scholarly journals THE IMPLEMENTATION OF CRM IN A DEBT COLLECTION PROCESS – A CASE STUDY

Author(s):  
Małgorzata Wejer-Kudełko ◽  
Mariusz Kudełko
Belleten ◽  
2005 ◽  
Vol 69 (255) ◽  
pp. 539-566
Author(s):  
Süleyman Demi̇rci̇

Relying on first-hand unpublished archival documents this paper focuses on two related aspects: first, it provides a picture of the range of individuals involved in avâriz and nüzul collection in the Ottoman province of Karaman during the 17th century, whether from the military class, the ulema (learned people) or others; second, it examines the changes during the 17th century in the type of person appointed, and what ranks the collection candidate held before attaining those of avâriz and nüzul collection. It will be interesting to assess at what stage, if at all, the palace officials or the followers of 'great men of state' became involved in the collection process. This paper examines the available information to see what, if any, pattern emerges from it.


Author(s):  
Enda Brophy ◽  
Rodrigo Finkelstein

This article explores the convergence of debt, deportation, and digital labour in Mexico by describing the making of a labour force working on the frontlines of transnational debt collection, performing what we call digital debt labour. Drawing on dozens of interviews in Tijuana and Mexico City conducted between 2016 and 2019, we relate the growth of a debt collection labour force in Mexico. To theorise the intersection between debt, migration, and digital labour, this article explores three overlapping, converging, and expanding forms of migration: debt migration, or the circulation of consumer credit through markets for, or processes of, debt collection; virtual migration or the outsourcing of call centre work to offshore locations and the return migration of call centre workers in the labour process; and forced migration, or the deportation of undocumented migrants. Our core argument is that this case study demonstrates the manner in which a highly financialised and digital variant of capitalism is evolving to develop a multi-faceted and opportunistic relationship with the growing trends of migration and deportation.


10.28945/2296 ◽  
2015 ◽  
Vol 10 ◽  
pp. 279-299 ◽  
Author(s):  
Gary Dusek ◽  
Yuilya Yurova ◽  
Cynthia P. Ruppel

Response rates to the academic surveys used in quantitative research are decreasing and have been for several decades among both individuals and organizations. Given this trend, providing doctoral students an opportunity to complete their dissertations in a timely and cost effective manner may necessitate identifying more innovative and relevant ways to collect data while maintaining appropriate research standards and rigor. The case of a research study is presented which describes the data collection process used to survey a hard-to-reach population. It details the use of social media, in this case LinkedIn, to facilitate the distribution of the web-based survey. A roadmap to illustrate how this data collection process unfolded is presented, as well as several “lessons learned” during this journey. An explanation of the considerations that impacted the sampling design is provided. The goal of this case study is to provide researchers, including doctoral students, with realistic expectations and an awareness of the benefits and risks associated with the use of this method of data collection.


2020 ◽  
Vol 7 (8) ◽  
pp. 1598
Author(s):  
Rendy Pambajeng Syahputra ◽  
Achsania Hendratmi

The utilization of mobile zakat-based technology on smartphones has been developed through the Zakat Kita application by Nurul Hayat. This research is a case study method. The results of the study indicate that the utilization of mobile zakat is conducted by using Zakat Kita in the process of collecting ZIS funds is still not optimal. The renewal of the system from the application itself is in the development stage; the lack of the maximum application marketing process carried out also causes the collection process through the application is still not optimal. The results of the study also showed that although the collection results through applications showed an increase, the number of users of the application did not show a significant improvement. Utilization of our zakat application has met the empowerment indicators set by the Puskas BAZNAS by fulfilling social, cultural, economic, propaganda and environmental indexes.Keywords: Utilization, Zakat Mobile, Technology, Zakat


Author(s):  
Indra Azimi ◽  
Aulia Azimi

The right decision in national economy sector can only be obtained with excellent national economic data quality. Unfortunately, the collection process of true, accurate and complete national data is still expensive and time-consuming. Therefore, this study offers crowdsourcing as an alternative method towards the collection process of national data with low cost and dynamic. With case study basic commodity prices data collection nationwide, this method proved to empower the public as the owner of the data on self-reported commodities price in their region through an Android application, available for free on Google Play Store. This study was conducted for a year starting from January 2 to December 31, 2015. At the end of the study period, there were 7,442 people who have participated actively with an even distribution in all provinces in Indonesia. The amount of new user is 34 people per day with data entry is more than 400 data per day, and continues to increase.


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