A UDMISS Theory Based Study on the Relationship Between the Quality of China’s Mobile Medical APP and User Satisfaction

2021 ◽  
Vol 12 (3) ◽  
pp. 607-620
Author(s):  
Junwei Cao ◽  
Guihua Zhang ◽  
Dong Liu
Keyword(s):  
User Satisfaction ◽  
Medical App ◽  
The Relationship

scholarly journals KUALITAS PELAYANAN DOKUMEN DAN KECEPATAN BONGKAR MUAT GENERAL CARGO

2016 ◽  
Vol 3 (3) ◽  
pp. 378
Author(s):  
Brata Wuntara Umagapi ◽  
Siska Amonalisa ◽  
Lies Lesmini
Keyword(s):  
Quality Of Service ◽  
Significant Relationship ◽  
User Satisfaction ◽  
Service User ◽  
Quantitative Methods ◽  
Strong Relationship ◽  
Loading And Unloading ◽  
General Cargo ◽  
The Relationship

The study’s objective is to analyze the relationship of the documents service quality (X1) and the speed of loading and unloading of general cargo (X2) with service user satisfaction (Y) in Tubagus Jaya PT Maritim, either individually or jointly. Research using quantitative methods, with a population of consumers Tubagus Jaya PT Maritim many as 67 people and the determination of a sample of 30 people. Data were analyzed by using multiple regression and multiple linear regression, simple correlation and partial correlation. Results: 1. There is a correlation between the quality of service of documents by the service user satisfaction is r of 0.794 means there is a very strong relationship and the direction (positive), and the regression hypothesis there is no significant relationship to thitung greater than t table (10.529> 1.669) or hypothesis H1 be accepted. 2.Hasil correlation between the speed of loading and unloading of general cargo with service user satisfaction obtained r of 0.651 means a strong relationship and the direction (positive), and the hypothesis of regression showed a significant relationship that is greater than ttable thitung (6.914> 1.669) or hypothesis H2 be accepted. 3. Results of correlation between the quality of service of documents and speed of loading and unloading of general cargo together with service user satisfaction obtained r of 0.814 means the relationship is very strong and direct (positive), and F count larger than F table (62.871> 3.140) or the research hypothesis H3 is received.

scholarly journals Consolidation, Stages of Change, and Loyalty among Users of Public Sports and Health Services Aged 12–16

2021 ◽  
Vol 18 (19) ◽  
pp. 10113
Author(s):  
Antonio Fernández-Martínez ◽  
Luis Alberto Dueñas-Dorado ◽  
María Rosario Teva-Villén ◽  
Alberto Nuviala
Keyword(s):  
Physical Activity ◽  
Health Services ◽  
Stages Of Change ◽  
User Satisfaction ◽  
Specific Activity ◽  
Structural Equations ◽  
Advanced Stages ◽  
The Impact ◽  
The Relationship

There are two main lines of inquiry in the literature on adherence and/or loyalty to the practice of physical activity and to health services: one focuses on the impact of perceived quality of sports and health services and satisfaction with these services on user loyalty, while the other concludes that users with more self-determined motivation at more advanced stages of physical activity display higher levels of physical activity and greater intentions to continue this activity. The objective of this study is to ascertain the impact of different dimensions of sports service quality on satisfaction and loyalty among users aged 12 to 16 years old and to identify any differences between adolescent users at more and less consolidated stages of physical activity. A total of 1717 minors with a mean age of 13.83 ± 1.32 years who practise organised physical activity at public sports centres in Nuevo León (Mexico), 51.5% of whom were boys, participated in the study. The model of structural equations linking quality, satisfaction, and loyalty displayed adequate indices. The results showed that the staff, specific activity, and user satisfaction are predictors of loyalty. Significant differences were only found between minors at consolidated and non-consolidated stages of physical activity in the relationship between service personnel and loyalty. In conclusion, human resources and their deployment are predictive of loyalty towards sports and health services among adolescents.

scholarly journals The role of perceived usefulness in moderating the relationship between the DeLone and McLean model and user satisfaction

2021 ◽  
Vol 9 (3) ◽  
pp. 755-766 ◽  
Author(s):  
Muhartini Salim ◽  
Lizar Alfansi ◽  
Sularsih Anggarawati ◽  
Fachri Eka Saputra ◽  
Chairil Afandy
Keyword(s):  
User Satisfaction ◽  
Information Quality ◽  
Perceived Usefulness ◽  
Quality Information ◽  
System Quality ◽  
Delone And Mclean ◽  
The University ◽  
Educational Portal ◽  
The Relationship

The aim of this paper is to examine one of the most crucial factors in the “Technology Acceptance Model” proposed by Davis (perceived usefulness) in moderating the “DeLone and McLean” success model in the context of educational portal in Higher Education. Questionnaires were distributed online to 200 respondents and deserved to be analyzed. The respondents were regular students at the University of Bengkulu. Data analysis used Smart-PLS version 3.2.9. The research findings indicated an influence of “system quality, information quality, and service quality partially on user satisfaction” of the educational portal information systems. The result shows that perceived usefulness can strengthen the relationship between system quality, information quality, and service quality to the satisfaction of customer. This research contributes to the development of perceived usefulness variable as a moderating variable affecting the quality of a system, quality of information, and quality of service partially on user satisfaction and finding strategies needed by the University of Bengkulu effective and efficient information system.

scholarly journals Kepuasan Mahasiswa Tunanetra terhadap Layanan Difabel Corner di Perpustakaan UIN Sunan Kalijaga

INKLUSI ◽  
2017 ◽  
Vol 4 (2) ◽  
pp. 239
Author(s):  
Rinawati Rinawati ◽  
Elizabeth Sri Lestari ◽  
Albertoes Pramoekti Narendra
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
The State ◽  
Average Score ◽  
Success Indicators ◽  
The Relationship ◽  
Year 2013 ◽  
Blind Students

User satisfaction is one of success indicators of a library in providing service to users. This research is intended to investigate the user satisfaction on the service quality of Difabel Corner (DC) in the State Islamic University Sunan Kalijaga Yogyakarta Library. Respondents of the study were 24 students, all blind students from the year 2013 to 2016. The results show that the most contributive variable to user satisfaction is the affect of the service with an average score of 3.65. The ease of navigation is the most contributive dimension to the user satisfaction with an average score of 4.16. The average score of all variables is 3.47, which means that DC service provided by the State Islamic University Sunan Kalijaga Yogyakarta Library is perceived to be good and satisfying. Meanwhile the average score depicting the relationship between service quality and user satisfaction is 43.6, which is in a strong category.[Kepuasan pemustaka merupakan tolok ukur keberhasilan sebuah perpustakaan dalam memberikan pelayanan kepada pemustaka. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pemustaka dan besar hubungannya terhadap kualitas layanan Difabel Corner (DC) di Perpustakaan UIN Sunan Kalijaga Yogyakarta yang dikaji dengan menggunakan 3 variabel layanan dan 14 dimensi layanan. Metode yang digunakan adalah deskriptif kuantitatif, dan data dikumpulkan observasi, studi pustaka, angket, wawancara, dan dokumentasi. Populasi yang digunakan adalah semua mahasiswa tunanetra angkatan 2013-2016 sejumlah 24 orang. Variabel yang paling berkontribusi terhadap kepuasan mahasiswa adalah kinerja petugas dalam melayani (service of affect) dengan skor rata-rata 3,65, sementara dimensi yang paling berkontribusi adalah kemudahan akses (ease of navigation) dengan skor rata-rata 4,16. Nilai rata-rata semua variabel adalah 3,47, yang menunjukkan layanan DC Perpustakaan UIN Sunan Kalijaga Yogyakarta dirasakan sudah baik dan memuaskan. Sementara hubungan kualitas layanan dengan kepuasan pemustaka adalah 43,6 yang masuk pada kategori yang kuat.]

scholarly journals KUALITAS PELAYANAN JASA KEAGENAN KAPAL DAN KOMUNIKASI INTERPERSONAL PADA PERUSAHAAN PELAYARAN

2017 ◽  
Vol 3 (2) ◽  
pp. 217
Author(s):  
Anton Pangihutan ◽  
Muhammad Thamrin ◽  
Asep Suparman
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Interpersonal Communication ◽  
User Satisfaction ◽  
Quantitative Methods ◽  
Coefficient Of Determination ◽  
Relationship Of ◽  
The Relationship

The study aimed to analyze the relationship of services quality of ship agency, interpersonal communication with user satisfaction in PT Buana Listya Tama, both partially and simultaneously. The research uses quantitative methods by doing survey, and the data were analyzed using correlation and regression. The results show that the variables of interpersonal communication and service quality have a significant relationship either partially or simultaneously with customer satisfaction. Variable quality of service has a positive and significant correlation with t value of 4.905 and greater than t table of 1.998 so that Ho is rejected and Ha is accepted. Interpersonal communication variables also has a positive correlation with customer satisfaction with the value of tcount equals to 6,108 and greater than t table of 1.998 so that Ho is rejected and Ha is accepted. Through the F test it is found that the quality of service and interpersonal communication are simultaneously correlated with satisfaction where the F count is larger than F table (90.839> 2.75) so that Ho is rejected and Ha is accepted. The coefficient of determination (R Square) between variables is 0.749 or 74.9%. The amount of the contribution of service quality and interpersonal communication on customer satisfaction is 74.9%, whereas 25.1% influenced by other factors not examined.

The Relationship Between Interoception and Metacognition

2016 ◽  
Vol 30 (2) ◽  
pp. 76-86 ◽  
Author(s):  
Judith Meessen ◽  
Verena Mainz ◽  
Siegfried Gauggel ◽  
Eftychia Volz-Sidiropoulou ◽  
Stefan Sütterlin ◽  
...  
Keyword(s):  
Memory Performance ◽  
Memory Task ◽  
Demographic Characteristics ◽  
Metacognitive Awareness ◽  
Interoceptive Awareness ◽  
Future Research ◽  
Heartbeat Perception ◽  
Interoceptive Accuracy ◽  
The Relationship

Abstract. Recently, Garfinkel and Critchley (2013) proposed to distinguish between three facets of interoception: interoceptive sensibility, interoceptive accuracy, and interoceptive awareness. This pilot study investigated how these facets interrelate to each other and whether interoceptive awareness is related to the metacognitive awareness of memory performance. A sample of 24 healthy students completed a heartbeat perception task (HPT) and a memory task. Judgments of confidence were requested for each task. Participants filled in questionnaires assessing interoceptive sensibility, depression, anxiety, and socio-demographic characteristics. The three facets of interoception were found to be uncorrelated and interoceptive awareness was not related to metacognitive awareness of memory performance. Whereas memory performance was significantly related to metamemory awareness, interoceptive accuracy (HPT) and interoceptive awareness were not correlated. Results suggest that future research on interoception should assess all facets of interoception in order to capture the multifaceted quality of the construct.

The relationship between optimism, personal control and quality of life of patients with COPD

2002 ◽  
Author(s):  
R. Arnold ◽  
A. V. Ranchor ◽  
N. H. T. ten Hacken ◽  
G. H. Koeter ◽  
V. Otten ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Personal Control ◽  
The Relationship

Using the alveograph in developing requirements for the quality of flour for wafer sheet production

2020 ◽  
Vol 29 (12) ◽  
pp. 52-58
Author(s):  
E.P. Meleshkina ◽  
◽  
S.N. Kolomiets ◽  
A.S. Cheskidova ◽  
◽  
...  
Keyword(s):  
Rheological Properties ◽  
Quality Indicators ◽  
Wheat Flour ◽  
Mathematical Statistics ◽  
Intended Purpose ◽  
The Future ◽  
Relationship Of ◽  
The Relationship

Objectively and reliably determined indicators of rheological properties of the dough were identified using the alveograph device to create a system of classifications of wheat and flour from it for the intended purpose in the future. The analysis of the relationship of standardized quality indicators, as well as newly developed indicators for identifying them, differentiating the quality of wheat flour for the intended purpose, i.e. for finished products. To do this, we use mathematical statistics methods.

HUBUNGAN KUALITAS KEHIDUPAN KERJA TERHADAP KINERJA PERAWAT PELAKSANA

2019 ◽  
Vol 9 (4) ◽  
pp. 413-420
Author(s):  
Amella Gusty ◽  
Dachriyanus Dachriyanus ◽  
Leni Merdawati
Keyword(s):  
District Hospital ◽  
Simple Random Sampling ◽  
Work Life ◽  
Quality Of Work Life ◽  
P Value ◽  
Work Context ◽  
Cross Sectional ◽  
Quality Of Work ◽  
The Relationship

Kinerja perawat merupakan hasil yang dicapai dalam melaksanakan asuhan keperawatan di rumah sakit. Terciptanya asuhan keperawatan yang optimal sangat diperlukan dukungan dari pihak rumah sakit salah satunya adalah menciptakan kualitas kehidupan kerja baik bagi perawat. Penelitian ini bertujuan untuk mengetahui hubungan antara kualitas kehidupan kerja terhadap kinerja perawat pelaksana di RSUD Teluk Kuantan. Jenis penelitian kuantitatif dengan pendekatan cross sectional. Jumlah sampel 120 responden yang diperoleh melalui proportionate simple random sampling. Hasil penelitian menunjukkan kualitas kehidupan kerja perawat RSUD Teluk Kuantan berada pada kategori sedang, kinerja perawat berada pada kategori kurang baik. Berdasarkan analisis kedua variabel teridentifikasi bahwa tidak ada hubungan antara kualitas kehidupan kerja dengan kinerja perawat pelaksana dengan  p value 0,817. Dimensi work context merupakan komponen yang memiliki hubungan dengan kinerja perawat pelaksana dengan p value 0,008, dimensi work life  tidak berhubungan secara signifikan dengan kinerja perawat. Kesimpulan penelitian diketahui tidak ada hubungan antara kualitas kehidupan kerja dengan kinerja perawat pelaksana. Ada hubungan dimensi work context dengan kinerja perawat pelaksana. Tidak ada hubungan dimensi work life dengan kinerja perawat.   Kata kunci: kualitas kehidupan kerja, kinerja, perawat pelaksana   THE RELATIONSHIP BETWEEN THE QUALITY OF WORK LIFE AND THE PERFORMANCE OF IMPLEMENTERS NURSES   ABSTRACT Nurse performance is the result achieved in implementing nursing care in a hospital. The creation of optimal nursing care is very much needed support from the hospital, one of which is to create a good quality of work life for nurses. This study aims to determine the relationship between the quality of work life and the performance of nurses at the Kuantan District Hospital. This type of quantitative research with cross sectional approach. The number of samples of 120 respondents obtained through proportionate simple random sampling. The results showed that the quality of work life of nurses at the Kuantan District Hospital was in the medium category, the nurses' performance was in the unfavorable category. Based on the analysis of the two variables, it was identified that there was no relationship between the quality of work life with the performance of implementing nurses with a p value of 0.817. The work context dimension is a component that has a relationship with the performance of nurses implementing with p value 0.008, the dimension of work life does not significantly correlate with nurse performance. The conclusion of the research is that there is no relationship between the quality of work life and the performance of the implementing nurses. There is a relationship between the dimensions of the work context and the performance of the nurses. There is no relationship between the dimensions of work life and nurse performance.   Keywords: quality of work life, performance, implementers nurse

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