Moderating Effect of Quality Management System and Quality Standard Certification on Green SCM Practice and Performance in Chinese Industries

2020 ◽  
Vol 33 (6) ◽  
pp. 1111-1127
Author(s):  
Yeonggil Kim ◽  
Jeong Soo Park
Author(s):  
Budiman Sutrisno ◽  
Wendy Wendy

This research aims to analyze the moderating effects of profitability and leverage on the relationship between the quality management system and eco-efficiency toward the firm’s performance. The research sample consists of 75 firms listed on the Indonesia Stock Exchange as of 2017. Data concerning eco-efficiency and the quality management system are collected from the firm's annual report. This research utilizes a multiple linear regression model. The result shows that eco-efficiency and quality management system do not affect the firm’s performance. Profitability has a negative and significant moderating effect on the relationship between eco-efficiency toward the firm’s performance. Further, the moderating variable also positively and significantly moderates the relationship between the quality management system and the firm's performance. Leverage, on the other hand, is found to have no moderating effect on the relationship between eco-efficiency and quality management systems toward the firm's performance.  This study contributes and extends previous research by exploring eco-efficiency and quality management systems toward the firm’s performance simultaneously. Besides, it also examines the moderating relation of profitability and leverage in relationship with eco-efficiency and quality management system toward a firm's performance by using the sample from all firms which are listed on the Indonesia Stock Exchange and have implemented the system.


2017 ◽  
Vol 4 (2) ◽  
pp. 67
Author(s):  
Samir Lleshi ◽  
Lirim Lani

Creating and improving the services quality, presses the financial institutions to make differentiation from the competition and better position in market for itself. The modern approach to quality management system in the financial and banking sector includes faith, activities which make the client satisfied and this is particularly true in the goodness and help the employees with whom customers will come in contact giving accurate and clear information, discipline and long-term approach. The objective of this study was to establish the effect of quality management system on financial performance in the Kosovo banking sector. At the same time, the concept of quality as a rule leads to confusion and misinterpretation, because it is difficult to determine its exact meaning. The quality of the product or service is the first and often the last thought of the people, when they talk about quality. The concept of quality as an indicator of fulfilling the requirements of the standards or level of excellence is part of advertising, when it comes to their product or service. In tackling the problem, we used empirical methods, which will enable us a correct result of our paper. The results of the paper does not result in significance between banking services and performance of the banking sector in Kosovo.


2017 ◽  
Vol 24 (7) ◽  
pp. 1814-1833 ◽  
Author(s):  
Nagarajan Karthiyayini ◽  
Chandrasekharan Rajendran

Purpose The purpose of this paper is to determine the critical factors (CRFs) of IS/ISO/IEC 17025:2005 laboratory accreditation and indicators of the performance (IOPs) in the testing/calibration laboratories. The impact of accreditation on the performance is analyzed using the level of presence of critical factors that can be used to benchmark the best practices in the accredited testing and calibration laboratories. Design/methodology/approach A questionnaire is designed on the basis of an extensive literature review on laboratory accreditation and performance. Based on the responses from pilot study, the developed instrument is tested for its unidimensionality, reliability and validity. Multiple regression analysis is carried out to analyze the impact of critical factors on the IOPs. Findings The findings reveal that the six distinct critical dimensions of laboratory accreditation (which are the independent variables) have a significant impact on the performance of the accredited testing/calibration laboratories. The performance is measured by the dependent variables which are the IOPs. The customer satisfaction, employee satisfaction, laboratory performance, image of the laboratory, the number of increased customers and loyalty of the existing customers are highly influenced by the accreditation which in turn improves the performance to gain the competitive advantage. Research limitations/implications Contribution to research is in the area of laboratory accreditation and the performance measurement by the development of a comprehensive instrument to analyze the Laboratory Quality Management System. The results are dependent on the number of respondents who are the quality/technical managers. Practical implications This instrument would enable the accredited laboratories to analyze their performance through the feedback from the quality/technical managers to gain credibility and to continually improve and benchmark the quality management system in alignment with the quality policies. Originality/value This paper proposes an instrument to measure and benchmark the performance of the accredited testing and calibration laboratories.


2009 ◽  
Vol 4 (3-4) ◽  
pp. 177-196 ◽  
Author(s):  
M. Clara Viada-Stenger ◽  
Francisco Balbastre-Benavent ◽  
Ana M. Redondo-Cano

2021 ◽  
Vol 1 (13) ◽  
pp. 97-110
Author(s):  
Arta Rozentale ◽  
Inta Kotāne

The woodworking industry, with its universal and wide use of products and the level of employment of people, has existed for centuries and will continue to do so, as forest management and the processing of harvested timber is a long process. Customizing consumer orders ranging from cheap everyday things to exclusive, individual projects is about quality. And for quality assurance, companies in various industries have developed and use a general quality management system standard – ISO 9001. The topicality of the research relatesto the companies' doubts about the implementation and maintenance of the quality management system (ISO 9001) as a valuable long-term investment in the company's development and market expansion. The aim of the research is to study the quality management system of three wood processing companies and to evaluate them. In the research, the authors gave insight into the development of the concept of quality and the formation of the quality management system, the ISO 9001 quality standard. The assessment of the quality management system of three wood processing companies is based on the main financial performance indicators of the companies.


2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Mulyono Mulyono

<span class="fontstyle0">This study aims to examine the foundation of the implementation of ISO 9001: 2008 Quality Management System in improving the quality of learning in the Faculty of<br />Tarbiyah and Teacher Training (FITK) UIN Maulana Malik Ibrahim Malang, the results can be summarized as follows: 1) Making the concept of “Ulul Albab” as a jargon that would be manifested in the form of an educational program under the umbrella of “Ulul Albab”. 2) Realizing a scientific structure that integrates science and Islam with the Tree<br />of Science Metaphor. 3) Trying to anticipate the challenges of higher education both on the national macro and global competition. 4) Realizing organizational health (organization health), to develop academic freedom, innovation, creativity and knowledge sharing. 5) Applying quality assurance consistently. 6) Determined to apply quality culture by implementing QMS ISO 9001: 2008 as international standard quality standard. 7) Implementing the International Quality Management System Organization for Standardization (SSNI ISO) 9001: 2008 to achieve the quality standard of education. 8) Conduct internal audit for continuous improvement of quality (continual improvement). 9) Anticipate various organizational changes at any time and periodic. 10) The ability of leaders to have the vision and confidence to realize his vision. 11) Making the values of the Qur'an (the concept of ihsan: doing better) as the cornerstone of the implementation of the quality management system. 12) Implement the main principles of the quality management system: "Write down what is done and do what is written". 13) Implement a systematic and continuous quality assurance system. 14) The purpose of quality assurance to ensure: compliance, certainty, and relevance. 15) Stipulate the quality points refer to the quality of UIN Maulana Malik Ibrahim Malang. 16) Determined to make quality assurance in academic service.<br /></span><span class="fontstyle2">Keywords: </span><span class="fontstyle0">Platform, Thought, QMS, Quality, Learning.</span>


2008 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Ellia Kristiningrum

Economic Integration has specified 11 sectors of priority of ASEAN and required these sectors to be integrated, one of them is fisheries product sector. ASEAN integration has obliged each member of ASEAN to develop programs of priority of product standard that need to be harmonized, including fisheries product. This study analyzed SNI of fisheries product that should be reviewed in order to improve the development of fisheries product standard. Result of this study is the priority for the development of SNI of fisheries product standard, determined base on the biggest value of export, import and the ASEAN agreement of harmonization for fisheries standard which are safety and quality management system, fish and fisheries sanitary measurement, testing and procedure for quarantine, quality standard and using of chemical raw.


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