scholarly journals Impact of Disruptive Technology on Sustainable Enterprise Resource Planning (S-ERP)

2021 ◽  
Author(s):  
Chulalux Soprakan ◽  
Supaporn Kiattisin
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Net Present Value ◽  
Diffusion Theory ◽  
New Technology ◽  
Resource Planning ◽  
Technology Selection ◽  
Disruptive Technology ◽  
Time Saving ◽  
The Impact

In the 21st century, we face the disruptive technology in several ways; meanwhile, the business industry still needs a sustainable system for their ultimate goal as a competitive advantage in terms of differentiation focus or cost focus. This research provides the impact result once business utilizes emerging technology in their company. For the methodology, we use factors in technology adoption from the innovation diffusion theory (IDT) for new-technology selection. In the case study, we use simulation robotic process automation (RPA) installation in the routine business process to estimate business impact. Accounting tools such as payback method (PP), net present value (NPV), internal rate of return (IRR) are used to estimate cost savings and return on investment. RPA is one of many technologies that can work collaboratively with the existing enterprise resource planning (ERP) system, new technology, and business process improvement (BPI) process. The experience results show that the RPA provides time-saving 14 times in total processes with payback result in 3.6 years and 52% IRR.

Key Information Technology and Management Issues 2011–2012: An International Study

2012 ◽  
Vol 27 (3) ◽  
pp. 198-212 ◽  
Author(s):  
Jerry Luftman ◽  
Hossein S Zadeh ◽  
Barry Derksen ◽  
Martin Santana ◽  
Eduardo Henrique Rigoni ◽  
...  
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Process Management ◽  
Global Financial Crisis ◽  
International Study ◽  
Resource Planning ◽  
Influential Factors ◽  
Customer Relationship ◽  
The Global Financial Crisis ◽  
The Impact

The importance of the impact of IT for organizations around the world, especially in light of a very slow recovery from the global financial crisis, has amplified the need to provide a better understanding of the specific geographic similarities and differences of IT managerial and technical trends. Going beyond identifying these influential factors is also the need to understand the considerations for addressing them in light of recognizing the respective local characteristics, especially when operating in a globally linked environment, although somehow heavily influenced locally. By comparing and contrasting IT trends from different geographies, this paper presents important local and international factors (e.g., management concerns, influential technologies, budgets/spending, organizational considerations) necessary to prepare IT leaders for the challenges that await them. It can also serve as an indicator as the respective geographies evolve from the economic conundrum. The research is based on data from four geographic regions (United States (US), Europe, Asia, and Latin America). The same questionnaire (although translated for the respective respondents), based on the lead authors well-respected and long-running Society for Information Management survey, was applied across the geographies. This paper presents the major findings based on survey responses from 620 respondents (275 US, 100 European, 59 Asian, and 186 Latin) in mid-2011. The top five management concerns were: (1) IT and business alignment; (2) business agility and speed to market; (3) business process management and business process reengineering; (4) business productivity and cost reduction; (5) IT reliability and efficiency. The five most influential technologies were: (1) business intelligence; (2) enterprise resource planning systems; (3) cloud computing; (4) mobile and wireless applications; (5) customer relationship management.

scholarly journals IMPROVING INSTITUTIONAL SERVICES THROUGH UNIVERSITY ERP: A STUDY OF THE ACADEMIC PLANNING MODULE DEVELOPMENT AT SEEU

SEEU Review ◽  
2017 ◽  
Vol 12 (2) ◽  
pp. 62-81
Author(s):  
Blerta Abazi Chaushi ◽  
Zamir Dika ◽  
Agron Chaushi
Keyword(s):  
Higher Education ◽  
Business Process ◽  
Enterprise Resource Planning ◽  
Success Factors ◽  
Business Processes ◽  
Higher Education Institutions ◽  
Resource Planning ◽  
Academic Planning ◽  
Critical Success ◽  
The Impact

Abstract Enterprise Resource Planning (ERP) systems are used by universities to handle the academic services and business processes while providing enhanced experience and services to students. This study begins with a background review of ERPs in higher education institutions, the impact on the business processes through optimization and the importance of critical success factors for easier implementation. Secondly, Academic Planning, a core part of the student module of ERPs for higher education, is analyzed in this paper from the prism of data integration, business process workflow, and process optimization. The issues that arise with development of a module are addressed through a case study at SEE-University. The data and business process workflows are based on an actual study by real implementation at this institution. The findings from this study will serve other universities who are in the process of implementation of an ERP to ease their development process and improve the efficiency of the services provided. Main contribution of this study is that it reduces the gap in literature and practice for issues and solutions that arise with the development of a new system, especially in higher education institutions, which in turn are very scarce in nature.

Do cloud-based enterprise resource planning systems affect the productivity of human resources in the COVID-19 era?

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaojun Yao ◽  
Masoumeh Azma
Keyword(s):  
Human Resources ◽  
Human Resource ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Equation Modeling ◽  
Planning Systems ◽  
Privacy And Security ◽  
Content Type ◽  
Enterprise Resource Planning Systems ◽  
The Impact

PurposeThis study aims to investigate the impact of skills and knowledge of employees, economic situations of the company, current IT infrastructure, payment fashion, cloud availability, and cloud privacy and security on the productivity of the human resources in the COVID-19 era.Design/methodology/approachOver the past few years, the advent of cloud-assisted technologies has dramatically advanced the Information Technology (IT)-based industries by providing everything as a service. Cloud computing is recognized as a growing technology among companies around the world. One of the most critical cloud applications is deploying systems and organizational resources, especially systems whose deployment costs are high. Manpower is one of the basic and vital resources of the organization, and organizations need an efficient workforce to achieve their goals. But, in the COVID-19 era, human resources' productivity can be reduced due to stress, high labor force, reduced organizational performance and profits, unfavorable organizational conditions, inability to manage and lack of training. Therefore, this study tries to investigate the productivity of human resources in the COVID-19 era. Data were collected from the medium-sized companies through a questionnaire. Distributed questionnaires were conducted on the Likert scale. The model is assessed using the structural equation modeling technique to examine its reliability and validity. The study is a library method and literature review. A case study was conducted through a questionnaire and statistical analysis by SPSS 25 and SMART-PLS.FindingsBased on the findings, the skills and knowledge of employees, the economic situations of the company, payment fashion, cloud availability and the current IT infrastructures of the company have a positive impact on human resource efficiency in the COVID-19 era. But cloud privacy and security have a negative effect on the productivity of human resources. The findings can be the basis for companies and organizations in the COVID-19 era.Research limitations/implicationsThis study has some restrictions that need to be considered in evaluating the obtained results. First, due to the prevalence of Coronavirus, access to information from the companies under study was limited. Second, this research may have overlooked other variables that affect human resource productivity in the COVID-19 era. Prospective researchers can examine the impact of Customer Relationship Management (CRM) and Supply Chain Management (SCM) on the human resource's productivity in the COVID-19 era.Practical implicationsThe results of this research are applicable for all companies, their departments and human resources in the COVID-19 era.Originality/valueIn this paper, human resources' productivity in the COVID-19 era is pointed out. The presented new model provides a complete framework for investigating cloud-based enterprise resource planning systems affect the productivity of human resources in the COVID-19 era.

scholarly journals Penerapan Enterprise Resource Planning (ERP) dan Pengelolaan Hubungan dengan Pelanggan untuk Sistem Informasi Penjualan pada Toko SOVIAH

2016 ◽  
Vol 2 (2) ◽  
pp. 85-96
Author(s):  
Dhani Adiatma Rimen ◽  
Ricky Akbar
Keyword(s):  
Business Process ◽  
Customer Relationship Management ◽  
Enterprise Resource Planning ◽  
Process Model ◽  
Relationship Management ◽  
Resource Planning ◽  
Customer Relationship ◽  
Use Case ◽  
Business Process Model ◽  
Use Case Diagram

Saat ini proses bisnis pembelian, persediaan, dan penjualan barang yang berjalan di Toko Soviah  masih dilakukan secara manual serta belum adanya data pelanggan tetap ditoko tersebut. Hal ini menyebabkan beberapa permasalahan antara lain, sering terjadi kesalahan pencatatan pembelian dan penjualan barang, perhitungan transaksi yang lama, lambatnya informasi ketersediaan barang di gudang serta belum adanya upaya untuk meraih loyalitas pelanggan dalam bisnis yang dijalankan. Oleh karena itu, perlu penerapan Enterprise Resource Planning (ERP) dan Customer Relationship Management (CRM) untuk sistem informasi pembelian, persediaan, dan penjualan barang serta pengelolaan hubungan dengan pelanggan yang bertujuan untuk mengatasi permasalahan tersebut. Tahapan penerapan ERP ini dimulai dengan studi pendahuluan. Aktivitasnya yaitu pengenalan perusahaan dengan wawancara dan observasi, mengidentifikasi proses bisnis pembelian, persediaan, dan penjualan barang yang sedang berjalan kemudian membuatkan usulan sistem secara terkomputerisasinya, yang digambarkan dengan menggunakan Business Process Model Notation (BPMN), serta penggambaran model kerja sistem yang akan diterapkan menggunakan use case diagram. Tahapan selanjutnya adalah melakukan studi literatur dari berbagai buku dan jurnal untuk mencari landasan teori dan penelitian terkait. Kemudian melakukan pemilihan perangkat lunak ERP, setelah itu melakukan konfigurasi dan kustomisasi modul perangkat lunak ERP tersebut, serta terakhir melakukan penerapan dan pengujian. Hasil yang diharapkan dari penelitian ini adalah dapat mengatasi permasalahan pada Toko Soviah. 

The Impact of Strategic Performance Measurement System on Organizational Performance in Saudi Universities

2013 ◽  
Vol 1 (2) ◽  
pp. 64-71
Author(s):  
Naser Zouri ◽  
Zahra Abdolkarimi ◽  
Seyed A. Payambarpour
Keyword(s):  
Performance Measurement ◽  
Organizational Performance ◽  
Performance Management ◽  
Enterprise Resource Planning ◽  
Measurement System ◽  
Resource Planning ◽  
Planning System ◽  
Performance Measurement System ◽  
Strategic Performance ◽  
The Impact

Objective- The aim of the study is to enhance the mechanism of strategic performance measurement system goals base of four research questions: (i) to what association between the MCS and enterprise resource planning system (ERPS) intention to strategy performance management system (SPMS)? (ii) To what association between the performance management system (PMS) and ERPS intention to SPMS? (iii) To what relationship between the resource–based view/capabilities and ERPS intention to SPMS? (iv)To do comprehensiveness of organizational performance factors affected on ERPS intention to SPMS? Methodology/Technique A survey questionnaire was used to collect the data in Madinah, Reyaz, and Jeddah. Data was collected during the last section of 2013 of which 160 successful questionnaires were gathered for further analysis. Findings The result shows the impact of evaluation SPMS to solve the market place error and also ability of executives' level of management to solve the behaviours issue in business organization. Novelty - The significance of study contribute executive branch in Saudi universities for the safety of strategic performance measurement system implementation to be modified or changed, taking into account the financial metrics and non-financial when designing a control system. Type of Paper Empirical paper Keywords: , Strategic performance measurement system, Enterprise resource planning system, Strategic management category, Market place error.

Infoprocess

2014 ◽  
pp. 222-255
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Customer Value ◽  
Process Management ◽  
Resource Planning ◽  
Analytical Framework ◽  
Process Approach ◽  
Process Time ◽  
Process Perspective ◽  
And Performance

This chapter explores the concept of infoprocess. Concepts of process in various disciplines are examined in preparation to conceptualizing process from the management and IS perspectives. Business Process Reengineering (BPR) and Business Process Management (BPM) are discussed as the approaches relevant for IS research. The discussion proceeds to infoprocess (short for “informing process”), which is defined in terms of interrelated informing activities that deliver an outcome to a customer. The concept of infoprocesses involves aspects of data, cognition, and their intersection that results in information. Many organizational processes are infoprocesses, or have infoprocess segments. An analytical framework that applies to business process and infoprocess alike is elaborated. It includes two essential segments—design and performance. Infoprocess design is discussed in terms of composition, coordination, complexity, flexibility, and technology. Infoprocess performance is discussed in terms of process time, costs, and customer value. Process design determines process performance. Better performance can be achieved by optimizing each design aspect. Ensuing discussion covers the process-centered organization in conjunction with Enterprise Resource Planning systems and the BPR methodology. Challenges of BPR are examined and contrasted to the BPM approach. In the second part of the chapter, attention turns to the role of process approach in advanced forms of organizing. The virtual organization is discussed and expanded with exploring virtualness at large and a model of Tree of Virtual Life. Next, organizations enabling e-commerce and the mobile enterprise are examined from the process perspective. The discussion concludes by looking at potential perils of the process approach framed as a collision of different concepts of time.

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