scholarly journals Mobile Payment Products in Indonesia: Is it a Lifestyle or a Need?

2021 ◽  
Vol 12 (1) ◽  
pp. 115-126
Author(s):  
Auditia Setiobudi ◽  
Christina Sudyasjayanti ◽  
Kevin Julianto Singgih ◽  
Aiman Fauzi Gadi
Keyword(s):  
Consumer Preferences ◽  
Ease Of Use ◽  
Policy Implications ◽  
Mobile Payment ◽  
Perceived Ease Of Use ◽  
Cronbach’S Alpha ◽  
Mobile Payments ◽  
Cronbach's Alpha ◽  
Complete Work ◽  
The Social

Research aims: This study aims to explore consumers’ preferences and perceptions of the use of mobile payments in Indonesia.Design/Methodology/Approach: This study used a comparison of Cronbach's Alpha and Cronbach’s Alpha if Item Deleted to find items preferred by mobile payment users. Factor analysis was employed to get consumers' perceptions of using mobile payment.Research findings: The results of this study found that consumer preferences for the use of mobile payments were compatible with their needs, helped complete work/needs, were used by the social environment, were easy to use, and made consumers happy. Meanwhile, consumers’ perceptions of mobile payment were formed from three factors: perceived ease of use, intention to use mobile payment, and mobile payment self-efficacy.Theoretical Contribution/Originality: This study examines the use of mobile payments in Indonesia further.Practitioners/Policy Implications: Mobile payments are not only a lifestyle because the products’ benefits are increasingly numerous and varied.Research Limitations/Implications: This research was only conducted in Java.

Evaluating Drivers of Fintech Adoption in the Netherlands

2021 ◽  
pp. 097215092110274
Author(s):  
Rashedul Hasan ◽  
Muhammad Ashfaq ◽  
Lingli Shao
Keyword(s):  
The Netherlands ◽  
Quantitative Research ◽  
Mobile Internet ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Perceived Ease Of Use ◽  
Quantitative Research Methods ◽  
Mobile Payments ◽  
Main Factors

The development of smartphones and mobile internet technologies has promoted the development of mobile payments worldwide. The core purpose of this study is to ascertain what the main factors are which affect Dutch customers’ adoption and experience of mobile payments. This study first addresses the concepts of mobile payments and customer experience and then explores the current Dutch financial and banking systems, before attempting to understand the recent researches worldwide on mobile payments. Based on quantitative research methods, the study examines the factors that influence the adoption and experience of mobile payments and the impacts of the COVID-19 outbreak on payment methods due to social distancing rules in the Netherlands. It finds that perceived ease of use, perceived usefulness, safety and trust are the main factors that affect the adoption of mobile payments, and mobile-payment providers need to improve technical protection and offer some benefits to boost the mobile-payment business. The COVID-19 outbreak has caused the decline of cash payments and the increase of contactless payments in the Netherlands; mobile payments ensure people’s health and help slow down the spread of the virus.

Hubungan Persepsi dan Sikap Penyuluh Pertanian terhadap Minat Penggunaan Aplikasi Si Katam Terpadu Berbasis Website di Yogyakarta

2020 ◽  
Vol 10 (3) ◽  
pp. 368
Author(s):  
Rahima Kaliky ◽  
Subejo ◽  
Azrina Sabila ◽  
Ari Widya Handayani
Keyword(s):  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Cronbach’S Alpha ◽  
Cronbach's Alpha ◽  
Inner Model ◽  
Composite Reliability

 Penelitian bertujuan mengkaji hubungan antar persepsi penyuluh pada kegunaan/manfaat (perceived usefullnes) dan kemudahan penggunaan (perceived ease of use) dengan sikap (attitude) dan minat perilaku (intention to use) program aplikasi Sistim Informasi Kalender Tanam Terpadu (SI Katam Terpadu) dalam mendukung peningkatan produksi dan produktivitas padi di DIY. Penelitian dilakukan di kabupaten Gunungkidul, Bantul, Sleman dan Kulon Progo menggunakan metode survei. Populasi penelitian adalah penyuluh pertanian ASN dan THL-TBPP pada 4 kabupaten di DIY sejumlah 336 orang. Pada masing-masing kabupaten diambil 15 orang sebagai sampel menggunakan metode acak sederhana (simple random) dengan sistem lotere. Total sampel penelitian sebanyak 60 responden. Hasil analisis outer model menunjukkan nilai Cronbach’s Alpha >0,7 dan nilai composite reliability > 0,80 serta nilai AVE >0,5 yang bermakna bahwa variabel-variabel manifes (indikator) dari semua variabel laten/konstruk adalah valid dan reliabel dan bebas dari multikoliniaritas yang ditandai dengan nilai VIF<5.Hasil analisis inner model menunjukkan bahwa hubungan antara attitude dengan intention to use adalah positif dan signifikan dengan PValue <0,05. Hubungan antara perceived ease to use dengan attitude adalah positif namun tidak signifikan dengan PValue>0,05.Hubungan antara perceived usefulness dengan attitude positif dan signifikan dengan PValue <0,05. Kesimpulannya adalah Niat/minat perilaku penyuluh pertanian di DIY untuk menggunakan Aplikasi SI Katam terpadu berhubungan positif dan signifikan dengan sikap mereka terhadap aplikasi sistem informasi tersebut; sikap penyuluh pertanian terhadap Aplikasi SI Katam Terpadu berhubungan positif tetapi tidak signifikan dengan persepsi mereka terhadap kemudahan penggunaan (perceived ease to use) aplikasi tersebut, namun berhubungan positif dan signifikan dengan persepsi mereka terhadap kegunaan/manfaat (perceived usefulness) Aplikasi sistem informasi tersebut.       

The Impact of Consumers’ Attitude Towards Mobile Payment Feasibility

2020 ◽  
Vol 17 (2) ◽  
pp. 1127-1142
Author(s):  
Nor Azah Abdul Aziz ◽  
Lam Jia Wen ◽  
Hartini Azman ◽  
Atirah Sufian
Keyword(s):  
Service Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Perceived Ease Of Use ◽  
Mobile Payments ◽  
Perceived Security ◽  
Payment Services ◽  
The Impact

This study discussed about the impact of consumers’ attitude towards mobile payment feasibility in Malaysia. The research focused on three research objectives which are; (1) to identify the consumers’ concerns that influencing the mobile payments feasibility in Malaysia, (2) to investigate the relationships between perceived security, payment culture, perceived usefulness and perceived ease of use, and (3) to identify the main consumers’ concern that influencing the mobile payment feasibility in Malaysia. In this research, the researcher carried out a survey among the young public to access the performance of mobile payment services available in Malaysia. Besides, the direct opinion from the consumers is able to enhance the insight of the service providers. In conclusion, mobile payment feasibility is important to realise Bank Negara Malaysia (BNM) strategy which is Malaysia becomes a cashless society by 2050.

scholarly journals The Factors that Determine Interest to Use of Mobile Payment: Study on the Students of Garut University, Indonesia

2020 ◽  
Vol 13 (3) ◽  
pp. 257-265
Author(s):  
Abdullah Ramdhani ◽  
◽  
Dini Turipanam Alamanda ◽  
Muhammad Husna Harisana ◽  
Gugun Geusan Akbar ◽  
...  
Keyword(s):  
Rural Areas ◽  
Sampling Method ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Perceived Ease Of Use ◽  
Mobile Payments ◽  
Essential Insight ◽  
Positive Effect ◽  
Insight Into

Abstract. Mobile payment is generally a payment tool in the form of software available in smartphones to make it easier for its users to make transactions anytime and anywhere his research aims to give empirical evidence of the influence of perceived ease of use, perceived usefulness, trust, and security on the interest in the use of mobile payment in Garut University students. We collect questionnaires from 100 students that are selected using the proportionate sampling method. The data is then analyzed using multiple linear regression. The analysis’ results show that both perceived of benefit and security variables partially has a positive effect while the perceived ease of use and trust has an insignificant effect on the interest in using mobile payments. This study provides an essential insight into how academic users in rural areas in Indonesia adopt electronic payment technologies. Keywords: Perceived ease of use, Perceived of usefulness, Trust, Security, Interests.

scholarly journals What Motivates Users to Keep Using Social Mobile Payments?

2020 ◽  
Vol 12 (17) ◽  
pp. 6878
Author(s):  
Dongyan Nan ◽  
Yerin Kim ◽  
Min Hyung Park ◽  
Jang Hyun Kim
Keyword(s):  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Research Model ◽  
Perceived Ease Of Use ◽  
Future Studies ◽  
Mobile Payments ◽  
The Core ◽  
Perceived Enjoyment ◽  
Rapid Diffusion

Due to the rapid diffusion of social mobile payment (SMP), the current research explores the post-adoption behavior of SMP users. It proposes a research model to determine the core predictors of users’ continuance intentions to use SMPs. Through the analysis of survey data from South Korea, it indicates that satisfaction strongly and positively affects users’ continuance intentions. Moreover, satisfaction is influenced by perceived usefulness (PU), security, and enjoyment. Interestingly, although perceived ease of use (PEU) does not directly affect satisfaction, it can indirectly influence satisfaction via users’ PU and perceived enjoyment. Furthermore, perceived ubiquity has strong effects on users’ PU and PEU. The study also discusses meaningful implications, and provides suggestions for future studies.

Will proximity mobile payments substitute traditional payments? Examining factors influencing customers' switching intention during the COVID-19 pandemic

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hong-Lei Mu ◽  
Young-Chan Lee
Keyword(s):  
Structural Equation ◽  
Study Data ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Mobile Payment ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Mobile Payments ◽  
The Relationship

PurposeThe objective of this study is twofold: first, to investigate the determinants of customers' switching intention from traditional payments to proximity mobile payments (PMPs) during the COVID-19 pandemic for specific insight on how these factors shape customers' switching intentions; second, this study discusses the relationship between traditional payments and PMP services.Design/methodology/approachThe study data were collected from individual customers who used both traditional payments and PMP in a physical store during the COVID-19 pandemic. Structural equation modeling (SEM) was applied to analyze the validity of the variables and the causal relationships among variables based on 305 valid data.FindingsThe results show that the factor of traditional payments, that is, dissatisfaction positively and significantly influenced customers' switching intention. Factors of PMP, namely perceived usefulness (PUF) and perceived ease of use (EOU), positively and significantly impacted switching intention. In addition, the relationship between traditional payments and PMP, that is, low perceived substitutability was found to negatively influence switching intention, PUF and EOU.Research limitations/implicationsFirst, the study targets are customers with experience in using PMP after the COVID-19 pandemic. It is suggested to compare customers who had experience using PMP before and after the COVID-19 pandemic. Second, although cash and bank cards belong to the category of traditional payments, they have different degrees of contact when transactions occur. The contact rate of bank cards is lower than that of cash. This study did not differentiate between cash and bank cards, which is the main limitation.Originality/valueFirst, this study provides a reference to examine mobile payment usage from the perspective of both incumbent and alternative services conjointly under emergency situations, especially during the COVID-19 pandemic. Second, the application of migration theory to the context of mobile payment extends existing research on mobile payment. Third, this study is among the first to investigate the relationship between traditional payments and PMP.

scholarly journals Factors affecting usage of mobile payments by youth in Kazakhstan

2021 ◽  
Vol 17 (4) ◽  
pp. 103-110
Author(s):  
Liza Rybina
Keyword(s):  
Online Survey ◽  
Technological Development ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Modern World ◽  
Perceived Ease Of Use ◽  
Business Economics ◽  
Mobile Payments ◽  
Payment Services

Mobile payments are developing at a rapid pace in the modern world, affecting most areas of business, economics, and consumer life. Mobile payment services in Kazakhstan have emerged recently driven mostly by young and tech-savvy consumers. The current study applies the modified Technology Adoption Model to investigate the factors that influence the usage of mobile payments by young consumers in Kazakhstan. The data were collected from 351 respondents through an online survey using a structured questionnaire. The results of the multiple regression analysis revealed that perceived usefulness, perceived ease of use, transaction security, and trust are important determinants of mobile payment usage intention. These findings call for improvements in the technological development of mobile payment services to deliver usefulness, ease of use, and security, as well as marketing communications to build trust. On the other hand, no support was found for the effects of usage cost and availability of alternatives on behavioral intention to use mobile payments in Kazakhstan.

The use of statistical methods in the analysis of mobile payment market in Poland

2020 ◽  
Vol 3 (2) ◽  
pp. 45-50
Author(s):  
Artur Borcuch
Keyword(s):  
Economic Growth ◽  
Economic Activity ◽  
Initial Phase ◽  
Positive Impact ◽  
Ease Of Use ◽  
Mobile Payment ◽  
Human History ◽  
Payment Systems ◽  
Mobile Payments ◽  
Payment Instruments

Payments are an inherent element of economic activity (León and Ortega 2018). However, the evolution of payment instruments and the way individuals and businesses make daily payments has undergone enormous change in human history, particularly due to main innovations in payment systems in last decades (Gandhi 2016). The last innovation in payment system concerns mobile payment. The development of mobile payments market can have a positive impact on economic growth (Leon and Rodriguez 2012). Although the Polish market of mobile payments is in the initial phase of development, it is one of the pioneering and leading in Europe and globally. The main purpose of this article is to analyze, which feature (convenience, speed, availability, ease of use, safety) of mobile payments could be the most important for users from Poland.

scholarly journals Predicting Consumer Intention to Use Mobile Payment Services: Empirical Evidence from Vietnam

2016 ◽  
Vol 8 (1) ◽  
pp. 117 ◽  
Author(s):  
The Ninh Nguyen ◽  
Tuan Khanh Cao ◽  
Phuong Linh Dang ◽  
Hien Anh Nguyen
Keyword(s):  
Empirical Evidence ◽  
Service Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Payment ◽  
Future Research ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Payment Services ◽  
The Impact

<p>Mobile payment has relative advantages compared to other payment methods, thus providing benefits for both consumers and the society. This study attempts to examine factors influencing consumer intention to use mobile payment services. Survey data are used to investigate the impact of consumers’ perceptions of mobile payment services and social influence on use intention. Empirical evidence from 489 Vietnamese consumers confirms a significant relationship between the factors and behavioral intention, and reveals that perceived trust is the strongest predictor of intention to use mobile payment services followed by perceived ease of use, perceived enjoyment, perceived behavioral control, perceived usefulness and subjective norm, respectively. The results contribute to the evolving literature, and suggest that mobile payment service providers should particularly focus on building up consumer trust, and making their services clear, understandable and easy to use. Future research directions for extending this study are also discussed.</p>

scholarly journals Youths’ Social Media Adoption: Theoretical Model and Empirical Evidence

2016 ◽  
Vol 11 (2) ◽  
pp. 22 ◽  
Author(s):  
M. Shakaib Akram ◽  
Wafi Albalawi
Keyword(s):  
Social Media ◽  
Structural Equation ◽  
Online Survey ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
The Social ◽  
Perceived Enjoyment ◽  
Adoption Intention

<p>Social media has become a major source of communication and collaboration between individuals and among groups. The current paper investigates the underlying motives of social media adoption. The research identifies various determinants such as perceived connectedness, perceived enjoyment, perceived usefulness and perceived ease of use as the major influencers of social media adoption intention. Using the sample from Saudi Arabia an online survey is conducted. Structural equation modeling has been used to test the proposed relationships. The results reveal that individuals’ perceived connectedness and perceived enjoyment act as stimuli for their social media adoption intention. Moreover, perceived ease of use and perceived usefulness mediate these stimuli and the individuals’ social media adoption intention. The paper concludes with the recommendations for the academicians and the social media designers/developers.</p>

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