scholarly journals Resilient manufacturing: case studies in Thai automotive industries during the COVID-19 pandemic

2021 ◽  
Vol 13 (3) ◽  
pp. 99-113
Author(s):  
Najavadh Kaeo-Tad ◽  
Chawalit Jeenanunta ◽  
Kwanchanok Chumnumporn ◽  
Thanapatra Nitisahakul ◽  
Vararat Sanprasert
Keyword(s):  
Supply Chain ◽  
Case Studies ◽  
Automotive Industry ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Case Study Research ◽  
Structured Interview ◽  
Business Continuity ◽  
Key Factors ◽  
Human Skills

Abstract The coronavirus pandemic is a crisis that disrupts the global supply chain and slows down the world economy. A significant challenge for the companies in the manufacturing sector is to mitigate risks related to the COVID-19 outbreak. Grounded in the resilience theory, resilience (i.e., prepare, prevent, protect, respond, and recover processes) aims to manage risks and ensure business continuity. This research aims to identify the key factors for the resilient manufacturing management of Thai automotive industries during the COVID-19 outbreak. Three outstanding companies of tier 1 automotive suppliers have been selected as case studies in this work. This qualitative research was completed by using a semi-structured interview. The target interviewers were CEOs or general managers. The data analysis was divided into two phases. Phase one summarised the interview data of each company. Phase two used thematic analysis and cross-case analysis to identify resilience practices’ patterns, themes, and multi-factors. The findings indicate three key factors to enhance resilience: leadership, technology, and the firm’s experience in handling emerging events. Together, these factors help enterprises to prepare for Business Continuity Planning (BCP), improve supply chain management, and increase the firm’s ability to recover from disruption situations. This paper contributes to the literature on the supply chain resilience in the automotive industry by providing a guideline for firms to implement resilience practices, improve business operations, and increase firm’s capabilities, both as human skills and technologies, to deal with a novel crisis. Resilience practices response to the COVID-19 outbreak not only helps the companies minimise business disruption in the short-term but also includes the long-term response strategies for unknown events. For this purpose, the case study research was conducted to investigate the resilience strategies during the COVID-19 pandemic and determine the critical success factors of resilience implementation in the Thai automotive industry.

scholarly journals Supply chain strategy for companies in the luxury-fashion market

2015 ◽  
Vol 43 (10/11) ◽  
pp. 940-966 ◽  
Author(s):  
Cecilia Maria Castelli ◽  
Andrea Sianesi
Keyword(s):  
Supply Chain ◽  
Case Studies ◽  
Success Factors ◽  
Extensive Literature ◽  
Content Type ◽  
Supply Chain Strategy ◽  
Critical Success ◽  
The World ◽  
Luxury Market ◽  
The Relationship

Purpose – The purpose of this paper is to show how it is possible to take into account the objectives that fashion-luxury companies pursue on the final market (i.e. critical success factors (CSF) – of luxury) and propagate them in the upstream steps of the supply chain (SC) in order to understand how the latter can be aligned to the market. Design/methodology/approach – An extensive literature review allowed the identification of SC objectives. Case studies were used in order to asses choices and practices applied along the SC of luxury companies were assessed through in depth case studies; hence, the relationship between choices/practices, SC objectives and luxury CSF was explored. Findings – The paper documents that success in the luxury market not only depends on branding and marketing but also on the choices made along the SC, to the point that it is possible to identify some SC choices and practices that support the achievement of luxury CSF. Research limitations/implications – The results presented represent a useful guideline and offer some methodological suggestions; however, the precise set of SC objectives have to be tailored on each specific brand, according to the uniqueness that characterizes luxury companies. Practical implications – The paper suggests which areas of the SC should be mostly targeted in order to achieve success in the luxury market, also indicating some possible concrete choices. Originality/value – The main value of this paper consists in shaping a first explicit connection among the world of luxury as it is perceived by the consumers and the world of the SC.

Green supply chain management

2014 ◽  
Vol 25 (8) ◽  
pp. 1105-1134 ◽  
Author(s):  
Everton Drohomeretski ◽  
Sergio Gouvea da Costa ◽  
Edson Pinheiro de Lima
Keyword(s):  
Supply Chain ◽  
Automotive Industry ◽  
Structured Interview ◽  
Green Supply Chain ◽  
Motivating Factors ◽  
Analysis Method ◽  
Content Type ◽  
Content Analysis Method ◽  
Data Collection Instrument ◽  
Practical Implications

Purpose – The purpose of this paper is to identify the main motivating factors and difficulties in implementing GSCM; and to describe and explain how GSCM is being adopted in the Brazilian automotive industry. Design/methodology/approach – To meet the proposed objectives three case studies will be carried out in a Brazilian automotive industry, performing a total of 13 interviews, based on a research protocol. As the data collection instrument, a semi-structured interview was used based on a pre-established script, direct observation and documents from the organization researched. For the analysis of the results, the content analysis method was used, applying a triangle analysis to the research data with the patterns presented in the theoretical reference. Findings – The paper orients the companies in the automotive sector to adopt GSCM practices and principally that internal actions of automakers can be transferred throughout the supply chain. Practical implications – Contributes in a more practical so that companies evaluate the level of application of their GSCM practices such that they may take more corrective actions to increase the level of GSCM practices. Originality/value – Proposition of one classification system to identify the level of adoption of GSCM practices.

Implementing a Lean Six Sigma standardized toolset in a manufacturing company: a case study

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nikolaos A. Panayiotou ◽  
Konstantinos E. Stergiou ◽  
Vassilis Chronopoulos
Keyword(s):  
Case Studies ◽  
Six Sigma ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Lean Six Sigma ◽  
Small Scale ◽  
Manufacturing Companies ◽  
Content Type ◽  
Manufacturing Company

PurposeThe first purpose of this paper is the implementation of Lean Six Sigma (LSS) in a manufacturing company operating in South East Europe in order to understand the importance of critical success factors (CSFs) in LSS adoption and to find out the benefits that the company gained. The second purpose is to propose a standardized toolset based on DMAIC phases, for the application of LSS in small scale projects, in order to facilitate LSS adoption by more manufacturing companies.Design/methodology/approachThis case study is based on the interlacement of the Yin's method about case studies and the DMAIC method for the improved deployment of LSS.FindingsThe analysis of this case study shows that the company attained to benefit financially, operationally and organizationally from the implementation of LSS. The already existing mentality of CI inside the company helped the project procedure and the application of changes and improvements fulfilling LSS adoption CSFs.Practical implicationsThe paper constructs a toolset and studies the role of CSFs in order to achieve the desirable benefits in a manufacturing environment, constituting a guide for future LSS initiatives.Originality/valueAs stated by literature reviews, even though there are several papers concerning LSS implementation in the manufacturing sector, there is a need for more case studies papers, such as this one, in order to enrich the literature. In this paper, it is also the first time that a specific toolset for small scale projects is proposed based on to DMAIC which can be implemented in further LSS projects.

scholarly journals Qualitative Insights into Supply Chain Management of Herbal Medicine in Ghana

2019 ◽  
pp. 1-11
Author(s):  
Charles Adusei ◽  
Ramatu Agambire
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Herbal Medicine ◽  
Raw Materials ◽  
Qualitative Interviews ◽  
Case Study Research ◽  
Structured Interview ◽  
Research Strategy ◽  
Chain Management ◽  
Multiple Sourcing

A qualitative exploratory study was conducted on supply chain and the related risk management at Adutwumwaa Herbal Industries Limited (AHL) in Ghana. The study employed a case study research strategy using semi-structured interview guide as data collection tool. Thematic analysis was used to analyse the qualitative interviews involving five senior officers from the company. They served as Key Informants for the study. Major Themes that were derived from supply chain management were supply chain approach, management of risk to avoid supply chain break down and supply chain management pitfalls facing organisations. The supply chain approach involved sourcing of raw materials, route to market and distribution of products. Management of safety stock for its flagship brands, using multiple sourcing and technological innovations were adopted in managing risk to avoid supply chain breakdown. Unreliable supply of packaging and labeling materials from suppliers and disruption from Food and Drug Authority were the key supply chain management pitfalls facing the company. The study suggests that if herbal medicine companies want to retain competitive edge then they must pursue supply chain operational excellence by reassessing and adjusting its distribution capabilities periodically to improve responsiveness.

Modelling the measures of supply chain performance in the Indian automotive industry

2015 ◽  
Vol 22 (4) ◽  
pp. 665-696 ◽  
Author(s):  
Rajesh Katiyar ◽  
Mukesh Kumar Barua ◽  
Purushottam L. Meena
Keyword(s):  
Supply Chain ◽  
Customer Service ◽  
Automotive Industry ◽  
Lead Time ◽  
Matrix Multiplication ◽  
Supply Chain Performance ◽  
Key Factors ◽  
Order Entry ◽  
Interpretive Structural Modeling ◽  
Content Type

Purpose – The purpose of this paper is to investigate the interactions among the key factors of supply chain (SC) in the Indian automotive industry. These key factors are helpful to measure supply chain performance (SCP) and to improve the firm’s effectiveness. Design/methodology/approach – In this paper, an interpretive structural modeling with a fuzzy cross-impact matrix multiplication applied to classification-based approach is used to examine the interactions among the key factors of SCP measurement. Findings – The authors have identified the most dominant key factors used for measuring the performance in automotive SC. The results exhibit that the order lead-time and order entry method are the most significant key factors. These key factors have high driving power to measure SCP whereas the post-transaction measure of customer service and customer query time are highly dependent on other factors. Such relationships among the key factors can help a firm’s top management to make essential judgments in order to solve the overall SC problems and provide a better approach to proactively deal with problems. Originality/value – In this paper, the authors have explored the interactions among the key factors of the SCP in the Indian automotive industry.

scholarly journals Prioritizing Enabling Factors of IoT Adoption for Sustainability in Supply Chain Management

2021 ◽  
Vol 13 (22) ◽  
pp. 12890
Author(s):  
Sittiporn Pimsakul ◽  
Premaratne Samaranayake ◽  
Tritos Laosirihongthong
Keyword(s):  
Supply Chain ◽  
System Integration ◽  
Manufacturing Sector ◽  
Multiple Criteria Decision Making ◽  
Relative Importance ◽  
Key Factors ◽  
Enabling Factors ◽  
Resource Based View ◽  
Future Studies ◽  
Comprehensive Literature Review

Several studies have reported on enabling factors of IoT adoption, emphasizing the importance of key factors for successful IoT adoption. However, only a few studies have investigated enabling factors with consideration of a sustainability perspective and no similar study has focused on manufacturing from an emerging economy perspective. The main purpose is to investigate enabling factors of IoT adoption from a sustainability perspective. This study aims to (i) identify and select key enabling factors from a comprehensive literature review, and (ii) prioritize them using a multiple criteria decision-making approach, validated through industry experts’ opinions. The results showed that system integration and IoT infrastructure are the top enabling factors in increasing the overall success of IoT adoption. Furthermore, enabling factors of IoT adoption are directly connected with organizational resources/technological capabilities that support the resource-based view theory. Supply chain managers can use the findings of this study to guide and prioritize IoT adoption, and develop strategies for going forward with IoT settings, using the relative importance of enabling factors and interdependencies among them from the technological and organizational perspectives. To generalize these findings through benchmarking of enabling factors in manufacturing, a broader range of industries within the manufacturing sector should be considered in future studies.

A grey-based DEMATEL model for building collaborative resilience in supply chain

2019 ◽  
Vol 36 (8) ◽  
pp. 1409-1437 ◽  
Author(s):  
Shikha Aggarwal ◽  
Manoj Kumar Srivastava
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Critical Success Factors ◽  
Success Factors ◽  
Case Study Research ◽  
Organizational Factors ◽  
Content Type ◽  
Critical Success ◽  
Top Management Commitment ◽  
Indian Industries

Purpose The purpose of this paper is to explore the phenomenon of collaborative resilience through in-depth case study research in India. This study endeavours to identify and model the critical success factors of collaborative resilience. Design/methodology/approach Eight critical success factors of collaborative resilience were identified through literature search. Modelling and analysis of these factors was conducted using grey-based DEMATEL method. Data were collected from supply chain experts in Indian industries. Findings It was found that organizational factors like top management commitment and resilience system design exhibit highest causality on the entire system. Also, co-adaptive transformation and resilience goal alignment are most important for managers. Overall, this research provides a guideline and mechanism to build collaborative resilience in supply chains. Practical implications Through the identification of eight critical success factors, this research has related and grounded the concept of collaborative resilience into pre-exiting supply chain practices and concepts. Through rigorous quantitative modelling and analysis of these factors, this research provides a guideline to managers for building collaborative resilience in supply chains. Originality/value To the best of the authors’ knowledge, this is the first study that has proposed the concept of collaborative resilience in supply chain and has conducted empirical research on the phenomenon in India.

Selection of tailored practices for supply chain management

2013 ◽  
Vol 33 (8) ◽  
pp. 1040-1074 ◽  
Author(s):  
Ana Cristina Barros ◽  
Ana Paula Barbosa‐Póvoa ◽  
Edgar E. Blanco
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Case Studies ◽  
Case Study Research ◽  
Secondary Case ◽  
Supply Chain Performance ◽  
Chain Management ◽  
Content Type ◽  
The Impact ◽  
Selection Of

PurposeThe purpose of this paper is to investigate what hinders businesses to achieve superior supply chain performance and how this knowledge may be used in the process of selection of tailored practices for supply chain management (SCM).Design/methodology/approachLiterature review and secondary case studies were used to identify hinders of superior supply chain performance. A method for the selection of tailored practices for SCM is developed. Case study research is used to validate the value of the developed method for practice and research.FindingsThis research identifies detrimental phenomena that are observed in the management of supply chains: waste, uncertainty, vulnerability, congestion, bullwhip, diseconomies of scale and self‐interest. It develops and illustrates a method for the selection of tailored SCM practices.Research limitations/implicationsThis research did not verify the completeness of the list of phenomena identified. The implementation of the selected practices was not in the scope of the case studies.Practical implicationsResearchers may use the phenomena to study the impact of different practices in the overall supply chain performance, as well as to study the interactions between the different phenomena. Practitioners may use the proposed method as a diagnosis and continuous improvement tool for their supply chain.Originality/valueAlthough the supply chain phenomena have been explored individually in the literature, a holistic approach of the phenomena had not yet been developed to the best of our knowledge. The method developed identifies a set of tailored practices that are in alignment with the context and strategy of the business and decrease the overall effects of the detrimental phenomena.

Greening the Automotive Supply Chain

2012 ◽  
pp. 189-199
Author(s):  
Miti Garg
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Side Effects ◽  
Technology Adoption ◽  
Case Studies ◽  
Automotive Industry ◽  
Green Technology ◽  
Chain Management ◽  
Automotive Supply Chain ◽  
Automotive Supply

The word “green” today connotes less environmentally destructive practises that minimize damage to the environment and decrease the side- effects of modern day living. The challenges of modern day automotive supply chain management and logistics as well as green technology adoption have grown manifold in today’s profit-driven automotive industry. A few of these challenges are explored for- Jiangxi Chuaxing Hau Autos Co. Ltd., one of China’s growing automobile manufacturers and for Toyota, the world’s largest automaker in the following case studies.

scholarly journals Success factors and barriers to implementing lean in the printing industry

2017 ◽  
Vol 28 (4) ◽  
pp. 458-484 ◽  
Author(s):  
Zuliyanti Hanizan Ainul Azyan ◽  
Venkateswarlu Pulakanam ◽  
Dirk Pons
Keyword(s):  
Success Factors ◽  
Case Study Research ◽  
Service Industries ◽  
Successful Implementation ◽  
Printing Industry ◽  
Key Factors ◽  
Content Type ◽  
Lean Principles ◽  
Critical Success ◽  
Management Leadership

Purpose Lean principles are applied in manufacturing and service industries extensively, but its successful application in the printing industry has been poor. The purpose of this paper is to explore the factors that impede the uptake of lean in the printing industry. Design/methodology/approach Qualitative case study research methods were used to explore success factors and barriers to implementing lean in printing by interviewing two managers and three employees at each of two printing firms that had implemented lean to different degrees. Findings A number of critical success factors and barriers to implementing lean are identified. Success factors include practitioners’ understanding of lean philosophy, principles and methods, management leadership and commitment, upfront training in lean and effective communication. Originality/value The work contributes to empirical research on implementing lean in the printing industry. This research identified critical success and failure factors in implementing lean in this industry. Management knowledge, commitment, and support emerged as key factors. A theoretical framework is provided that proposes relationships of causality for the successful implementation of lean in this industry.

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