scholarly journals The Effect of Customer Experience on Repurchase Intention with Variety Seeking as Variable Moderation at 4-Star Hotels

2021 ◽  
Vol 4 (3) ◽  
pp. 75-79
Author(s):  
Youmil Abrian ◽  
Arif Adrian

This research aims to determine the influence of customer experience on repurchase intention with variable moderation of variety seeking. The form of statistical analysis used is moderated analysis regression. The selection of 4-star hotels due to the standard of star hotels pays attention to the increasingly varied needs of consumers.  The target population in this study was hotel guests who had stayed at a 4-star hotel in Padang. A simple random sampling technique is used. with 286 samples. In obtaining the data used a questionnaire with a Likert scale. From the results of the study obtained the influence of variable customer experience had a significant positive effect on the repurchase intention, with a significance value of 0,000<0.05 and had an influence contribution of 4.5%, with a regression coefficient of 0.125.  While variety-seeking variables have a significant negative effect on repurchase intention with a significance value of 0<0.05, and have an influence contribution of 6%, with a regression coefficient of -0.197. From the results of moderation regression obtained variety seeking to moderate the influence of customer experience on repurchase intention negatively with the significance of 0,000<0.05, and has a regression coefficient of -0.537 with an influence contribution of 8.7%.

2021 ◽  
Vol 23 (1) ◽  
pp. 75-92
Author(s):  
WAODE MARATUN SHALEHA ◽  
AL ASY ARI ADNAN HAKIM ◽  
SELVI DILIYANTI RIZKI

The purpose of this study was to determine the effect of Value Co-cration on Perceived Justice, to determine the effect of Service Recovery on Perceived Justice, to determine the effect of Perceived Justice on Emotions and to determine the effect of Emotions on Repurchase Intentios. The sampling technique in this research is judgmental sample. This research was conducted for three months by distributing questionnaires via google form. The number of samples in this study were 300 respondents. The analytical tool used is SEM (Structural Equation Modeling). The results of this study are Utilitarian Value has a positive effect on Perceived Justice. Hedonic value has a negative effect on perceived justice, Making an Apology has a positive influence on perceived justice, Problem Solving has a positive influence on perceived justice, Being Courteous has a positive influence on perceived justice, Providing an explanation has a positive influence on perceived justice, Prompt Handling has Positive influence on the variable Perceived Justice, Perceived Justice has a negative effect on Negative Emotion, Perceived justice has a positive effect on positive emotions, Negative Emotion has a positive effect on Repurchase Intention and Positive Emotion has a positive effect on Repurchase Intention.


2019 ◽  
Vol 16 (2) ◽  
Author(s):  
Sri Eka Wulandari ◽  
Amrin Fauzi ◽  
Arlina Nurbaity Lubis

Brand image, price, facilities and interest were factors that made students decided to study at Politeknik LP3I Medan Kampus Medan Baru. The objectives of the study were to find out and analize the effect of brand image, price, facilities and interest toward students’ decision to study at Politeknik LP3I Medan Kampus Medan Baru through interest as intervening variable. The respondents were 225 students. Simple random sampling was used as sampling technique. The data were analyzed by using path analysis. The result displayed that brand image, facilities had positive effect and significant to toward students. On the otherhand, price had negative effect toward students. The interest had positive effect and significant toward students’ decision to study at Politeknik LP3I Medan Kampus Baru. Brand image, facilities had positive effect and significant toward students’ decision to study at Politeknik LP3I Medan Kampus Baru. On the otherhand, pice had negative toward students’ decision toward students’ decision to study at Politeknik LP3I Medan Kampus Baru.


2018 ◽  
Vol 9 (2) ◽  
pp. 191-200
Author(s):  
Husnul Alimah Z. Day

The purpose of this research is to know the effect of stress and job satisfaction toward the Authorities of Education, Youth and Sport of Bukittinggi, West Sumatera Employee’s absenteeism. The research was conducted by using survey method with quantitative approach and path analysis technique. The population of this research is 103 personnel. Research samples selected as much as 82 personnel using simple random sampling technique. The data obtained through questionnaires and analyzed by using path analysis techniques. Based on the results of the data analysis in this research it is concluded: (1) stress has direct positive effect to absenteeism; (2) job satisfaction has direct negative effect to absenteeism; (3) stress has negative effect to job satisfaction


2019 ◽  
Vol 2 (3) ◽  
pp. 553-561
Author(s):  
Novian Hangga Prakosa ◽  
Fafurida Fafurida

The purposes of this research are to identify the influence of travel cost, income, distance, access, facilities, natural beautiness, and age on the number of individual visits to Curug Silawe and to estimate the economic value of Curug Silawe through individual travel cost method. The population in this study are tourists that visited Curug Silawe with sample of 98 respondents taken by the quota accidental sampling technique. The data collection method used are literature study and questionnaire. The analysis tool used are OLS linear regression and economic value estimation. The results showed the variables that influence the number of individual visits to Curug Silawe are income, distance and age. Income and age has a positive effect. While distance has a negative effect. The economic value of Curug Silawe reached IDR 1,109,930,140.48 per year. This value is obtained from consumer surplus obtained per individual per year of IDR 308,656.88. Tujuan dari penelitian ini adalah untuk mengidentifikasi pengaruh biaya perjalanan, pendapatan, jarak, akses, fasilitas, keindahan alam, dan usia pada jumlah kunjungan individu ke Curug Silawe dan untuk memperkirakan nilai ekonomi Curug Silawe melalui metode biaya perjalanan individu . Populasi dalam penelitian ini adalah wisatawan yang berkunjung ke Curug Silawe dengan sampel 98 responden yang diambil dengan teknik quota accidental sampling. Metode pengumpulan data yang digunakan adalah studi literatur dan kuesioner. Alat analisis yang digunakan adalah regresi linear OLS dan estimasi nilai ekonomi. Hasil penelitian menunjukkan variabel yang mempengaruhi jumlah kunjungan individu ke Curug Silawe adalah pendapatan, jarak dan usia. Penghasilan dan usia memiliki efek positif. Sedangkan jarak memiliki efek negatif. Nilai ekonomi Curug Silawe mencapai Rp1.109.930.140,48 per tahun. Nilai ini diperoleh dari surplus konsumen yang diperoleh per individu per tahun sebesar Rp308.656,88.


2020 ◽  
Vol 24 (4) ◽  
pp. 189-194
Author(s):  
Wasim Khan ◽  
Salahuddin Khan ◽  
Tasleem Arif ◽  
Sohail R. Khan

Background and Study Aim: The main purpose behind the study was to establish the challenges in relation to the acquisition of life skills among university student-athletes of Khyber Pakhtunkhwa. The study assessed the extent to which the concern existing resources, facilitators, and trainer attitude influences life skills acquisition among student-athletes. Material and Methods: Descriptive survey research design was followed to obtain desirable results. The target population of this study consisted of all those who participated in different sport at the university level of Khyber Pakhtunkhwa (KP), Pakistan. Amongst them, we selected a representative sample (n=389 fifty 50% of the total population) with the help of a simple random sampling technique. The Statistical Package for Social Sciences (SPSS) version, 24 was used to code and analyse the data. The hypotheses were tested by applying statistical tests like Step-wise regression and independents sample t-test. The significance level of 0.05 was fixed to accept or reject the set hypotheses. Results: Findings of the study indicated that existing resources, facilitators, and trainer/coach attitude significantly influences life skills acquisition among student-athletes (.001, .001 & .000 < .05). The analysed data revealed no significantly difference regarding extent to which specific challenges such as existing resources, facilitators, and trainer attitude influences the acquisition of life skills (.500, .133 & .149 > .05). Conclusions: The findings of the study revealed that all participants have agreed upon the importance of life skills. Therefore, the life skills course might be considered as an integral part of every educational curriculum of Pakistan. It is suggested that a minimum of 2 hours per week may be included in the educational curriculum of each discipline.


Wahana ◽  
2019 ◽  
Vol 22 (1) ◽  
pp. 61-72
Author(s):  
Rani Eka Diansari ◽  
Sheftyka Rispin

This study aims to determine the effect of firm size on human resource accounting disclosure, the effect of profitability on human resource accounting disclosure and the effect of company age on human resources accounting disclosure. The population of this study are banking companies listed on the Indonesia Stock Exchange in 2015-2017 with a sample of 120 samples. The sampling technique uses purposive sampling method. The data used is secondery data. Analytical technique used are descriptive statistical analysis, classical assumption test, multiple linear regression, F test, t test and R2 test. The result of the study concluded that 1.) the value of the company sixe was 2,870 and a significance value of 0,005. This proves that the size of company has a significant positive effect on human resource accounting disclosure, 2.) the profitability value is -0,585 and the significance value is 0,560. This proves that profitability has a negative effect not significant on human resource accounting disclosure and 3.) the value of the company age is 1,616 and the significance value is 0,109. This proves that the age company has no significant positive effect on human resource accounting disclosure.  Keywords: company size, profitability, company age, human resource accounting disclosure


2019 ◽  
Vol 4 (1) ◽  
pp. 1-18
Author(s):  
Madjidainun Rahma

This research aims to identify and examine the effect of the Tax Transparency and Trust Taxpayers Against the Taxpayer Compliance existing areas of Jakarta. The method used is descriptive and associative. Target population studied is Unit in Unit 14 Analysis of the Tax Office in the region of Jakarta. Sampling technique used is random sampling. Model influence analyzed using SEM (Structural Equation Modeling ) with alternative method PLS ( Partial Least Square ) which is aimed at testing the Influence between Tax Transparency and Trust Taxpayers Against the Taxpayer Compliance that there diunit analysis has been given permission to conduct research. Results of the analysis showed that partially Tax Transparency and unsignificant positive effect on the Taxpayer Compliance. Similarly, the Trust Taxpayers partially positive and significant impact to the Taxpayer Compliance . Simultaneously Transparency and Trust Tax Taxpayers Against the Taxpayer Compliance effect, this means that the Tax and Trust trades Taxpayers together will increase the Taxpayer Compliance.   Keywords: Tax Transparency, Trust, Taxpayer Compliance.     Penelitan ini bertujuan untuk mengetahui dan menguji pengaruh Transparansi Pajak dan Kepercayaan Wajib Pajak Terhadap Kepatuhan Wajib Pajak yang ada wilayah DKI Jakarta. Metode yang digunakan adalah deskriptif dan asosiatif. Populasi target yang diteliti ialah Satuan Kerja yang ada di Unit Analisis 14 Kantor Pelayanan Pajak diwilayah DKI Jakarta. Teknik sampel yang digunakan ialah random sampling. Model pengaruh di analisa menggunakan analisis SEM (Structural Equation Modeling) dengan metode alternative PLS (Partial Least Square) yang bertujuan menguji Pengaruh antara Transparansi Pajak dan Kepercayaan Wajib Pajak Terhadap Kepatuhan Wajib Pajak yang ada diunit analisis yang telah diberi ijin untuk melakukan penelitian. Hasil analisis menunjukan bahwa Transparansi Pajak secara parsial berpengaruh positif dan tidak signifikan terhadap Kepatuhan Wajib Pajak. Begitu pula dengan Kepercayaan Wajib Pajak yang secara parsial berpengaruh positif dan signifikan terhadap Kepatuhan Wajib Pajak. Secara simultan Transparansi Pajak dan Kepercayaan Wajib Pajak berpengaruh Terhadap Kepatuhan Wajib Pajak, hal ini berarti bahwa dengan Transakasi Pajak dan Kepercayaan Wajib Pajak bersama-sama maka akan meningkatkan Kepatuhan Wajib Pajak.


AdBispreneur ◽  
2021 ◽  
Vol 6 (1) ◽  
pp. 67
Author(s):  
Candradewini Candradewini

The tourism business is one of the mainstays of West Bandung Regency. One of them is the Cihideung agro-tourism area. This potential agro-tourism area requires cooperation from various related parties in order to develop better. This study aims to determine and analyze the factors that affect the partnership effectiveness in developing the Cihideung agro-tourism area. This research method uses a quantitative approach to the type of survey research. The target population in this study are the parties who partner in the development of the Cihideung agro-tourism area, West Bandung Regency. The sample size in this study was 45 people obtained by the simple random sampling technique. Data collection techniques by means of field studies, interviews and literature studies. The data were processed using Exploratory Analysis Factor (EFA). The results showed that the factors that affect the partnership effectiveness in developing the agro-tourism area of Cihideung, West Bandung Regency are Vision and Communication, Commitment and Partners, Vision of Partnership, Data Integration, Incentives and Information, Results and Progress, Joint Ownership and Outcome Accountability. A total of 2 factor points from which must be reduced from 26 factor points so as to produce 24 factor points that are truly dominant and form the effectiveness of the partnership. Overall, the partnership effectiveness was in the high category with an average score of 3.95. Vision and Communication factor is the most dominant factor, which is equal to 40.142%. Bisnis pariwisata merupakan salah satu andalan Kabupaten Bandung Barat. Salah satunya adalah kawasan agrowisata Cihideung. Kawasan agrowisata potensial ini memerlukan kerjasama dari berbagai pihak terkait agar berkembang lebih baik. Penelitian ini bertujuanuntuk mengetahui dan menganalisis faktor-faktor yang mempengaruhi efektivitas kemitraan pengembangan kawasan agrowisata Cihideung. Metode penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian survei. Target populasi dalam penelitian ini ialah para pihak yang bermitra dalam pengembangan kawasan agrowisata Cihideung Kabupaten Bandung Barat. Ukuran sampel pada penelitian ini adalah 45 orang yang didapatkan dengan teknik Simple Random Sampling. Teknik pengumpulan data dengan cara studi lapangan, wawancara dan studi literatur. Data diolah menggunakan Exploratory Analysis Factor (EFA). Hasil penelitian menunjukkan bahwa faktor-faktor yang mempengaruhi efektivitas kemitraan pengembangan kawasan agrowisata Cihideung Kabupaten Bandung Barat adalah Visi dan Komunikasi, Komitmen dan Mitra, Visi Kemitraan, Integrasi Data, Insentif dan Informasi, Hasil dan Kemajuan, Kepemilikan Bersama dan Akuntabilitas Hasil. Sebanyak 2 butir faktor dari yang harus direduksi dari 26 butir faktor sehingga menghasilkan 24 butir faktor yang benar-benar dominan dan mempengaruhi efektivitas kemitraan. Secara keseluruhan, efektivitas kemitraan berada dalam kategori tinggi dengan nilai rata-rata sebesar 3,95. Faktor Visi dan Komunikasi merupakan faktor yang paling dominan yaitu sebesar 40,142%.


Author(s):  
Bawon Triono ◽  
Dwi Artati

This study aimed to examine and analyze the effect of Total Asset Turn Over (TATO), Current Ratio (CR), Debt to Equity Ratio (DER) and Return On Assets (ROA) on Dividend Policy in companies included in Investor33 index 2015-2017 . The sampling technique used a purposive sampling method, which is a sampling technique based on a certain criterion, so as to get a sample of 19 companies from a total population of 33 companies. The results of this study indicated that the total asset turnover variable has a positive effect on the company's dividend policy, the current ratio variable has a negative effect on the company's dividend policy, the debt to equity ratio variable has a negative effect on the company's dividend policy, the return variable on assets has a positive effect on the company's dividend policy, and the four variables also influence jointly on the company's dividend policy


2021 ◽  
pp. 160-187
Author(s):  
Indah Lestari

The purpose of this study is to find out and analyze whether there is an Influence of Liquidity, Growth Opportunity, Asset Structure, and Non Debt Tax Shield on Capital Structure with Profitability as an Intervening Variable in Islamic Commercial Banks Registered at OJK 2016-2020 ". This research is a quantitative research using data sources derived from secondary data, namely the annual report. The sampling technique used in this research is purposive sampling technique. Of the 14 Islamic commercial banks registered with the OJK, only 11 are in accordance with the sample criteria in this study. This study uses the Eviews 9 application as a tool for data processing. The analytical methods used in this research are stationarity test, panel data regression model test, classical assumption test, regression test, and path analysis test. The results obtained in this study are liquidity has a significant negative effect on capital structure. Growth opportunity and asset structure have a significant positive effect on capital structure. Meanwhile, the non-debt tax shield and profitability variables have no significant positive effect on capital structure. Liquidity has no significant negative effect on profitability, growth opportunity has no significant positive effect on profitability. Asset structure has a significant positive effect on profitability, while non-debt tax shield has a significant negative effect on capital structure. From the results of the path analysis conducted in this study, profitability was not able to mediate the variables of liquidity, growth opportunity, and non-debt tax shield on capital structure, but for the asset structure variable profitability was able to mediate the influence of asset structure on capital structure.


Sign in / Sign up

Export Citation Format

Share Document