scholarly journals PHARMACEUTICAL CARE AND EFFECTIVE COMMUNICATION WITH CUSTOMERS

2021 ◽  
Vol 4 ◽  
pp. 294-306
Author(s):  
Elita Ardava ◽  
Nelda Gustiņa ◽  
Renāte Šukele ◽  
Oskars Onževs
Keyword(s):  
Pharmaceutical Care ◽  
Customer Service ◽  
Effective Communication ◽  
Specific Knowledge ◽  
Care Services ◽  
Data Processing Software ◽  
Good Customer Service ◽  
Processing Software ◽  
Using Data ◽  
Microsoft Office

Nowadays, the provision of pharmaceutical care and effective communication with customers are being discussed more often. A pharmacist is a specialist in his field with specific knowledge in the field of pharmacy. Therefore, the trust from the customer’s side and a kind, informative, and professional approach from the pharmacist’s side are very important in this case. Objective: To clarify what knowledge do the pharmacy customers have about pharmaceutical care and how satisfied they are with the pharmaceutical care services. The research was conducted using a quantitative survey, the statistical analysis of the obtained data was carried out using data processing software Microsoft Office Excel 2010, 267 respondents from various regions of Latvia were surveyed. Only 37% of respondents understand meaning of pharmaceutical care. This means that most of the customers are unaware of the duties and responsibilities of a pharmacist. Most of the respondents associate pharmaceutical care with medication dispense, consultation and good customer service. It would be necessary to inform society about pharmaceutical care and its importance in healthcare. Conclusions: The hypothesis put forward in the thesis confirms that society needs to be informed about pharmaceutical care, and pharmacist duties and responsibilities. 

scholarly journals Optimalisasi Penggunaan MS. Word dan MS. Excel Pada Siswa SMP PGRI Astra Insani Bekasi

2020 ◽  
Vol 3 (2) ◽  
pp. 95-104
Author(s):  
Rafika Sari ◽  
Aida Fitriyani ◽  
Rosiana Disiati Prabandari
Keyword(s):  
Information Technology ◽  
Computer Training ◽  
Learning Material ◽  
Student Knowledge ◽  
Software Applications ◽  
Data Processing Software ◽  
Utility Of Information ◽  
Processing Software ◽  
Material Editing ◽  
Microsoft Office

The utility of information technology in this case Computers in the world of education are very important. The use of information technology, in this case, is to utilize the use of word and data processing software applications that are easy and powerful while still making it easier for students and teachers to do material editing. As one of the schools that is concerned in creating a systematic, interesting and friendly learning process, SMP PGRI Astra Insani Bekasi, has a computer practice room that is used to deliver learning material every day. Microsoft Office Word and Excel can be maximized by using the facilities in it. The optimization program for the two Microsoft Office applications aims to explore and explore more about the features that exist in the two Microsoft Office applications, which students may not have been familiar with before. By utilizing and maximizing features on find text, replace text, autocorrect, create and edit tables, introduce MS features. Excel and activate the menus that are in it, so that it helps the teacher's role in maximizing student knowledge of the lessons delivered.   Keywords: computer training, MS. Word, MS. Excel, junior school student Abstrak Peran teknologi informasi dalam hal ini komputer di dunia pendidikan sangatlah penting. Penggunaan teknologi informasi dalam kasus ini adalah dengan memanfaatkan penggunaan software aplikasi pengolah kata dan data yang mudah dan powerfull dengan tetap mempermudah siswa dan guru untuk melakukan editing materi. Sebagai salah satu sekolah yang konsen dalam menciptakan proses pembelajaran yang sistematis, menarik, dan penuh keramahan, SMP PGRI Astra Insani Bekasi, telah memiliki ruang praktek komputer yang digunakan untuk menyampaikan materi pelajaran setiap harinya. Microsoft Office Word dan Excel dapat dimaksimalkan penggunaanya dengan memanfaatkan fasilitas-fasilitas di dalamnya. Program pelatihan pengoptimalan dua aplikasi Microsoft Office ini bertujuan untuk menggali dan mengeksplorasi lebih jauh mengenai fitur-fitur yang ada pada dua aplikasi Microsoft Office tersebut, yang mungkin  sebelumnya siswa-siswi belum mengenal fitur-fitur tersebut. Dengan memanfaatkan dan memaksimalkan fitur pada find text, replace text, auto correct, membuat dan menyunting tabel, pengenalan fitur-fitur pada MS. Excel serta mengaktikan menu-menu yang ada didalamnya, sehingga turut membantu peran guru dalam memaksimalkan pengetahuan siswa terhadap pelajaran yang disampaikan. Kata kunci: pelatihan komputer, MS. Word, MS. Excel, siswa SMP

Child care needs of parents in paid work: An interpretation of findings from Australia's Welfare 1993: Services and Assistance

1995 ◽  
Vol 20 (2) ◽  
pp. 10-13
Author(s):  
Graeme Vaughan
Keyword(s):  
Child Care ◽  
Informal Support ◽  
Care Needs ◽  
Work Arrangements ◽  
Care Services ◽  
Paid Employment ◽  
Formal Services ◽  
Using Data ◽  
Australian Bureau Of Statistics ◽  
High Level

The extent to which the child care needs of parents in paid employment are adequately met is an important matter. This paper examines the issue using data published in the recent report from the Australian Institute of Health and Welfare, Australia's Welfare 1993: Services and Assistance. Data from recent surveys by the Australian Bureau of Statistics are used to supplement the report's findings.While families with both parents or the sole parent in paid employment are the major users of formal child care services many of them continue to experience difficulties in obtaining child care that meets their needs. Many of these families need to arrange their domestic and working lives to care for children within the family or rely on informal support by other family members, friends and neighbours. Many adopt a mix of strategies-formal services, informal support and flexible work arrangements-to meet their child care needs. These families show a high level of unmet demand for formal services; mothers in these families experience difficulties in balancing the competing demands of caring for children and paid employment.

A study to assess the impact of pharmaceutical care services to cancer patients in a tertiary care hospital

2021 ◽  
pp. 107815522110050
Author(s):  
Kavya Karthikeyan ◽  
Vinayak B Sunil ◽  
Soumya M Alex ◽  
Madhu CS
Keyword(s):  
Pharmaceutical Care ◽  
Clinical Pharmacist ◽  
Therapeutic Outcome ◽  
Care Hospital ◽  
Knowledge Level ◽  
Care Providers ◽  
Patient Counselling ◽  
Cancer Data ◽  
Care Services ◽  
The Impact

Introduction Clinical pharmacist can enthusiastically involve in oncology department through utilizing the skills and knowledge to support wide variety of functions in patient care. The impact of pharmaceutical care services in oncology department were analysed through various approaches including the analysis of knowledge level of patients towards the disease and its management through patient counselling, monitoring of performance status, observing of ADR and drug safety. Incidence of cancer was scrutinized during the study. Methodology: A Prospective interventional study was conducted from November 2019 to March 2020 with the support of institutional ethical approval at oncology department of Lourdes hospital, Ernakulam. 133 patients were included with all type of cancer. Data collected through Performa with KAP questionnaire and direct interview was conducted. Statistical significance was evaluated through p value of <0.001 Result: 123 patients were completed both questionnaire. Among this 69.91% were females and most of the patients belonged to 50 – 65yeras age group and carcinoma was frequently reported type. End of the study showed significant change in the knowledge level of patients after interaction with the clinical pharmacist. 26 ADRs were reported including solitary and multiple ADRs. Recommendations associated with drug reconstitution, administration were frequently given to the nurses. Most of the interventions to improve therapeutic outcome of the patients were accepted by the oncologist. Conclusion Clinical pharmacist can actively participate in all aspects of the oncology department in association with physician and other health care providers to improve the therapeutic outcome and quality of life of patients.

Access to Ambulatory Care Services for Economically Disadvantaged Children

PEDIATRICS ◽  
1986 ◽  
Vol 78 (5) ◽  
pp. 813-819
Author(s):  
Paul W. Newacheck ◽  
Neal Halfon
Keyword(s):  
Low Income ◽  
Economically Disadvantaged ◽  
War On Poverty ◽  
Disadvantaged Children ◽  
Care Services ◽  
Interview Survey ◽  
Low Income Families ◽  
Using Data ◽  
Ambulatory Services ◽  
Poor Children

Using data from the 1981 Child Health Supplement to the National Health Interview Survey, we examined differences in access to ambulatory services for children of different family incomes. The results indicate that much progress has been made in equalizing access since the War on Poverty was initiated in the mid-1960s. Poor children with superior health status now generally see physicians at the same rates as children in similar health but from higher income families. However, children with substantial health problems from low-income families continue to lag behind their higher income counterparts in similar health. Medicaid was shown to substantially improve access to ambulatory services for economically disadvantaged children in poor health, but less than half of these children are covered by Medicaid. Recent changes in federal and state policies concerning Medicaid are discussed as well as policy options for addressing the needs of children afflicted by both poverty and ill health.

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