scholarly journals Smart technology of public administration as a driving force of its development

2020 ◽  
Vol 8 (1 SI) ◽  
pp. 15-17
Author(s):  
Oleksii Bobrovskyi
Keyword(s):  
Public Administration ◽  
Driving Force ◽  
Local Communities ◽  
Smart Technology ◽  
Technology Platforms ◽  
Modern Information ◽  
Effectiveness And Efficiency ◽  
Smart Technologies ◽  
Analytical Tools ◽  
The Impact

It is stated that the systemic transformational changes taking place in Ukraine require the use of effective methods, technologies and information-technological and organizational means of management. This can be facilitated by the technologization of power activities through modern information and analytical tools and technologies to ensure the quality and speed of decisions. The means of smart technologies and their features are considered. It is proved that the creation of smart technology platforms will promote the development of public administration in local communities, the practical effectiveness and efficiency of the impact on managed systems.

scholarly journals Getting Smart

2016 ◽  
Vol 20 (1) ◽  
pp. 29-42 ◽  
Author(s):  
Detelina Marinova ◽  
Ko de Ruyter ◽  
Ming-Hui Huang ◽  
Matthew L. Meuter ◽  
Goutam Challagalla
Keyword(s):  
Technology Use ◽  
Academic Research ◽  
Learning Theories ◽  
Mediated Learning ◽  
Learning Mechanisms ◽  
Smart Technology ◽  
Frontline Employee ◽  
Effectiveness And Efficiency ◽  
Smart Technologies ◽  
Interaction Goals

Smart technologies are rapidly transforming frontline employee-customer interactions. However, little academic research has tackled urgent, relevant questions regarding such technology-empowered frontline interactions. The current study conceptualizes (1) smart technology use in frontline employee-customer interactions, (2) smart technology–mediated learning mechanisms that elevate service effectiveness and efficiency performance to empower frontline interactions, and (3) stakeholder interaction goals as antecedents of smart technology–mediated learning. We propose that emerging smart technologies, which can substitute for or complement frontline employees’ (FLEs) efforts to deliver customized service over time, may help resolve the long-standing tension between service efficiency and effectiveness because they can learn or enable learning from and across customers, FLEs, and interactions. Drawing from pragmatic and deliberate learning theories, the authors conceptualize stakeholder learning mechanisms that mediate the effects of frontline interaction goals on FLEs’ and customers’ effectiveness and efficiency outcomes. This study concludes with implications for research and practice.

scholarly journals The Impact of the COVID 19 Pandemic on the Digitalization of Municipal Administration, the Development of E-Governance

2021 ◽  
pp. 1-21
Author(s):  
Kujtim Mustafa ◽  
Ragmi Mustafa ◽  
Basri Ahmedi
Keyword(s):  
Public Administration ◽  
Driving Force ◽  
Administrative Reform ◽  
Open Type ◽  
Municipal Administration ◽  
Contagious Diseases ◽  
Closed Type ◽  
Trained Staff ◽  
The Impact ◽  
Important Structure

This paper essentially addresses the importance and contribution of digitalization in the creation and implementation of public policies, thus analyzing the activity of the Municipal Administration in Gjilan, Vitia, and Kamenica, the principles on which it relies and administrative bodies as an important part of administration. First, the importance of Public Administration and its principles is presented, then Municipal Administration and Ethics in Municipal Administration. It then analyzes E-Government and E-Kiosk as an important structure of the administration and the role it has given so far in administrative reform as one of the advantages for the integration of Municipal Administrations, strong management and use of information technology for a smooth-running of work quickly and accurately, especially in protecting the health of citizens from the Covid-19 Pandemic. To achieve the purpose of this paper, the method of surveying citizens directly through questionnaires was used. The questions are mostly qualitative and they are closed-type, open-type, but there are also Liker type. The questionnaire was used to survey 60 participants from the Municipality of Gjilan, 50 participants from the Municipality of Vitia and 50 participants from the Municipality of Kamenica. After completing the questionnaire, it was concluded that the digitalization of the Municipal Administration requires well-trained staff and continuous   maintenance of information systems. E-Government should be the main goal in the reform of the municipal administration, which will promote radical changes such as: a   new way of management, discussions and communication, more efficient and faster   decision-making, access for all to services, elimination of corruption and administrative  silence. It is a driving force for the reorganization and renewal of administration services. It also protects the health of citizens from contagious diseases, especially during the Covid-19 Pandemic.

Implementation barriers of smart technology in Indian sustainable warehouse by using a Delphi-ISM-ANP approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shashank Kumar ◽  
Rakesh D. Raut ◽  
Vaibhav S. Narwane ◽  
Balkrishna E. Narkhede ◽  
Kamalakanta Muduli
Keyword(s):  
Supply Chain ◽  
Government Support ◽  
Research Approach ◽  
Sustainable Supply Chain ◽  
Implementation Barriers ◽  
Smart Technology ◽  
Content Type ◽  
Delphi Approach ◽  
Smart Technologies ◽  
The Impact

PurposeIn the digitalization era, supply chain processes and activities have changed entirely, and smart technology impacts each sustainable supply chain movement. The warehouse and distribution of various organizations have started adopting smart technologies globally. However, the adoption of smart technologies in the Indian warehousing industry is minimal. The study aims to identify the implementation barriers of smart technology in the Indian warehouse to achieve sustainability.Design/methodology/approachThis study employs an integrated Delphi-ISM-ANP research approach. The study uses the Delphi approach to finalize the barriers identified from the detailed literature review and expert opinion. The finalized 17 barriers are modeled using interpretive structural modeling (ISM) to get the contextual relationship. The ISM method's output and analysis using the analytical network process (ANP) illustrate priorities.FindingsThe study's findings showed that the lack of government support, lack of vision and mission and the lack of skilled manpower are the most significant barriers restricting the organization from implementing smart and sustainable supply chain practices in the warehouse.Practical implicationsThis study would help the practitioners enable the sustainable warehousing system or convert the existing warehouse into a smart and sustainable warehouse by developing an appropriate strategy. This study would also help reduce the impact of different barriers that would strengthen the chance of technology adoption in the warehouses.Originality/valueThe literature related to adopting smart and sustainable practices in the warehouse is scarce. Modeling of adoption barrier for smart and sustainable warehouse using an integrated research approach is the uniqueness of this study that have added value in the existing scientific knowledge.

Reinforcing the cyber resilience of a credit institution in Industry 4.0

2020 ◽  
Vol 16 (6) ◽  
pp. 998-1012
Author(s):  
G.V. Fedotova ◽  
D.D. Tkachenko
Keyword(s):  
Content Analysis ◽  
Public Administration ◽  
Data Security ◽  
Industry 4.0 ◽  
Credit Institution ◽  
Security Systems ◽  
Banking Systems ◽  
It Systems ◽  
Smart Technologies ◽  
Banking Development

Subject. The article discusses the modeling of preventive protection of IT systems and evaluates their cyber resilience. Objectives. The study evaluates the existing threats and determines how informatization processes may unfold in the credit segment. Methods. Research is based on methods of regulatory and legislative analysis. We evaluate today’s public administration of cybersecurity in the financial and credit sector. To give a view of the existing situation and sum up the sector’s performance for the recent years, we performed the content analysis of statistics on data hacking and leakages. Results. The article highlights new trends in the financial and credit sector and the growing complexity of data security systems. As proposed by the Bank of Russia, the integration of smart technologies is showed to reinforce the cybersecurity of banking systems. Conclusions and Relevance. The informatization of all banking operation systems, growing complexity of procedures and work logs require new robust resources to be integrated into financial technologies. Stronger cybersecurity should lay a trend in the financial and credit sector in the nearest future. The findings can be used to flag strategic milestones of the banking development in the information-driven society.

The Effect of Public Office Values on Government Trust: Focusing on the Effects of Regulating the Level of Citizenship

2019 ◽  
Vol 118 (2) ◽  
pp. 35-42
Author(s):  
Nam-Sik Yun ◽  
Seok-Kee Lee
Keyword(s):  
Statistical Analysis ◽  
Public Administration ◽  
Public Service ◽  
Public Office ◽  
Institute Of Public Administration ◽  
Service Value ◽  
Korean Government ◽  
Government Sector ◽  
The Impact

Background/Objectives: The study discussed the impact of citizens' perceptions of public office values of integrity, accountability, and fairness, based on the view that government trust is centered on the citizens' perception of the value of public office.  Methods/Statistical analysis: The data was based on a 2017 survey conducted by the Korea Institute of Public Administration on the perception of corruption in the Korean government sector. The study included 1,000 people and was conducted through a survey public service value, citizenship level and government trust. The data were analyzed using the SPSS 22 and AMOS 22.0 program.

The Effect of Public Office Values on Government Trust: Focusing on the Effects of Regulating the Level of Citizenship

2019 ◽  
Vol 118 (8) ◽  
pp. 366-374
Author(s):  
Nam-Sik Yun ◽  
Seok-Kee Lee
Keyword(s):  
Statistical Analysis ◽  
Public Administration ◽  
Public Service ◽  
Public Office ◽  
Institute Of Public Administration ◽  
Service Value ◽  
Korean Government ◽  
Government Sector ◽  
The Impact

The study discussed the impact of citizens' perceptions of public office values of integrity, accountability, and fairness, based on the view that government trust is centered on the citizens' perception of the value of public office. Methods/Statistical analysis: The data was based on a 2017 survey conducted by the Korea Institute of Public Administration on the perception of corruption in the Korean government sector. The study included 1,000 people and was conducted through a survey public service value, citizenship level and government trust. The data were analyzed using the SPSS 22 and AMOS 22.0 program.

The impact of the new media on public relations in the public administration in Kurdistan Region

2019 ◽  
Vol 7 (1) ◽  
pp. 268-288
Author(s):  
Dlan Ismail Mawlud ◽  
Hoshyar Mozafar Ali
Keyword(s):  
Information Technology ◽  
New Media ◽  
Public Relations ◽  
Public Administration ◽  
Management System ◽  
Theoretical Research ◽  
Kurdistan Region ◽  
The Public ◽  
Government Institutions ◽  
The Impact

The development of technology, information technology and various means of communication have a significant impact on public relations activity; especially in government institutions. Many government institutions have invested these means in their management system, in order to facilitate the goals of the institution, and ultimately the interaction between the internal and external public. In this theoretical research, I tried to explain the impact of the new media on public relations in the public administration, based on the views of specialists. The aim of the research is to know the use of the new media of public relations and how in the system of public administration, as well as, Explaining the role it plays in public relations activities of government institutions. Add to this, analyzing the way of how new media and public relations participate in the birth of e-government. In the results, it is clear that the new media has facilitated public relations between the public and other institutions, as it strengthened relations between them

Key Aspects of Assessing Effectiveness and Efficiency of Implementation of the Federal Clean Air Project on the Example of the Comprehensive Emission Reduction Action Plan in Nizhny Tagil

2020 ◽  
pp. 48-60
Author(s):  
SV Yarushin ◽  
DV Kuzmin ◽  
AA Shevchik ◽  
TM Tsepilova ◽  
VB Gurvich ◽  
...  
Keyword(s):  
Emission Reduction ◽  
Action Plan ◽  
Local Population ◽  
Ambient Air ◽  
Ambient Air Pollution ◽  
Mortality And Morbidity ◽  
Industrial Enterprises ◽  
Clean Air ◽  
Effectiveness And Efficiency ◽  
The Impact

Introduction: Key issues of assessing effectiveness and economic efficiency of implementing the Federal Clean Air Project by public health criteria are considered based on the example of the Comprehensive Emission Reduction Action Plan realized in the city of Nizhny Tagil, Sverdlovsk Region. Materials and methods: We elaborated method approaches and reviewed practical aspects of evaluating measures taken in 2018–2019 at key urban industrial enterprises accounting for 95 % of stationary source emissions. Results: Summary calculations of ambient air pollution and carcinogenic and non-carcinogenic inhalation health risks including residual risks, evaluation of the impact of air quality on urban mortality and morbidity rates, economic assessment of prevented morbidity and premature mortality cases have enabled us not only to estimate health effects but also to develop guidelines for development and implementation of actions aimed at enhancing effectiveness and efficiency of industrial emission reduction in terms of health promotion of the local population. Conclusions: We substantiate proposals for the necessity and sufficiency of taking remedial actions ensuring achievement of acceptable health risk levels as targets of the Comprehensive Emission Reduction Action Plan in Nizhny Tagil until 2024 and beyond.

THE USE OF ACCOUNTING INFORMATION IN GOVERNMENTAL REGULATION AND PUBLIC ADMINISTRATION: THE IMPACT OF JOHN R. COMMONS AND EARLY INSTITUTIONAL ECONOMISTS

1995 ◽  
Vol 22 (1) ◽  
pp. 1-33 ◽  
Author(s):  
Mark A. Covaleski ◽  
Mark W. Dirsmith ◽  
Sajay Samuel
Keyword(s):  
Public Administration ◽  
Progressive Era ◽  
Political Process ◽  
Accounting Information ◽  
Turn Of The Century ◽  
Governmental Regulation ◽  
Calculative Practices ◽  
The Impact ◽  
Return Regulation ◽  
Intrinsic Measure

This paper examines the socio-political process by which an ensemble of such calculative practices and techniques as accounting came to be developed, adopted, and justified within turn-of-the-century public administration. We are particularly concerned with examining the influence of John R. Commons and other early institutional economists during this Progressive era. Using primary and secondary archival materials, our purpose is to make three main contributions to the literature. First, the paper explores Commons' contribution to the debates over “value” which seems to be somewhat unique in that he explicitly recognized that there exists no unproblematic, intrinsic measure of value, but rather that it must be socially constituted as “reasonable” with reference to common law. To illustrate this point, this paper explores Commons' role in the historical development and implementation of rate of return regulation for utilities. Second, the paper describes the contradictory role accounting played during this period in ostensibly fostering administrative objectivity while accommodating a more pragmatic rhetoric of “realpolitik” in its development and deployment. The third contribution is to establish a linkage between current work in economics and accounting concerned with utility regulation and the debates of ninety years ago, noting that Commons' contribution has not been fully explored or recognized within the accounting literature.

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