scholarly journals WHY THE QUEUING IN THE BANKING ENVIRONMENT IN THE ERA OF ELECTRONIC BANKING

2021 ◽  
Vol 7 (1) ◽  
pp. 17-25
Author(s):  
Morufu Oladejo ◽  
Saliu Yinus ◽  
Azeez Abeeb ◽  
S. Shittu ◽  
Sanni Tajudeen

Managing queuing within the banking business in Nigeria has constituted major challenges whose effects have not been thoroughly examined. This study sets to investigate the continuous queuing in the Nigerian banking environment despite e-banking adoption in Nigeria. The research adopted a survey design where primary data were obtained using a structured questionnaire. Fifty (50) respondents were purposively chosen. A purposive sampling technique was used which considered banks having branches within Ladoke Akintola University of Technology and Ogbomoso town. OLS regression was used to determine the influence of electronic banking on customers queuing the factors for queuing in the banking environment amid e-banking adoption at 0.05 level of significance. Findings revealed that queue in the study area was most of the time very high in the morning, high in the afternoon and evening while at night, most time witnessed no queue. Electronic banking had a significant influence on customers’ queuing in the study area. Further, Tendency to Hold Cash by banks customers (THC), Poor Internet Infrastructure (PII), Cybercrime (CC) were the major factors causing bank customer queue in the banking environment in Nigeria, followed by Inadequate of Banking Technology Management (IBTM) and E-Banking Transaction Cost (EBTC). Therefore, banks service providers should increase efforts on cashless e-banking services and ensure reliable internet service at all times. Bank customers should be made to appreciate other e-banking services than ATM and allay fear on tendency to hold cash.

Author(s):  
Prakash S. Chougule ◽  
Tejaswi S.Kurane ◽  
S. V.Patil ◽  
Dhanaji M.Kamble ◽  
Bhavana A.Kumbhare ◽  
...  

Health is a very significant matter in the daily life of a vehicle driver. The aim of this study is to identify the problems among the auto rickshaw service providers in relation to their standard of living and the number of hours put in driving the auto rickshaws, their life style, economic status, technology awareness, educational status, awareness about insurance. For this purpose, a well designed questionnaire prepared for collection of primary data containing various attributes and was circulated to 125 auto rickshaw drivers through convenient sampling technique and The data had been collected from different location in Kolhapur city . The collected data were then analysed with the help of various statistical tools and techniques to know the socio economic lifestyle of the autorickshaw drivers in kolhapur city .In our study the obtained results shows revealed major issues and backlogs in their socio economic lifestyle. KEYWORDS: Graphical Representation, Large Test , Small Test, Level of significance.


2019 ◽  
Vol 2 (2) ◽  
pp. 38-46
Author(s):  
Eka Julianti Efris Saputri

This study  was intended  to  examine the effect of  profit  sharing  principle and  interest,  and  bank reputation  against  customer  decision  in  choosing  banking  services,  that  is  between  islamic  bank  and conventional  bank in Jambi  City.  Data in this study  is primary data by using  questionnaire. The sample selection  in  this research  used  nonprobability sampling  technique  with  acidental  sampling technique. The sample obtained in this study were customer of islamic bank and customer of conventional bank in Jambi City. The  analysis  method  used  was  discriminant  analysis  using  IBM  SPSS  Statistic  22.  The  results  of  the discriminant analysis prove that in choosing banking services in Jambi City between islamic banks and conventional banks, customers do not see from the principle of profit sharing and interest, and bank reputation.


2020 ◽  
Vol 10 (2) ◽  
pp. 133-148
Author(s):  
Anteneh Wulolign ◽  
Solomon Adane ◽  
Solomon Kassie

The purpose of the study was to assess Burnout experience of secondary and preparatory school teachers in West Gojjam and Awi Zones in Amhara regional state. Participants of the study were selected by simple random sampling technique. The study employed cross-sectional survey design method to answer the proposed research objectives regarding burnout experience by secondary school and preparatory school teachers. The primary data collection tool for the study was questionnaire. The level of burnout was assessed using standardized questionnaire, and these standardized questionnaires were adopted from the original English version Maslch burnout inventory Human service Survey to assess the level of burnout. The descriptive statistics on the mean scores of the three dimensions of burnout indicated that teachers were experiencing high levels of burnout in all the three dimensions of burnout. The independent samples t-test result showed that there were no statistically significant differences between the two groups (male and female) in EE and PA burnout levels (t= 1.35, df = 286, p =.176 >.05) and (t= -1.007, df = 286, p =.315 >.05).


2020 ◽  
Vol 18 (1) ◽  
pp. 82-92
Author(s):  
F.O. Idumah ◽  
L.A. Orumwense ◽  
F. Awe ◽  
J.N. Irem ◽  
O.A. Abdullahi ◽  
...  

The study assessed carbonated and healthy drinks consumption pattern of the undergraduate students of Obafemi Awolowo University (OAU), IIe –  Ife, Nigeria. Random sampling technique was employed in this study. The study relied on primary data which was collected through questionnaires. Data collected were analyzed using mean and percentages. The total number of respondents was 260 undergraduate students, which comprised 102 males and 158 females. Majority (47.3%) of the respondents were between 17 – 20 years old and were single. It was indicated that majority (49.6%) of the respondents has less than N10,000 as income level from their monthly stipend. The result indicated that the carbonated drinks that the students consume the most were Fanta and Coke. Majority (38.5%) of the respondents consume fruit smoothies while they sometimes (38.8%) consume zobo drink. The result also reveals that zobo drink has the highest percentage (76.2%) of consumption than other healthy drinks. The major factors influencing healthy drinks consumption based on individual perceptions were taste (40.4%), price (38.9%), preferences (36.2%), and  nutritional benefit (35.0%) while price (36.5%), taste (35.8%), preferences (33.5%) and availability on campus (31.5%) were the major factors influencing carbonated drinks consumption based on individual perceptions. It is therefore recommended that the Federal and State Government should ensure proper health education of undergraduates regarding the nutritional benefits of healthy drinks as well as the adverse effects of  carbonated drinks. Keywords: carbonated drinks, healthy drinks, consumption pattern, Obafemi Awolowo University (OAU)


2017 ◽  
Vol 6 (4) ◽  
pp. 117
Author(s):  
Jared Isaboke Mose

Although Kenya is the most successful producer and exporter of fresh produce and flowers in sub-Saharan Africa, other countries both in Africa and elsewhere, offer strong competition that could erode export market share in future. Increased labor productivity is crucial for Kenya’s competitiveness. This study aimed at examining the key drivers of labour productivity in flower farms in Naivasha, Kenya. Descriptive survey design was employed and stratified proportionate random sampling technique used to select 381 respondents from who data was collected using a questionnaire. A log-linearized Cobb-Douglas model was used examine determinants of labour productivity. The results showed that workers’ participation in Labor unions, Information & Communication Technology and workers’ skills acquired through training were the major factors that determined labour productivity by 35.4 percent, 19 percent and 14.7 percent respectively. While worker’s wage increase and tools used by a worker influenced labour productivity by 9 percent and 11.4 percent respectively. Worker’s level of education and worker’s experience also increased labour productivity by 5.1 percent and 4 percent respectively. The study recommends that; the Kenyan government should give special attention to education to produce skilled and innovative workers. Flower Farms should invest more in training of workers to acquire relevant skills, acquisition of appropriate tools; improve ICT infrastructure and support labor union in the flower farms.


Author(s):  
Md. Anowar Hossain Bhuiyan ◽  
Md. Abud Darda

Purpose Heritage tourism is recognized as one of the major factors for influencing national identities to the tourists through highlighting the connection between built and live heritages. Bangladesh is a country of treasure for heritage attractions. Lalbagh Fort and Ahsan Manzil are two famous Muslim heritage sites in Dhaka city. This study aims to measure the tourists’ satisfaction with these two attractions. Design/methodology/approach The study uses a non-probability convenience sampling technique to collect the primary data. A total of 100 tourists have been selected from both study areas, and primary data are collected through a structured questionnaire. A summated Likert Scale is used to obtain the tourists’ perception of five dimensions – attraction, information, staff and access, environment and facilities and satisfaction levels. Later, multiple regression analysis is used to identify the tourists’ satisfaction-related dimensions of the study sites. Findings The results reveal that four dimensions, namely, attraction, information, staff and access and environment are statistically significantly related to tourists’ satisfaction. Whereas, beta value for facilities dimension was found statistically insignificant. It implies that tourists’ are not satisfied with the information regarding the study sites, and observed facilities seem to be insufficient to meet the perception of the tourists. Practical implications The study suggests that recruitment of trained staffs, undertake programs to preserve and maintain the quality of attractions, proper promotional activities, well-kept and cleaning arrangements and improved facilities and services are essential to increase the tourists’ satisfaction in Lalbagh Fort and Ahsan Manzil heritage sites. Originality/value Dhaka city is famous for mosques and other Muslim heritages. Lalbagh Fort and Ahsan Manzil are two famous Muslim heritages sites in Dhaka city attracting huge tourists from home and abroad. In this paper, an investigation is carried out to measure the tourists’ satisfaction with these two attractions based on their perceptions.


2017 ◽  
Vol 2 (2) ◽  
pp. 121
Author(s):  
Sohibun Sohibun ◽  
Filza Yulina Ade

University students become the main target of marketing of information technology developers. Based on the results of a survey with random sampling technique on users of wireless fidelity (wi-fi) service and internet service providers on smartphones, there are 98% of physics students use it and 80% of them actively use it to access various social media. Interactive learning media developed and accessible via smartphone but it is not widely used by lecturers and students yet. There is only 14.3% of lecturers who use e-learning. Virtual Class on e-learning is an online learning environment, in the form of web-based, portal or software. Learning in the real world, every participant both lecturers and students must meet the rules agreed upon during the college contract. One of the strategies to improve the independence of study of physics student is through learning media based on Virtual Class assisted by Google drive. Therefore, it is necessary to develop a lesson that can support conventional learning in the classroom. Mahasiswa menjadi sasaran utama marketing para pengembang teknologi informasi. Berdasarkan hasil survei yang dilakukan dengan teknik random sampling pada pengguna layanan wifi dan layanan internet provider pada gawai, terdapat 98% mahasiswa fisika menggunakannya dan 80% diantaranya aktif menggunakannya untuk mengakses berbagai media sosial. Media pembelajaran interaktif banyak dikembangkan dan dapat diakses melalui gawai. Akan tetapi, belum banyak digunakan dosen dan mahasiswa, hanya 14,3 % saja dosen yang menggunakan e-learning. Virtual Class pada e-learning merupakan lingkungan belajar online, berupa berbasis web, portal atau software. Pembelajaran di dunia nyata, setiap peserta baik dosen maupun mahasiswa harus memenuhi aturan yang disepakati saat kontrak kuliah. Salah satu strategi untuk meningkatkan kemandirian belajar mahasiswa fisika adalah melalui media pembelajaran berbasis Virtual Class berbantuan Google drive. Oleh karenanya, perlu dikembangkan pembelajaran yang dapat menunjang pembelajaran konvensional di kelas


Author(s):  
Nor Hazrina ◽  
Yulfasni Yulfasni ◽  
Delfianti Delfianti

Today technology is growing rapidly including in the banking sector, banks as service providers continue to provide services to facilitate customer transactions, one of which is in the form of an ATM machine (Automatic Teller Machine), besides that customers as consumers in banking services also have the right to get comfort and security for funds entrusted by the customer to the bank, and also the bank is obliged to provide protection and safeguard against crime by third parties with skimming mode, as stipulated in the consumer protection law. The method in this research is normative juridical research. Research data were collected through literature study and interviews with resource persons to obtain primary data and literature studies to obtain primary data. The focus of this research is to find out how the Protection of Bank Customers From the Act of Skimming Viewed from the Consumer Protection Regulation. The results of the study indicate that the form of legal protection for bank customers from acts of skimming in terms of the Consumer protection Act that is legal protection and direct protection, and if there is a skimming action that is detrimental to the customer, and it is proven that there is no element of negligence from the customer, the bank will provide compensation for the amount of money lost.


This research determined students’ perception of teachers’ characteristics of interest, attitude and subject mastery as required in the teaching of chemistry in senior secondary schools in Abakaliki Education Zone of Ebonyi State. The study made use of a descriptive survey design. The population of the study comprised all the chemistry students in all public secondary schools in Abakaliki Education Zone. From a total population of six hundred and thirty (630) senior secondary II students, a sample of three hundred (300) students was used for the study selected by stratified random sampling technique. This was based on the four local government areas in the Education zone. A structured questionnaire in a four point Likert type format was used for data collection. The instrument had a reliability coefficient of 0.88, which showed a high internal consistency. Three research questions and one hypothesis guided the study. Mean and standard deviation were used to answer the research questions while t-test statistic was used to test the lone null hypothesis. Results of the study indicated that students perceived to a high extent; teachers’ interest, attitude towards chemistry and mastery of the subject as necessary characteristics in the teaching of chemistry. The hypothesis tested at 0.05 level of significance was not significant. Based on the results of the study and the educational implications of the results, recommendations were made.


2020 ◽  
Vol 1 (3) ◽  
pp. 122-145
Author(s):  
Olusola Oladapo Makinde

There are growing concerns for neighbourhood lowliness in public housing development which affect residents’ wellbeing. Three major neighbourhood components that comprise the socio-economic characteristics of the residents, physical and social characteristics of neighbourhoods were identified and assessed for this study. A questionnaire survey was used to acquire primary data. Five, representing 16.7% of estates, were randomly selected from thirty public housing estates in the urban area of Ibadan. Subsequently, using systematic sampling technique, questionnaires were administered to 985 (20%) of households from the total of 4,922 households in the selected estates. Data collected were analysed using percentages, Relative Importance Indices and Multiple Regression Analyses. The results showed that 74.5% were homeowners, while renters, inheritors and government allotters had 22.7 and 2.8%, respectively. The results on the perception of physical characteristics indices (PCI) show that Alalubosa estate had the highest value with 4.23 PCI, while the social characteristics indices (SCI) revealed that Old Bodija estate had the highest value of 4.09 SCI. The results of regression analyses show that PCI and SCI were significant to residents' perception of neighbourhood quality where P-value < 0.00 probability level. The study confirmed the linear relationship and level of significance among the three factors. Doi: 10.28991/HEF-2020-01-03-03 Full Text: PDF


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