scholarly journals THE RELATION BETWEEN CULTURE AND PSYCHOLOGICAL PROCESSES OF CONSUMERS: ATTRIBUTES-CONSEQUENCES-VALUES LINKAGES VARIATIONS

2020 ◽  
pp. 95-110
Author(s):  
Choi Byung-Joon

Means-end chain (MEC) theory is grounded in a cognitive approach emphasizing connections between the attributes of the product, the consequences of consumption, and the corresponding instrumentality of satisfying consumer values (Gutman, 1982). Taking this hierarchical cognitive structure into account in cross-cultural contexts can lead to deeper understanding of international consumer behavior concerning product choice and consumption decisions. To date, however, international and cross-cultural applications of MEC theory have been conducted primarily by Western researchers with Anglo-Saxon consumers as subjects (e.g., Grunert et al., 2001; Hofstede, Steenkamp, & Wedel, 1999; Mort & Rose, 2004; Overby, Gardial, & Woodruff, 2004; Russel et al., 2004; Valette-Florence et al., 2000). In addition, little attention has been paid to consumers’ cognitive processing styles, which determine different patterns of thinking, in comparative analyses of MECs among consumers from different cultural backgrounds, particularly Western and Eastern cultures. This is despite the fact that a growing corpus of cross-cultural psychology studies confirms cultural differences in styles of thinking, with Western societies characterized by analytic thinking and Eastern societies characterized by holistic thinking (Nisbett et al., 2001). We suggest that this cultural orientation in the different styles of thinking influences the hierarchical cognitive structure on which consumers from Eastern versus Western cultures base their purchase decision-making process. Thus, the question we address in this research is whether analytic versus holistic thinking affects the manner in which consumers cognitively link product attributes to different consequences and values. More precisely, this research aims to contribute to recent MEC research by examining the relation between cultural differences in cognition between Western (French) and Eastern (Korean) cultural members and their MEC linkages underlying wine purchase decision. Our research was undertaken at two different levels of cross-cultural analysis: a chronic cultural difference level and an experimental level in which either the analytic or the holistic thinking tendency is primed.

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yumeng Peng ◽  
Xiang Zhou

PurposeThe purpose of the paper is to investigate how cross-cultural elements such as cultural difference and stereotype are integrated into collaborative modes and actions and to explore their corresponding effectiveness.Design/methodology/approachThe sample of the quantitative content analysis is drawn from the posts with the topic of China on Quora. A collaborative case, where two users have a question-and-answer interaction, is taken as the unit of analysis. The effectiveness of collaboration is operationalized as the extent to which a collaboratively produced answer is visited and favorably reviewed, using the feedback index (the number of upvotes*1,000/views). One of the sampled collaborative cases is further analyzed qualitatively to see how cultural differences, stereotypes and other factors are incorporated into users' interaction.FindingsThis content analysis reveals nine modes of collaborative production of knowledge on Quora: initial questioning, pointed answering, raising doubts, responding to others, agreeing with others, correcting mistakes, enriching content, further questioning and extending issues. Diversity of the cross-cultural acts of collaborative production, particularly two of often-used collaborative actions, correcting stereotypes and supplementing cultural differences, helps to enhance overall collaborative effectiveness.Practical implicationsThis paper offers new perspectives and ideas for strategies to change socially problematic stereotypes, e.g. to correct stereotypes where necessary and use more convincing resources such as reliable images as collaborative actions to bridge cultural differences. It also calls on social Q&A website developers to create more international users-friendly design by providing various channels for users with diverse cultural backgrounds to interact with each other.Originality/valueThis study is one of the first to investigate online collaborative knowledge production within a broader cross-cultural context. Specifically, cultural factors and cross-cultural collaborative actions have been innovatively integrated into this research, enriching the dimensions that can be used for collaboration classification. It is helpful for users from different countries to actively adopting different strategies to overcome cultural differences, preconceptions and other negative factors that are not conducive to communication and knowledge acquisition.


Author(s):  
Felicidad García-Sánchez ◽  
José Gómez-Isla ◽  
Roberto Therón ◽  
Juan Cruz-Benito ◽  
José Carlos Sánchez-Prieto

This chapter presents a new approach of a quantitative analysis used to research the understanding of visual literacy issues. The objective of the research is to find common patterns, opinions, and behaviors between different people regarding the use of visual communication and people's state of visual literacy, while also considering the possible cultural differences related. To explain visual literacy and its implications, the theoretical background about the visual literacy research field is presented first. Then, also within the section on background, the chapter presents the main concepts related to culture, and how it and visual literacy can be analyzed together to enable cross-cultural analysis. To conduct these cross-cultural analyses, this chapter proposes a new kind of quantitative questionnaire-based instrument that includes a section to measure the cultural characteristics of the individual and their level of literacy. This instrument proposal is the main result, since the research field of visual literacy lacks this kind of quantitative approach.


2019 ◽  
Vol 19 (3-4) ◽  
pp. 256-272 ◽  
Author(s):  
Rawan Charafeddine ◽  
Hugo Mercier ◽  
Takahiro Yamada ◽  
Tomoko Matsui ◽  
Mioko Sudo ◽  
...  

AbstractDevelopmental research suggests that young children tend to value dominant individuals over subordinates. This research, however, has nearly exclusively been carried out in Western cultures, and cross-cultural research among adults has revealed cultural differences in the valuing of dominance. In particular, it seems that Japanese culture, relative to many Western cultures, values dominance less. We conducted two experiments to test whether this difference would be observed in preschoolers. In Experiment 1, preschoolers in France and in Japan were asked to identify with either a dominant or a subordinate. French preschoolers identified with the dominant, but Japanese preschoolers were at chance. Experiment 2 revealed that Japanese preschoolers were more likely to believe a subordinate than a dominant individual, both compared to chance and compared to previous findings among French preschoolers. The convergent results from both experiments thus reveal an early emerging cross-cultural difference in the valuing of dominance.


2008 ◽  
Vol 32 (2) ◽  
pp. 131-136 ◽  
Author(s):  
Mako Okanda ◽  
Shoji Itakura

We investigated whether children's response tendency toward yes—no questions concerning objects is a common phenomenon regardless of languages and cultures. Vietnamese and Japanese 2- to 5-year-old ( N = 108) were investigated. We also examined whether familiarity with the questioning issue has any effect on Asian children's yes bias. As the result, Asian children showed a yes bias to yes—no questions. The children's response tendency changes dramatically with their age: Vietnamese and Japanese 2- and 3-year-olds showed a yes bias, but 5-year-olds did not. However, Asian 4-year-olds also showed a yes bias only in the familiar condition. Also, Asian children showed a stronger yes bias in the familiar condition than the unfamiliar condition. These two findings in Asian children were different from the previous finding investigated North American children (Fritzley & Lee, 2003). Moreover, there was a within-Asian cross-cultural difference. Japanese children showed different response tendencies, which were rarely observed in Vietnamese children. Japanese 2-year-olds and some 3-year-olds showed a “no answer” response: they tended not to respond to an interviewer's questions. Japanese 4- and 5-year-olds also showed an “I don't know” response when they were asked about unfamiliar objects. Japanese children tended to avoid a binary decision. We discussed the cross-cultural differences.


2016 ◽  
Vol 23 (1) ◽  
pp. 128-157 ◽  
Author(s):  
Pervez Ghauri ◽  
Veronica Rosendo-Rios

Purpose – The purpose of this paper is to empirically examine organizational cross-culture differences in public-private research-oriented relationships. More precisely, it focusses on the analysis university-industry collaborations partnering for research agreements with the aim of fostering the transfer of knowledge and innovation. It analyzes the key organizational cross-cultural differences that could hinder the successful performance of these agreements from a relationship marketing (RM) perspective. Design/methodology/approach – Based on a comprehensive literature review of organizational culture and RM, a quantitative study was carried out and a structural equation model was proposed and tested. Findings – Cross-cultural organizational differences in private-public sectors are proved to negatively influence relationship performance. Market orientation difference appears as the most significant barrier to relationship performance, followed by time orientation difference and to a lesser extent flexibility difference. Originality/value – By integrating organizational culture and RM literatures, the main contribution of this paper is the cross-cultural analysis of private-public relationships (in this case university-industry relationships) from the perspective of RM. Hence, this research will inform management seeking to develop successful public-private collaborations by enhancing their understanding of cross-cultural factors underlying relationship success and failure.


Episteme ◽  
2015 ◽  
Vol 12 (3) ◽  
pp. 355-361 ◽  
Author(s):  
Minsun Kim ◽  
Yuan Yuan

AbstractIn “Normativity and Epistemic Intuitions” (NEI), Weinberg, Nichols and Stich famously argue from empirical data that East Asians and Westerners have different intuitions about Gettier-style cases. We attempted to replicate their study about the Gettier Car Case. Our study used the same methods and case taken verbatim, but sampled an East Asian population 2.5 times greater than NEI's 23 participants. We found no evidence supporting the existence of cross-cultural difference about the intuition concerning the case. Taken together with the failures of both of the existing replication studies (Nagel et al. 2013; Seyedsayamdost 2014), our data provide strong evidence that the purported cross-cultural difference in intuitions about Gettier-style cases does not exist.


Author(s):  
Cai Wang ◽  
Myung Hwan Yun

The aim of this study is to compare the cross-cultural differences in product preference among users from different countries, taking Mi band 3 as a case study. With the development of global market, more and more products and services are sold across the globe. Users from different cultures have different behaviors, cognitive styles, and value systems. Therefore, product should be designed to meet the needs and preferences of users from different cultural groups. Compared to traditional research method such as survey questionnaire or interview that requires variety of foreigners as participants, text mining methods from online reviews save much more cost and time. We collected review data from the following three websites: Naver of South Korea, Jingdong of China, and Amazon of the United States. Text mining methods including opinion mining, sentiment analysis, and semantic network analysis were performed. Firstly, product aspects were extracted from reviews according to word frequency. This indicates how much users are paying attention to different aspects of the product. Fine-grained sentiment analysis was conducted to find out customer satisfaction with different product aspects. Then, the words most associated with each product aspect were listed. Cluster analysis was conducted and the topic of each cluster was summarized. Lastly, cross-cultural difference among three countries from the results was observed and discussed. Though there exist similar issues in product preferences among South Korea, China, and the United States, cross-cultural differences about Mi band 3 are shown in many product aspects. The outcome can suggest implications for making strategies in product internationalization and product localization for the global marketing of smart band.


2018 ◽  
Vol 25 (3) ◽  
pp. 492-500 ◽  
Author(s):  
Chao C. Chen

Purpose The purpose of this paper is to comment on “Global implication of the indigenous epistemological system from the East: How to Apply yin-yang balancing to paradox management” by Li (2016). As a pioneer in developing indigenous Chinese management theories, Li has been focused on extracting essential principles of the Chinese yin-yang philosophy and applying them to organization and management phenomena within and outside China (Li, 1998, 2012, 2014a, b). In this paper (Li, 2016), Li sharpens his thinking on the unique attributes of the Chinese yin-yang balancing perspective so as to both distinguish it from and connect it to Western Aristotelian and Hegelian philosophies in regard to contradictions and paradoxes that are increasingly more prevalent in contemporary organizations. The author found Li’s paper thought provoking and highly relevant to cross-cultural management research. The author reflects on the yin and yang of the yin-yang perspective itself and discusses how it can be extended for theorizing about cross-cultural or inter-cultural management research. Design/methodology/approach Applying yin-yang dialectics on the East-West cultural differences, this commentary contends that the strengths and weaknesses of the cultural mindsets of the East and the West are relative and potentially complementary to each other, and seeks to balance and integrate Eastern and Western perspectives for theorizing and tackling cultural differences and conflicts in a globalized world. Findings On the basis of yin-yang dialectics on cultural differences, a communitarianism model is proposed for cross-cultural researchers to balance and integrate individualism and collectivism, a well-established East-West cultural difference. Originality/value The theoretical model of communitarianism builds upon but transcends either Eastern or Western cultural differences toward a viable global value system.


2021 ◽  
Vol 129 ◽  
pp. 08006
Author(s):  
Alena Fedorova ◽  
Zuzana Dvorakova ◽  
Ilze Kacane ◽  
Huseyin Atas ◽  
Valeriya Badambayeva

Research background: Globalization and digitalization of society are leading to fundamental alterations in the labour sphere. Global trends and turbulent times are changing the work environment, stipulating the emergence of new forms of labour relations and employment models. Thinking on the on-going transformation processes requires a monitoring study of new phenomena, as well as the creation of a knowledge system about the directions and prospects of human resources management and labour relations development. Purpose of the article: The article presents the interim results of the current monitoring changes in labour relations conducted by the international research team members. The empirical data obtained are considered in the context of the social and cultural features of respondents from different countries that contributes to a deeper understanding of the phenomena under study. Methods: In 2020, the authors carried out a sociological survey involving employees of enterprises operating in various sectors of the economy in the Russian Federation, the Czech Republic, Latvia, Turkey and Kazakhstan. The total number of respondents formed by random sampling is amounted to 1138 people. For the purpose of a comprehensive typology of the surveyed workers from different countries, a cluster analysis of the collected data was carried out. Findings & Value added: A comparative analysis of the sociological survey results reflects the trends in work transformation and labour relations that have developed under the Covid-19 pandemic. Cross-cultural analysis reveals the impact of social and cultural factors on respondents’ assessment and companies’ human resource management practices.


2022 ◽  
pp. 335-350
Author(s):  
Felicidad García-Sánchez ◽  
José Gómez-Isla ◽  
Roberto Therón ◽  
Juan Cruz-Benito ◽  
José Carlos Sánchez-Prieto

This chapter presents a new approach of a quantitative analysis used to research the understanding of visual literacy issues. The objective of the research is to find common patterns, opinions, and behaviors between different people regarding the use of visual communication and people's state of visual literacy, while also considering the possible cultural differences related. To explain visual literacy and its implications, the theoretical background about the visual literacy research field is presented first. Then, also within the section on background, the chapter presents the main concepts related to culture, and how it and visual literacy can be analyzed together to enable cross-cultural analysis. To conduct these cross-cultural analyses, this chapter proposes a new kind of quantitative questionnaire-based instrument that includes a section to measure the cultural characteristics of the individual and their level of literacy. This instrument proposal is the main result, since the research field of visual literacy lacks this kind of quantitative approach.


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