies may substitute for practical help from social networks, thereby enabling low-income assisted renters to locate housing in more desirable neighbourhoods. Relying on data from the Moving to Opportunity experiment, this article examines the impact of social networks and social services on the dynamics of residential mobility. I find that the existence of social networks in the place movers left behind tends to increase the likelihood of moving back, but this likelihood varies with current access to social service providers and distance moved. These findings suggest that policy efforts in spatial dispersion of poverty should pay close attention to the geography of social services.

South Korean nonprofits under the voucher system: Impact of organizational culture and organizational structure

2017 ◽  
Vol 62 (2) ◽  
pp. 669-683 ◽  
Author(s):  
Sunae Kwon ◽  
Baorong Guo
Keyword(s):  
Organizational Culture ◽  
South Korea ◽  
Nonprofit Organizations ◽  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Organizational Factors ◽  
Service Market ◽  
The Social ◽  
Voucher System

The social service industry in South Korea is undergoing significant changes as the Korean government has changed its approach to financing social services from direct funding support for service providers to voucher programs. This market-oriented policy has forced social service nonprofits to adopt the market practice and culture. As a result, nonprofits are becoming business-like entities striving for a share of the social service market. This study examines organizational factors that give competitive advantage to nonprofits in the social service market under the voucher system. Specifically, the study uses data collected from 35 nonprofit organizations in Busan, South Korea, to examine whether voucher revenues, an indicator of market share, is associated with organizational characteristics, including organizational culture and structure. The results may suggest strategies that help nonprofits to gain a greater share in the social service market.

HUBUNGAN TINGKAT KEMAMPUAN PERAWATAN DIRI DENGAN PERUBAHAN KONSEP DIRI PADA LANSIA DI UPT PELAYANAN SOSIAL LANJUT USIA DAN ANAK BALITA WILAYAH BINJAI MEDAN

2019 ◽  
Vol 4 (2) ◽  
pp. 36
Author(s):  
Dedi Dedi
Keyword(s):  
Early Childhood ◽  
Social Services ◽  
Social Service ◽  
Elderly Care ◽  
Self Care ◽  
The Elderly ◽  
The Self ◽  
Self Concept ◽  
Chi Square ◽  
The Relationship

Background; Elderly age is the biological systems that undergo changes in the structure and function due to old age. One of service unit that serves the safety of the elderly is UPT of Social Service of Elderly and Early Childhood in Binjai and Medan Regional. Based on the preliminary research of this study was found some old people who experienced changes of the self-care ability with self concept change by 7 men and 28 women. Objectives; This study purpose is to determine the relationship between the level of self-care ability of elderly with changes in self-concept of the elderly in UPT of social Services Elderly Social and Early Children in Binjai and Medan. Material and Method; This study used analytical (explanatory research) with cross sectional approach. The population of this study amounted to 72 people and sample in this study were taken from the population amounted 63 respondents by using purposive sampling techniques. The data used primary data, secondary data, the data tertiary, and the analysis of data was done with univariate and bivariate analysis by using chi-square test. Results;of this study with a statistical test of chi-square that the relationship between the level of self-care ability to change the self-concept of the elderly in UPT. Elderly Care and Early Children in Binjai and Medan p = 0.025 < α = 0.05 is found. Conclusion; of this research is that there is a relationship between the level of self-care ability of elderly with changes in self-concept of the elderly in UPT of Elderly Social Services and Early Childhood area Binjai and Medan. It is suggested to further researchers to do deep research about the treatments themselves with self-concept changes in Social UPT of social service of elderly and Early Childhood in Binjai and Medan regional with another methods.

Governance and the Small, Religiously Affiliated Social Service Provider

1997 ◽  
Vol 26 (4_suppl) ◽  
pp. S44-S61 ◽  
Author(s):  
Melissa M. Stone ◽  
Miriam M. Wood
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
The United States ◽  
Social Welfare Policy ◽  
Religiously Affiliated ◽  
Organization And Management ◽  
Structural Relationships ◽  
Religious Cultures ◽  
Social Service Provider

Religiously affiliated providers of social services are becoming increasingly important in the transformation of social welfare policy in the United States. This article focuses on governance issues and challenges facing these small service providers. Using perspectives from the organization and management literatures and examples from prior research, the article makes three general observations. First, predictable patterns of governance exist, depending on the types of structural relationships religiously affiliated agencies have with their religious bases. Second, governance will be affected by particular characteristics of both small and religious organizations. Third, growth presents critical challenges to the ability of these providers to maintain their indigenous religious cultures. Hypotheses are offered to stimulate further research in each of these areas.

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