scholarly journals Effect of Social Capital on Firm Performance: An Empirical Study of Small Enterprises in Sri Lanka

2020 ◽  
Vol 16 ◽  
pp. 108-125
Author(s):  
Chandralatha Subasinghe Menike Lakse Mudiyanselage
Keyword(s):  
Social Capital ◽  
Sri Lanka ◽  
Structural Equation ◽  
Survey Design ◽  
Three Dimensions ◽  
Small Enterprises ◽  
Cross Sectional ◽  
Face To Face ◽  
The Social ◽  
The Impact

The purpose of this study is to examine the impact of social capital on the performance of Small Enterprises (SEs) in an emerging economy, Sri Lanka. The study adopts a survey design and cross-sectional data collected by administering 200 questionnaires conducting face to face interviews. The social capital was measured by three dimensions namely, structural, relational, and conative social capital. The data were analyzed using Partial Least Squares-Structural Equation Modelling. The results show that structural and cognitive social capital had a positive significant impact on the performance of SEs while relational social capital had demonstrated a negative statistically significant impact on the performance of SEs. This implies that the managers of SEs emphasize the social capital as a means to a source of finance and resources and access to business and market information by maintaining close ties with the stakeholders to achieve a competitive advantage. The findings will be useful for the owners/managers of SEs who should share their knowledge, opportunities, and resources with their suppliers, customers as well as employees of the organization such that they should try to share their goals and achieve success together with parties who are related and interested in the business.

scholarly journals The Impact of Social Capital on Socioeconomic Condition of Ckdu Patients in Sri Lanka: An Empirical Investigation

2020 ◽  
Vol 8 (05) ◽  
pp. 377-388
Author(s):  
H K Salinda Premadasa ◽  
H. M. S. Priyanath ◽  
C. N. Walpita
Keyword(s):  
Social Capital ◽  
Sri Lanka ◽  
Structural Equation ◽  
Economic Condition ◽  
Dominant Role ◽  
Survey Method ◽  
Socioeconomic Condition ◽  
Face To Face ◽  
The Impact ◽  
Flow Of Information

Chronic Kidney Disease of Uncertain aetiology (CKDu) has been the cause of devastation on patients, their families and the society alike in rural Sri Lanka. CKDu patients’ best hope for help lies in informal support of social mechanisms, due mainly to the absence of formal support mechanisms. Hence, this study attempted to explore how social capital affect the socio-economic condition of CKDu patients. Study mainly employed the survey method to gather data collected from 132 CKDu patients living in two villages in Rideemaliyadda. Data were collected using structural questionnaire having face-to-face interviews and analysed using Partial Least Squares-Structural Equation Modelling. Results revealed that relational social capital (RSC) plays a dominant role on the improvement of socio-economic conditions of CKDu patients. RSC has a positive significant impact on the flow of information and resources, which facilitate to improve socio-economic condition of CKDu patients. However, structural social capital (SSC) has no significant impact on the flow of information and resources, which affect the socio-economic condition of CKDu patients. Thus, this study conclude that social capital, especially RSC has a significant impact on the flow of information and resources and thereby improve the socio-economic condition of the CKDu patients in Sri Lanka.

scholarly journals THE IMPACT OF ECONOMIC EXPECTATION, SOCIAL CAPITAL AND HOPE ON MIGRATION REQUEST AND ACTION

2021 ◽  
pp. 47-58
Author(s):  
Şerafettin KELEŞ
Keyword(s):  
Social Capital ◽  
Structural Equation ◽  
Empirical Method ◽  
Economic Thought ◽  
Equation Modeling ◽  
Migration Decision ◽  
Factors Affecting ◽  
The Social ◽  
Negative Effect ◽  
The Impact

In this study, the factors affecting the request and action of migration are examined with empirical method within the scope of neoclassical economic theories and behavioral economic thought. A survey of a selected sample was analyzed with structural equation modeling. There was a linear relationship between migration and economic expectation, social capital and hope. It was found that the Economic Expectation Variable had a very strong negative effect on individuals' decision to immigrate and desire to migrate (γ = -0.99; t = -17.87). Hope variable has a very strong negative effect on individuals' migration decision and desire to migrate (γ = -0.96; t = -13.66). The Social Capital Secret Variable has a negatively moderate effect on individuals' decision to immigrate and desire to migrate (γ = -0.48; t = -8.19). It was seen that economic and political conjuncture was effective in the decision of migration of individuals.

scholarly journals E-quality services: A paradigm shift for consumer satisfaction and e-loyalty; Evidence from postgraduate students in Nigeria

2021 ◽  
pp. 849-860 ◽  
Author(s):  
Banji Rildwan Olaleye ◽  
Olufemi Patrick Adeyeye ◽  
Alani Olusegun Efuntade ◽  
Bamidele Samuel Arije ◽  
Oluwaseun Niyi Anifowose
Keyword(s):  
Paradigm Shift ◽  
Consumer Satisfaction ◽  
Structural Equation ◽  
Equation Modeling ◽  
Cross Sectional ◽  
Postgraduate Students ◽  
Online Purchases ◽  
The Social ◽  
The Impact ◽  
Structured Questionnaire

The purpose of the study is to analyze the impact of e-quality services on consumer satisfaction and loyalty in Nigeria. A cross-sectional research design was adopted using a well-structured questionnaire to elicit information for 408 postgraduate students currently studying in Nigerian universities. The research instrument was validated, while data collected were analyzed using the Statistical Package for the Social Science (SPSS) and Structural Equation Modeling (SEM) for hypotheses testing. The result revealed a statistically significant positive relationship among consumer satisfaction, loyalty, e-service quality and their dimensions while the findings established trust and satisfaction as prominent mediators for online purchases. This research contributes to the study of online shopping and e-loyalty by developing a model on the construct within the e-commerce context and suggesting possible factors that may influence quality service decisions.

scholarly journals How Does Internet Usage Influence On Social Capital, Connectedness, Success And Well-Being Of Grassroots Level Inventors In Sri Lanka?

2013 ◽  
Vol 10 (1) ◽  
Author(s):  
Chaminda Nalaka Wickramasinghe ◽  
Nobaya Ahmad
Keyword(s):  
Social Capital ◽  
Developing Countries ◽  
Sri Lanka ◽  
Well Being ◽  
Internet Usage ◽  
The Internet ◽  
Subjective Well Being ◽  
The Social ◽  
Grassroots Level ◽  
The Impact

Internet has been recognized as the world largest knowledge depositary. Therefore, there is overwhelming expectation over the Internet to be influenced the social and technological development of marginalized communities of less developed countries. However there were no published studies that investigate the nature of the innovation systems and the impact of internet on the inventors in developing countries. Therefore, the existing knowledge of how the internet usage of influence on social capital, connectedness, success and subjective well-being of inventive community in developing countries is vague. Present study explores the influence of the internet usage on social capital, community connectedness, inventive achievements and subjective well-being of the grassroots level inventive community of Sri Lanka. Findings suggest that internet has been significantly influenced on the social capital, connectedness and subjective well-being of grassroots level inventors in Sri Lanka. However, internet usage is not significantly influence on the objective inventive achievements of the inventors.

scholarly journals Supply disruption in the wake of COVID-19 crisis and organisational performance: mediated by organisational productivity and customer satisfaction

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ekpenyong Ekpenyong Udofia ◽  
Bimbo Onaolapo Adejare ◽  
Gbemi Oladipo Olaore ◽  
Etete Ekpenyong Udofia
Keyword(s):  
Customer Satisfaction ◽  
Structural Equation ◽  
Survey Design ◽  
Manufacturing Sector ◽  
Sampling Technique ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Supply Disruption ◽  
Content Type ◽  
The Impact

Purpose This study aims to test the impact of the coronavirus (Covid-19) pandemic on large firms, with regard to a supply disruption, productivity, customer satisfaction and firm performance. Design/methodology/approach A cross-sectional survey design and stratified sampling technique were implemented for employee selection and data gathering. Confirmatory factor analysis (CFA) was used to examine the data and model fitness, while the structural equation model was used for hypotheses testing. Findings The pandemic triggered supply disruptions, but did not significantly impact the productivity of manufacturing firms directly. However, supply disruption positively and significantly impacted productivity. Organisational productivity had no significant impact on customer satisfaction, however, when mediating the relationship between Covid-19 and customer satisfaction, it produces a positive indirect effect. Finally, Covid-19 and supply disruption when mediated by organisational productivity both had negative significant relationships on performance. Research limitations/implications Having a unique model, it creates a trail for future researchers to explore further. Though customer satisfaction was expected to be affected by the pandemic, it is interesting to find out that customer satisfaction when mediated by organisational productivity was positively influenced. Practical implications Disruptions are inevitable, managers must balance the pursuit of customer satisfaction and productivity so that one does not erode the other. Emphasis must be channelled towards managing the productivity of the firm to maintain customer satisfaction during these uncertain times. Deliberate steps like manufacturing flexibility investments should be initiated. Originality/value The first study to examine Covid-19, supply disruption, customer satisfaction, organisational productivity and performance in the Nigerian manufacturing sector.

scholarly journals Impact of Social Capital (SC) on Business Performance (BP) of Muslim Women Entrepreneurs (MWEs) in the Eastern Province of Sri Lanka (EPSL)

2019 ◽  
Vol 8 (4) ◽  
pp. 7541-7548
Keyword(s):  
Social Capital ◽  
Sri Lanka ◽  
Women Entrepreneurs ◽  
Structural Equation ◽  
Business Performance ◽  
Role Model ◽  
Muslim Women ◽  
Equation Modeling ◽  
Eastern Province ◽  
The Impact

Social capital (SC) is vital in the form of networks since it acts as an agent for change of information and resources that can enhance the success or continued existence of women owned business entities. This study aims to examine the impact of SC on business performance (BP) of Muslim women entrepreneurs (MWEs) in small and Medium Enterprises (SMEs) in the Eastern Province of Sri Lanka (EPSL). SC was measured with the dimensions of familial affiliation such as parents and or husband if married or support from any other family members, someone who acts as a role model, economic status during childhood and non-familial affiliations such as business associated or trade associations. Structured questionnaire was used as the data collection technique with the sampling frame of 260 respondents using simple random sampling technique. Structural Equation Modeling (SEM) with AMOS as the data analysis technique while employing SPSS 23.0. The analysis of the structural model showed that, non-familial affiliation had a significant and positive relationship with business performance of Muslim women entrepreneurs where as familial affiliation did not significantly influence on business performance of Muslim women entrepreneurs in Sri Lanka. In most of the conservative Islamic families, women are not often allowed go out of their homes and mix with their counter parts independently. This situation can be observed in Sri Lanka Muslim families specially, in the Eastern Province where majority come from rural areas. However, those who can break this situation and were able to make affiliation with the business associates and other related bodies could enhance their business performance. Muslim women entrepreneurs, trade chambers and decision making authorities may use this finding of the study as a template to gain insight in to the factors influencing social capital on business performance of Sri Lankan MWEs.

scholarly journals Impact of e-servicescapes on student engagement: mediating impact of experience quality

2018 ◽  
Vol 13 (2) ◽  
pp. 203-222
Author(s):  
Hansani Chathurika Dassanayake ◽  
Asanka Senevirathne
Keyword(s):  
Student Engagement ◽  
Structural Equation ◽  
Survey Design ◽  
Student Experience ◽  
Sampling Technique ◽  
Research Approach ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
The Impact

Purpose The purpose of this paper is to investigate the impact of design of e-servicescapes on student engagement in distance education (DE), and examine whether this impact is mediated by student experience quality. Design/methodology/approach Quantitative research approach based on cross-sectional survey design was adapted where data were collected using a structured questionnaire. Sample consisted of 252 undergraduates registered in the DE platform in Sri Lanka and was drawn using a simple random sampling technique. Collected data were analysed using the structural equation modelling. Findings Data analysis revealed that there is a direct significant impact of e-servicescapes on student engagement while this impact is partially mediated by student experience quality in the Sri Lankan context. Meantime, the social presence feature of e-servicescapes has the highest impact on student engagement. Practical implications Findings of the study provide an empirically validated model to boost up the student engagement and significantly contribute to the designing of the e-servicescapes of the DE institutes in order to offer a superior service to a wide array of stakeholders. Originality/value Even though e-servicescapes have been recognised as a driver of customer behaviour, the concept is fairly unexplored in the educational context. Due to its practical applicability in the DE context, this study contributes to the existing knowledge by presenting a novel conceptual model developed based on multiple theories to identify its impact on student behaviour.

Social Capital and Entrepreneurial Performance in Russia: A Longitudinal Study

2003 ◽  
Vol 24 (4) ◽  
pp. 535-556 ◽  
Author(s):  
Bat Batjargal
Keyword(s):  
Social Capital ◽  
Firm Performance ◽  
Social Embeddedness ◽  
Face To Face ◽  
Structural Embeddedness ◽  
The Social ◽  
Relational Embeddedness ◽  
Soviet Russia ◽  
The Impact

Drawing on the social embeddedness perspective, this article examines the impact of entrepreneurs' social capital on their firm performance in post-Soviet Russia. Based on face-to-face interviews with 75 Russian entrepreneurs in 1995 and follow-up interviews in 1999, the study examines effects of structural embeddedness, relational embeddedness and resource embeddedness on firm performance. The main finding is that relational embeddedness and resource embeddedness have direct positive impacts on firm performance, whereas structural embeddedness has no direct impacts on performance.

Social capital and individual motivations for information sharing: A theory of reasoned action perspective

2021 ◽  
pp. 016555152110605
Author(s):  
Sawasn J Al-Husseini
Keyword(s):  
Social Capital ◽  
Information Sharing ◽  
Structural Equation ◽  
Online Survey ◽  
Theory Of Reasoned Action ◽  
Reasoned Action ◽  
The Social ◽  
Shared Language ◽  
The Impact ◽  
Share Information

Based on the theory of reasoned action, this study examined the impact of social capital and individual motivations on information sharing in the context of higher education. The research conducted an online survey of 277 academic technicians in five academic institutions in public university in Iraq. The model was developed using the structural equation modelling technique with AMOS v.27 and conditional hypotheses were tested. The findings suggest that social connection, trust, reciprocity, shared language, vision and a positive attitude towards assisting others influence technicians’ willingness to share information. It is also shown that attitude and subjective norms significantly affect information-sharing intentions. The results provide insights into understanding the social capital processes and individual motivations that contribute to information sharing among academic technicians in developing countries, particularly Iraq. Therefore, lab managers can implement practical plans to support these factors.

The Effect of Learning Expectations and Internet Speed on University Student Moodle Usage

2021 ◽  
pp. 35-57
Author(s):  
Philip Siaw Kissi
Keyword(s):  
Higher Education ◽  
Structural Equation ◽  
Survey Design ◽  
University Student ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Face To Face ◽  
Mediating Role ◽  
Learning Platform ◽  
Face To Face Instruction

Several higher education institutions have combined Moodle and face-to-face instruction to support and assist student learning. However, the purpose of using Moodle will be appreciated if factors influencing the use of this learning platform are known. Therefore, this chapter investigated the effect of learning expectation and internet speed on university student Moodle usage and further examined the mediating role of perceived fun features of the Moodle. This present study employed a cross-sectional survey design with 327 selected university students. Data collected were analysed using structural equation modelling (SEM). The results revealed that internet speed, fun features, and learning expectation have a significant impact on university student Moodle usage. Furthermore, the findings from the analysis of mediation showed that Moodle perceived fun features mediate the relationship between learning expectation and Moodle usage in higher education. The implication of the results and further study avenues are discussed.

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