scholarly journals Pengaruh Implementasi Sistem Manajemen Mutu ISO 9001:2008 Terhadap Efektivitas Guru

2019 ◽  
Vol 4 (2) ◽  
pp. 208
Author(s):  
Syifa Nuraprilia ◽  
Nani Sutarni

The study aimed to reveal the figure of the levels of the implementation of quality management system and teachers’ performance efectivity. On the other hand, it was also intended to uncover the effect of the Implementation of quality management system of ISO 9001:2008 on the teachers’ performance efectivity in SMK Negeri 3 Bandung. It employed a survey method. The data collection technique covered interval scale model. The data analysis technique employed simple linear regression. The respondent of the study were ninety teachers of SMK Negeri 3 Bandung by 90 of respondents. Based on the analysis results, the figure of the implementation of quality management system of ISO 9001:2008 is in the effective category; and the teachers’ performance efectivity is in the high condition. The result of hypothesis testing shows that the Implementation of quality management system of ISO 9001:2008 (X) affects the teachers’ performance efectivity (Y) positvely and significantly.ABSTRAKTujuan dari penelitian ini adalah untuk mengetahui gambaran tingkat implementasi sistem manajemen mutu, dan efektivitas kerja guru. Selain itu, tujuan dari penelitian ini adalah untuk mengetahui pengaruh implementasi sistem manajemen mutu ISO 9001:2008 terhadap efektivitas kerja guru di SMK Negeri 3 Bandung. Metode yang digunakan dalam penelitian ini adalah metode penelitian survey. Teknik pengumpulan data menggunakan angket dengan skala interval. Teknik analisis data menggunakan regresi linier sederhana. Responden penelitian ini adalah guru SMK Negeri 3 Bandung sebanyak 90 responden. Berdasarkan hasil analisis ditemukan gambaran implementasi sistem manajemen mutu ISO 9001:2008 berada pada kategori efektif, dan gambaran efektivitas kerja guru berada pada kategori tinggi. Hasil uji hipotesis diperoleh bahwa implementasi sistem manajemen mutu ISO 9001:2008 (X) berpengaruh secara signifikan dan positif terhadap efektivitas kerja guru (Y).

2016 ◽  
Vol 4 (3) ◽  
pp. 37
Author(s):  
Dewi Setiawati

This research mainly aims to explore competencies of training graduated which focuses on factors that influence competencies of training graduates, such as the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara. The main research problem addressed in this study is how the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara contribute to competencies of training graduates, both partially and altogether. I conducting this research, explanatory survey method is used with questionairres using likert and interval scales as the data collection techniques, that are distributed to 51 graduates of training at PPPPTK Penjas dan BK. To analyse the data, the study employs PPM (Pearson Product Moment), to investigate the direct and non-direct correlations of dependent and independent variables. Significance tests are administered using F-test and t-test. The results show that (1) the impelementation of quality management system ISO 9001:2008 significantly influences competencies of training graduates; (2) teaching quality of Widyaiswara significantly influences competencies of training graduates; and (3) both the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara significantly influence competencies of training graduates.


2018 ◽  
Vol 6 (1) ◽  
pp. 22
Author(s):  
Muthia Umi Setyoningrum

Penelitian ini bertujuan mengetahui tingkat keefektifan, kendala yang dihadapi, dan solusi sekolah untuk mengatasi kendala dalam implementasi Sistem Manajemen Mutu (SMM) ISO 9001: 2008 di SMA Negeri Kabupaten Sleman. Penelitian ini adalah penelitian evaluasi model Discrepancy Provus dengan pendekatan kuantitatif. Instrumen pengumpulan data berupa angket  dan pedoman wawancara. Validitas instrumen berupa validitas logis dan empiris. Validitas empiris dihitung dengan teknik Point Biserial,  reliabilitasnya dihitung dengan teknik Kuder-Richardson (KR.20). Teknik analisis data adalah persentase. Hasil penelitian: (1) Keefektifan implementasi SMM ISO 9001: 2008 di SMA Negeri Kabupaten Sleman mencapai 85,89% dan kesenjangan 14,11% dengan kriteria “Efektif”. (2) Kendala implementasi: keterbatasan dana; pola pikir dan etos kerja yang rendah; lemahnya komitmen dan respon guru; penyimpanan dan penomoran dokumen yang belum efektif; perbedaan format dokumen. (3) Solusi sekolah: penetapan skala prioritas; meningkatkan kesiapan QMR; meningkatkan pelatihan awareness ISO; meningkatkan peran pengendalian dokumen; menyederhanakan penomoran dokumen; bekerjasama dengan tim.Kata Kunci: keefektifan, Sistem Manajemen Mutu (SMM) ISO 9001: 2008 THE EFFECTIVENESS OF IMPLEMENTATION ISO 9001:2008 QUALITY MANAGEMENT SYSTEM (QMS) IN SMA NEGERI KABUPATEN SLEMANAbstractThis study aims to determine the level of effectiveness, obstacles encountered, and school solution to overcome the obstacles in the implementation of the Quality Management System (QMS) ISO 9001: 2008 in SMA Sleman. It is an evaluation research with Discrepancy Provus model with quantitative approach. The instruments of data collection were the questionnaire and interview guides. The validity of the instruments was logical and empirical. Empirical validity was measured by Point Biserial in which the reliability was measured by Kuder-Richardson. The data analysis technique was the percentage. The results: (1) The effectiveness of implementing ISO 9001: 2008 QMS in SMA Negeri Kabupaten Sleman is 85.89% and the discrepancy is 14.11 % with criteria of “Effective. (2)  The obstacles: limited funds; the lake of mindset and work ethic; weak commitment and response of the teachers; ineffective document storage and numbering; different document format. (3) Solutions: determination of priority scale; readiness of QMR; improvement of training of ISO awareness and document handling role; simplification of document numbering; cooperation with the team.Keywords: effectiveness, ISO 9001: 2008 Quality Management System (QMS)


2018 ◽  
Vol 3 (1) ◽  
pp. 266
Author(s):  
Sylvia Sysca Angela ◽  
Edi Suryadi

This study aims to analyze the internal motives of the implementation of quality management system on school operational performance. The research method used survey method. Data collection techniques used a rating scale scale questionnaire with scores ranging from 1 to 5. Respondents are educators and education personnel at SMK Negeri 1 Bandung. Data analysis techniques use simple regression. The result of the research shows that the internal motive in implementing the quality management system has a positive and significant effect on the operational performance of the school. Thus the operational performance of the school can be improved through the improvement of intenal motif in the implementation of quality management system.ABSTRAKPenelitian ini bertujuan untuk menganalisis motif internal implementasi sistem manajemen mutu terhadap kinerja operasional sekolah. Metode penelitian menggunakan metode survey. Teknik pengumpulan data menggunakan angket model rating scale dengan skor yang terentang antara 1 sampai dengan 5. Responden adalah pendidik dan tenaga kependidikan di SMK Negeri 1 Bandung. Teknik analisis data menggunakan regresi sederhana. Hasil penelitian menunjukkan motif internal dalam pengimplementasiasn sistem manajemen mutu berpengaruh positif dan signifikan terhadap kinerja operasional sekolah. Dengan demikian kinerja operasional sekolah dapat ditingkatkan melalui peningkatan motif intenal dalam pengimplementasian sistem menejemen mutu. 


2019 ◽  
Vol 10 (1) ◽  
pp. 9-18
Author(s):  
Vera . ◽  
Wella .

Quality Management System is crucial for companies to improve the quality of products and services produced by the companies.  Therefore, companies need to gain international recognition to make the companies has a quality and good system in accordance with predetermined standards. This study uses ISO 9001:2015 as the international standard on quality management and applies in Intikom, whereas Intikom has never conducted an evaluation of the quality management system and found the employee performance is decreased recently. Due to these problems, it is necessary to evaluate and make recommendations that can be used as a guide. Evaluation of the quality management system refers to clause 4 to clause 10 of ISO 9001:2015. The used data collection technique is performing interviews to IT managers and quality management system staffs and distributing 107 questionnaires to 50 respondents for 10 divisions. The results of questionnaire were processed using the Likert scale the overall result is processed using the maturity model. The results obtained from this study of using ISO 9001: 2015 as quality standards find out that Intikom is at 4th level, which represents managed and measurable. Intikom has reached the desired target. Intikom it is ready to apply ISO 9001: 2015 and needs to improve the employee performance and products and services in order to increase to the 5th level.


2018 ◽  
Vol 7 (3.30) ◽  
pp. 24
Author(s):  
Adman . ◽  
Rasto . ◽  
Alit Sarino ◽  
Durotul Yatimah

The problems are formulated as follows: ISO 9001: 2008 certification focuses more on proving compliance with standards and has not accommodated the needs of the education world to meet the expectations of stakeholders as well as continuous improvement of organizational performance. The need for implementation of Quality Management System in education sector becomes important. The focus of this research is to describe the condition of motives, benefits, obstacles and success factors of ISO 9001: 2008 Quality Management System. The research method used is explanatory survey method with descriptive analysis technique. The population of research states vocational school in Bandung and the sample is the manager of Quality Management System. The results describe the condition of motives, benefits, obstacles and success factors of implementation of ISO 9001: 2008 quality management. The motives categorical are high, high benefit, medium barriers and factors of high category success. This means that the impetus of the school to apply ISO is very good, the benefits of good ISO implementation and success factors in the application of ISO is very good, while in its application there are still barriers in the medium category.    Implementation of ISO 9001: 2008 quality management becomes a very important thing to improve the competitiveness of state vocational school in Bandung. A serious effort is required in implementing the ISO 9001: 2008 Quality Management system..  


2018 ◽  
Vol 3 (2) ◽  
pp. 99
Author(s):  
Fizia Melati Sukma ◽  
Nani Sutarni

This study aimed to reveal the Implementation of resource management based on ISO 9001:2008 on the teachers’ performances. It employed a survey method. The data collection technique covered rating scale model questionnaire between one to five measurement. The respondent of the study were ninety teachers of SMK Negeri 3 Bandung. The data analysis technique employed simple regression. The result shows that the implementation of resource management based on ISO 9001:2008 affects the teachers’ performances partially and significantly.ABSTRAKPenelitian ini bertujuan untuk menganalisis pengaruh implementasi manajemen sumber daya berbasis (ISO 9001:2008) terhadap kinerja guru. Metode penelitian menggunakan metode survey. Teknik pengumpulan data menggunakan angket model rating scale dengan skor yang terentang antara 1 sampai dengan 5. Responden penelitian ini adalah guru SMK Negeri 3 Bandung sebanyak 90 responden. Teknik analisis data menggunakan regresi sederhana. Hasil penelitian menunjukkan implementasi manajemen sumber daya berbasis (ISO 9001:2008)  memiliki pengaruh yang signifikan dan parsial terhadap kinerja guru.


2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  

Author(s):  
D. Thandapani ◽  
K. Gopalakrishnan ◽  
S.R. Devadasan ◽  
C.G. Sreenivasa ◽  
R. Murugesh

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Ikram ◽  
Yichen Shen ◽  
Marcos Ferasso ◽  
Idiano D’Adamo

Purpose This study aims to explore the effects of the COVID-19 outbreak on exports of goods and services, logistics performance, environmental management system (ISO 14001) certification and quality management system (ISO 9001) certification in top affected Asian countries of India, Iran, Indonesia, Philippines, Bangladesh and Pakistan. Design/methodology/approach A novel grey relational analysis models’ approach is used to examine the inter-relationship between COVID-19 economic growth and environmental performance. Moreover, the authors applied a conservative (maximin) model to investigate which countries have the least intensifying affected among all of the top affected COVID-19 Asian countries based on the SS degree of grey relation values. The data used in this study was collected from multiple databases during 2020 for analysis. Findings Results indicate that the severity of COVID-19 shows a strong negative association and influence of COVID-19 on the exportation of goods and services, logistics performance, ISO 9001 and ISO 14001 certifications in all the six highly affected countries during a pandemic outbreak. Although the adverse effects of COVID-19 in exporting countries persisted until December 31, 2020, their magnitude decreased over time in Indonesia and Pakistan. During the COVID-19 outbreak, Pakistan showed comparatively better performance among the six top highly affected Asian countries due to its smart locked down strategy and prevents its economy from severe damages. While India and Iran export drastically go down due to a rapid increase in the number of COVID-19 cases and deaths. Research limitations/implications The research findings produce much-required policy suggestions for leaders, world agencies and governments to take corrective measures on an emergent basis to prevent the economies from more damages and improve their logistics, environmental and quality performance during the pandemic of COVID-19. Originality/value This study develops a framework and investigates the intensifying effects of COVID-19 effects on economic growth, logistics performance, environmental performance and quality production processes.


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