scholarly journals Mobile Payments, Demographics and Firm Performance in Kenya

2021 ◽  
Vol 17 (38) ◽  
pp. 58
Author(s):  
Adrian Kamotho Njenga ◽  
Kate Litondo ◽  
Germano Mwabu
Keyword(s):  
Firm Performance ◽  
Critical Mass ◽  
Primary Data ◽  
Moderating Effects ◽  
Mobile Payments ◽  
Logit Regression ◽  
Operation Costs ◽  
Number Of Customers ◽  
The Relationship ◽  
Mass Level

Technological advancements have presented firms with an opportunity to use mobile payments to enhance their performance. This study explores the relationship between mobile payments and firm performance in Kenya. The moderating effects of demographics are also studied. Using primary data collected from 289 supermarkets based in Nairobi City County, we determine whether the use of mobile payment has enhanced firm performance as defined by profitability, operation costs, revenues and the number of customers served. Empirical results from logit regression analysis reveal that the use of a mobile to make payments in supermarkets directly impacts the performance of supermarkets. Additionally, consumer characteristics have a significant moderating effect on the relationship between mobile payments and profitability of supermarkets. We conclude that the use of mobiles to make payments in supermarkets in Kenya has acquired the requisite critical mass level to be in a position to influence revenues of these firms.

THE MODERATING EFFECTS OF ADAPTIVE AND INTELLECTUAL RESOURCE CAPABILITIES ON THE RELATIONSHIP BETWEEN ENTREPRENEURIAL ORIENTATION AND FINANCIAL PERFORMANCE

2018 ◽  
Vol 22 (03) ◽  
pp. 1850026 ◽  
Author(s):  
SAMUEL ADOMAKO
Keyword(s):  
Firm Performance ◽  
Financial Performance ◽  
Entrepreneurial Orientation ◽  
Dynamic Capabilities ◽  
Primary Data ◽  
Moderating Effects ◽  
Resource Based View ◽  
Intellectual Resource ◽  
The Relationship

Extant entrepreneurial orientation (EO) literature suggests that EO positively affects firm performance, but several factors influence the potency of this relationship. However, the influence of adaptive and intellectual resource capabilities on the EO–performance linkage lacks theoretical clarity. Accordingly, deriving insights from the resource-based view and dynamic capabilities framework, this paper argues that variations in financial performance are a function of degree of EO and levels of adaptive and intellectual resource capabilities. Using primary data gathered from 245 small and medium-sized enterprises (SMEs) operating in Ghana, the study finds that when a firm’s adaptive and intellectual resource capabilities are well developed and deployed, the potency of EO as a driver of financial performance is enhanced.

scholarly journals Analysis of Information Systems Capabilities and Performance of Firms in Telecommunications Industry, Kenya

2018 ◽  
Vol 6 (04) ◽  
pp. 319-327
Author(s):  
Bett, Alfred Kipyegon ◽  
Dr. Johnmark Obura ◽  
Dr. Moses Oginda
Keyword(s):  
Information Systems ◽  
Firm Performance ◽  
Telecommunications Industry ◽  
Policy Formulation ◽  
Primary Data ◽  
Executive Management ◽  
Economic Role ◽  
And Performance ◽  
Service Businesses ◽  
The Relationship

In the 21st century where economies are driven majorly by knowledge and information-based service businesses, telecommunication industries are playing a critical economic role both regionally and globally. In Kenya, with a combined subscription rate of 37.8 million based on a 2016/17 Communication Authority of Kenya report of 2017, Safaricom Kenya Limited controls about 71.2% of the subscribers, Airtel Kenya Limited is second with 17.6% with Telkom Kenya coming third with 7.4%. Finserve East Africa (Equitel) a new entrant in the market controls 3.8% of subscribers. These figures points to the fact that only Safaricom seems to be the only firm performing well. This reality forms the basis of establishing whether their difference in performance is attributable to their information systems capabilities. The purpose of this study was to analyse the relationship IS capabilities and performance of firms in the telecommunications industry in Kenya. It was anchored on Resource-Based Theory and guided by a conceptual framework with the dependent variable being firm performance while independent variable was IS capabilities. Correlational and survey research designs were used. The population of the study was 408 staff comprising all executive, management and operational level managers from the business and IT sections in each firm. A sample of 202 staff was drawn through proportionate stratified random sampling method. Primary data was collected using structured questionnaire and an interview schedule. Reliability of the research instrument was tested against Cronbach’s alpha coefficient where a reliability score of 0.814 was achieved while validity was gauged through research experts’ opinions. Data was analysed using both descriptive and inferential statistics. The findings established that IS capabilities and firm performance have a weak relationship (r = 0.409, p<0.05) which means that whenever firms in industry invested on market based IS capabilities there was a small improvement on their performance and therefore firms should invest in the development of market based IS capabilities since they have significant influence on their performance. This study may be useful to industry players by gaining better understanding on various information system resources that they can utilize to improve and sustain their performance besides policy formulation. By advancing a model that depicts the relationship between information systems resources and firm performance, this study may make a significant contribution to theory building in the field of information systems.

Participatory HRM and firm performance

2019 ◽  
Vol 41 (5) ◽  
pp. 1098-1119 ◽  
Author(s):  
Neha Gahlawat ◽  
Subhash C. Kundu
Keyword(s):  
Firm Performance ◽  
Organizational Climate ◽  
Structural Equation ◽  
Affective Commitment ◽  
Intention To Leave ◽  
Employee Attitudes ◽  
Primary Data ◽  
Equation Modeling ◽  
Content Type ◽  
The Relationship

Purpose The purpose of this paper is to examine the relationship between participatory HRM and firm performance through a series of mediators. Design/methodology/approach Primary data were collected from 569 respondents belonging to 207 organizations operating in India. Structural equation modeling and bootstrapping via PROCESS were used to analyze the hypothesized relationships between participatory HRM and firm performance. Findings The study has highlighted that participatory HRM in the form of self-managed teams, flexible work arrangements and empowerment results in better organizational climate, heightened affective commitment, reduced intention to leave and enhanced firm performance. Furthermore, it has been established that organizational climate, affective commitment and intention to leave serially mediate the relationship between participatory HRM and firm performance. Practical implications The study gives strong indications that adopting bundle of participatory HRM practices is beneficial for generating positive organizational climate, enhanced employee attitudes and superior firm performance. Originality/value By establishing serial mediation through organizational climate, affective commitment and employees’ intention to leave, this study brings new insights into the interpretation of underlying mechanism existing between participatory HRM and firm performance, thus uniquely contributes to the HRM and OB literature.

scholarly journals How is firm performance related to family ownership in Malaysia and does board independence moderate the relationship?

2015 ◽  
Vol 11 (2) ◽  
pp. 21-35 ◽  
Author(s):  
Sin-Huei Ng ◽  
Tze San Ong ◽  
Boon Heng Teh ◽  
Wei Ni Soh
Keyword(s):  
Firm Performance ◽  
Agency Theory ◽  
Family Ownership ◽  
Board Independence ◽  
Moderating Effects ◽  
Dominant Party ◽  
The Family ◽  
And Control ◽  
Relationship Of ◽  
The Relationship

This paper explores whether the performance of publicly-listed family-controlled firms in Malaysia is related to the extent of the families’ ownership. It also explores whether there are any moderating effects from the various attributes of board independence on the ownership-performance relationship of these firms. The findings indicate that increasing families’ ownership is related to better firm performance under the condition that the families do not have absolute ownership and control over their firms. However, giving more control via majority ownership that causes the families to become the only dominant party might enhance their ability to expropriate and cause firm performance to deteriorate. Therefore, proposal to increase ownership as a mean to reduce the classical agency-theory problems should be caveated under the principal-principal perspective. It is also found that the various board independence attributes do not exhibit any moderating influence on the family ownership-firm performance relationship. This finding may indicate the powerlessness of the boards of director in Malaysia when encountered with the influential controlling families whom the directorship tenures and opportunities of the non-family directors depend on. Decisions made by the controlling families which have bearing on firm performance may not have been effectively counter checked by the boards due to the lack of truly independent nature of the boards

Entrepreneurial Orientation and Start-Up Performance: A Configurational Approach

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Lucio Fuentelsaz ◽  
Consuelo González ◽  
Jackson Andre da Silva
Keyword(s):  
Firm Performance ◽  
Entrepreneurial Orientation ◽  
Environmental Variables ◽  
Moderating Effects ◽  
Configurational Approach ◽  
Start Up ◽  
Start Ups ◽  
The Relationship ◽  
Environmental Hostility ◽  
True Relationship

Abstract The relationship between entrepreneurial orientation and firm performance has been the object of a number of studies, but the literature has not yet reached a consensus about the true relationship between the two variables. Previous research attributes this lack of consensus to the moderating effect of numerous variables, including those related to the firm’s environment. While the literature evaluates the direct and moderating effects of uncertainty and hostility on the relationship between entrepreneurial orientation and firm performance, no one has investigated how these environmental variables simultaneously affect this relationship. To fill this gap, we use a configurational approach to clarify the nature of the relationship between entrepreneurial orientation and firm performance and investigate how hostility and uncertainty jointly moderate this relationship. Our arguments are tested using a sample of 140 Brazilian start-ups, and we conclude that there is a positive relationship between entrepreneurial orientation and firm performance. Nevertheless, this relationship is jointly conditioned by the level of environmental hostility and uncertainty.

scholarly journals The Relationship Between CEO Duality and Business Firms’ Performance: The Moderating Role of Firm Size and Corporate Social Responsibility

2021 ◽  
Vol 12 ◽  
Author(s):  
Riaqa Mubeen ◽  
Dongping Han ◽  
Jaffar Abbas ◽  
Susana Álvarez-Otero ◽  
Muhammad Safdar Sial
Keyword(s):  
Corporate Social Responsibility ◽  
Firm Performance ◽  
Firm Size ◽  
Moderating Effects ◽  
Ceo Duality ◽  
Chinese Business ◽  
Corporate Social ◽  
The Relationship ◽  
Moderating Role

This study focuses on exploring the relationship between chief executive officer (CEO) duality and firm performance. We focus on how the size and corporate social responsibility (CSR) of firms moderate this relationship. In terms of size, business organizations are of two types: small and large firms. This study uses datasets of listed Chinese business firms included in the China Stock Market and Accounting Research database. It employs a generalized method of moment’s technique to explore the connection between CEO duality and the performance of Chinese business firms through double mediation effects. Our empirical analysis showed that CEO duality has a significant negative relationship with firm performance. We also explored the moderating effects of firm size (small and large) and CSR practices on the relationship between CEO duality and improved performance of Chinese firms. Large firms and CSR practices showed significant and positive moderating effects on the relationship between CEO duality and firm performance. Conversely, with CEO duality, small firms showed a negative moderating influence on firm performance. This inclusive model provides valuable insights into how the dual role of the CEO of a firm affected the performance of Chinese firms through the moderating role of CSR practices and firm size for better business performance. The study offers empirical and theoretical contributions to the corporate governance literature. This research framework might help researchers in designing robust strategies to evaluate the effects on firm performance. Researchers may gain helpful insights using this methodology.

scholarly journals Effect of Firms’ Competitiveness on the Performance of selected Manufacturing Firms in Nigeria

2020 ◽  
Vol 7 (7) ◽  
pp. 216-255
Author(s):  
Adekunle R. Onaolapo ◽  
Elijah Adeyinka Adedeji
Keyword(s):  
Firm Performance ◽  
Large Scale ◽  
Empirical Studies ◽  
Descriptive Analysis ◽  
Manufacturing Firms ◽  
Primary Data ◽  
Chi Square ◽  
Business Practitioners ◽  
Chi Square Analysis ◽  
The Relationship

The study of firms’ competitiveness has drawn so much attention among business practitioners and academic researchers in the last two decades as globalization came fully into limelight. However, in Nigeria, there are few empirical studies conducted to investigate the relationship between firms’ competitiveness and firm performance. Thus, the main objective of this study was to provide further evidence on the effects of Firms’ Competitiveness (FC) on the performance of manufacturing firms in Nigeria. Ten large-scale quoted manufacturing firms were selected. The study relied on primary data which were obtained using structured questionnaire administered to 300 purposively selected respondents of the selected firms. The data collected was analysed using Chi-Square Analysis and correlation analysis as well as descriptive analysis in pursuance of the stated specific objectives of the study. The result showed that firms’ competitiveness had significant effects on the profitability and operational performance of the selected manufacturing firms. Also, firms’ competitiveness had positive relationship with the level of competition of the firms. This study concluded that the practice of firms’ competitiveness is sine qua non in boosting firm performance in the manufacturing firms in Nigeria.

scholarly journals PROBLEM FACED BY CUSTOMERS USING TECHNOLOGICAL BANKING SERVICES- AN INFERENTIAL ANALYSIS

2017 ◽  
Vol 5 (1(SE)) ◽  
pp. 1-8
Author(s):  
S.Bulomine Regi
Keyword(s):  
Sampling Method ◽  
Credit Cards ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Technological Aspect ◽  
Banking Services ◽  
Mobile Payments ◽  
Public Sector Banks ◽  
Inferential Analysis ◽  
The Relationship

IT savvy customer is more empowered and left with many options of making payments, through his ATM and debit cards, credit cards, RTGS, NEFT transfer, ECS, or mobile payments. However, change in technological aspect is rapid and is evolving constantly and therefore what lies ahead in future cannot be predicted with conformity. The following objectives are focused in the study: i. To study the customers perception towards technological banking, ii. To find out the problems faced by the customers while availing technological banking iii. To analyse the relationship between types of bank with problems faced by the customers while availing technological banking. Primary Data was collected by using questionnaire under simple random sampling method. 600 samples were selected from various Public Sector Banks like State Bank of India, Indian Bank and Indian Overseas Bank and Private sector banks like ICICI, HDFC, Karur Vysya Bank in Tirunelveli district. In this paper, the major findings on challenges faced by the customers while availing technological banking and suggestions based on the findings are discussed.

scholarly journals External corporate governance, tax planning, and firm performance

2016 ◽  
Vol 13 (3) ◽  
pp. 523-532 ◽  
Author(s):  
Ahmed Zemzem ◽  
Khaoula Ftouhi
Keyword(s):  
Corporate Governance ◽  
Firm Performance ◽  
Institutional Investors ◽  
Tax Planning ◽  
Moderating Effects ◽  
External Auditors ◽  
Securities Analysts ◽  
Additional Control ◽  
Alternative Measures ◽  
The Relationship

We have attempted to theorize and empirically demonstrate the moderating effects of three external monitors (institutional investors, securities analysts, and external auditors) on the relationship between tax planning and firm performance. We propose that these monitors can affect either the form or the strength of that relationship. Data cover 73 companies listed in the Euronext 100 index for the period from 2008 to 2012. Empirical analyses are conducted using various statistical tools to identify the presence of moderator variables. Most importantly, results showed that institutional investors, securities analysts and external auditors moderate the form of the tax planning-performance relationship; it appears they involve themselves directly in the firms’ tax decisions. Interestingly, we find evidence that these external monitors moderate the strength of the tax planning-performance relationship; that is, they may indirectly influence the effectiveness of firm tax strategic. Our results are insensitive to alternative measures of firm performance, to additional control variables and to alternative specifications. Our paper offers two contributions to corporate governance research. First, against a backdrop of increased attention on firms’ tax planning, it provides empirical evidences concerning the nature and significance of the potential moderating effects of select external monitors on the relationship between tax planning and firm performance. Second, there is little attention about external monitors in research studies. In fact, this issue is not addressed in the literature within a European context using recent data.

Sign in / Sign up

Export Citation Format

Share Document