Work Life Balance for Sustainable Tourism Development

2018 ◽  
Author(s):  
Margaret Deery ◽  
Leo Jago ◽  
Candice Harris ◽  
Janne Liburd
Keyword(s):  
Hospitality Industry ◽  
Sustainable Tourism ◽  
Tourism Development ◽  
Work Life ◽  
Work Life Balance ◽  
Life Balance ◽  
Work Lives ◽  
Sustainable Tourism Development ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

The tourism and hospitality industry is very much a ‘people industry’, which requires a stable and talented workforce as a fundamental component. However, there are some aspects of the industry that make it unattractive to potential employees. These aspects include the long and unsocial hours of work, the low pay and often stressful working environment (Deery and Jago, 2015: Karatepe, 2013). These aspects contribute to the industry’s reputation for not providing staff with an acceptable work-life balance. The question then becomes how the tourism and hospitality industry can contribute to a better balance and thus underpin the socio-cultural aspects of sustainability. This study examines the sustainability of the industry across three countries, Australia, the United Kingdom (UK) and New Zealand, by focusing on whether tourism employees in hospitality organisations consider they have a balance between their personal and work lives. Hospitality is chosen as the focus for this study since it plays a fundamentally important role in underpinning the viability of the broader tourism industry. Current practices are confronted by larger societal changes in the labour market, where lifelong careers within the same firm (or industry) are challenged by rapid employee turnover, demands for greater flexibility, new technologies, and alternative work schedules. We discuss how collaboration between industry, employees and wider community may help underpin sustainable tourism development.

scholarly journals KNOWLEDGE MANAGEMENT IN THE TOURISM AND HOSPITALITY INDUSTRY AS A FACTOR IN THE DEVELOPMENT OF TOURIST TERRITORIES

2021 ◽  
Vol 230 (4) ◽  
pp. 372-379
Author(s):  
S.V. GRINENKO ◽  
◽  
M.S. ROMANOV ◽  
Keyword(s):  
Knowledge Management ◽  
Hospitality Industry ◽  
Tourism Development ◽  
Knowledge Systems ◽  
Business Community ◽  
Development Economic ◽  
Sustainable Tourism Development ◽  
Management Algorithm ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

The article presents approaches to the definition and classification of knowledge in the tourism and hospitality industry from the standpoint of various groups of stakeholders in order to form a knowledge management algorithm and create knowledge systems adequate to the needs of tourist territories in the context of tourism development. A systematic approach to the formation and functioning of knowledge systems will provide solutions to the associated problems of sustainable tourism development, economic growth of businesses in the business community, and an increase in the attractiveness of tourist areas in accordance with the imperatives for the development of domestic and inbound tourism.

Conveying Impetus for Fostering Tourism and Hospitality Entrepreneurship in Touristic Destination: Lessons Learnt from Pokhara, Nepal

2021 ◽  
Vol 12 (1) ◽  
pp. 88-111
Author(s):  
Niranjan Devkota ◽  
Udaya Raj Paudel ◽  
Udbodh Bhandari
Keyword(s):  
Cultural Practices ◽  
Sustainable Tourism ◽  
Tourism Development ◽  
Provincial Government ◽  
Primary Data ◽  
Business Culture ◽  
Sustainable Tourism Development ◽  
Existing Problems ◽  
Western Influence ◽  
Tourism And Hospitality

This research explores the inter connectedness in entrepreneurs’ and tourists’ perception about western influence in business culture of touristic city – Pokhara, Nepal and provides suggestions for fostering sustainable tourism development of the destination. Primary data results are drawn in which researchers have collected 249 data from tourists’ viewpoint, 395 from determining provincial government roles and 395 from hospitality entrepreneurship along with key informants interview with experts’ viewpoints for generating practical solutions of the existing problems in order to enhance hospitality and tourism business for progress and sustainability. Based on this triangular data results and secondary resources’ analysis, this research concludes that, for the sustainable tourism business in Pokhara, the entrepreneurs in the area should recognize, preserve, promote and sustain local socio-cultural practices; tourists’ viewpoints should be addressed and Gandaki provincial government roles must be constructive.

scholarly journals Global Perspective in Tourism Development

2015 ◽  
pp. 406-439 ◽  
Author(s):  
Quee-Ling Leong ◽  
Shahrim Karim
Keyword(s):  
Multivariate Statistics ◽  
Hospitality Industry ◽  
Tourism Development ◽  
Demographic Factors ◽  
Tourism Industry ◽  
Global Perspective ◽  
Effect Of Food ◽  
Tourism And Hospitality Industry ◽  
Socio Demographic Factors ◽  
Tourism And Hospitality

Malaysia offers a rich potpourri of delicious cuisines from diverse ethnicity. However, not much attention given to promote Malaysian food and the food seems to be ignored in the tourism industry. Furthermore, the concept of utilizing Malaysian food as a marketing means is tenuous. In this chapter, the image dimensions of Malaysian food and the effect of food images on tourists' satisfaction are discussed. Additionally, the influence of socio-demographic factors on tourists' perceived image is deliberated. Univariate and multivariate statistics are used to describe the obtained findings. The results of the study will significantly fill in the gap in the literature about Malaysian food's image and the potential of Malaysia being promoted as a food destination. Additionally, the results would indisputably provide better insight to the tourism and hospitality industry on the perceptions of international tourists towards Malaysian food and Malaysia as a food tourism destination.

Work-Life Balance in Tourism Industry

2019 ◽  
pp. 237-274
Author(s):  
F. Gül Turanlıgil ◽  
Muhammad Farooq
Keyword(s):  
Business Environment ◽  
Tourism Industry ◽  
Work Life ◽  
Work Life Balance ◽  
Life Balance ◽  
Industry Worker ◽  
Hospitality And Tourism Industry ◽  
Tourism And Hospitality ◽  
Global World

The modern era of competition and commercialization changed working patterns. Paradigm change of competitive global world has caused many challenges and conflicts arising as a result of an increased competition amongst industries. Business has become proactive, aggressive, and demanding in order to stand tall in this competition. Every industry requires workers to be actively involved and devote comprehensively, but specifically, tourism and hospitality requires an extra mile. Workload is different than other industries. Comprehensive view is given on the conditions of hospitality and tourism industry faces keeping up with the contemporary business environment of this sector and how this sector suffers due to the work-life balance conflicts. Furthermore, insights on work-life balance and conflicts that rises on the horizon for hospitality industry worker, difference of work-life balance in this industry, link of performance and balanced work-life, and most importantly, role of human resources policies are given.

Planning for sustainable tourism development in Bhutan.

2021 ◽  
pp. 84-98
Author(s):  
Stephen Pratt ◽  
Wantanee Suntikul
Keyword(s):  
Hospitality Industry ◽  
Purchasing Decisions ◽  
Policy Makers ◽  
Sustainable Tourism Development ◽  
General Managers ◽  
Food And Beverage ◽  
Global Tourism ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
Depth Interviews

Abstract This chapter investigates the ways in which tourism planning and policies in Bhutan promote, reinforce and constrain sustainability. The scope of this work covers food and beverage purchasing decisions, human resources, transportation and souvenir sales in the tourism and hospitality industry in Bhutan. To achieve these research objectives, 19 in-depth interviews were conducted with hotel general managers in the main tourism areas of Thimphu and Paro. The findings reveal that, while the controlled nature of tourism in Bhutan certainly protects its residents from the negative excesses of global tourism, numerous policies also impede tourism and hospitality from spreading their benefits more widely. Policy makers in Bhutan would rather adhere to the precautionary principle than allow detrimental practices or risk irreversible impact on Bhutanese culture.

scholarly journals The Influence Of Work Life Balance On Job Satisfaction Of Housekeeping Employee At Renaissance Bali Uluwatu Resort & Spa

2021 ◽  
Vol 5 (2) ◽  
pp. 190-196
Author(s):  
Ni Putu Anggy Kecana Dewi ◽  
◽  
Irene Hanna H. Sihombing ◽  
I Dewa Putu Hendri Pramana ◽  
◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Hospitality Industry ◽  
Employee Performance ◽  
Work Life ◽  
Work Life Balance ◽  
Simple Linear Regression ◽  
Life Balance ◽  
Analysis Techniques ◽  
Employee Job Satisfaction ◽  
A Value

Human resources are the main capital to achieve company’s goals in hospitality industry. One important thing that company should consider in maintaining employee performance is a job satisfaction. Employee that does not have a job satisfaction while working will gradually decrease the employee performance. Many factors influence job satisfaction one of them is work life balance. The low work life balance resulted a low job satisfaction. This research aims at investigating the influence of work life balance on employee job satisfaction to housekeeping employee at Renaissance Bali Uluwatu Resort & Spa. Respondents in this research were 35 housekeeping employees with saturated sampling. The data collection was done by distributing the questionnaire using a Likert scale that use 5 points to measure 30 item statements. The data analysis techniques used was simple linear regression, t-test, and determination coefficient test which was assisted by SPSS version 23 for Windows. The results of this research indicated that work life balance (X) partially has a positive and significant effect on housekeeping employee job satisfaction (Y) at Renaissance Bali Uluwatu Resort & Spa with a value of tcount > ttable = 9,840 > 2,032. Work life balance contributes to influence Employee job satisfaction of 74,6% in strong catagories, while the remaining 25,4% is influenced by other factors outside of this research. This research is expected to be used as a consideration to pay more attention of employee work life balance to increase employee job satisfaction.

Sustainable tourism consumer: socio-demographic, psychographic and behavioral characteristics

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Asli D.A. Tasci ◽  
Alan Fyall ◽  
Kyle Maurice Woosnam
Keyword(s):  
Least Squares ◽  
Hospitality Industry ◽  
Sustainable Tourism ◽  
Social Sustainability ◽  
Equation Modeling ◽  
Behavioral Characteristics ◽  
Content Type ◽  
Sustainability Practices ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality

Purpose This study aims to uncover socio-demographic, psychographic and behavioral characteristics of sustainable consumers as a means to advance the demand for sustainability practices by the tourism and hospitality industry. Socio-demographic and psychographic variables were tested for their influence on an individual’s self-assessment as a sustainable consumer, which was then tested for its influence on behavioral outcomes in the form of environmental and social sustainability concerns, objects of sustainability concerns, subjects considered responsible for sustainability and tourism choice vis-à-vis mass vs alternative forms of tourism. Design/methodology/approach Because of the paucity of a well-established and robust theory on the characteristics of sustainable consumers, both content analysis of the literature and quantitative analysis of survey data were used to identify the socio-demographic, psychographic and behavioral characteristics of consumers. Plausible variables identified in the literature were filtered through principal component analysis and ordinary least squares regression analysis to fine-tune the variables a priori to develop a suitable model, which was subjected to partial least squares-structural equation modeling to further trim variables a posteriori by testing their reliability and validity. Findings Understanding who sustainable consumers are and what they are likely to believe and do is imperative for increasing sustainable practices by the industry. The study shows that people who consider themselves to be sustainable consumers are likely to have higher levels of ethical views, be more feminine and more liberal in personality, demonstrate concern with environmental and social sustainability issues, consider all pertinent parties responsible for sustainability and chose alternative forms of tourism over mass tourism. The study implies that general American consumers have the potential to buy into sustainability practices. Originality/value Despite researchers’ sporadic attempts to describe different characteristics of sustainable consumers and sustainable tourism consumers, past research has not substantiated a comprehensive description of who is a sustainable consumer in terms of socio-demographics, psychographics and behavioral characteristics. The literature on sustainable consumer characteristics is scarce and atheoretical; thus, the current study sets the stage for the development of this area of work across all sectors of the global tourism and hospitality industry. The model test results provide a clear profile of sustainable tourism consumers in socio-demographic, psychographic and behavioral domains for the industry to respond to.

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