scholarly journals Keefektifan implementasi sistem manajemen mutu (SMM) ISO 9001: 2008 di SMA Negeri Kabupaten Sleman

2018 ◽  
Vol 6 (1) ◽  
pp. 22
Author(s):  
Muthia Umi Setyoningrum

Penelitian ini bertujuan mengetahui tingkat keefektifan, kendala yang dihadapi, dan solusi sekolah untuk mengatasi kendala dalam implementasi Sistem Manajemen Mutu (SMM) ISO 9001: 2008 di SMA Negeri Kabupaten Sleman. Penelitian ini adalah penelitian evaluasi model Discrepancy Provus dengan pendekatan kuantitatif. Instrumen pengumpulan data berupa angket  dan pedoman wawancara. Validitas instrumen berupa validitas logis dan empiris. Validitas empiris dihitung dengan teknik Point Biserial,  reliabilitasnya dihitung dengan teknik Kuder-Richardson (KR.20). Teknik analisis data adalah persentase. Hasil penelitian: (1) Keefektifan implementasi SMM ISO 9001: 2008 di SMA Negeri Kabupaten Sleman mencapai 85,89% dan kesenjangan 14,11% dengan kriteria “Efektif”. (2) Kendala implementasi: keterbatasan dana; pola pikir dan etos kerja yang rendah; lemahnya komitmen dan respon guru; penyimpanan dan penomoran dokumen yang belum efektif; perbedaan format dokumen. (3) Solusi sekolah: penetapan skala prioritas; meningkatkan kesiapan QMR; meningkatkan pelatihan awareness ISO; meningkatkan peran pengendalian dokumen; menyederhanakan penomoran dokumen; bekerjasama dengan tim.Kata Kunci: keefektifan, Sistem Manajemen Mutu (SMM) ISO 9001: 2008 THE EFFECTIVENESS OF IMPLEMENTATION ISO 9001:2008 QUALITY MANAGEMENT SYSTEM (QMS) IN SMA NEGERI KABUPATEN SLEMANAbstractThis study aims to determine the level of effectiveness, obstacles encountered, and school solution to overcome the obstacles in the implementation of the Quality Management System (QMS) ISO 9001: 2008 in SMA Sleman. It is an evaluation research with Discrepancy Provus model with quantitative approach. The instruments of data collection were the questionnaire and interview guides. The validity of the instruments was logical and empirical. Empirical validity was measured by Point Biserial in which the reliability was measured by Kuder-Richardson. The data analysis technique was the percentage. The results: (1) The effectiveness of implementing ISO 9001: 2008 QMS in SMA Negeri Kabupaten Sleman is 85.89% and the discrepancy is 14.11 % with criteria of “Effective. (2)  The obstacles: limited funds; the lake of mindset and work ethic; weak commitment and response of the teachers; ineffective document storage and numbering; different document format. (3) Solutions: determination of priority scale; readiness of QMR; improvement of training of ISO awareness and document handling role; simplification of document numbering; cooperation with the team.Keywords: effectiveness, ISO 9001: 2008 Quality Management System (QMS)

2019 ◽  
Vol 4 (2) ◽  
pp. 208
Author(s):  
Syifa Nuraprilia ◽  
Nani Sutarni

The study aimed to reveal the figure of the levels of the implementation of quality management system and teachers’ performance efectivity. On the other hand, it was also intended to uncover the effect of the Implementation of quality management system of ISO 9001:2008 on the teachers’ performance efectivity in SMK Negeri 3 Bandung. It employed a survey method. The data collection technique covered interval scale model. The data analysis technique employed simple linear regression. The respondent of the study were ninety teachers of SMK Negeri 3 Bandung by 90 of respondents. Based on the analysis results, the figure of the implementation of quality management system of ISO 9001:2008 is in the effective category; and the teachers’ performance efectivity is in the high condition. The result of hypothesis testing shows that the Implementation of quality management system of ISO 9001:2008 (X) affects the teachers’ performance efectivity (Y) positvely and significantly.ABSTRAKTujuan dari penelitian ini adalah untuk mengetahui gambaran tingkat implementasi sistem manajemen mutu, dan efektivitas kerja guru. Selain itu, tujuan dari penelitian ini adalah untuk mengetahui pengaruh implementasi sistem manajemen mutu ISO 9001:2008 terhadap efektivitas kerja guru di SMK Negeri 3 Bandung. Metode yang digunakan dalam penelitian ini adalah metode penelitian survey. Teknik pengumpulan data menggunakan angket dengan skala interval. Teknik analisis data menggunakan regresi linier sederhana. Responden penelitian ini adalah guru SMK Negeri 3 Bandung sebanyak 90 responden. Berdasarkan hasil analisis ditemukan gambaran implementasi sistem manajemen mutu ISO 9001:2008 berada pada kategori efektif, dan gambaran efektivitas kerja guru berada pada kategori tinggi. Hasil uji hipotesis diperoleh bahwa implementasi sistem manajemen mutu ISO 9001:2008 (X) berpengaruh secara signifikan dan positif terhadap efektivitas kerja guru (Y).


2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  

Author(s):  
D. Thandapani ◽  
K. Gopalakrishnan ◽  
S.R. Devadasan ◽  
C.G. Sreenivasa ◽  
R. Murugesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Ikram ◽  
Yichen Shen ◽  
Marcos Ferasso ◽  
Idiano D’Adamo

Purpose This study aims to explore the effects of the COVID-19 outbreak on exports of goods and services, logistics performance, environmental management system (ISO 14001) certification and quality management system (ISO 9001) certification in top affected Asian countries of India, Iran, Indonesia, Philippines, Bangladesh and Pakistan. Design/methodology/approach A novel grey relational analysis models’ approach is used to examine the inter-relationship between COVID-19 economic growth and environmental performance. Moreover, the authors applied a conservative (maximin) model to investigate which countries have the least intensifying affected among all of the top affected COVID-19 Asian countries based on the SS degree of grey relation values. The data used in this study was collected from multiple databases during 2020 for analysis. Findings Results indicate that the severity of COVID-19 shows a strong negative association and influence of COVID-19 on the exportation of goods and services, logistics performance, ISO 9001 and ISO 14001 certifications in all the six highly affected countries during a pandemic outbreak. Although the adverse effects of COVID-19 in exporting countries persisted until December 31, 2020, their magnitude decreased over time in Indonesia and Pakistan. During the COVID-19 outbreak, Pakistan showed comparatively better performance among the six top highly affected Asian countries due to its smart locked down strategy and prevents its economy from severe damages. While India and Iran export drastically go down due to a rapid increase in the number of COVID-19 cases and deaths. Research limitations/implications The research findings produce much-required policy suggestions for leaders, world agencies and governments to take corrective measures on an emergent basis to prevent the economies from more damages and improve their logistics, environmental and quality performance during the pandemic of COVID-19. Originality/value This study develops a framework and investigates the intensifying effects of COVID-19 effects on economic growth, logistics performance, environmental performance and quality production processes.


2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Alex Pizzio Da Silva ◽  
José Eudacy Feijó Paiva

<p>O objetivo deste artigo é contribuir ao debate acerca da gestão do Poder Judiciário tendo como referência o princípio constitucional da eficiência na administração pública e os princípios da gestão da qualidade. Sob esse enfoque são abordados os temas da crise na administração pública e na administração judiciária. Através de uma revisão bibliográfica em livros e artigos levantou-se as contribuições de autores sobre o tema em análise. Uma correlação entre os princípios da qualidade e a realidade encontrada na administração de unidades judiciárias, através das fontes analisadas para o estudo, é realizada com o fim de demonstrar a validade da aplicação dos princípios para nortear as mudanças necessárias para a melhoria da prestação jurisdicional e a aumentar a satisfação da sociedade. O artigo apresenta a aplicabilidade de um sistema de gestão da qualidade, conforme o modelo da norma ABNT NBR ISO 9001:2015, como uma alternativa eficaz para que o Poder Judiciário apresente a resposta mais adequada para a necessidade de melhoria na eficiência da gestão do Poder Judiciário.</p><p> </p><p>The purpose of this article is to contribute to the debate about the management of the Judiciary having as point of reference the constitutional principle of efficiency in the Public Administration and the principles of quality management. This approach addresses the issues of crisis in the public administration and judicial administration. Through a bibliographical review in books and articles the contributions of authors on the subject under analysis were compiled. A correlation between the principles of quality and the reality found in the management of judicial units, through the sources analyzed for the study, is established in order to demonstrate the validity of the application of the principles to guide the changes necessary to improve the jurisdictional performance and to increase the satisfaction of society. The article presents the applicability of a quality management system, according to the model of ABNT NBR ISO 9001: 2015, as an effective alternative for the Judiciary to provide the most appropriate response to the need of improving the efficiency of the Judiciary management.</p><p> </p>


2018 ◽  
Vol 13 (1) ◽  
pp. 1-9
Author(s):  
Shakina Nur Fitriyna ◽  
Lenggogeni Lenggogeni ◽  
R. Eka Murtinugraha

This study aims to find out how the implementation of quality management system based on clause in ISO 9001: 2015 on podomoro golf project development project cimanggis with PT. Wijaya Karya Building Building as a contractor. This study is descriptive using clauses in ISO 9001: 2015 as a way of knowing the implementation of quality management system from owner, construction management consultant, and contractor, with questionnaire form about application of field. Questions are made in clauses 4 to clause 10 in ISO 9001: 2015.The results in this study indicate that the implementation of quality management system based on clause in ISO 9001: 2015 from the owner is "Rarely" applied with the percentage of assessment between 50% to 74.99%. The construction management consultant is "Always" applied to the assessment percentage of 75% to 100%. From the contractor's side is "Always" applied with the percentage of valuation between 75% to 100%. From these results obtained factors - factors that become constraints on the implementation of quality management system based on clauses in ISO 9001: 2015, the method or procedure, human resources (HR), and implementation or operational work.


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