scholarly journals The Influence of Transformational Leadership, Interpersonal Communication, and Organizational Commitment of Public Service Qualityin BNP2TKI

2019 ◽  
Vol 7 (06) ◽  
Author(s):  
Abdul Ghofar ◽  
Wibowo ◽  
Burhanuddin Tola
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Interpersonal Communication ◽  
Public Service ◽  
Quantitative Research ◽  
Survey Method ◽  
Direct Influence ◽  
Systematic Random Sampling ◽  
Positive Direct

The purpose of this research is to measure direct and indirect influence of transformational leadership, interpersonal communication, and organizational commitment for public service quality in BNP2TKI. This study used survey method, and included in quantitative research. Sample is calculated using Slovin method, is set minimum sample for 140 people, taken by systematic random sampling. Method of data collection by dissemination research instrumens to selected respondents. Method of data analysis using path analysis. The result of the research shows that there are positive direct influence of transformational leadership, interpersonal communication and organizational commitment toward the quality of public service in BNP2TKI. Transformational leadership and interpersonal communication has the positive direct influence for organizational commitment. Transformational leadership has the positive direct influence for interpersonal communication. Transformational leadership has the biggest direct influence for the quality of public service of BNP2TKI.   Keywords: The Quality of Public Service, Transformational Leadership, Interpersonal Communication, Organizational Commitment.

scholarly journals The Influence of Transformational Leadership, Interpersonal Communication, and Organizational Commitment of Public Service Quality in BNP2TKI

2019 ◽  
Vol 2 (2) ◽  
pp. 9-17
Author(s):  
Abdul - Ghofar ◽  
Wibowo ◽  
Burhanuddin Tola
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Service Quality ◽  
Interpersonal Communication ◽  
Public Service ◽  
Quantitative Research ◽  
Survey Method ◽  
Direct Influence ◽  
Positive Direct

ABSTRACT   The purpose of this research is to measure direct and indirect influence of transformational leadership, interpersonal communication, and organizational commitment for public service quality in BNP2TKI. This study used survey method, and included in quantitative research. Sample is calculated using Slovin method, is set minimum sample for 140 people, taken by systematic random sampling. Method of data collection by dissemination research instrumens to selected respondents. Method of data analysis using path analysis. The result of the research shows that there are positive direct influence of transformational leadership, interpersonal communication and organizational commitment toward the quality of public service in BNP2TKI. Transformational leadership and interpersonal communication has the positive direct influence for organizational commitment. Transformational leadership has the positive direct influence for interpersonal communication. Transformational leadership has the biggest direct influence for the quality of public service of BNP2TKI.  Keywords: The Quality of Public Service, Transformational Leadership, Interpersonal Communication, Organizational Commitment.

scholarly journals PENGARUH QUALITY OF WORK LIFE (QWL) DAN BUDAYA ORGANISASI TERHADAP PRODUKTIVITAS GURU SD SWASTA KATOLIK DI JAKARTA PUSAT

2017 ◽  
Vol 8 (1) ◽  
pp. 114
Author(s):  
Lucia Klamensia Rahaded
Keyword(s):  
Organizational Culture ◽  
Elementary Schools ◽  
Direct Effect ◽  
Quantitative Research ◽  
Work Life ◽  
Quality Of Work Life ◽  
Survey Method ◽  
Quality Of Work ◽  
Positive Direct

The objective of this research was to understand the effect of Quality Of Work Life (QWL) and organizational culture on productivity. It was a quantitative research was conducted ten schools located in Jakarta Centre.The research uses a survey method with path analysis was applied in testing hypothesis. It was conducted to 153 teachers at Private Catholic Elementary Schools as the respondents which were selected in a simple random way.The result of this study are: (1). There is a positive direct effect of Quality Of Work Life (QWL) on productivity. (2). There is a positive direct effect of organizational culture on productivity, and (3). There is a positive direct effect of Quality Of Work Life (QWL) on organizational culture.

scholarly journals Transformational Leadership, Technical Competencies And Self-Efficacy On Employee Performance (A Subsidiary Of Dana Pensiun Bank Mandiri Empat-DPBME)

2018 ◽  
Vol 9 (1) ◽  
pp. 12
Author(s):  
Esfandiari Abdullah
Keyword(s):  
Transformational Leadership ◽  
Path Analysis ◽  
Self Efficacy ◽  
Pension Fund ◽  
Employee Performance ◽  
Direct Influence ◽  
Analysis Method ◽  
Technical Competencies ◽  
Positive Direct

<p><em>The purpose of this study was to determine the effect of transformational leadership, technical competencies and self-efficacy on the employee performance.</em> <em>This study conducted a survey of 70 respondents from the population of 185 employees in PT Wahana Optima Permai (PT WOP, a subsidiary of Bank Mandiri Pension Fund Four-DPBME) Head-Office, and Jakarta, Batam, Surabaya branches. The selected respondents are employees of the business and support units associated with the leasing and management of office buildings. This research used a quantitative survey associative and a path analysis method. The results of this study indicated that transformational leadership, technical competencies, and employee self-efficacy was significantly positive direct influence on employee performance. In order to improve the quality of employee performance, PT WOP should improve the quality of transformational leadership, technical competencies, and self-efficacy employees. As a conclusion, that any change in the quality of transformational leadership, technical competencies, and employee self-efficacy will direct affect employee performance.</em></p>

scholarly journals The Effect of Interpersonal Communication, Self Engagement and Organizational Commitment toward The Employee Performance

2019 ◽  
Vol 2 (2) ◽  
pp. 30-44
Author(s):  
Abdul Ghofar ◽  
Ma'ruf Akbar ◽  
Muchlis Luddin
Keyword(s):  
Data Analysis ◽  
Organizational Commitment ◽  
Interpersonal Communication ◽  
Quantitative Research ◽  
Employee Performance ◽  
Survey Method ◽  
Communication Practice ◽  
Self Engagement

The objective of this reseach was to understand comprehensively the effect of Interpersonal Communication, Self-Engagement and Organizational Commitment toward the Employee Performance. It was a quantitative research with survey method in the communication and information ministery in Jakarta 2016.             The data were colected through observation. The data analysis and interpretasion indicates that (1) the effect Interpersonal Communication toward the Employee Performance; (2) the effect Self-Engagement toward the Employee Performance; (3) the effect Organizational Commitment toward the Employee Performance; (4) the effect Interpersonal Communication toward the Employee Organizational Commitment; (5) the effect Self-Engagement toward the Employee Organizational Commitment; (5) the effect Interpersonal Communication toward the Employee Self-Engagement.             The findings lead to the recomendation to practice effectively Employee Performance, Organizational Commitment and Self-Engagement, with Interpersonal Communication. Interpersonal Communication practice by (1) communication opens, (2) empaty, (3) supporting, (4) positif thingking and (5) equality.

scholarly journals Transformational Leadership and Trust on Organizational Commitment at State Senior High School

2019 ◽  
Vol 7 (1) ◽  
pp. 1-9 ◽  
Author(s):  
Kusmayadi Kurniawan ◽  
Bedjo Sujanto ◽  
Rugaiyah Rugaiyah
Keyword(s):  
High School ◽  
Transformational Leadership ◽  
Organizational Commitment ◽  
Path Analysis ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Survey Method ◽  
Analysis Technique ◽  
Positive Direct ◽  
The City

The purpose of this research is to know the effect of transformational leadership and trust toward organizational commitment teachers at state high school in the city of depok. The research was conducted using survey method with quantitative approach and path analysis technique. The population of this research is 256 teachers. Research samples selected as much as 156 teacher using simple random sampling technique. The data obtained through questionnaires and analyzed using path analysis techniques. Based on the result of data analysis in the research it is conclude: First, transformational leadership have positive direct to organizational commitment. Second, trust  have positive direct to organizational commitment, and third, transformational leadership have positive direct to trust. Organizational commitment can be improve through improvement of transformational leadership and trust.  

scholarly journals The Influence of Interpersonal Communication, Universal-Diverse Orientation (UDO), and Self-Efficacy on the Quality of Administrative Services at State University of Jakarta

2021 ◽  
Vol 2 (2) ◽  
pp. 97-105
Author(s):  
Ifatuhoriah Yusuf ◽  
Dedi Purwana ◽  
Agung Dharmawan Buchdadi
Keyword(s):  
Interpersonal Communication ◽  
Direct Effect ◽  
Self Efficacy ◽  
Simple Random Sample ◽  
Direct Influence ◽  
State University ◽  
Administrative Services ◽  
Positive Direct ◽  
Academic Services

This study aims to determine the direct effect of interpersonal communication, universal-diverse orientation (UDO), and self-efficacy on the quality of administrative services, as well as to determine the indirect effect of interpersonal communication and universal-diverse orientation (UDO) through self-efficacy on the quality of administrative services at State University of Jakarta. The research used was a survey with a causal design. The number of sample respondents was determined as 178 employees, the sampling technique was carried out by simple random (sample random sampling) from 230 employees of the State University of Jakarta.  The results of this study indicate that; (1). There is a positive direct effect of Interpersonal Communication on the Quality of Academic Services, (2). There is a positive direct influence Universal-Diverse Orientation (UDO) on the Quality of Academic Services, (3). There is a positive direct effect of Self Efficacy on Academic Service Quality., (4) There is a positive direct influence of Interpersonal Communication on Self Efficacy, (5) There is a positive direct influence of Universal-Diverse Orientation (UDO) on Self Efficacy. The novelty in this research is that research conducted at this time is research looking at several variations of variables such as the influence of interpersonal communication, universal-diverse orientation (UDO), and self-efficacy on the quality of administrative services and quality variables as independent variables.

scholarly journals PENGARUH QUALITY OF WORK LIFE (QWL) DAN BUDAYA ORGANISASI TERHADAP PRODUKTIVITAS GURU SD SWASTA KATOLIK DI JAKARTA PUSAT

2017 ◽  
Vol 8 (2) ◽  
pp. 195-209
Author(s):  
Lucia Klamensia Rahaded
Keyword(s):  
Organizational Culture ◽  
Elementary Schools ◽  
Direct Effect ◽  
Quantitative Research ◽  
Work Life ◽  
Quality Of Work Life ◽  
Survey Method ◽  
Quality Of Work ◽  
Positive Direct

The objective of this research was to understand the effect of Quality Of Work Life (QWL) and organizational culture on productivity. It was a quantitative research was conducted ten schools located in Jakarta Centre.The research uses a survey method with path analysis was applied in testing hypothesis. It was conducted to 153 teachers at Private Catholic Elementary Schools as the respondents which were selected in a simple random way.The result of this study are: (1). There is a positive direct effect of Quality Of Work Life (QWL) on productivity. (2). There is a positive direct effect of organizational culture on productivity, and (3). There is a positive direct effect of Quality Of Work Life (QWL) on organizational culture.   Abstrak Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Quality Of Work Life (QWL) dan budaya organisasi terhadap produktivitas. Itu adalah penelitian kuantitatif yang dilakukan sepuluh sekolah yang berlokasi di Jakarta Pusat. Penelitian menggunakan metode survei dengan analisis jalur yang diterapkan dalam pengujian hipotesis. Hal ini dilakukan kepada 153 guru di Sekolah Dasar Katolik Swasta sebagai responden yang dipilih secara acak sederhana. Hasil penelitian ini adalah: (1). Ada efek langsung positif dari Quality Of Work Life (QWL) terhadap produktivitas. (2). Ada pengaruh langsung positif dari budaya organisasi terhadap produktivitas, dan (3). Ada efek langsung positif dari Quality Of Work Life (QWL) terhadap budaya organisasi. Kata Kunci: Kualitas Hidup Kerja (QWL), Budaya Organisasi, Produktivitas

scholarly journals The Effect of Personality and Quality of Work Life (QWL) on the Work Productivity of Middle School Teachers

2020 ◽  
Vol 4 (1) ◽  
pp. 1-14
Author(s):  
Gina Permata ◽  
Bedjo Sujanto ◽  
Matin Matin
Keyword(s):  
Quantitative Research ◽  
Work Productivity ◽  
Work Life ◽  
Quality Of Work Life ◽  
Survey Method ◽  
Direct Influence ◽  
School Teachers ◽  
Quality Of Work ◽  
Analysis Technique

study aims to obtain information about the influence of personality and quality of work life on the work productivity of state high school teachers in region I of the administrative city of East Jakarta. This research is an Associative quantitative research. The research was conducted using a survey method with the data analysis technique used to answer the hypothesis is the path analysis technique. The population in this study were 801 respondents, and a sample of 267 respondents who were selected using random sampling. The research is focused on two aspects that determine work productivity; Personality and Quality Of Work Life. The results of the analysis conclude that (1) there is a direct influence of Personality on Work Productivity, (2) there is a direct influence of Quality of Work Life on Work Productivity, (3) there is a direct influence of Personality on Quality of Work Life.

scholarly journals Pengaruh Budaya Organisasi Dan Komunikasi Interpersonal Terhadap Sikap Kerja Guru SMP Swasta

2018 ◽  
Vol 5 (1) ◽  
pp. 96-106
Author(s):  
Elfridauli
Keyword(s):  
Organizational Culture ◽  
Path Analysis ◽  
Interpersonal Communication ◽  
Direct Effect ◽  
Junior High School ◽  
Survey Method ◽  
Work Attitude ◽  
Analysis Technique ◽  
Teacher Work ◽  
Positive Direct

The purpose of this study is to determine the influence of organizational culture and interpersonal communication on the work attitude of private junior high school teachers in Tanjung Priok district. This research was conducted using survey method with quantitative approach and path analysis technique. The populations in this study were 307 teachers with 75 research samples of teachers selected using simple random sampling technique. Data were obtained through questionnaire and analyzed using path analysis technique. Based on the results of data analysis in this study, it can be concluded: (1) organizational culture has a direct positive influence on teacher work attitude; (2) interpersonal communication also has a positive direct effect on teacher work attitude; (3) organizational culture has a positive direct effect on interpersonal communication. Therefore, work attitude can be developed through the improvement of organizational culture and interpersonal communication.

scholarly journals PENGARUH BUDAYA ORGANISASI DAN ETIKA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) GURU SMA NEGERI DI SIPORA KABUPATEN KEPULAUAN MENTAWAI

2015 ◽  
Vol 6 (1) ◽  
pp. 1007
Author(s):  
Meihen Jalismen
Keyword(s):  
Organizational Culture ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Simple Random Sampling ◽  
Organization Culture ◽  
Citizenship Behavior ◽  
Survey Method ◽  
Direct Influence ◽  
Research Findings ◽  
Positive Direct

This study aims to determine the direct effect between (1) organizational culture with OCB, (2) ethics with OCB, (3) organization culture with ethical. The method used is a survey method with a correlation approach. In this study serve as a sample of 81 teachers were selected based on random techniques (simple random sampling). Data were obtained by spreading questioner. This study was conducted in high schools in Sipora Mentawai Islands. Based on hypothesis testing that has been done, it can be described as the following research findings: (1) there is a positive direct influence of organizational culture with OCB, (2) there is a positive direct influence of ethics on OCB, (3) there is a positive direct influence between cultures organization with ethics.

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