scholarly journals Strategy Map Development for the Central Bank of Nepal Using Balanced Scorecard

2021 ◽  
Vol 17 (1) ◽  
Author(s):  
Shova Niroula ◽  
Qingmei Tan ◽  
Aswin Parajuli
Keyword(s):  
Central Bank ◽  
Balanced Scorecard ◽  
Relevant Literature ◽  
Future Research ◽  
Internal Process ◽  
Road Map ◽  
Strategic Goals ◽  
Strategy Map ◽  
And Performance ◽  
Key Indicators

This paper focuses on how the development of the strategy map for the Central Bank of Nepal is done by linking the key measures with the four perspectives of Balanced Scorecard perspectives (finance, customer, internal process, and learning and growth). The central bank is a vital part of an economy, and therefore it should not limit its strategy implementation and performance measurement within the financial perspectives only. So, this paper serves the purposes of creating a road map for discovering the key indicators to create the strategy map and to support future research in the Nepalese banking field. In the absence of a previous strategy map, the strategic goals of the bank were derived from the relevant literature, the bank’s vision, mission, goals, and mandates followed by the expert’s selection. A list of the bank’s strategic goals was derived from the survey questionnaire corresponding to the four perspectives of Balanced Scorecard. The measures of perspective were studied by factor analysis. The research therefore uses a descriptive-exploratory method. Finally, the strategy map was developed and the result consisted of the strategic goals and measures in financial, customer, internal process, and learning and growth.

scholarly journals To the Problem of Increased Efficiency in Health Care Strategic Management

2019 ◽  
pp. 50-55 ◽  
Author(s):  
Sergey Dvoynikov ◽  
Svetlana Arhipova
Keyword(s):  
Health Care ◽  
Strategic Management ◽  
Balanced Scorecard ◽  
Health Facilities ◽  
The Balanced Scorecard ◽  
The Road ◽  
Road Map ◽  
Modern Health Care ◽  
And Performance ◽  
Key Indicators

Introduction. Modern health care is a leader in the social sector in terms of the number of public-private partnership projects. Monitoring of the implementation of strategic projects proves that the targets on the key indicators of the road map are reached. However, experts give a negative assessment of the availability and quality of medical care. Methods. The article describes the experience of using the balanced scorecard as an instrument for linking the key health care indicators and performance indicators of individual health facilities. Principles underlying cohesion and balance of the separate elements of the system are justified. Methods for identifying a statistically significant causal relationship between indicators are analyzed. A general model for the assessment of the attainment of the strategic goals by taking into account the three-level healthcare system is proposed. Results. The presented details on the structure of indicators could be used by managers of health facilities for the development of their own strategies. The article concluded that further specification on the methodology of obtaining objective information to assess the success in health care strategic management is necessary.

scholarly journals The Association between Organisational Commitment And Corporate Social Responsibility-Environmental Performance Within an Integrated Sustainability Balanced Scorecard Framework

2015 ◽  
Vol 9 (1) ◽  
pp. 32 ◽  
Author(s):  
Kirsten Rae ◽  
John Sand ◽  
David Gadenne
Keyword(s):  
Balanced Scorecard ◽  
Structural Equation ◽  
Affective Commitment ◽  
Equation Model ◽  
Future Research ◽  
Organisational Commitment ◽  
Internal Process ◽  
Strategy Map ◽  
Sustainability Balanced Scorecard ◽  
Integrated Sustainability

This study investigates whether organisational commitment is associated with organisations‘CSR performance within sustainability aspects of their internal process. A structural equation model (SEM) tested two sequential direct associations between: (1) senior management employees‘ affective and continuance organisational commitment and organisations‘ conventional value-creating internal processes; (2) conventional value-creating internal processes and organisations‘ CSR performance within sustainability value-creating internal process. The SEM results show an indirect association between affective commitment and CSR performance within sustainability value-creating internal process, which is mediated by the conventional value-creating internal processes. The findings support an integrated sustainability internal process within a sustainability balanced scorecard (SBSC) as depicted in Kaplan and Norton‘s strategy map. Organisations may develop internal processes that promote CSR outcome characteristics when employees possess higher levels of affective organisational commitment. Future research could investigate a broader  range of environmental outcomes within CSR performance.

A Conceptual Model for Greening a Supply Chain through Greening of Suppliers and Green Innovation

2012 ◽  
pp. 302-315
Author(s):  
H. K. Chan ◽  
T.-Y. Chiou ◽  
F. Lettice
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Competitive Advantage ◽  
Conceptual Model ◽  
Environmental Performance ◽  
Relevant Literature ◽  
Future Research ◽  
Green Innovation ◽  
Chain Management ◽  
And Performance

Nowadays, more organisations are focusing on how to improve their environmental performance, partly driven by recent regulations in this area. This means that green supply chain management plays an important role over traditional supply chain management. Companies could gain competitive advantage through the proper management of their supply chain activities, for example, purchasing management. In fact, organisations can now generate more business opportunities than their competitors by addressing environmental management successfully. More specifically, it has been identified that implementation of green innovation can become a company’s order winner. However, not many studies have investigated the relationships between the greening of suppliers, green innovation, environmental performance and competitive advantage. The objective of this article is to propose a conceptual model, developed from a review of relevant literature and performance indicators, and to identify how future research can address these issues.

Supply Chain Performance Measurement and Organizational Alignment in the Digital World

2019 ◽  
pp. 128-154
Author(s):  
Ehap Sabri ◽  
Rohan Vishwasrao
Keyword(s):  
Supply Chain ◽  
Performance Measurement ◽  
Balanced Scorecard ◽  
Maturity Model ◽  
Maturity Models ◽  
Strategic Objectives ◽  
The Balanced Scorecard ◽  
Digital World ◽  
Road Map ◽  
And Performance

The authors describe how organizations can leverage the maturity model approach in conjunction with foundational concepts of perspective-based performance evaluation models like the balanced scorecard (BSC) to define a comprehensive performance measurement framework. A maturity model by design provides a road-map to the next level of performance. In this chapter, the authors propose using maturity models as a structured way of identifying current capability or maturity level of any supply chain. The authors provide guidance on selecting the right “causal linkages” between supply chain objectives and performance measures. They then define a mechanism for specifying even more granular definitions of measures linked to strategic objectives, as the level of maturity progresses. In this chapter, the authors survey widely used supply chain/business process maturity models and current practices related to measuring operational metric. And then present a tiered framework for operational metric alignment and KPI governance based on perspective-based modeling design principles.

scholarly journals Manifestations of muscle fatigue in baseball pitchers: a systematic review

PeerJ ◽  
2019 ◽  
Vol 7 ◽  
pp. e7390 ◽  
Author(s):  
Richard Birfer ◽  
Michael WL Sonne ◽  
Michael WR Holmes
Keyword(s):  
Injury Risk ◽  
Relevant Literature ◽  
Peripheral Fatigue ◽  
Future Research ◽  
Cochrane Database ◽  
Rest Time ◽  
Baseball Pitchers ◽  
And Performance ◽  
Conference Papers ◽  
The Relationship

Background Fatigue in baseball pitchers is a process linked to lowered physical and mental performance, injury, and changes in kinematics. Numerous studies have associated fatigue with overuse, high ball velocities, lack of rest time, poor mechanics, and degree of self-satisfaction. The aim of this study was to systematically review the literature to identify a theoretical framework for the relationship between outcomes and the manifestation of fatigue on baseball pitching. The synthesized data may identify areas requiring further research. Methodology This protocol was registered with PROSPERO (ID: CRD42018114194). SPORTDiscus, Medline, PubMed, Cochrane Database of Systematic Reviews, and Google Scholar were searched, using keywords such as fatigue in pitchers and changes in kinematics (e.g., pitching mechanics, valgus elbow torque), performance (e.g., pitch count, pitch type), and injury (e.g., pain, elbow, and shoulder soreness). Three reviewers independently screened the articles, selected relevant literature based on abstract eligibility, and assessed the methods described therein for final inclusion. Results A total of 31,860 articles were screened for eligibility and 25 articles were included for the review. The selected articles included epidemiological, longitudinal, experimental, conference papers, and crossover laboratory studies. Evidence extracted from the 25 studies demonstrates a relationship between fatigue in baseball pitching, and three overarching outcomes: changes in kinematics, a decrease in performance, and an increase in injury risk. Conclusions Findings show that a co-dependence between changes in kinematics and a decrease in performance, which stems from central and peripheral fatigue, is a contributing factor of injury in baseball pitchers. A large percentage of baseball pitchers exhibit pain or soreness in either their elbow or shoulder, or both at some point in a season. Initially, kinematic changes occur that could maintain performance, but may increase joint and tissue loading. Performance decreased with elevated pitch counts and innings thrown, and pitching further into games or the season. Evidence was found to be consistent across all studies; however, more work is needed in the area of fatigue as an injury mechanism during pitching. With a proof of concept established, the prevention of negative outcomes associated with fatigue must be the focus of future research and performance should not be the only criteria.

scholarly journals A systematic review on business analytics

2020 ◽  
Vol 13 (2) ◽  
pp. 283
Author(s):  
Jiarui Yin ◽  
Vicenc Fernandez
Keyword(s):  
Systematic Review ◽  
Business Performance ◽  
Relevant Literature ◽  
Recent Decade ◽  
Machine Learning Techniques ◽  
Future Research ◽  
Business Analytics ◽  
And Performance ◽  
Definition Of ◽  
Industry Sectors

Purpose: Business analytics, a buzzword of the recent decade, has been applied by thousands of enterprises to help generate more values and enhance their business performance. However, many aspects of business analytics remain unclear. This study clarifies the definition of business analytics combined with its functionality and the relation between business analytics and business intelligence. Moreover, we illustrate the applications of business analytics in both business areas and industry sectors and shed light on the education in business analytics. Ultimately, to facilitate future research, we summarize several research techniques used in the literature reviewed.Design/methodology/approach: We set well-established selection criteria to select relevant literature from two widely recognized databases: Scopus and Web of Science. Afterward, we reviewed the literature and coded relevant sections in an inductive way using MAXQDA. Then we compared and synthesized the coded information.Findings: There are mainly four findings. Firstly, according to the bibliometric analysis, literature about business analytics is growing exponentially. Secondly, business analytics is a system that enabled by machine learning techniques aiming at promoting the efficiency and performance of an organization by supporting the decision-making process. Thirdly, the application of business analytics is comprehensive, not only in specific areas of a company but also in different industry sectors. Finally, business analytics is interdisciplinary, and the successful training should involve technical, analytical, and business skills.Originality/value: This systematic review, as a synthesis of the current research on business analytics, can serve as a quick guide for new researchers and practitioners in the field, while experienced scholars can also benefit from this work, taking it as a practical reference.

scholarly journals PENILAIAN KINERJA PERGURUAN TINGGI ISLAM DENGAN BALANCED SCORECARD AGAR TERWUJUD LEMBAGA PENDIDIKAN ISLAM BERBASIS MAQASID SYARIAH

2017 ◽  
Vol 8 (2) ◽  
pp. 121-131
Author(s):  
Zuraidah Zuraidah ◽  
Esy Nur Aisayah
Keyword(s):  
Organizational Performance ◽  
Internal Control ◽  
Balanced Scorecard ◽  
Performance Measure ◽  
Strategic Objectives ◽  
Internal Process ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Process Perspective ◽  
And Performance

In improving organizational performance, alignment an organizations and individuals in the organization is very important. Balanced Scorecard is one of the alternative performance measure that aims to combine the performance measures of financial and non-financial. Inspired by Kaplan and Norton, the concept was developed in four perspectives: financial, customer, internal process and learning and growth. This article discusses how to build a balanced scorecard, include determining the strategic objectives, measures, targets, initiatives, and implementing the balanced scorecard in public organizations. The performance assessment of Islamic Universities have: 1) strategic targets financial perspective: the ability to obtain funding and cost efficiency, 2) strategic objectives perspectives of stakeholders, namely the satisfaction and pride for students, 3) strategic objectives of internal process perspective is a internal business portal, process and policy procedures, financial systems and reporting, internal control and performance measurement, research and community service quality, 4) strategic objectives of learning and growth perspectives improve the professionalism of human resources, improve the quality and infrastructure facilities. Islamic university has 21 strategic objectives in the four perspectives of the balanced scorecard. As well as the maqasid syariah used as an indicator both in aligning the results of an assessment of the performance of the Islamic universities.

Redesain Balanced Scorecard Strategy Map Berdasar Konsep KPI dan KRI

2013 ◽  
Vol 2 (2) ◽  
pp. 57
Author(s):  
Vivi Triyanti ◽  
Marsellinus Bachtiar ◽  
Carlos Yohan Rafavy
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicator ◽  
Application Development ◽  
Strategic Objectives ◽  
Process Indicators ◽  
Catholic University ◽  
Balanced Scorecards ◽  
Strategy Map ◽  
Key Indicators ◽  
Internal Business Process

<p class="Default"><em>Abstrak</em> <strong>- Tulisan ini terkait dengan penelitian mengenai pengembangan manajemen dashboard di Fakultas Teknik Unika Atma Jaya. Pada penelitian sebelumnya telah dihasilkan rancangan peta strategi yang memuat tujuan-tujuan strategis (<em>strategic objectives</em>) dan indikator (<em>lead dan lag</em>) dari FT Unika Atma Jaya (UAJ) yang terbagi dalam empat perspektif <em>balanced scorecard</em> (BSC), yaitu:  Perspektif Pelayanan, Perspektif Pelanggan, Perspektif Proses Bisnis Internal, serta Perspektif Pembelajaran dan Organisasi. Peta tersebut kemudian direklasifikasi lagi sehingga lebih sesuai dengan konsep indikator kinerja (<em>Performance indicator </em>– PI) dan indikator hasil (<em>Result Indicators </em>– RI).  Terdapat 8 indikator proses yang diubah letaknya menjadi indikator hasil. Lebih lanjut, dari 120 indikator, terpilih 35 indikator yang dinyatakan sebagai KPI dan KRI, dan akan digunakan sebagai input di pembuatan aplikasi manajemen <em>dashboard</em>.</strong></p><p><strong><em> </em></strong></p><em>Abstract <strong>- </strong></em><strong>The paper is related to research about dashboard management development in Faculty of Engineering, Atma Jaya Catholic University of Indonesia. Previous research has resulted a strategy map with subsequent strategic objectives and indicators (lead and lag) for the Faculty of Engineering, which comprises of four Balanced Scorecards (BSC) perspectives as follows: Service, Customer, Internal Business Process, and Learning and Growth. The map then reclassified so that it fits to Performance indicators (PI) and Result Indicators (RI) concepts. which at the end of the day will be the basis for choosing key indicators (KPI and KRI). Finally, there are 8 process indicators that relocate to result indicators. Further, from 120 indicators, 35 indicators are chosen as KPI and KRI, which will be used in the next step of dashboard management application development.  </strong>

A Conceptual Model for Greening a Supply Chain through Greening of Suppliers and Green Innovation

2011 ◽  
pp. 422-435
Author(s):  
H. K. Chan ◽  
T.-Y. Chiou ◽  
F. Lettice
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Competitive Advantage ◽  
Conceptual Model ◽  
Environmental Performance ◽  
Relevant Literature ◽  
Future Research ◽  
Green Innovation ◽  
Chain Management ◽  
And Performance

Nowadays, more organisations are focusing on how to improve their environmental performance, partly driven by recent regulations in this area. This means that green supply chain management plays an important role over traditional supply chain management. Companies could gain competitive advantage through the proper management of their supply chain activities, for example, purchasing management. In fact, organisations can now generate more business opportunities than their competitors by addressing environmental management successfully. More specifically, it has been identified that implementation of green innovation can become a company’s order winner. However, not many studies have investigated the relationships between the greening of suppliers, green innovation, environmental performance and competitive advantage. The objective of this article is to propose a conceptual model, developed from a review of relevant literature and performance indicators, and to identify how future research can address these issues.

scholarly journals Evaluasi Implementasi Balanced Scorecard Pada Departemen Manajemen IPB Sebagai Program Studi Berbasis Kinerja

2018 ◽  
Vol 8 (2) ◽  
pp. 103-118
Author(s):  
Zainati Fakhrina ◽  
Jono M Munandar ◽  
Sukiswo Dirdjosuparto
Keyword(s):  
Performance Measurement ◽  
Balanced Scorecard ◽  
Business Processes ◽  
Objective Evaluation ◽  
Academic Excellence ◽  
Interpretive Structural Modeling ◽  
Network Process ◽  
Strategy Map ◽  
Assessment Performance ◽  
And Performance

Department of Management in Bogor Agricultural University (IPB), is one of the academic units in IPB that supports the achievement of IPB’s objective to become a world class university. To support such objective, evaluation is conducted by monitoring activity and performance measurement using Balance Scorecard (BSC) approach. The purpose of this study was to determine priority of perspectives and strategy objectives by using Analytical Network Process (ANP) method, measure quality assessment performance in Department of Management year 2015, establish strategic inisiatives, and to figure Departement of Managements’ strategy map using Interpretive Structural Modeling (ISM) Method. The result of this study indicated that the main priorities of the four perspectives had been defined: Research and Academic Excellence perspective, Stakeholders perspective, Internal Business Processes perspective and Capacity Building perspective. Performance measurement resulted that 10 from 24 performance indicators didn’t achieve the target, and set 10 strategic initiatives to support strategy objective target achievement. Strategy mapping using ISM indicated that strategy objective “Lecturers’ and academic staffs’ competency strengthening” was the key element to support other strategy objectives achievement.

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