Tourists’ satisfaction on heritage sites of Dhaka city in Bangladesh

2019 ◽  
Vol 14 (1) ◽  
pp. 34-43
Author(s):  
Md. Anowar Hossain Bhuiyan ◽  
Md. Abud Darda
Keyword(s):  
Sampling Technique ◽  
National Identities ◽  
Primary Data ◽  
Dhaka City ◽  
Content Type ◽  
Five Dimensions ◽  
Four Dimensions ◽  
Heritage Sites ◽  
Study Sites ◽  
Major Factors

Purpose Heritage tourism is recognized as one of the major factors for influencing national identities to the tourists through highlighting the connection between built and live heritages. Bangladesh is a country of treasure for heritage attractions. Lalbagh Fort and Ahsan Manzil are two famous Muslim heritage sites in Dhaka city. This study aims to measure the tourists’ satisfaction with these two attractions. Design/methodology/approach The study uses a non-probability convenience sampling technique to collect the primary data. A total of 100 tourists have been selected from both study areas, and primary data are collected through a structured questionnaire. A summated Likert Scale is used to obtain the tourists’ perception of five dimensions – attraction, information, staff and access, environment and facilities and satisfaction levels. Later, multiple regression analysis is used to identify the tourists’ satisfaction-related dimensions of the study sites. Findings The results reveal that four dimensions, namely, attraction, information, staff and access and environment are statistically significantly related to tourists’ satisfaction. Whereas, beta value for facilities dimension was found statistically insignificant. It implies that tourists’ are not satisfied with the information regarding the study sites, and observed facilities seem to be insufficient to meet the perception of the tourists. Practical implications The study suggests that recruitment of trained staffs, undertake programs to preserve and maintain the quality of attractions, proper promotional activities, well-kept and cleaning arrangements and improved facilities and services are essential to increase the tourists’ satisfaction in Lalbagh Fort and Ahsan Manzil heritage sites. Originality/value Dhaka city is famous for mosques and other Muslim heritages. Lalbagh Fort and Ahsan Manzil are two famous Muslim heritages sites in Dhaka city attracting huge tourists from home and abroad. In this paper, an investigation is carried out to measure the tourists’ satisfaction with these two attractions based on their perceptions.

Labour productivity motivation framework for Iskandar Malaysia

2018 ◽  
Vol 8 (3) ◽  
pp. 293-304 ◽  
Author(s):  
Chukwuka Christian Ohueri ◽  
Wallace Imoudu Enegbuma ◽  
Ngie Hing Wong ◽  
Kuok King Kuok ◽  
Russell Kenley
Keyword(s):  
Financial Incentives ◽  
Construction Projects ◽  
Quantitative Research ◽  
Labour Productivity ◽  
Sampling Technique ◽  
Working Environment ◽  
Continuous Training ◽  
Content Type ◽  
Importance Index ◽  
Major Factors

Purpose The purpose of this paper is to develop a motivation framework that will enhance labour productivity for Iskandar Malaysia (IM) construction projects. The vision of IM development corridor is to become Southern Peninsular Malaysia’s most developed region by the year 2025. IM cannot realise this foresight without effective labour productivity. Previous studies have reported that the labour productivity of IM construction projects was six times lower than the labour productivity of Singapore construction projects, due to lack of motivation among IM labourers, and a shortage of local skilled labour. Therefore, there is a need to study how to motivate IM construction labourers, so as to increase their productivity. Design/methodology/approach A quantitative research method was used to collect data from IM construction skilled labourers and construction professionals, using two sets of questionnaire. The respondents were selected using a purposive sampling technique. In total, 40 skilled labourers and 50 construction professionals responded to the questionnaire survey, and the data were analysed using Statistical Package for Social Science software (version 22). Findings The analysis revealed the major factors that motivate labourers participating in IM construction projects. The factors were ranked hierarchically using Relative Importance Index (RII) and the outcome of the ranking indicated that effective management, viable construction practices, financial incentives, continuous training and development, and safe working environment were the most significant motivation strategies that positively influence IM construction labourers. Originality/value The study developed and validated a framework that can be used to boost the morale of IM construction labourers, so that their productivity can be increased. Implementation of the established motivation framework will also lead to career progression of IM construction labourers, based on the training elements in the framework. This career prospect will attract local skilled labourers to participate in IM construction projects.

Service quality of property managers of shopping complexes in Ibadan, Nigeria

2019 ◽  
Vol 37 (3) ◽  
pp. 310-326 ◽  
Author(s):  
Samson Oluseun Ojekalu ◽  
Olatoye Ojo ◽  
Timothy Tunde Oladokun ◽  
Sumoila Aremu Olabisi ◽  
Sunday Samuel Omoniyi
Keyword(s):  
Service Quality ◽  
Multiple Regression ◽  
Management Practice ◽  
Sampling Technique ◽  
Primary Data ◽  
Stepwise Multiple Regression ◽  
Systematic Sampling ◽  
Content Type ◽  
Five Axes

PurposeThe purpose of this paper is to assess the service quality (SQ) of property managers of shopping complexes in Ibadan with a view to improving management practice.Design/methodology/approachPrimary data were used for the study through questionnaire administration. Ibadan was stratified into five axes using existing major roads where shopping complexes were highly concentrated. From each axis, 33, 65, 48, 64 and 66 shopping complexes were identified (Oyo State Ministry of Land, Housing and Survey, 2017), and the systematic sampling technique (20 percent) was adopted to select 57 out of 276 shopping complexes and 192 (10 percent) out of 1919 occupiers of the shopping complexes in the study area. In total, 157 occupiers responded to the questionnaire, and the data were analyzed using mean ranking and stepwise multiple regression.FindingsThis study found that professionalism, tangible, assurance and empathy dimensions of SQ were rated fair, whereas reliability and responsiveness dimensions were rated poor. Also, stepwise multiple regression analysis predicted 78.5 percent overall SQ of property managers, and assurance, professionalism and empathy dimensions contributed significantly to the overall SQ. Hence, reliability and responsiveness dimensions of SQ need to be improved. It is expected that the findings of this study will help property managers to understand the role of various dimensions of SQ for enhanced property management practice.Originality/valueThe study is one of the few studies that assessed the SQ of property managers of shopping complex with a view to improving its management practice.

scholarly journals Assessment of carbonated and healthy drinks consumption pattern among undergraduates in Obafemi Awolowo University, Ile- Ife, Osun State

2020 ◽  
Vol 18 (1) ◽  
pp. 82-92
Author(s):  
F.O. Idumah ◽  
L.A. Orumwense ◽  
F. Awe ◽  
J.N. Irem ◽  
O.A. Abdullahi ◽  
...  
Keyword(s):  
Undergraduate Students ◽  
State Government ◽  
Sampling Technique ◽  
Primary Data ◽  
Consumption Pattern ◽  
Individual Perceptions ◽  
Factors Influencing ◽  
Carbonated Drinks ◽  
Major Factors ◽  
Nutritional Benefits

The study assessed carbonated and healthy drinks consumption pattern of the undergraduate students of Obafemi Awolowo University (OAU), IIe –  Ife, Nigeria. Random sampling technique was employed in this study. The study relied on primary data which was collected through questionnaires. Data collected were analyzed using mean and percentages. The total number of respondents was 260 undergraduate students, which comprised 102 males and 158 females. Majority (47.3%) of the respondents were between 17 – 20 years old and were single. It was indicated that majority (49.6%) of the respondents has less than N10,000 as income level from their monthly stipend. The result indicated that the carbonated drinks that the students consume the most were Fanta and Coke. Majority (38.5%) of the respondents consume fruit smoothies while they sometimes (38.8%) consume zobo drink. The result also reveals that zobo drink has the highest percentage (76.2%) of consumption than other healthy drinks. The major factors influencing healthy drinks consumption based on individual perceptions were taste (40.4%), price (38.9%), preferences (36.2%), and  nutritional benefit (35.0%) while price (36.5%), taste (35.8%), preferences (33.5%) and availability on campus (31.5%) were the major factors influencing carbonated drinks consumption based on individual perceptions. It is therefore recommended that the Federal and State Government should ensure proper health education of undergraduates regarding the nutritional benefits of healthy drinks as well as the adverse effects of  carbonated drinks. Keywords: carbonated drinks, healthy drinks, consumption pattern, Obafemi Awolowo University (OAU)

Determinants of attitudes towards Halal products

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emiliya Ahmadova ◽  
Khatai Aliyev
Keyword(s):  
Least Squares Method ◽  
Sampling Technique ◽  
Food Products ◽  
Subjective Norms ◽  
Muslim Country ◽  
Content Type ◽  
Gender Status ◽  
Halal Food ◽  
Major Factors ◽  
The Impact

Purpose The purpose of this study is to analyze the customer attitude on Halal food products and determine major factors that affect the attitudes towards Halal food products in Azerbaijan. Within the framework of this research, theory of planned behavior was applied and influence of subjective norms, religiosity level, availability of Halal certification and health considerations on attitude toward Halal food products was measured. Design/methodology/approach Random sampling technique was used during these studies. Within the framework of current research, the local Muslim population was surveyed. The sample size for current research was 636, and specified models were estimated using Eview by applying a robust least squares method. Findings The impact of subjective norms, religiosity level and availability of Halal certification and health considerations upon consumer’s attitude is economically and statistically significant. Empirical findings show that the strength of the association between religiosity level and attitude toward Halal food products is dependent on the level of religiosity and some other factors such as age category, gender status and existence of halal certification. Practical implications As a predominantly Muslim country, exploring attitudes toward Halal food products in Azerbaijan can serve as a valuable source of information while developing Halal branding strategy in this market, i.e. insights gaining from this research will guide marketers while tailoring their marketing strategy for efficiently targeting this market. Originality/value This is the first empirical research in Azerbaijani market devoted to understanding factors that influence Halal food purchase attitude.

scholarly journals An assessment of gender differences in the operational efficiency of businesses run by persons with disabilities

2019 ◽  
Vol 13 (2) ◽  
pp. 43-59
Author(s):  
Madan Mohan G. ◽  
Anushree Baruah
Keyword(s):  
Gender Differences ◽  
Prevalence Rate ◽  
Sampling Technique ◽  
Structured Interview ◽  
Disabled Persons ◽  
Primary Data ◽  
Snowball Sampling ◽  
Persons With Disabilities ◽  
Content Type ◽  
Women Disabled

Purpose Progress accomplished by the disabled entrepreneurs on the fronts of profits, turnover, return on investment (ROI), employees engaged, capital employed and diversification shall be studied and prevalence of gender differences in such progress shall be assessed. Design/methodology/approach The proposed research is descriptive in nature, based on primary data, collected by personally administering a well-structured interview schedule to 201 disabled entrepreneurs in Puducherry selected using a snowball sampling technique. Data collected has been analyzed using SPSS 21, using the tools of mean, one-way ANOVA, factorial ANOVA and chi-square (χ2) analysis. Findings The prevalence rate of entrepreneurship among female disabled is very low. Female disabled entrepreneurs manage higher turnover than their male counterparts and manage insignificantly higher progress in terms of capital employed, while male disabled entrepreneurs have managed insignificantly higher progress in terms of profits, diversification and ROI. Illiterate disabled, both men and women, struggle to manage decent turnover while the better educated manage better turnover. Research limitations/implications This paper has highlighted the low prevalence rate of entrepreneurship among women disabled though the fewer women disabled entrepreneurs are performing better than their male counterparts in operating their business. Originality/value The findings of this paper may be taken as base for formulation of effective government policies in empowering disabled persons in general and women disabled in particular.

Residents vulnerability analysis and explanation of development-induced disasters in a Sub-Saharan African city

2019 ◽  
Vol 11 (1) ◽  
pp. 71-84
Author(s):  
Olasunkanmi Habeeb Okunola
Keyword(s):  
Disaster Preparedness ◽  
Quantitative Research ◽  
Sampling Technique ◽  
African City ◽  
Content Type ◽  
Factors Influencing ◽  
Resilient Communities ◽  
Sub Saharan ◽  
Household Heads ◽  
Major Factors

Purpose The purpose of this paper is to identify and analyze indicators for measuring residents’ level of social and physical vulnerability to human-induced disasters in disaster-prone communities of Lagos, Nigeria. Design/methodology/approach The study adopted the quantitative research method. Questionnaires were administered to household heads in three disaster-prone communities of Lagos, Nigeria. Using systematic random sampling technique, household heads’ opinions were sampled in 10 per cent of the buildings. This effort culminated in the sampling of 288 household heads in the three communities. Findings The study identified flood, fire outbreak and environmental pollution as the most prevalence disasters in the communities. State of infrastructure, housing conditions and residents’ socioeconomic characteristics were identified as the major factors influencing residents’ level of vulnerability to disasters in the communities. Research limitations/implications The study could be strengthened by looking at other disaster-prone communities in Nigeria with different cultural and political settings. Hence, the view presented in this paper may not be considered generalizable to other parts of the country with different cultural settings. Originality/value To build resilient communities in cities of developing countries, the paper of this nature is important to determine factors influencing residents’ level of vulnerability to disasters. This will aid in strengthening community-disaster preparedness in these countries.

The effect of maintenance operation, time utility and occupancy to sustainability with transit oriented development moderation

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Makjen Sinaga ◽  
Suharyono Suharyono ◽  
Muhammad Al Musadieq ◽  
Mohammad Iqbal
Keyword(s):  
Structural Equation ◽  
Quantitative Research ◽  
Operation Time ◽  
Sampling Technique ◽  
Equation Model ◽  
Primary Data ◽  
Transit Oriented Development ◽  
Content Type ◽  
The Board Of Directors ◽  
The Relationship

PurposeThis study aims to test and analyze the effect of maintenance operation, time utility and occupancy on sustainability with transit oriented development (TOD) as a moderating variable.Design/methodology/approachThis research is a quantitative research. The data in this study are a combination of primary data obtained through a questionnaire. The research took place at PT MRT Jakarta with all the board of directors as a sample in this study. The sampling technique used is saturated sampling and data analysis using structural equation model (SEM).FindingsThe result shows that maintenance and operation (M&O) have a positive and significant effect on time utility, M&O have a positive and significant effect on sustainability, time utility has a positive and significant effect on occupancy, occupancy has a positive and significant effect on sustainability and the influence of TOD does not significantly influence the relationship between time utility on occupancy and occupancy on sustainability.Originality/valueThe originality of this research lies in testing the maintenance operation, time utility and occupancy variables on sustainability with the renewal of TOD as a moderating variable.

Analysis of arable crop farmers’ awareness to causes and effects of climate change in south western Nigeria

2015 ◽  
Vol 42 (7) ◽  
pp. 614-628 ◽  
Author(s):  
Shakirat Bolatito Ibrahim ◽  
Idris Akanbi Ayinde ◽  
Aisha Olushola Arowolo
Keyword(s):  
Climate Change ◽  
Sampling Technique ◽  
Household Size ◽  
Farm Size ◽  
Primary Data ◽  
Survey Method ◽  
Tobit Regression ◽  
Content Type ◽  
Mitigation And Adaptation ◽  
Arable Crop

Purpose – The purpose of this paper is to empirically analyze the determinants of arable crop farmers’ awareness to causes and effects of climate change in south western Nigeria. Design/methodology/approach – Using primary data, 150 arable crop farmers in Ogun State were selected through a multi stage sampling technique. Survey method was used to elicit information on farmers’ socioeconomic, production characteristics, and their level of awareness to causes and effects of climate change. The data collected were analyzed using descriptive statistics, environmental awareness index (EAI), and Tobit regression analysis. Findings – Most (81.08 percent) of the arable crop farmers were males with an average household size of eight persons, farming experience of 24 years and farm size of approximately 1 ha. The computed climate change EAI showed that only 47 percent of the respondents were aware of causes of climate change, while 68 percent were aware of its effects. Results further revealed that age, income from secondary occupation (p < 0.10), marital status, household size (p < 0.05), years of farming experience, frequency of extension contact, land size in hectare, and farm revenue (p < 0.01) were the determinants of respondents awareness to causes and effects of climate change. Practical implications – The study recommended among others that, awareness should be created among arable crop farmers on climate change causes and effects for appropriate mitigation actions to be taken for improved agricultural productivity. Originality/value – The study provided new empirical evidence on the awareness level of respondents to causes and effects of climate change on their production activities and livelihood in general. Implications for policy will be to provide a public education program that will target females, the poor, the illiterate, and the people in the economically active age group among others in order to create awareness and provide information and adequate knowledge on the causes and effects of climate change for proper mitigation and adaptation options.

scholarly journals WHY THE QUEUING IN THE BANKING ENVIRONMENT IN THE ERA OF ELECTRONIC BANKING

2021 ◽  
Vol 7 (1) ◽  
pp. 17-25
Author(s):  
Morufu Oladejo ◽  
Saliu Yinus ◽  
Azeez Abeeb ◽  
S. Shittu ◽  
Sanni Tajudeen
Keyword(s):  
Service Providers ◽  
Survey Design ◽  
Sampling Technique ◽  
Primary Data ◽  
Electronic Banking ◽  
Internet Service ◽  
Banking Services ◽  
Banking Business ◽  
Level Of Significance ◽  
Major Factors

Managing queuing within the banking business in Nigeria has constituted major challenges whose effects have not been thoroughly examined. This study sets to investigate the continuous queuing in the Nigerian banking environment despite e-banking adoption in Nigeria. The research adopted a survey design where primary data were obtained using a structured questionnaire. Fifty (50) respondents were purposively chosen. A purposive sampling technique was used which considered banks having branches within Ladoke Akintola University of Technology and Ogbomoso town. OLS regression was used to determine the influence of electronic banking on customers queuing the factors for queuing in the banking environment amid e-banking adoption at 0.05 level of significance. Findings revealed that queue in the study area was most of the time very high in the morning, high in the afternoon and evening while at night, most time witnessed no queue. Electronic banking had a significant influence on customers’ queuing in the study area. Further, Tendency to Hold Cash by banks customers (THC), Poor Internet Infrastructure (PII), Cybercrime (CC) were the major factors causing bank customer queue in the banking environment in Nigeria, followed by Inadequate of Banking Technology Management (IBTM) and E-Banking Transaction Cost (EBTC). Therefore, banks service providers should increase efforts on cashless e-banking services and ensure reliable internet service at all times. Bank customers should be made to appreciate other e-banking services than ATM and allay fear on tendency to hold cash.

Factors determining retirement decisions of construction workers in Ghana

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
De-Graft Owusu-Manu ◽  
Frank Ato Ato Ghansah ◽  
Ewald Kuoribo
Keyword(s):  
Decision Making ◽  
Developing Countries ◽  
Sampling Technique ◽  
Construction Workers ◽  
Major Determinant ◽  
Primary Data ◽  
Good Decision ◽  
Content Type ◽  
Retirement Decision ◽  
Financial Condition

Purpose Efficient decision-making must be reinvigorated to make a good decision towards retirement by construction workers. In developing countries such as Ghana, researchers conducted investigations into the effects of investing in retirement decision-making and planning, but none has considered to examine and identify the factors/determinants influencing efficient decision-making by construction workers towards retirement. This study aims to examine and identify the determinants/factors that affect the retirement decision-making of construction workers in developing countries such as Ghana. Design/methodology/approach This study used primary data collected from workers of four construction companies in Ghana. The sampling technique adopted for the study was a purposive sample approach, with a survey questionnaire as a collection instrument. Means score was adopted to reveal the major determinant/factor prioritized by the respondents while binary logistic regression was used to examine and identify the effect of the retirement determinants on the retirement decision of construction workers. Findings The findings established the main significant determinants impacting retirement decision, namely, “financial condition,” “homeownership,” “age” and “family issues.” Among the determinants, “financial condition” was revealed as the major determinant of retirement decision-making in the construction industry of developing countries, which is an economic condition by which the workers can easily secure credit. Practical implications Practically, the outcome of this study serves as a base for policymakers and practitioners in making decisions concerning the retirement of workers, especially construction workers. This study also serves to provide lesson for other classifications of workers aside from the construction workers in Ghana and other developing countries. Originality/value This study contributes to knowledge by filling in the lacuna in research by examining and identifying the determinants/factors that impact the efficient decision-making by construction workers in developing countries towards retirement.

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