Public Value Creation by Private Sector through Cross-Sector Collaboration: A Case Study of the Gojek Wirausaha Program

2021 ◽  
Vol 27 (3) ◽  
Author(s):  
Iin Kurniawati ◽  
Agustina Kustulasari
Author(s):  
Jeffrey P Roy

Public value creation is increasingly viewed as a central pivot of a government's digital transformation. The objective of this article is twofold: to better understand some of the major inhibitors of public value creation within a context of digital government, and to offer some fresh insight into how such inhibitors may be overcome in order to strengthen public value creation by leveraging digital governance innovation. In pursuing this objective, the author adopts the Government of Canada as a broad, qualitative and exploratory case study of digital government's capacities to generate public value. These findings reveal many structural and cultural inhibitors within the Government of Canada to innovation and public value creation across the inter-related realms of service, openness and engagement. How inhibitors can be addressed and eventually overcome is also discussed as a basis for future public sector reform and academic and applied research.


2018 ◽  
Author(s):  
Althaqafi Turki ◽  
◽  
Susan Foster ◽  
Md Mahbubur Rahim ◽  
◽  
...  

2019 ◽  
Vol 86 (3) ◽  
pp. 582-598 ◽  
Author(s):  
Daphne Vanleene ◽  
Joris Voets ◽  
Bram Verschuere

This article deals with the different roles of the street-level professional in achieving public value in a co-productive community development project. The article focuses, in particular, on the question of how engaged street-level professionals combine different roles – as friend, leader, representative and mediator – in order to empower and include their target audience, thereby contributing to public value creation. This question was explored in a qualitative case study in a community development project in Ostend (Belgium). The study indicated that the street-level professional needed to adopt different role combinations in a well-considered way in order to influence the co-productive process that affected public value creation. More specifically, the combination of friend–leader, as well as the leader–mediator combination, can empower co-producers and thus create personal value for these co-producers. Moreover, professionals carefully consider the combination of friend–leader to support community value over personal value. Also, by combining the friend, leader and representative roles, professionals can include more co-producers and create a stronger sense of community value. This article concludes that there is a need for an engaged professional who has sufficient time and autonomy to apply the combinations as needed. Additionally, we note that more research on these different role cocktails is necessary in order to provide a clear framework of the different combinations that professionals can apply. Points for practitioners From our research, we can make two key recommendations for practitioners. First, in order to empower and include vulnerable participants to co-produce, professionals need to develop the right skill set to fulfil the roles needed to engage with participants. Second, and relatedly, this also implies sufficient autonomy (vis-a-vis policymakers) for the professionals at the street level, which will enable them to consider what is needed for the co-production project to become successful in terms of inclusion and empowerment.


2011 ◽  
Vol 1 (3) ◽  
pp. 34-66
Author(s):  
Joyce Valdovinos

The provision of water services has traditionally been considered a responsibility of the state. During the late 1980s, the private sector emerged as a key actor in the provision of public services. Mexico City was no exception to this trend and public authorities awarded service contracts to four private consortia in 1993. Through consideration of this case study, two main questions arise: First, why do public authorities establish partnerships with the private sector? Second, what are the implications of these partnerships for water governance? This article focuses, on the one hand, on the conceptual debate of water as a public and/or private good, while identifying new trends and strategies carried out by private operators. On the other hand, it analyzes the role of the state and its relationships with other actors through a governance model characterized by partnerships and multilevel networks.Spanish La provisión del servicio del agua ha sido tradicionalmente considerada como una responsabilidad del Estado. A finales de la década de 1980, el sector privado emerge como un actor clave en el suministro de servicios públicos. La ciudad de México no escapa a esta tendencia y en 1993 las autoridades públicas firman contratos de servicios con cuatro consorcios privados. A través de este estudio de caso, dos preguntas son planteadas: ¿Por qué las autoridades públicas establecen partenariados con el sector privado? ¿Cuáles son las implicaciones de dichos partenariados en la gobernanza del agua? Este artículo aborda por una parte, el debate conceptual del agua como bien público y/o privado, identificando nuevas tendencias y estrategias de los operadores privados. Por otra parte, se analizan el rol y las relaciones del Estado con otros actores a través de un modelo de gobernanza, definido en términos de partenariados y redes multi-niveles.French Les services de l'eau ont été traditionnellement considérés comme une responsabilité de l'État. À la fin des années 1980, le secteur privé est apparu comme un acteur clé dans la fourniture de certains services publics. La ville de Mexico n'a pas échappé à cette tendance et en 1993, les autorités publiques ont signé des contrats de services avec quatre consortiums privés. À travers cette étude de cas, nous nous interrogerons sur deux aspects : pourquoi les autorités publiques établissentelles des partenariats avec le secteur privé ? Quelles sont les implications de ces partenariats sur la gouvernance de l'eau ? Cet article s'intéresse, d'une part, au débat conceptuel sur l'eau en tant que bien public et/ou privé, en identifiant les tendances nouvelles et les stratégies menées par les opérateurs privés. D'autre part y sont analysés le rôle de l'État et ses relations avec d'autres acteurs à travers un modèle de gouvernance, défini en termes de partenariats, et des réseaux multi-niveaux.


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