A Criminological Study on Trends of Cybercrimes Against Financial Institutions in Sri Lanka

2021 ◽  
Vol 10 (2) ◽  
pp. 81-88
Author(s):  
K.G.L. CHAMUDDIKA ◽  
K.G.N.U. RANAWEERA
Keyword(s):  
Sri Lanka ◽  
Financial Institutions ◽  
Commercial Banks ◽  
Banking Industry ◽  
Cyber Attacks ◽  
Sri Lankan ◽  
Confidential Data

Cybercrimes are virtual crimes that evolved according to nature and the intention of the culprit. Numerous cyber-attacks have been led by several anonymous groups to establish the censorship of information. As the technology used for any activity in the banking industry is continuously upgrading with monetary values as well as with information of clients, it is necessary to have a piece of updated knowledge on both cyber-attacks and technology for both clients and employees of the banking industry. Furthermore, it is crucial to study the nature, techniques and impact of cybercrimes as its techniques are continually evolving with technology. Moreover, it would be possible for individuals to assume that their confidential data and transactions are secured with the bank. This study investigated trends of cybercrimes against Sri Lankan financial institutions using seven Licensed Commercial Banks and uncovered its nature, techniques, impact and strategies that were applied by institutions for the protection of its clients.

Examining the Relationship Between Banking Competition and Solvency, Liquidity and Credit Risks in Pakistan

2020 ◽  
Vol 4 (1) ◽  
pp. 29-52
Author(s):  
Sheikh Muhammad Umer Farooq ◽  
Muhammad Zubair Mumtaz
Keyword(s):  
Credit Risk ◽  
Financial Institutions ◽  
Commercial Banks ◽  
Banking Industry ◽  
Liquidity Risk ◽  
Foreign Banks ◽  
Banking Competition ◽  
Credit Risks ◽  
Private Banks ◽  
The Relationship

This study empirically examines the relationship between the banking competition and the risks faced by the financial sector (i.e. solvency, liquidity, and credit risks) considering 31 banks for the period 2001 to 2018. Banks are further sub-divided into three categories i.e. state-owned banks, foreign banks, and private/commercial banks. The results reveal that Pakistan’s banking industry is relatively elastic and an increase in competition is directly associated with solvency risk, liquidity risk and credit risk of financial institutions and these findings corroborate the competition fragility theory. Besides, state-owned banks have a lesser probability to cope with solvency risk, however, foreign banks appear to face the least liquidity risk whereas private banks appear to face the least credit risk among the entire cluster.

Managerial Challenges Under FinTech

2021 ◽  
pp. 141-166
Author(s):  
Mufaro Dzingirai
Keyword(s):  
Developing Countries ◽  
Empirical Evidence ◽  
Financial Institutions ◽  
Commercial Banks ◽  
Customer Retention ◽  
Regulatory Compliance ◽  
Cyber Attacks ◽  
Important Phenomenon ◽  
It Employees ◽  
The World

FinTech has become an increasingly important phenomenon around the world in recent times. This is substantiated by a growing interest from researchers, academicians, and policymakers. While the adoption of FinTech appears to be widely regarded as a strategic priority for financial institutions worldwide, the empirical evidence on the managerial challenges under FinTech is very scant, especially from the perspective of developing countries. With this in mind, this chapter aims at providing empirical evidence on the managerial challenges emanating from FinTech within the context of Zimbabwean commercial banks. The study establishes seven challenges, namely, customer retention, regulatory compliance, technology risk, increased competition, cyber-attacks, the inadequacy of IT employees, and system downtimes. The recommendations to deal with these challenges are proffered and the suggestions for further study are captured.

scholarly journals Drivers Affecting Online Banking Usage of Private Commercial Banks in Sri Lanka

2020 ◽  
pp. 1-10
Author(s):  
Chathura Hapuarachchi ◽  
Ajantha Samarakoon
Keyword(s):  
Data Analysis ◽  
Sri Lanka ◽  
Commercial Banks ◽  
Perceived Risk ◽  
Online Banking ◽  
Sri Lankan ◽  
Five Factors ◽  
Two Factors ◽  
Significant Factors ◽  
Online Bank

Online banking is the compulsory condition to develop e-business within the world. The key objective of the study is to examine drivers affecting online banking facility usage of the private commercial banks in Sri Lanka. The researcher has selected five factors namely perceived risk, customers’ concern for privacy, customers’ value for online personalization, e-trust, and e-loyalty after considering previous studies and expert idea in the field. Five hundred questionnaires were distributed among the customers who attached to the seven main private commercial banks and living selected three prominent provinces of three prominent cities namely Kandy, Colombo & Galle in Sri Lanka. Although only two hundred fifteen questionnaires received from the online customers. One hundred ninety-six complete questionnaires used to the final data analysis. Descriptive statistics, correlation analysis and Multiple regression analysis utilized to analysis the data. Data analysis result of the study shows that perceived risk, customers’ concern for privacy and entrust show the significant positive effect on online bank usage in Sri Lanka. E-loyalty and customers’ value for privacy also positively influence on online bank usage, however these two factors didn’t show the significant influence on online bank usage. Sri Lankan commercial banks should promote online bank usage by considering risk, customers’ concern for privacy and entrust. Moreover, online program designers should concern innovations and significant factors when they develop online bank platforms. Further, the researchers should conduct further research base on different cultures to identify the issues and significant factors that may influence on online banking usage.

scholarly journals The impact of digitalization and technology on customers satisfaction in financial institutions

2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Nada Mallah Boustani ◽  
Pia Maria Ibrahim
Keyword(s):  
Consumer Behavior ◽  
Financial Institutions ◽  
Financial Services ◽  
Commercial Banks ◽  
Banking Industry ◽  
Research Work ◽  
Quantitative Methodology ◽  
Human Contact ◽  
Customer Services ◽  
The Impact

This article briefly discusses the topic of digitization in the banking industry, consumer behavior when purchasing financial services and the importance of digitization for the delivery of customer services. In this research work the authors focused on the theories of consumer behavior, digitization as a financial innovation in order to answer the following problem: Does digitization satisfy the customers of financial institutions and would it replace one day the employees in their work and the services rendered? In order to collect and analyze the data, a questionnaire was sent to the clients of several Lebanese commercial banks, a quantitative methodology is used to process and analyze the responses through the IBM SPSS version 24 software. Finally, from the results, the researchers can conclude that customers are encouraged to use digitization especially in times of crisis or when there is no access to financial institutions, as is currently the case in lockdowns due to the pandemic such as Covid-19 but still prefer human contact in ordinary moments for greater interaction with the customer advisor.

The Role of Music and Allied Arts in Public Writings on Cultural Diversity: “People of Sri Lanka”

2020 ◽  
Vol 6 ◽  
pp. 93-100
Author(s):  
Gisa Jähnichen
Keyword(s):  
Sri Lanka ◽  
Cultural Diversity ◽  
South Asia ◽  
Case Studies ◽  
Sri Lankan ◽  
Culturally Different ◽  
The World ◽  
Official Languages ◽  
The Way

The Sri Lankan Ministry of National Coexistence, Dialogue, and Official Languages published the work “People of Sri Lanka” in 2017. In this comprehensive publication, 21 invited Sri Lankan scholars introduced 19 different people’s groups to public readers in English, mainly targeted at a growing number of foreign visitors in need of understanding the cultural diversity Sri Lanka has to offer. This paper will observe the presentation of these different groups of people, the role music and allied arts play in this context. Considering the non-scholarly design of the publication, a discussion of the role of music and allied arts has to be supplemented through additional analyses based on sources mentioned by the 21 participating scholars and their fragmented application of available knowledge. In result, this paper might help improve the way facts about groups of people, the way of grouping people, and the way of presenting these groupings are displayed to the world beyond South Asia. This fieldwork and literature guided investigation should also lead to suggestions for ethical principles in teaching and presenting of culturally different music practices within Sri Lanka, thus adding an example for other case studies.

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