scholarly journals The Impact of Organic Structure on HR Practices with Mediation Role of Learning Organization

2018 ◽  
Vol 11 (1) ◽  
pp. 1492-1497
Author(s):  
Muhammad Imran Hanif ◽  
Zara Anwar ◽  
Abu Bakar Abdul Hamid
Keyword(s):  
Human Resources ◽  
Organizational Development ◽  
Learning Organization ◽  
Fast Food ◽  
Statistical Tests ◽  
Organizational Structures ◽  
Fast Food Industry ◽  
Organic Structure ◽  
Hr Practices ◽  
The Impact

Today any organizational development is highly depending on the best fit structures and effectiveness of its human resources therefore defining the factors which have effect on organizational structure and HR Practices would be valuable in order to increase the competitive advantage of any organization. Any organizational development is mostly depending on the correct usage of organization’s human resources. The study aimed to investigate the organic, structure towards human resource practices when the learning organization mediates specifically in of fast food industry of Pakistan. Questionnaire tool was used for the sample of 200 staff working in different Fast Food Chains. For data evaluation, SPSS program and Correlation and Regression statistical tests has been used. Results Reveals that organic structure has significant relationship on HR Practices. Secondly the organic structure also having a significant impact on learning organization, thirdly learning organization has a significant impact on HR Practices and fourthly the impact of organic structure on HR Practices when the learning organization mediates in the relationship hospitality Services of Pakistan. It helps the organizations to understand the importance of learning organization, structure and adopt best HR Practices. Organic structure which is autocratic in nature is also effective, because workplace environment is very important for the employees. On other hand if employees get better opportunities to learn and grow within same organization they can be more committed to the organization for longer period and will remain more sincere and loyal with organizations’ objectives. The use of organizational structures is not known as much it should be. This study can be evaluated as useful information and guidance for Hospitality industry professionals regarding learning of organization and HR practices

Ethics Impact on Knowledge Management in Organizational Development

2018 ◽  
pp. 19-45
Author(s):  
Rantaung David ◽  
Bonu Narayana Swami ◽  
Suryakanthi Tangirala
Keyword(s):  
Knowledge Management ◽  
Human Resources ◽  
Organizational Development ◽  
Tacit Knowledge ◽  
Ethical Principles ◽  
Management Processes ◽  
Survey Strategy ◽  
The Impact ◽  
Ethical Cultures ◽  
Knowledge Management Processes

This study aims to examine the impact of ethics in the knowledge management in organizational development in Botswana. Importance of ethics in knowledge management is growing at a faster pace of late; still some employees tend to be unethical. As organization consists of different people with different ethical cultures, it is essential that organizations should make their employees follow ethical principles while creating, sharing and using both explicit and tacit knowledge to have optimum organizational development. Respecting ethics by human resources helps to improve implementation of knowledge management. The chapter main focus is on Management of ethics in an organization which influences knowledge management processes and subsequently influence organizations development. To locate ethics impact on knowledge management for organizational development, the scholars employed a survey strategy where respondents indicated that there is a significant impact of ethics in knowledge management for organizational development.

Improving order processes with information technology: McDonald’s case

2020 ◽  
Vol 10 (2) ◽  
pp. 102-107
Author(s):  
Bahadir K Akcam
Keyword(s):  
Information Technology ◽  
Fast Food ◽  
Business Processes ◽  
New Technologies ◽  
New Technology ◽  
Order Process ◽  
Fast Food Industry ◽  
Technology Experience ◽  
Technology Initiatives ◽  
The Impact

This case is designed to explore the impact of information technology on business processes. The case starts with a description of a customer’s new technology experience at a McDonald’s restaurant. McDonald’s introduced multiple technologies in recent years as part of its strategic growth plan. The fast-food company is improving its business processes, mainly the order process, with new technologies to provide customer convenience. Such changes are critical to staying successful in the highly competitive fast-food industry. Self-order kiosks, the mobile order and pay app, and the Uber Eats app are three major technologies which have changed the order processes at McDonald’s. Students explore how these technologies change the order process and describe the impact of these technology initiatives at McDonald’s.

scholarly journals The Impact of Human Resource Practices on Organizational Climate and Employee Well-Being

2020 ◽  
Vol 15 ◽  
pp. 11-28
Author(s):  
Luiz Felipe de Carvalho Macena ◽  
Sérgio Augusto Pereira Bastos
Keyword(s):  
Human Resources ◽  
Organizational Climate ◽  
Social Exchange ◽  
Positive Impact ◽  
Human Resources Management ◽  
Explanatory Power ◽  
Well Being ◽  
Structural Equations ◽  
Hr Practices ◽  
The Impact

This exploratory study evaluated the relationship between Human Resources (HR) practices, organizational climate, and employee well-being from the lens of the Social Exchange Theory. Therefore, data were analyzed using linear regression and structural equations. The results indicated that there is a positive impact of HR practices on both the organizational climate and employee well-being, as well as the organizational climate on well-being. However, the explanatory power of well-being was low, indicating the need for more customized human resources management. Additionally, HR practices and organizational climate sensitize well-being to a greater extent among women than men, suggesting that women may be able to absorb better the benefits of a friendly and contributory work environment. The study contributes to knowledge in people management oriented towards the well-being of employees.

The Wasta Model

2022 ◽  
pp. 422-447
Author(s):  
Elizabeth Kassab Sfeir
Keyword(s):  
Mixed Methods ◽  
Human Resources ◽  
Employee Engagement ◽  
Training And Development ◽  
Third Party ◽  
Added Value ◽  
Future Research ◽  
New Model ◽  
Hr Practices ◽  
The Impact

This article explores the concept of Wasta, an interpersonal influence. It is defined by Mohamed and Mohamed as involvement of a third-party person to attain a favour. This research examines the impact that Wasta has on human resources practices in Lebanon. A mixed methods approach, being questionnaires and interviews, was used in order to obtain data. Implications of Wasta in a new model are illustrated showing the effect on employees when recruited through knowing someone. It subsequently shows the influences on other HR practices of training and development, compensation, and career development. This paper is the first of its kind illustrating the impact of Wasta on employee engagement. It is a pillar for future research, giving added value to the minimal studies available on HR practices in Lebanon and the Middle East.

Driving customer loyalty in the Malaysian fast food industry

2019 ◽  
Vol 11 (6) ◽  
pp. 1367-1387 ◽  
Author(s):  
Farzana Quoquab ◽  
Nur Zulaikha Mohamed Sadom ◽  
Jihad Mohammad
Keyword(s):  
Customer Loyalty ◽  
Fast Food ◽  
Food Industry ◽  
Service Providers ◽  
Partial Least Square ◽  
Mediating Effect ◽  
Fast Food Industry ◽  
Content Type ◽  
The Impact ◽  
The Relationship

Purpose Although the importance of halal logo in determining purchase intention has been recognized in the marketing literature, there is a dearth of study that has examined the impact of halal logo toward customer loyalty. To fulfill this gap, this study aims to shed some light on the impact of halal logo toward achieving customer loyalty in the context of fast food industry in Malaysia. More specifically, the objectives of this study are: to examine the direct and indirect effect of halal logo on customer loyalty; to examine the effect of halal logo on trust and perceived reputation; to examine the effect of halal logo and perceived reputation on customer loyalty; and to examine the mediating effect of trust and perceived reputation in the relationship between halal logo and customer loyalty among the fast food industry consumers in Malaysia. Design/methodology/approach This study used stimulus-organism-response (S-O-R) theory as the theoretical basis. The data were collected via self-administered survey questionnaire consisting 117 Muslim fast food consumers. Partial least square (SmartPLS, version 3) was used to test the study hypotheses. Findings Results of this study revealed that halal logo, directly and indirectly affect customer loyalty. Moreover, perceived reputation and trust also found to be positively related to customer loyalty. Research limitations/implications The data were collected from Malaysian Muslim consumers. Future studies can consider non-Muslim consumers to compare the loyalty pattern among Muslim and non-Muslim consumers. Practical implications The findings from this study will benefit fast food industry marketers who are targeting Muslim consumer segment and also those marketers who are operating their franchise business in Muslim majority countries. The findings suggest that halal logo helps service providers to create positive perceived reputation and to build trust among consumers, which eventually lead customer loyalty. It is expected that the findings of this study will assist the halal fast food industry marketers to better strategize their marketing efforts in retaining the Muslim customer base. Originality/value Using S-O-R theory, this study examines halal logo as the key driver of customer loyalty, which is comparatively a new link. Moreover, this study examines the mediating effects of perceived reputation and trust in the relationship between halal logo and customer loyalty, which are not tested in previous literature in the field.

scholarly journals The impact of human resources practices on consumers’ investment intentions

2017 ◽  
Vol 39 (4) ◽  
pp. 475-486 ◽  
Author(s):  
Aristides I. Ferreira ◽  
Luis F. Martinez ◽  
Rosa I. Rodrigues ◽  
Carla Ilhéu
Keyword(s):  
Human Resources ◽  
Corporate Reputation ◽  
Design Methodology ◽  
Corporate Policies ◽  
Content Type ◽  
Hr Practices ◽  
Management Students ◽  
Investment Intentions ◽  
The Impact ◽  
The Relationship

Purpose Research has shown that corporate policies affect customers’ decisions. The purpose of this paper is to focus on the influence of human resources (HR) practices on investment intentions in the financial sector. Design/methodology/approach Data were obtained from 548 managers and management students. Participants were presented real news regarding two banks with contrasting HR practices. Subsequently, they had to choose – from a given virtual amount – their investment allocations. Findings Results primarily showed that participants decided to invest more money in the bank which was more profitable to them, regardless of that bank’s HR practice. But, most importantly, when the news was specifically addressed to the in-group (managers), participants decided to invest more money in the bank with the HR practice by which they identified more, although being less profitable to them. Originality/value The findings demonstrate the urgency for organizations to manage effectively their HR practices, as they serve as a vehicle to corporate reputation, thus affecting the relationship with the stakeholders and investors’ decisions.

scholarly journals Consumer's Attitude towards Green Supply Chain Practices and its impact on their Intentions to Buy at Fast Food Restaurants in Bahawalpur, Pakistan

2019 ◽  
Vol 1 (1) ◽  
pp. 55-64
Author(s):  
Sabeen Shahid Rehmani ◽  
Sulaman Hafeez Siddiqui
Keyword(s):  
Supply Chain ◽  
Fast Food ◽  
Research Study ◽  
Research Work ◽  
Consumer Perception ◽  
Green Supply Chain ◽  
Fast Food Industry ◽  
Fast Food Restaurants ◽  
Useful Life ◽  
The Impact

The purpose of this study is to find the impact of consumer perception on green supply chain practices in fast food places in South Punjab, Pakistan. Green supply chain practices focus on assimilating environmental thinking into the conventional supply chain, including areas like product design, material sourcing and selection, manufacturing processes, delivery of the final product as well as end-of-life management of the product after its useful life. To put it simply, green supply chain practices deal in creating an environmentally friendly supply chain that will result in an organization that not only sustains itself, but also the environment around it. This research work was conducted in South Punjab, Pakistan to see whether or not people perceived green supply chain practices important and whether that would affect their decision to dine at a certain place. To serve the purpose of the research, the data was acquired from the general population of South Punjab. The respondents included students from intermediate, people who held jobs, housewives etc. with a sample of 260 chosen randomly. The overall findings state that consumer perception is significantly affected by green supply chain practices in the fast food industry. The research is limited due to the time constraints, financial constraints and limited availability of the data. The results of this research study may not generalize to other province of the Pakistan as the study is conducted only in the context of South Punjab.

scholarly journals The nexus between human resources practices, intrapreneurship and organizational innovation

2021 ◽  
Vol 12 (6) ◽  
pp. s391-s401
Author(s):  
Bahman Peyravi ◽  
Arturas Jakubavicius ◽  
Rytis Bickauskas ◽  
Kateryna Mazur ◽  
Alyona Piven
Keyword(s):  
Human Resources ◽  
Organizational Development ◽  
Organizational Innovation ◽  
Selection Process ◽  
Human Resources Management ◽  
Relevant Literature ◽  
Entrepreneurial Activity ◽  
Resources Management ◽  
Innovation Activities ◽  
The Impact

In today’s world, the impact of strategic human resources management on innovation activities plays key role in organizational development and change management. The aim of this research is to determine the impact of human resource management on intrapreneurship and organizational innovation. It is emphasized by many significant authors in last decades that the entrepreneurial activity is at the heart of competitiveness, productivity growth, innovation, economic growth and job creation. The research based on literature review and personal interpretation on the topic. Theoretical analysis on relevant researches on nexus between human resources management, organizational innovation and intrapreneurship, presentation of conceptual framework, presentation of the research findings are the objectives of the research. This study has potential limitations such as data collection process and access to the relevant literature. Research results emphasize on the impact of job selection process, training process, reward and motivational techniques on organizational innovation and intrapreneurship.

scholarly journals The Impact of the Use of Information Technology in Improving the Quality of Services: A Field Study of Fast-Food Restaurants in Jordan

2017 ◽  
Vol 13 (23) ◽  
pp. 359
Author(s):  
Ahmad Fawwaz Malkawi
Keyword(s):  
Information Technology ◽  
Quality Of Service ◽  
Field Study ◽  
Fast Food ◽  
Statistical Tests ◽  
Strong Relationship ◽  
Quality Of Services ◽  
Fast Food Restaurants ◽  
The Impact

The study aimed to determine the impact of information technology in improving the quality of the service of fast-food restaurants in Jordan. In achieving the objectives and testing of the hypotheses of this study, a questionnaire was developed especially for the collection of data from a study sample. The number of questionnaires analyzed was 66. By using appropriate statistical tests, the results of the study showed that fast-food restaurants uses information technology to improve the quality of their service. There is a strong relationship between information technology and improving the quality of the service. Also, information technology directly and positively affects the process of improving the quality of service in fastfood restaurants. The study recommended the need to employ information technology more in improving the quality of the service in fast-food restaurants. It also works to achieve greater interaction between information technology and the beneficiaries of the services provided by these restaurants. In addition, there is the need for better use of information technology to form a link between the administration and clients.

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