scholarly journals Between a Rock and a Hard Place: Disclosing Medical Errors

2006 ◽  
Vol 52 (9) ◽  
pp. 1809-1814 ◽  
Author(s):  
Kimberley G Crone ◽  
Michele B Muraski ◽  
Joy D Skeel ◽  
Latisha Love-Gregory ◽  
Jack H Ladenson ◽  
...  

Abstract Background: Healthcare-related errors cause patient morbidity and mortality. Despite fear of reprimand, laboratory personnel have a professional obligation to rapidly report major medical errors when they are identified. Well-defined protocols regarding how and when to disclose a suspected error by a colleague do not exist. Patient: We describe a woman with a well documented allergy to sulfamethoxazole who was treated with sulfadiazine that led to toxic epidermal necrolysis. After the patient’s death, the laboratory medicine resident was asked by one of the patient’s physicians to measure serum sulfadiazine, but only if the results were not reported in the patient’s electronic medical record. The case was brought to the attention of a laboratory medicine faculty member and the hospital risk management team. Issues: Laboratorians are patient fiduciaries and are responsible for reporting errors. Most medical associations have codes of ethics that address disclosure of incompetence and errors, although the AACC’s Guide to Ethics does not. New types of error, risk management, and root-cause analyses help to shift the focus to system errors and away from individuals’ errors. This can lead to a healthcare environment that encourages truth and disclosure rather than fear and reprimand. Disposition: The individuals involved in the presented case fulfilled their fiduciary duty to the patient by reporting this incident. An extensive investigation showed that, in fact, no medical errors or misconducts had occurred in the care of the patient.

2019 ◽  
Author(s):  
Fabio Fabbian ◽  
Emanuele Di Simone ◽  
Sara Dionisi ◽  
Noemi Giannetta ◽  
Luigi De Gennaro ◽  
...  

BACKGROUND Western world health care systems have been trying to improve their efficiency and effectiveness in order to respond properly to the aging of the population and the epidemic of noncommunicable diseases. Errors in drugs administration is an actual important issue due to different causes. OBJECTIVE Aim of this study is to measure interest in online seeking medical errors information online related to interest in risk management and shift work. METHODS We investigated Google Trends® for popular search relating to medical errors, risk management and shift work. Relative search volumes (RSVs) were evaluated for the period November 2008-November 2018 all around the world. A comparison between RSV curves related to medical errors, risk management and shift work was carried out. Then we compared world to Italian search. RESULTS RSVs were persistently higher for risk management than for medication errors during the study period (mean RSVs 74 vs. 51%) and RSVs were stably higher for medical errors than shift work during the study period (mean RSVs 51 vs 23%). In Italy, RSVs were much lower than the rest of the world, and RSVs for medication errors during the study period were negligible. Mean RSVs for risk management and shift work were 3 and 25%, respectively. RSVs related to medication errors and clinical risk management were correlated (r=0.520, p<0.0001). CONCLUSIONS Google search query volumes related to medication errors, risk management and shift work are different. RSVs for risk management are higher, are correlated with medication errors, and the relationship with shift work appears to be even worse, by analyzing the entire world. In Italy such a relationship completely disappears, suggesting that it needs to be emphasized by health care authorities.


Author(s):  
Qaiser Jahan ◽  
K. Pallavi ◽  
R. Hamshika ◽  
Varun Talla ◽  
Jupally Venkateshwar Rao ◽  
...  

Background: Improper drug usages expose patients to drug-related problems (DRPs) and can be the cause of patient morbidity and even mortality, especially frequent in hospitalized patients and pediatric groups. Objective: The objective of the present study was to identify and assess the drug-related problems in the pediatric department of tertiary care hospitals. Methods: The cross-sectional, observational study was carried out for six months included pediatric in-patients of age ≤15 years of either gender in pediatric units of tertiary care hospitals of India. The enrolled pediatric patients were observed for any drug-related problem that were further recorded and classified using the DRP registration format taken from Cipolle et al. The assessment of therapy was done by using positional statements from standard organizations and guidelines. Main outcome measure: Incidences of drug-related problems and their assessment and root cause analysis. Results: A total of 970 DRPs were identified in 296 patients, with an overall incidence of 49.3%. The incidence of DRPs was maximum in the age group of 2-12 years of children (51.2%). Patients who took six or more drugs were around eight (OR:8.41 , 95% CI: 5.22 to 13.55) times more likely to have DRPs compared to those patients who took less than six drugs. The incidences of DRPs were more in patients who were hospitalized for ≥ 7 days. Conclusion: The present study revealed significantly higher incidences of DRPs in hospitalized pediatric patients necessitating the involvement of clinical pharmacists in the pediatric department of tertiary care hospitals.


Author(s):  
Jayita Poduval

The impact of medical errors on the delivery of health care is massive, and it significantly reduces health care quality. They could be largely attributed to system failures and not human weakness. Therefore improving health care quality and ensuring quality control in health care would mean making systems function in a better manner. In order to achieve this all sections of society as well as industry must be involved. Reporting of medical error needs to be encouraged and this may be ensured if health care professionals as well as administrators and health consumers come forward without fear of being blamed. To get to the root of the problem- literally and metaphorically- a root cause analysis and audit must be carried out whenever feasible. Persons outside the medical care establishment also need to work with medical service providers to set standards of performance, competence and excellence.


2014 ◽  
Vol 27 (6) ◽  
pp. 675
Author(s):  
José Costa-Maia

Keywords: Risk Management; Medical Errors.


2016 ◽  
Vol 03 (03) ◽  
pp. 1650009 ◽  
Author(s):  
Idowu Ajibade ◽  
Mark Pelling ◽  
Julius Agboola ◽  
Matthias Garschagen

Lagos, a coastal megacity with more than 11 million inhabitants faces serious development challenges in addition to climatic risks and extreme weather events. There are uncertainties about future disaster risk trends and about how to manage and adapt to existing threats in ways that ensure a just and sustainable development trajectory. In this paper, we explore the changes that have occurred in risk management in Lagos over the last 20 years, as part of a broader endeavor towards sustainability. We draw on transition theory to analyze data collected from a scenario workshop and expert interviews conducted over a period of two years, to understand the influences, processes and actors that shape the adaptation-development nexus in Lagos. Findings based on stakeholders voices present a risk management regime firmly oriented towards protecting contemporary development gains and policies, despite Nigeria’s contested development strategy. Future positioning of risk management is described as either maintaining its current goals or shifting towards a position where development is seen as a root cause of risk and a focus for change. Resilience (marginal changes in development to maintain stability) is not foreseen as a likely future choice for Lagos. This is in contrast to many global agendas that promote resilience and reflects the realities of managing risks in the context of contested development.


2016 ◽  
Vol 10 (1) ◽  
Author(s):  
Ryan Charles ◽  
Brandon Hood ◽  
Joseph M. Derosier ◽  
John W. Gosbee ◽  
Ying Li ◽  
...  

2019 ◽  
Vol 11 (1) ◽  
Author(s):  
Caroline POHL ep OUDIN ◽  
Patricia Sermande ◽  
Evelyne Lenormand ◽  
Johan Bardil ◽  
Ingrid Marianne

ObjectiveTo investigate the bacteraemia increase in haemodialysis sector based on data from specific dialysis nosocomial infections national network surveillance (DIALIN) and through an Association of Litigation and Risk Management protocol (ALARM).IntroductionIn 2017, the dialysis centre of East Reunion Hospital Group (ERHG) based in Saint-Benoit highlighted an increase in bacteraemia’s rates. It was a significant rising compared to previous years. Indeed, ERHG is participating since 2013 to the France haemodialysis infections network surveillance (DIALIN)[1], created in 2005 and that is allowing assessing bacteraemia. DIALIN is a multicentre prospective permanent survey that has followed six voluntary centres in 2005 and forty-two in 2016. Objectives of this network are firstly to produce data about acquired infections in haemodialysis sector such as infection incidence rate and standardized ratios allowing centres to compare themselves and, secondly, to improve the quality of care .The current study describe how a root cause analysis has been conducted through the ALARM risk assessment methodology to set up action plans and to reduce the phenomenon[2][3]MethodsFive years (2013-2017) of ERHG haemodialysis data were obtained from the haemodialysis infections national network surveillance (DIALIN).To investigate and to analyse clinical incidents, the French National Authority for Health (HAS)[2] recommends the use of an Association of Litigation And Risk Management (ALARM) protocol. It is a powerful method for the investigation and analysis of serious incidents by risks managers [4]. Well established in industries sectors, the ALARM method of investigation is well introduced in French healthcare system since the last ten years. It was used to provide root cause analysis of this phenomenon.Individual’s risk factors of each patients (endogenous factors) have been analysed but these risks were identical every year. Thus, we focused on elements different in 2017 from previous years (exogenous factors). We practised audits about hand hygiene, standard precautions, catheter connection and disconnection practices.Our investigations covered several domains of risks or contributary factors such as patient, professional workers, teams, clinical practices protocols, technical and organisational context, care management and Hospital regional health policy.ResultsData from DIALIN pointed out that the ERHG bacteraemia’s rate was similar or lower to the national network until 2016 (n= 0 in 2016 or 1 in 2015 bacteraemia per year only in catheter's access vascular). No infections nor bacteraemia on fistula were noted as showned on figure 1 and figure 2.In 2016, there were 68 haemodialysis chronic patients, 8996 dialysis sessions and incidence of all infections was 0.11 over 1000 sessions.In 2017, there were 84 haemodialysis chronic patients,10377 dialysis sessions and incidence of all infections is 0.77 over 1000 sessions. Bacteraemia’s rate was higher than national network and ERHG previous years.The analysis of potential causes by ALARM method gave us different explanations. First of all, an increase of dialysis sessions and patients number could explain the increase. Then, this method allowed us to highlight a lower hand hygiene indicator for the service and an equipment issue. A batch of extra-corporal-circuit line was defective and a national withdrawal of any batch was initiated thanks to the ERHG. Secondary, the human factors like recruitment of new members with non-compliance of internal processes, management and human resources issues, under stress work conditions, bad working atmosphere, communication issues between haemodialysis professional workers, contributed to the bacteraemia increase. The investigations had also highlighted a misuse of antiseptic serving to catheter 's connection and disconnection process. Some nurses did not respect the activity time of antiseptic and others nurses splashed the antiseptic instead of cleaned with a sterile wipe.Responses have been taken to stop this issue including the cooperation of healthcare team with the support of hygiene expert team. Nevertheless, because of the multiplicity of risk factors and identified roots causes, the phenomenon has not been stop promptly. Despite a slowdown, the phenomenon persists in 2018. Actions have been decided to standardize practices, to work in pairs, and to improve hand hygiene. News equipments and an other antiseptic following national guidelines ( alcoholic chlorhexidin 2%) were chosen by a multidisciplinary team.ConclusionsBacteraemia for dialysis patients might evolve towards serious complications as endocarditis or death in worth cases. During this period, no deaths nor endocarditis linked to bacteraemia have been revealed. The use of a risk management protocol derived from the industry allowed finding roots causes and set up actions plans to solve the phenomenon. ERHG participation to the DIALIN surveillance is continuing.References1.CPIAS, Auvergne Rhône Alpes. Annual report DIALIN ; 2016.2.HAS, Gestion des risques, Grille ALARM. JAM, N°14 août/septembre/octobre ; 2010.3.Reason JT.Human error.New york:Cambridge University Press;1990.4.Vincent C., Taylor-Adams S., Chapman E.J., Hewett D., Prior S., Strange P.,Tizzar A.How to investigate and analyse clinical incidents: clinical Risk Unit and Association of Litigation and Risk Management protocol.BMJ.2000 Mar 18:320(7237):777-781 


1998 ◽  
Vol 23 (4) ◽  
pp. 23-34
Author(s):  
Jayanth R Varma

The Asian crisis did not involve generalized financial panic. Stock markets behaved rationally and the crash in exchange rates is explained by the presence of credit risk. According to Jayanth R Varma, the crisis highlights the need for better risk management at the national level focusing less on the size of the external debt and more on its currency and maturity composition. There should be more freedom in capital outflows and less reliance on the banking system. IMF assistance to crisis stricken countries should be in the form of a currency swap which addresses the root cause of the crisis and subjects the IMF itself to financial discipline.


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