Social Media Use in Child Welfare Practice

The scholarly child welfare literature offers little information about the use of social media by child welfare workers. We conducted a study of 171 child welfare workers across several states using an online survey. The resulting data offer insights from workers about current practices related to social media use in a child welfare work setting. Most respondents see social media as an acceptable tool for conducting child welfare assessments. Respondents describe strains and benefits of social media use. It is recommended that agencies provide guidance on ethical decision-making for using social media as a work-related tool. Agencies should also provide policy clearly defining social media use and misuse.

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The Effect of Using Social Media on Job Satisfaction: Is There A Role for Job Engagement and Organization Engagement As a Mediator?

Journal of Economics, Finance and Management Studies ◽

10.47191/jefms/v4-i7-26 ◽

2021 ◽

Vol 04 (07) ◽

Author(s):

Faradita Mahdani Ibrahim ◽

Keyword(s):

Job Satisfaction ◽

Social Media ◽

Work Engagement ◽

Media Use ◽

Social Media Use ◽

Work Related ◽

Organizational Engagement ◽

Media Work ◽

Use Of Social Media ◽

The Relationship

This study aims to determine how the influence of the use of social media (Work-related social media use) and social media (Social-related social media use) on job satisfaction. In addition, to find out how the role of work engagement and organizational engagement, as a mediating variable in the relationship.The research was conducted in Indonesia with the analysis unit of the State Civil Servant (SCS) domiciled in Banda Aceh and Aceh Besar. A sample of 212 respondents obtained by using a questionnaire distribution technique using google form, data analysis using SEM-AMOS.The results of the analysis show that the use of social media (Work-related social media use) has no effect on job satisfaction, but the use of social media (Social-related social media use) is found to increase the job satisfaction of SCS.The results of the analysis also show that the use of social media (Work-related social media use) can increase work engagement, but has no effect on increasing organizational engagement. The use of social media (Social-related social media use) contributes to an increase in work engagement and organizational engagement. Furthermore, it was found that there was a significant effect of work engagement and organizational engagement on SCS job satisfaction. Work engagement and organizational engagement play a role as a mediating variable (partially) in the relationship between social media use (Social-related social media use) and job satisfaction. But there is no role as a mediating variable in the relationship between (Work-related social media use) and job satisfaction.

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Between hope and fear: developing social media guidelines

Employee Relations ◽

10.1108/er-04-2016-0086 ◽

2017 ◽

Vol 39 (2) ◽

pp. 130-144 ◽

Cited By ~ 6

Author(s):

Michaël Opgenhaffen ◽

An-Sofie Claeys

Keyword(s):

Social Media ◽

Media Use ◽

Future Research ◽

Social Media Use ◽

Content Type ◽

Work Related ◽

Potential Risks ◽

Use Of Social Media ◽

Depth Interviews ◽

Practical Implications

Purpose The purpose of this paper is to examine employers’ policy with regard to employees’ social media use. Specifically, the authors examine the extent to which employers allow the use of social media in the workplace, what opportunities can be related to employees’ social media use and how social media guidelines are implemented within organizations. Design/methodology/approach In-depth interviews were conducted with HR and communication managers of 16 European companies from different sectors and of varying size. Findings Some organizations believe that social media should be accessible to employees while others ban them from the workplace. Most respondents believe that organizations can benefit from employees sharing work-related content with their own network. However, they encourage the sharing and retweeting of official corporate messages rather than employees developing their own messages. This fear regarding employees’ messages on social media is reflected in the broad adoption of social media guidelines. Research limitations/implications Future research should chart the nature of existing social media guidelines (restrictive vs incentive). Accordingly, the perceived sense and nonsense of social media guidelines in companies should be investigated, not only among the managers but also among employees. Practical implications Organizations should remain in dialogue with employees with regard to social media. Managers seem overly concerned with potential risks and forget the opportunities that can arise when employees operate as ambassadors. Originality/value The use of in-depth interviews allowed the authors to assess the rationale behind social media guidelines within organizations in depth and formulate suggestions to organizations and communication managers.

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Facing Loneliness and Anxiety During the COVID-19 Isolation: The Role of Excessive Social Media Use in a Sample of Italian Adults

Frontiers in Psychiatry ◽

10.3389/fpsyt.2020.586222 ◽

2020 ◽

Vol 11 ◽

Author(s):

Valentina Boursier ◽

Francesca Gioia ◽

Alessandro Musetti ◽

Adriano Schimmenti

Keyword(s):

Social Media ◽

Online Survey ◽

Virtual Communities ◽

Media Use ◽

Well Being ◽

Mediating Effect ◽

Self Report ◽

Social Media Use ◽

Core Elements ◽

Use Of Social Media

The outbreak of coronavirus disease 2019 (COVID-19) prompted people to face a distressing and unexpected situation. Uncertainty and social distancing changed people's behaviors, impacting on their feelings, daily habits, and social relationships, which are core elements in human well-being. In particular, restrictions due to the quarantine increased feelings of loneliness and anxiety. Within this context, the use of digital technologies has been recommended to relieve stress and anxiety and to decrease loneliness, even though the overall effects of social media consumption during pandemics still need to be carefully addressed. In this regard, social media use evidence risk and opportunities. In fact, according to a compensatory model of Internet-related activities, the online environment may be used to alleviate negative feelings caused by distressing life circumstances, despite potentially leading to negative outcomes. The present study examined whether individuals who were experiencing high levels of loneliness during the forced isolation for COVID-19 pandemic were more prone to feel anxious, and whether their sense of loneliness prompted excessive social media use. Moreover, the potentially mediating effect of excessive social media use in the relationship between perceived loneliness and anxiety was tested. A sample of 715 adults (71.5% women) aged between 18 and 72 years old took part in an online survey during the period of lockdown in Italy. The survey included self-report measures to assess perceived sense of loneliness, excessive use of social media, and anxiety. Participants reported that they spent more hours/day on social media during the pandemic than before the pandemic. We found evidence that perceived feelings of loneliness predicted both excessive social media use and anxiety, with excessive social media use also increasing anxiety levels. These findings suggest that isolation probably reinforced the individuals' sense of loneliness, strengthening the need to be part of virtual communities. However, the facilitated and prolonged access to social media during the COVID-19 pandemic risked to further increase anxiety, generating a vicious cycle that in some cases may require clinical attention.

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Blurring the Boundaries

International Journal of Interactive Communication Systems and Technologies ◽

10.4018/ijicst.2017010101 ◽

2017 ◽

Vol 7 (1) ◽

pp. 1-14

Author(s):

Julie A Delello ◽

Kouider Mokhtari

Keyword(s):

Higher Education ◽

Social Media ◽

Mixed Methods ◽

Student Perceptions ◽

Online Survey ◽

Media Use ◽

Mixed Methods Study ◽

Social Media Use ◽

Use Of Social Media

This article reports the results of a mixed methods study aimed at exploring faculty and student perceptions regarding the use of social media in the higher education classroom. Two groups of faculty (n = 50) and students (n = 396) voluntarily responded to an online survey consisting of a mix of close and open-ended questions pertaining to their perceptions of social media use inside and outside the classroom. Key findings revealed that among faculty (52%) and students (23%) see social media as a distraction. In addition, contrary to prior research indicating that interpersonal boundaries between faculty and students are shifting as people become more connected via social media, only 17% of students and 29% of faculty reported forming social media friendships outside of the classroom. These findings are discussed in light of extant research on the use of social media along with implications for the role of social media in the higher education classroom.

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Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance

Internet Research ◽

10.1108/intr-03-2020-0159 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Xiayu Chen ◽

Carol Xiaojuan Ou ◽

Robert M. Davison

Keyword(s):

Social Media ◽

Job Performance ◽

Media Use ◽

Employee Performance ◽

Business Value ◽

Social Media Use ◽

Content Type ◽

Work Related ◽

Use Of Social Media ◽

Internal Social Media

PurposeThis study investigates how employees' work- and social-related use of social media can individually and interactively render different impacts on employees' performance in the context of internal or external social media.Design/methodology/approachTo test the research model in these two different contexts, the authors collected data from 392 internal social media users and 302 external social media users in the workplace.FindingsThe data suggest that the respondents' job performance can be enhanced when using internal social media for work-related purposes and using external social media for social-related purposes. Meanwhile, the interaction of work- and social-related use is positive for external social media but negative for internal social media on job performance. These findings highlight the significant distinction of social media use in the workplace.Originality/valueFirst, this study contributes to the literature on the business value of IT by providing theoretical arguments on how companies can capitalize efforts to consider work-related use in combination with social-related use to create business value. Second, this research theorizes two distinct yet interacting views of social media use. The authors offer a more granular insight of the paths from work- and social-related use to employee performance instead of encapsulating social media use in a unitary concept and linking it simply and broadly to employee performance. Third, this research considers the interdependent effects of work- and social-related use on employee performance, and thus goes beyond the independent roles of these two types of social media use. Fourth, the authors find that the links from employees' work- and social-related use of social media to job performance vary in different contexts.

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Social media’s dark side: inducing boundary conflicts

Journal of Managerial Psychology ◽

10.1108/jmp-10-2015-0388 ◽

2016 ◽

Vol 31 (8) ◽

pp. 1297-1311 ◽

Cited By ~ 22

Author(s):

Ward van Zoonen ◽

Joost W.M. Verhoeven ◽

Rens Vliegenthart

Keyword(s):

Social Media ◽

Media Use ◽

Work Life ◽

Dark Side ◽

Negative Consequences ◽

Social Media Use ◽

Content Type ◽

Work Related ◽

Use Of Social Media ◽

Work Life Conflict

Purpose The purpose of this paper is to examine the negative consequences of work-related social media use, and the extent to which the presence of social media policies in organizations are able to mitigate these consequences. Design/methodology/approach Internet-based survey data (N=575) was analyzed using structural equation modeling to test the indirect effect of social media use on exhaustion through work/life conflict. Findings This study shows that there is a dark side to social media use, as employees’ work-related social media use might be intrusive to their personal lives while simultaneously increasing life to work conflict. Furthermore, the results indicate that the current implementation of social media usage policies at work is not sufficient to defend employees against the negative consequences of social media use; namely, work/life conflict and ultimately exhaustion. Research limitations/implications The indirect pathways are assessed using cross-sectional data, which makes verifying causal relationships difficult. Practical implications The findings underscore the need for contemporary organizations to pragmatically intensify their efforts to mitigate the impacts of boundary conflict on workers’ well-being that result from increased use of social media for work. Originality/value This paper is among the first to demonstrate that the use of social media for work is related to exhaustion through increased work/life conflict.

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Social Media Use and Students’ Health-Lifestyle Modification in University of Calabar, Nigeria

European Journal of Interdisciplinary Studies ◽

10.26417/ejis.v5i1.p47-54 ◽

2019 ◽

Vol 5 (1) ◽

pp. 47

Author(s):

Ntongha Eni Ikpi ◽

Veronica Akwenabuaye Undelikwo

Keyword(s):

Social Media ◽

Undergraduate Students ◽

Lifestyle Modification ◽

Media Use ◽

Survey Design ◽

Health Sector ◽

Positive Health ◽

Social Media Use ◽

Health Lifestyle ◽

Use Of Social Media

The use of social media platforms has over the years become a veritable tool for individuals, groups, institutions and corporate bodies for the promotion of health and wellness. In recent times, social media has become one of the most potent agents of the media through which health issues are addressed as well as generated and disseminated to different populations in society. The study was conducted to examine social media use and students’ health lifestyle modification in the University of Calabar, Nigeria. It sought to determine the extent to which students’ use of social media (Facebook, Twitter, and WhatsApp) influences the modification of their health-related lifestyles such as eating habits, sexual behaviour, cigarette and alcohol consumption, drug use and the engagement in fitness activities. The study adopted a randomized descriptive survey design and used a sample of 300 undergraduate students. The questionnaire was the main instrument used for collection of data while simple percentages and means were used to determine the difference between the expected mean of 2.50 and the observed means across various items in the questionnaire. The results showed that apart from Twitter, social media use by University of Calabar students has significantly influenced the modification of their health lifestyles. Since social media has become a veritable tool for the promotion of positive health lifestyle, effort should be made by government through the health sector to create more awareness among students and the entire population of social media users, on the health benefits accruing from use of social media.

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Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review

Information Systems Frontiers ◽

10.1007/s10796-021-10106-y ◽

2021 ◽

Author(s):

Yogesh K. Dwivedi ◽

Elvira Ismagilova ◽

Nripendra P. Rana ◽

Ramakrishnan Raman

Keyword(s):

Social Media ◽

Media Use ◽

State Of The Art ◽

Relevant Literature ◽

Comprehensive Analysis ◽

Social Media Use ◽

Weight Analysis ◽

Social Media Tools ◽

Use Of Social Media ◽

Business To Business

AbstractSocial media plays an important part in the digital transformation of businesses. This research provides a comprehensive analysis of the use of social media by business-to-business (B2B) companies. The current study focuses on the number of aspects of social media such as the effect of social media, social media tools, social media use, adoption of social media use and its barriers, social media strategies, and measuring the effectiveness of use of social media. This research provides a valuable synthesis of the relevant literature on social media in B2B context by analysing, performing weight analysis and discussing the key findings from existing research on social media. The findings of this study can be used as an informative framework on social media for both, academic and practitioners.

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Association between Work-Related Trauma Exposure and Posttraumatic Stress Symptoms among Child Welfare Workers in Japan: A Cross-Sectional Study

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph18073541 ◽

2021 ◽

Vol 18 (7) ◽

pp. 3541

Author(s):

Mayumi Kataoka ◽

Daisuke Nishi

Keyword(s):

Multivariate Analysis ◽

Child Welfare ◽

Traumatic Event ◽

Traumatic Events ◽

Child Welfare Workers ◽

Cumulative Number ◽

Ptsd Symptoms ◽

Post Traumatic Stress ◽

Work Related ◽

Welfare Workers

Child welfare workers often experience work-related traumatic events and may be at risk of post-traumatic stress disorder (PTSD), which can hinder early interventions for child abuse. This study examined the association between each single work-related traumatic event experienced by child welfare workers and the cumulative number of traumatic event types with PTSD symptoms. A checklist of traumatic events was used to investigate work-related traumatic events. The PTSD checklist for DSM-5 (PCL-5) was used to screen for PTSD symptoms. Two multivariate analyses were performed. A total of 140 workers were included in the analyses. In the first multivariate analysis, the event, “Witnessed a parent violently beating, hitting, kicking, or otherwise injuring a child or the other parent during work” (β = 11.96; 95% CI, 2.11–21.80; p < 0.05) and resilience (β = −0.60; 95% CI, −0.84 to −0.36; p < 0.01) were significantly associated with PTSD symptoms, as was resilience in the second multivariate analysis (β = −0.60; 95%CI, −0.84 to −0.36; p < 0.01). The association between the cumulative number of event types and PTSD symptoms was not significant, but it was stronger when the cumulative number was four or more. The findings suggest the importance of reducing child welfare worker exposure to traumatic events.

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Loneliness and Its Association With Social Media Use During the COVID-19 Outbreak

Social Media + Society ◽

10.1177/20563051211033821 ◽

2021 ◽

Vol 7 (3) ◽

pp. 205630512110338

Author(s):

Tore Bonsaksen ◽

Mary Ruffolo ◽

Janni Leung ◽

Daicia Price ◽

Hilde Thygesen ◽

...

Keyword(s):

Social Media ◽

Online Survey ◽

Media Use ◽

Age Groups ◽

The United States ◽

Social Media Use ◽

Cross Sectional ◽

Social And Emotional ◽

Emotional Loneliness ◽

Social Loneliness

Social distancing rules during the COVID-19 pandemic changed social interaction for many and increased the risk of loneliness in the general population. Social media use has been ambiguously related to loneliness, and associations may differ by age. The study aimed to examine loneliness and its association with social media use within different age groups during the COVID-19 pandemic. A cross-sectional online survey was conducted in Norway, the United Kingdom, the United States, and Australia during April/May 2020, and 3,810 participants aged 18 years or above were recruited. Multiple regression analyses were conducted to examine associations between social media use and social and emotional loneliness within separate age groups. Emotional loneliness was higher among young adults and among those who used social media several times daily. Adjusting by sociodemographic variables, using more types of social media was associated with lower social loneliness among the oldest participants, and with higher emotional loneliness among the youngest participants. Among middle-aged participants, using social media more frequently was associated with lower social loneliness. We found that the associations between social media use and loneliness varied by age. Older people’s engagement on social media may be a resource to reduce loneliness during the COVID-19 pandemic. We observed higher levels of loneliness among high-frequent social media users of younger age.

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