Video Reflexive Ethnography Methodology to Explore the Use of Variable Rate Intravenous Insulin Infusions
Abstract Background: The use of variable rate intravenous insulin infusion (VRIII) is a complex process that has consistently been implicated in reports of error and consequent harm. Investment in patient safety has focused mainly on learning from errors, though this has yet to be proved to reduce error rates. The Resilient Health Care approach advocates learning from everyday practices. Video reflexive ethnography (VRE) is an innovative methodology used to capture, reflect on and thereby improve these. This study set out to explore the use of VRIII with VRE, a secondary aim being to describe VRE’s feasibility and acceptability. Methods: This study was conducted in a Vascular Surgery Unit. Quantitative data (e.g. blood glucose measurements) were collected from electronic patient records. Qualitative data were collected using VRE methodology. The latter involved videoing healthcare practitioners caring for patients treated with VRIII and discussing the resulting video-clips with participants in reflexive meetings. Transcripts of these were subjected to thematic analysis and the quantitative data used to judge the outcomes of the video-observed tasks. Feasibility in relation to recruitment and data collection, as well as the acceptability of using VRE, were assessed based on participant responses during the study.Results: The use of VRE in conjunction with quantitative data revealed that context-dependent adaptations (seeking verbal orders to treat hypoglycaemia) and standardised practices (using VRIII guidelines) were strategies used in everyday work. Reflexive meetings highlighted the challenges faced while using VRIII (lack of knowledge of the appropriate medications to be prescribed with VRIII) and encouraged participants to suggest solutions (face-to-face, VRIII-focused training). The use of VRE was judged acceptable, based on the researcher’s interpretation of participants’ willingness to participate, and feasible, since all patients and 83% of the healthcare practitioners who were approached to participate agreed to do so. Conclusions: VRE deepened understanding of VRIII by shedding light on its essential tasks and the challenges and adaptations entailed by its use. The use of VRE to explore VRIII in a single unit was judged feasible and acceptable. However, future research might focus on collecting data across various units and hospitals to develop a full picture of the use of VRIIIs.